Lo que los propietarios tienen que decir sobre Casa Fresca Homes

Everyone was professional and nice. Very helpful during the experience.

Our Sales Rep Garrett was awesome! Definitely has gone above and beyond to help us with anything we need!

I'm very happy having purchased my new home from Casa Fresca. Great customer service

Excellent experience since 1st day I went to see the house and the sales girls was amazing.

We are very happy! Thanks

From walking the model home to starting the building process to closing and moving in, everything was so easy!! I received emails with status updates and the construction manager met me to walk the home multiple times. He was very thorough and explained what was happening every step of the way. This is the third home I’ve purchased, and by far the easiest process! Would HIGHLY recommend. ... Más

Nicolette, Rose, Mary...Thank you...The absolute dream team...I once worked with a different company....which was horrible...After meeting Rose, and getting upfront numbers and frequent updates, my dream of home ownership came true...They were friendly, genuine, honest and no non-sense, they are also all beautiful too. Shout out to Aubrey as well. Thanks again. We Love You!!! ... Más

If I knew home buying would be this easy I would have done it years ago!!! Matt did an amazing job introducing us to the homes, the area and the amenities. Austin is such a wonderful construction manager. He did a fantastic job on our walk through. Answered every question, was a wealth of knowledge and was so detailed oriented. He was ready to make any updates and fix up imperfections no matter how small. I can't say enough about the team at Casa Fresca. If you're thinking about purchasing a newly built home I wouldn't go anywhere else but Casa Fresca. ... Más

Everything and everyone Great pleased and professional through the process. I am thankful and grateful for the CasaFredca team and Homebridge team

Staff super friendly that makes your dream come true!

Everyone was awesome. The process was quick and easy. The house is beautiful and we couldn’t be happier.

Great experience from beginning to end.

Casa Fresca is an awesome home builder for first time home buyers. They make the processes very transparent and as stress free as possible. Casa Fresca homes are very affordable but also are well built and stylish Floridian homes!

Excellent team work; thanks to Matt for all the support on the process. Casa Fresca, modern and different!!!

In general, you get what you paid for. The Casa Fresca Team is excellent in answering all your questions and are very responsive. Although this is an inventory house and you cannot change anything the Casa Fresca Team will offer different homes and locations that will meet all your needs. ... Más

Most of the staff I dealt with were courteous and knowledgeable. Our construction manager, Vinnie,, went out of his way to explain things to use and make suggestions that bettered our experience. Our meeting with the warranty representative, Scott, was....different. He arrived at our door, and after my wife opened it to welcome him, he barely said hello and basically pushed past her to get into the living area of the house. Without waiting to be asked to do so, he sat down at our table and began his presentation. At one point he was speaking about warranty, or lack thereof, on items outside the house. I began to ask if one of the trees that had been planted were to die (what would happen). Before I could even finish my question, he curtly said to me, "I just covered that". He later examined the settings on my sprinkler system and found that it was set to run every day. He basically told me I shouldn't have set it that way. I told him that I hadn't touched that (sprinkler settings) but that was the way it had been set up. (In any event, my experience in Florida is that the counties will allow daily watering on newly sod grass.) He then said to me again that I shouldn't run it daily, apparently not believing me when I said I'd never touched the settings. At that point I nearly asked him to leave, but my wife restrained me. He needs some type of training in dealing with people, particularly in the job that he is performing. ... Más

Casa Fresca Homes respondió:
Hi Steven, we're so glad to hear that you had a great experience with your Construction Manager Vinnie. We're sorry to hear about your experience with your Quality Assurance Representative and will be forwarding your comments along to the appropriate teams for review and further investigation. Thank you for your patience as we continue to improve and provide the best customer service to all our homebuyers! ... Más

It was really nice having a team that reached out through the whole process. Keeping me updated with the progress. Also being there to answer any questions.

Build materials were a little cheap. Perhaps this was done to save money and offer a townhome in Starkey Ranch under 300k. I can live with it, I will simply be replacing things. There have been several areas of concern (post-sale) with regards to the quality of work associated with Landscaping and drainage (within the courtyards). Bottomline - They have some work to do (after the sale) on Unit 4 if they ever want to win my confidence. So far, I am not impressed. ... Más

Casa Fresca Homes respondió:
Thank you for your feedback, and we definitely want to win your full vote of confidence! If you haven't already, please submit a Homeowner Performance Request via our website on any performance issues and our Quality Assurance team will be happy to assess and address as needed. ... Más

You won’t hear from the construction manager as much as you should not as early but overall the builder is great. All of the specifications were necessary and checked out. 5/5 recommend this builder. Having slight customization options in a design center would’ve made the experience better. ... Más

Companies have a culture. From the top to bottom. Something I feel is the casa Fresca team reflects a culture that can pushy, not interested, and condescending. I’ve felt that during each part of the home buying process. And the masonry work is pretty bad too. ... Más

Casa Fresca Homes respondió:
Hi Matthew, thank you for your feedback. We will be forwarding this along to the appropriate teams for review and further improvement as we strive to provide our homebuyers with the best customer service. Thank you again, and feel free to write us at team@casafrescahomes.com if you have any additional feedback. ... Más

I’ve noticed that several walls and countertops are not even at 90° angles as they should be. Also the mailbox location that we have has no lighting whatsoever so almost impossible to check your mail after dark and feel safe.

Casa Fresca Homes respondió:
Hi Dwayne, thanks for your feedback. If you haven't done so already, please submit a homeowner's Performance Request for swift resolution of your home's warrantable items. In regards to the community mailbox at Triple Creek, that is unfortunately out of our control. We strongly encourage bringing this up at the next Triple Creek CDD meeting.

Feel free to reach out to us if you have any additional questions or concerns at team@casafrescahomes.com and our team will be in touch. ... Más

Builder should of had more options in the kitchen which lacks lighting and gaps in designs.

Casa Fresca Homes respondió:
Hi Robert, we're sorry you aren't completely satisfied with your new Casa Fresca home! I'll be forwarding your feedback to the appropriate teams for future improvement. If you have any further comments, feel free to write us at team@casafrescahomes.com. ... Más

poorly constructed, they seem to look for speed rather than quality.

Casa Fresca Homes respondió:
We're sorry to hear that you're not completely satisfied with your new home, Michael! This is definitely not how we strive to build our homes. All of our homes come with a one-year performance guarantee, and homeowners should submit requests through our website to have our team address any concerns you may have. Thank you, and feel free to write us at team@casafrescahomes.com if you have any additional feedback. ... Más

This is my first home purchase and the experience was not what I expected. I feel the quality of the building is mediocre and the level of customer service is poor. You have purchased the home now any concerns is your problem.

Casa Fresca Homes respondió:
Thanks for your feedback, Nikki. Thank you for trusting us to build your first home. We are sorry to hear that your experience with us was not up to par, and would like a chance to resolve any issues. We'd love to hear more about your experience so that we can continue to improve our processes. Would you please write us at team@casafrescahomes.com? ... Más

Could be better. No care for the people making a purchase. Just want your money.

Casa Fresca Homes respondió:
Thank you for your feedback, Varian. We work hard to deliver the best home-buying experience to all our homeowners, and are very sorry to hear about your negative experience with us. We'd like to hear from you to see how we can better your experience. Email us at team@casafrescahomes.com and our team will be in touch. ... Más