Reseñas de Beazer Homes

The service after you purchased the home is horrible, you have to call and call until you get fed up. They have every excuse not to do the work, they installed quartz in my house it was an upgrade but failed to tell me that they do not polish and seal the quartz I have circular marks and quartz from suction cups. A lot of skipped steps all they want is the closing.

Blue tape issues did not get fixed. We were told after we move in they would be completed. Due to us possibly scuffing up walls more. They would paint over that as well. Once in new home if they were to come fix issues it would void out 1 year warranties. We had signed contract meaning issues were fixed even though there was a verbal agreement and recording of it taken.

House is great the general contractor was awesome, along with the studio. All other aspect with mortgage company and follow-up with sale team here not as expected. They were not knowledgeable.

This was not pleasant home buying experience for me since many of the questions I had were not answered clearly. I asked a lot of questions and the response was you can trust the builder. In the end the answers I was given did not come through.

It was OK, Michael and Corbin did a good job of walking me through the home buying and building process. They acted in a professional manner. There were instances however, where I would come to the house during construction and find some things that was not communicated during the reading of the materials in the contract. For example, finding out that there was no motor to the garage door. The expectation was that It would be standard, but it was not communicated to me, so I had find out myself and was not pleased at all. There were a few cases where I was surprised in learning that a few things were not in the house. I have mixed feelings with the buying process, I just feel like there were instances where the communication fell short and I felt like I had to settle on the house instead of getting the house I want. ... Más

Beazer needs better quality control processes and oversight of contractors. We've worked with multiple builders over the years, and have found the quality control during construction to be lacking with Beazer. With that being said, the customer support team is good, polite, and friendly.

Overall Beazer did an awesome job with high quality. But they fell short on a few key areas. First, they made us purchase home theater equipment we did not need nor use. It is literally stacked in our garage now. While I appreciate Beazer’s respect for the environment, their policy about home theater systems is anything but wasteful for buyers and wasteful for the environment. Beazer also charged us extra for concrete they never poured, because what they advertised in their model homes they could not offer. It really bums us out that Beazer would bait and switch their customers in this way. And they have the nerve to double charge us for the concrete. Future buyers of Beazer homes need to be careful about the “packing” of needless things into their contracts by Beazer. They also need to be aware Beazer advertises features they can’t offer you, feels like a bait and switch tactic which left a bad taste in our mouths because it cost us thousands of extra dollars.Beazer would have received an A+ grade from us were it not for these bait and switch tactics.. ... Más

The sales process experience was great and really appreciated the engagement of the pre-selected lenders to engage with. Truist was amazing in staying contact and monitoring interest rates. The onsite construction team, including Wayne were very helpful. The largest disappointment is the poor sound proofing for the Rivas model. The second disappointment is that the Rivas patio deck ceiling is not sealed, so if the condo owner above spills a drink, let's hope you are not standing on your patio deck. We will have to decide if this is a long-term home for us.

Interaction during building was great, working with Beazer on warranty items suffers from both lack of communication and follow-up from representatives

This was the second Beazer home I have purchased in the last 7 years. When I knew I needed to make a change, I spent some time deciding what I wanted to do. I was disappointed to see the reduced options Beazer was offering as compared to my previous purchase, but at the end of the day decided to go with them again based on my previous experience and primarily due to their energy efficient options. I will say they did work with me and allowed a few changes that were not being offered originally as the neighborhood I was looking at was one where Beazer had decided to “offer a few and build many”. In other words, you can only choose one of five themes and you got whatever Beazer had decided went in that theme with only a minimal amount of options available to change. I have been really disappointed with the quality of work as compared to my experience 7 years ago. They appear to be more focused on how many homes are being built as opposed to the quality. I was close enough that I had the opportunity to visit the building site every week. There were some issues during the process that caught my eye, including them cutting out some drywall after it was installed in order to make some repairs. I was told it was due to their still trying to get their subcontractors up to speed with their new requirements. I still don’t understand why the issue wasn’t noticed before the drywall went up other than they’re moving too fast. Even though I had an inspector come in and several things were addressed before I loved in, there is just a lot of sloppy workmanship throughout the house (paint splatters on the time floors, messy caulking and they didn’t even bite to clean the styrofoam out of the glass ball pendant lights before putting the mm up) and I had to submit a handful of warranty requests within the first week or so after moving in. One was because all of the door knobs were falling off. Another sign to me of the quality of the subcontractors work. I am just really disappointed in the quality of the workmanship on my new house compared to the one they built 7 years ago. Only reason for the rating given is because of the energy efficient products that were included and how helpful the people I have worked with have been. ... Más

