Reseñas de Beazer Homes

Beazer Homes respondió:
Thank you for taking the time to share your feedback. While we're glad to hear you had a positive experience with the team during the buying process, we sincerely apologize that the overall experience hasn’t fully met your expectations.
We understand how frustrating the closing delay and follow-up items have been, especially after needing to adjust your schedule. Your concerns about the unfinished repairs and the communication around them are valid, and we appreciate your patience.
If you have any additional concerns that we need to look into, reach out to National Customer Care at (888) 623-2937. Thank you for sharing your feedback, and welcome to Stonewood Estates. - Stephanie ... Más

Beazer Homes respondió:
Your feedback is incredibly important to us, Keith. We appreciate you taking the time out of your day to share your experience. We never want any of our homeowners to have a poor new home journey, and we apologize for any disappointment. Please know we are always here for you. If you have any questions or concerns, please do not hesitate to contact us at 888-6BEAZER, and we will make sure your experience moving forward is a great one. Welcome to the Beazer family! - Megan ... Más

Beazer Homes respondió:
Buying a new home is an exciting, but sometimes stressful experience. Having a strong team of experts working with you is the true 'key' to success! We are ecstatic to hear you love your floorplan and new neighborhood; we also acknowledge that new construction can come with a few bumps along the way. We have every confidence that your warranty team will address your concerns thoroughly and accurately, but should you ever have any questions or concerns, please give our National Customer Care a call at (888) 623-2937. Thank you for your thoughtful feedback, and we cannot wait to be a small part of all the amazing memories you are about to make in your new home. 🏠 - Megan ... Más

Beazer Homes respondió:
The new home journey is our passion, and delivering a well-built home, made to stand the test of time, is our number one priority. We apologize if any aspect of your experience did not meet your expectations, and we would love to look into your concerns. Please do not hesitate to give us a call at (888) 623-2937 so we may work towards a resolution. Thank you for taking the time to submit your feedback, and we look forward to working together to turn your experience into a great one! - Megan ... Más

Beazer Homes respondió:
We LOVE that you love your home, Risha! But we are saddened to hear that your experience with the lender was less than ideal. We are incredibly proud of our Mortgage Choice program, which allows buyers to shop around to find the perfect lender for their needs. All Choice Lenders are pre-vetted and must maintain a minimum customer satisfaction rating of 90% or higher, so your feedback is incredibly important to us. If you ever have any questions or if we can ever help with anything, please do not hesitate to contact our National Customer Care line at (888) 623-2937. Welcome to the Beazer family! - Megan ... Más

Beazer Homes respondió:
Delivering a well-crafted home, built to last, is our passion at Beazer Homes. However, we also acknowledge that all new construction will come with a few speed bumps along the journey. Upon research of your account, we are happy to see that the ten items reported are actively being addressed with your warranty professional. Please know we are always here to help, and should you ever have any questions or concerns, please call (888) 623-2937. Thank you for your feedback, Stephen, and we cannot wait to be a small part of all the incredible memories you are about to make at Cibolo Crossing. - Megan ... Más

Beazer Homes respondió:
At Beazer Homes, we are passionate about the new home journey, and we never want to hear that one of our homeowners had a less-than-ideal experience. While we acknowledge that new construction will always come with a few hiccups, we also want to apologize for any frustration this may have caused. We are always here to make things right and encourage you to give us a call at (888) 623-2937 so we may address any concerns you have. Thank you for your feedback, and we are excited to continue to build a lasting relationship with you at Lake Nona. - Megan ... Más

Beazer Homes respondió:
We are glad to hear your customer care team has provided great service! If there is anything we might be able to help with, do not hesitate to give us a call at (888) 623-2937. - Megan

Beazer Homes respondió:
Thank you for sharing your great experience with the sales and construction teams at Paddock Pointe, Claudius. We're thrilled to hear how much you love your new home and want to keep that momentum going. Please know that we are here for you and your family every step of the way.

If you have any concerns, don't hesitate to reach out to our New Home Contact Center at (888) 623-2937. Our warranty team is ready to assist you. We look forward to hearing from you. - Wendy ... Más

Beazer Homes respondió:
The common area landscape for Carpenters Point Extension is scheduled for completion by the first week in August. Our construction team previously notified nearby homeowners that this work is part of the community's final close-out efforts.

We apologize for any misunderstanding regarding the timeline and appreciate your patience as we complete this final phase. At Beazer Homes, we are committed to building strong relationships with our homeowners.

Should you have any questions or concerns, we encourage you to reach out to our New Home Contact Center at (888) 623-2937 for assistance. - Wendy ... Más

Beazer Homes respondió:
Thank you for bringing this to our attention, Mark. We apologize for any difficulty you have run into, and a member of our team will be reaching out to assist. Should you have any questions for us, please do not hesitate to call (888) 623-2937. Thank you again. - Megan

Beazer Homes respondió:
For over nine generations Beazer has been building houses our customers are proud to call home, and delivering award-winning, energy-efficient homes is our passion. We stand behind our industry-leading warranty and are always here for you. Please feel free to call 888-623-2937 or email NHCC@beazer.com with questions or for assistance acclimating to your new home. - Megan ... Más

Beazer Homes respondió:
I am disappointed, and I am sorry to hear that your experience with our Mortgage Choice program did not meet expectations. That’s certainly not the experience we aim to provide, and we’d appreciate the opportunity to learn more about what went wrong so we can learn how we can potentially improve it, If you're open to it, please reach out to our New Home Contact Center at (888) 623-2937 so we can better understand what went wrong and see how we can improve. But I am very glad to hear that Brett and your Beazer customer service agent provided excellent support. We’ll be sure to pass along your kind words to them. – Manny ... Más

Beazer Homes respondió:
We’re glad to hear you had a positive homebuilding experience and that our team’s communication met your expectations. We’re sorry to hear about the delays you've experienced with the approval process and understand how frustrating that can be. Your experience is important to us, and we’ll use your input to continue improving. If there’s anything we can assist you with directly, please don’t hesitate to reach out — we’re here to support you. - Manny ... Más

Beazer Homes respondió:
Kenneth, thank you for sharing your experience, and congratulations on your new home. We sincerely apologize for the frustration and inconvenience you experienced on closing day. Delays, especially on such an important day, are understandably upsetting, and we regret that this process did not meet your expectations. While some of the challenges were related to city inspections and external factors outside of our immediate control, we recognize that the impact on you and your moving plans was very real. We're truly sorry for the disruption it caused and for the additional stress it added during what should have been an exciting time. Your feedback is important to us, and we’re using it to look deeper into how we can better manage these types of situations and communicate more clearly with our homeowners going forward. If there’s anything we can do to support you now, or if you'd like to discuss your concerns further, please don’t hesitate to reach out to the New Home Contact Center at (888) 623-2937. - Stephanie ... Más

Beazer Homes respondió:
We appreciate you taking the time to share your experience. At Beazer Homes, we are dedicated to providing outstanding customer care. We encourage you to reach out to the New Home Contact Center at (888) 623-2937 for any questions or concerns. From all of us here, we thank you for trusting us to help build your future. – Wendy ... Más

Beazer Homes respondió:
Congratulations on your new home, Ronald! We are always here to help with questions and concerns. The owning and caring for your home document you signed on 9/9/24 will list all the helpful information new homeowners need including how to submit a warranty request. We would be happy to send a second copy, or simply give us a call at 888-623-2937 or email NHCC@beazer.com. ... Más

Beazer Homes respondió:
For over nine generations Beazer has been building houses our customers are proud to call home. As an industry leading energy efficient builder, we take immense pride in our expertly curated finishes, thoughtfully designed floorplans, and delivering a home built for what’s ahead. We also cherish the new home journey and strive to partner with our homeowners throughout this process. We apologize if your experience has not met your expectations, Gordon. We are always here to help answer questions or address concerns. Our number will be listed on your closing documents for reference, we can be reached by phone at 888-623-2937, via email at NHCC@beazer.com, or visit www.beazer.com/warranty. We welcome you to Twin Creeks, and we are confident you will love your home and community more than you imagined as you settle in. ... Más

Beazer Homes respondió:
The new home journey is our passion; from walking into our model home for the first time, touring your framed home with construction, the excitement of closing day, and the memories you'll create once you receive the keys to your brand-new home, we are committed to making this experience special. We apologize if any part of this journey hasn't met your expectations, Ian. We are thrilled to see that you have a strong relationship with the Iris Park team and are confident that in the weeks and months to come you will love your home and community more than you imagined. Should you have any questions or concerns as you settle in, please do not hesitate to give us a call at 888-623-2937. ... Más

Beazer Homes respondió:
For over nine generations Beazer has been building houses our customers are proud to call home. As an industry leading energy efficient builder, we take immense pride in our expertly curated finishes, thoughtfully designed floorplans, and delivering a home built for what’s ahead. We also cherish the new home journey and strive to partner with our homeowners throughout this process. We are happy to hear the Lake Nona team was there to guide you through this process, Audrey, and apologize if your selected options do not meet your expectations. We encourage you to reach out with any questions or concerns, as our teams strongly stand behind our product and we are always here for our homeowners, past and present. Give us a call at 888-623-2937 or email NHCC@beazer.com. ... Más

Beazer Homes respondió:
As a nationally recognized energy efficient builder, Beazer is known to deliver quality that exceeds expectations. Everyone on the Skye Hills team takes immense pride in the home they deliver and the experience they provide and if any aspect of your new home journey did not meet your expectations, we apologize, Aaron. After an extensive review of your new home account we are happy to see the two reported concerns have been addressed. Beazer offers a robust warranty program and should you notice anything you would like us to take a look at, just let us know! Please never hesitate to contact us at 888-623-2937. ... Más