As a first time buyer, the experience could have been better. Everything looks beautiful, until you look closer. After moving in I discovered so many little sloppy mistakes. Take my advise, on your walk through day, spend the entire day and look in every corner and behind every toilet on the floor. There was a piece of my fireplace that was chipped off and all they did was paint over it. There were tiles behind the toilets that weren’t grouted and much more. The houses are beautiful but the details were done so sloppy. If I could do it again I would scrutinize the details.

Overall we had a very positive experience with our sales consultant, Mark. He did everything in his power to get us the best possible price and connect us with a great mortgage company. We love our new home, but unfortunately within the first two weeks of living here we had a slew of issues. First, our HVAC system went out and took almost two weeks fix. Here in Texas it’s hot and humid, so you can imagine it was quite uncomfortable. We will certainly give credit to Dax, our warranty rep, who was able to provide a portable AC unit which made it a little more comfortable in the house. Second, after a heavy rain storm, we had water intrusion in both our front office and garage. After some investigation, they found water getting into the garage through the tankless water heater exhaust vent which wasn’t properly sealed. The upstairs outer window sills had several areas where water was getting in and running down the inside walls, soaking our office carpet. Dax did his best to get our warranty issues resolved as quickly as possible, which we are appreciative of. This is by far our largest investment and we understand things aren’t always perfect, but to have this many issues within the first two weeks seriously makes us question Beazer’s build quality. ... Más

our contract was signed 1/18/2023. After that date the plans for our house changed. It was no longer identical to the model. Nothing was communicated about the change. Rather than build our group of houses to plan, the company decided to delay the process to build per the new plans. The sales team was not very forthcoming. Responses were not always timely. Start dates were given and missed. The operations folks were always portrayed as being too busy.

Originally, the home buying process presented numerous challenges, which, as a first-time homeowner, I anticipated but underestimated. From delays to inaccuracies with the floor plan, the journey was far from smooth. However, the Beazer team proved responsive, addressing each of my concerns with communication and reassurance. Their commitment to resolving issues was commendable, and I'm grateful for their efforts. Recognizing that home building inherently involves challenges, I remained actively involved, attending weekly recap meetings to ensure alignment among all parties. I credit my positive experience in part to the guidance of a skilled realtor in the Atlanta market. Despite the hurdles, I am delighted with the final outcome of my home—it perfectly aligns with my vision. Without hesitation, I would recommend Beazer Homes to friends and family, while also providing constructive feedback to ensure others have a smooth experience. The road may be quite “bumpy” along the way—nevertheless, the ending result should leave you accomplished and satisfied. ... Más

Pros: Quick response to issues or repairs. Friendly treatment of customers. Convenient location. Cons: Poor finishes on the construction. Materials used don't match the price paid. Experienced leakage within one month of occupancy, and numerous areas with subpar finishing.

It was good experience overall and we enjoyed it and we love our home. I am not satisfied with backyard because it was not leveled and grass is very low. Also, one of backyard sprinkler pipes was burst open and now we are waiting to get this fixed up.

My initial experience was not good. My first Beazer real estate agent and I had a ratified contract that he annulled without my acknowledgement. My agent thought I knew about contract was cancelled and sold to another client. I told my agent to find out what's going on and I purchased another house same price next street over from original house. I had a bad experience with final walkthrough. This is why my score is a three.

In the future, sales agents should be more clear on the lot prices and whether the home is in a flood zone.

I like our new home with the exception of a couple issues. Main issue I have is with the Heat system or it could be Duck work, either way unit with master bedroom in back does not get the air flow need to properly heat the bedroom in winter without turning up the thermostat. Gas bill higher than you would think for such an efficient unit as stated to us. Did not like the Gas Stove, was not given an option of Electric.

Project manager was not helpful with any of my concerns

This is my third time buying a home and the overall experience could have been better. I understand there will always be growing pains with new builds but what I’ve experienced is a lack of thoroughness and quality control. The issues I have are due to people cutting corners and rushing through the building. With my home being in the last run of buildings, I feel things were overlooked in hopes I would not notice. That is not OK. From the jump, things were rough, and hiccups continued along the way and are continuing to happen, even though I am 45+ days into living in this home. I’ve voiced my concerns to the Beazer team. I just hope my concerns and opinions are discussed and taken into consideration for future homeowners. I worked extremely hard to be able to afford this home and paid $400,000. $400,000 is a lot of money. The issues I am dealing with should not be occurring in a $400,000 home. 1. As of today, the ongoing issues I have are as follow: HVAC not heating 2. Electric bill being $250 because of the heating issue 3. Carpet coming up in multiple places 4. Door handles falling off 5. Wood not being stained to match the rest of the stairs/railing 6. Large staple hanging from the bottom of my laundry door which has left a mark on my carpet These are the things I have noticed thus far. As the home continues to settle, I am confident there will be other issues that arise. I’ve expressed my concerns to roughly 4-5 people on the Beazer team, and Airtron and Dura Floors. I feel like I should be compensated as I haven’t had a chance to enjoy my home because of these quality issues and concerns. I bought this home because my friend and her husband bought two homes from Beazer between 2016 – 2019. It is clear the quality of Beazer Homes has decreased because they did not experience any of the issues I have had. I understand mistakes happen, but my next home buy will not be a Beazer home. ... Más

I am writing this review to express my disappointment with the air conditioning system in this house. Despite the dimensions of the property, the air conditioning appears to be insufficient, it is annoying that we woke up every night sweating even though we set up the A/C @ 62 °F, and what is even worse we are in winter time I don’t want to imagine how it will get in summer. Upon examining the unit’s identification plate and the sizing chart, it is evident that the air conditioner should be twice its current size (current is 2 Tons, and according to the house dimensions should be 4 Tons). Unfortunately, this oversight has resulted in a $232 electricity bill, which is a serious concern. The electrical water heater that is installed in our house is not enough to take two showers at the same time. It’s annoying that my daughter cannot the a shower at the same time as us because the water gets cold, if the water heater would be the gas one this issue could be avoid. During our pre-construction meeting we requested to change the electrical water heater for a gas one but we were told that is not possible because the design of the house is to save energy, which we haven’t save anything with our current electrical bill. As a homeowner, I expected better attention to detail and proper sizing when it comes to essential systems like air conditioning. I hope that this issue can be addressed promptly to ensure a more comfortable living environment, as well as the water heater since we cannot use both showers at the same time because the water gets cold. Feel free to use this review for your public feedback. If you have any further concerns, please don’t hesitate to reach out. ... Más

Overall, good experience! I am dissatisfied with the unavailability of a built mailbox. It's inconvenient to retrieve my mail from the post office.

There are a lot of things needing repair already. Since day one our roof gutters were full of concrete and other debris. My husband had to get a ladder and clear it himself and his hand was bleeding. They have a one year repair guarantee but so far our case has been open for 2 months and no one has come to repair anything. Our list of repairs is 2 emails long by the way.

I can't say with confidence, I'd purchase with Beazer. The building process wasn't cumbersome, but our realtor had to follow up on a few things and we got an inspection. For the final inspection, they hadn't done everything by the first or 2nd walk through. For the identify and tape process, their were weird rules. Our realtor couldn't help, it had to be so many feet away, had to be a certain size, etc. Mind you, you're spending over a half million on your investment! Point all the things out including all the horrible busted through nail holes in all the drawers and some cabinets. Point it out and on the final walk through before closing you see they placed a obvious little piece of wood. So tacky and your told the drawers wouldn't be replaced...mind you, we're spending how much and it was the person's own negligence while working. On final walk through all things still aren't completed; from inspection or our walk through. Also, we got our closing date with under 30 days notice and it all continued to feel rushed. We close on 11.22.23 and we continue to have vendors in and out! Imagine having your closing rushed and still have to deal with people in and out your home! Disappointed doesn't do it justice! There are other annoying nuisances once moved in. Lastly, internet was a major issue. We couldn't get at&t because our addresses weren't registered...that was a lengthy delay. Also, our address numbers are used 2 other times in the subdivision and we're constantly getting others packages. Not sure if that's a Georgia thing or what but it's a headache. Love my home but probably would try another builder. ... Más