Reseñas de Beazer Homes

Beazer Homes respondió:
Thank you for this review, George. We're glad to see that your sales team was able to provide you with a great experience. However, we do apologize that you felt follow-up from your warranty team was lacking. We'll be sure to utilize your sentiments to help us build a better team here at Beazer. We see that you've been working with your warranty representative for your open ticket as recently as last week. Should you have any new concerns, please reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. We are happy to help in any way we can. - Roland ... Más

Beazer Homes respondió:
Thank you this great review, Stacie. At Beazer, we pride ourselves on making your new home journey a memorable one. We are glad to see that Jerry was able to do this for you. Remember, we are always available to help, night or day. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty should you have any questions or concerns about your new home. Wishing you a lifetime of happiness out at Osborne Estates! - Roland ... Más

Beazer Homes respondió:
Thank you for taking the time to provide this review, Sreeharsha. We are glad to know that your representative, Mary, was able to give you the exceptional service needed throughout your new home process. While we hope that every home is perfect when you move in, we understand there may be some items that need some extra care after closing. For any concerns you may have with your home, you can reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We are happy to help in any way we can. - Roland ... Más

Beazer Homes respondió:
Edie, we love to hear that Jessica was able to take care of you during the buying process. Thank you for taking the time to discuss with us how your home quality could be improved. We see that a service request has been created for the items listed. A member of your local warranty team will be contacting you with the next steps. Should you need any further assistance, our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ... Más

Beazer Homes respondió:
Anthony, we never like to hear that someone is upset about their new home or experience with us. A member of our team will be reaching out to discuss your concerns and to assist you with any claims that may be pending. We look forward to speaking with you. - Daniela

Beazer Homes respondió:
Lee, we are glad to see you enjoyed working with our sales team but disappointed that we fell short of your expectations thereafter. We would like to apologize for the delays and items you have noted in your home. Our team is here to help, and if you have any questions or need to submit any additional items to us, we can be reached at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ... Más

Beazer Homes respondió:
Arturo, we appreciate your feedback. It is wonderful to hear that our team is making sure your transition to your new home runs smoothly. We understand that building a new home can be stressful, and we want to apologize for any frustrations experienced with delays in construction or communication. Please know that we are always here to help and can be reached anytime at nhcc@beazer.com. - Daniela ... Más

Beazer Homes respondió:
Thank you for reaching out, Gary. At Beazer, we actively seek feedback from our homeowners at various points in their new home journey. We understand that this will come with highlighted opportunities, and we want to know about these to help us carve a path for improved excellence. We appreciate your feedback and want to assure you that the support of our team and your home warranty coverage is not impacted by bringing your concerns to our attention. We understand that our team at Burson Ranch has had the opportunity to review and address your concerns. However, if we have missed anything or can assist with a new warranty claim, please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela ... Más

Beazer Homes respondió:
Francisco, we want to thank you for choosing Beazer and for providing your feedback. We are relieved to hear that Greg is helping address your concerns. However, we apologize for the delays that were encountered and will be sharing your feedback with our Solaris at Indian Springs team and know it will help us improve. If you ever have any questions or concerns we can assist with, please reach out to us at nhcc@beazer.com or call (888) 623-2937. - Daniela ... Más

Beazer Homes respondió:
Latresa, we are sorry to hear that items need our attention but happy that your local customer care team is assisting you with these. Our teams work with the mission to have every detail ready to welcome you home. We look forward to addressing your items quickly to get you back to enjoying your new home. If you ever have any questions and need to reach us, please email us at nhcc@beazer.com or call (888) 623-2937. - Daniela ... Más

Beazer Homes respondió:
Thank you for sharing your experience with us, Muthukumar. Mary and Shawn will be so pleased to hear you appreciated their help on your journey to homeownership at Lochmar. While we are proud you experienced fantastic communication, we would like to help with the details that are not meeting your expectations. Beazer is committed to providing high-quality homes and would appreciate the opportunity to address your concerns. Please contact our New Home Contact Center at a time that is convenient for you so that we can get the process started. The team can be reached at (888) 623-2937 or nhcc@beazer.com and will be glad to discuss the items needing another look from us. We appreciate your feedback and hope to hear from you soon. - Joanna ... Más

Beazer Homes respondió:
Grant, Beazer strives to provide a quality home for each of our homeowners and would like to apologize for where we did not meet your expectations. While we are glad to hear that many things were done brilliantly, Beazer stands ready and willing to turn your experience around and make your house a home that you are proud of. The warranty team is aware of your concerns and will be in touch about how we plan to make this right. Should you have additional questions or concerns, please contact our New Home Contact Center by phone at (888) 623-2937 or email at nhcc@beazer.com. - Joanna ... Más

Beazer Homes respondió:
Leanne, we are sorry to hear about the noted items. Please rest assured knowing that you have a dedicated Customer Care Representative to help address your warranty concerns. If you have not yet had the opportunity to submit the items mentioned, please reach out to us at nhcc@beazer.com or call (888) 623-2937. Thank you. - Daniela ... Más

Beazer Homes respondió:
Shilpa, we appreciate your feedback. Thank you for submitting your items of concern to our warranty team. Our team looks forward to working to address each with you. We are always here to help. If you have any questions or need further assistance, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ... Más

Beazer Homes respondió:
Thank you for providing us with your feedback. We apologize for any inconvenience posed while arranging the scheduling of our trades. Our goal is to have all items identified and taken care of before your move-in, but we are glad to hear that our team was able to assist in resolving your warranty concerns. If you ever need our assistance or have any questions please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ... Más

Beazer Homes respondió:
Kimberly, we have shared your feedback with our Houston area management team and would like to apologize for the frustrations you experienced during the construction of your home. If you have any questions or concerns noted since settling into your new home, please reach out to us at nhcc@beazer.com or (888) 623-2937. Our team is here and happy to help. - Daniela ... Más

Beazer Homes respondió:
Grant, we appreciate you sharing feedback about your experience with us. We would like to apologize for the delays during your home construction and have shared your comments with our management team. Please know that our team is here if you ever have any questions about your new home or home warranty. - Daniela ... Más

Beazer Homes respondió:
David, we appreciate you bringing this to our attention. We apologize for the delays you encountered and the experience you have described. Your feedback has been shared with our management team. We pride ourselves on delivering a quality home with exceptional care throughout your new home-building process. Our team hopes to regain your confidence with the help of our customer care representatives, who are here for you. If we can ever assist with any questions or warranty concerns, please reach out to us at (888) 623-2937 or nhcc@beazer.com. - Daniela ... Más

Beazer Homes respondió:
John, we are glad to hear that you are loving your new Beazer home and want you to know that we are here. If you have any concerns regarding your roof or any other questions that arise about your home, please reach out to us. Our customer care team can be reached at any time by calling (888) 623-2937 or emailing nhcc@beazer.com. - Daniela ... Más

Beazer Homes respondió:
Thank you for this review, John. We are glad to see your sales experience was a good one. However, we do apologize that the quality of the home did not meet your expectations. While we try to ensure that every home is ready for our customers, we know that there are some things that may need some adjustments after closing. Remember, our New Home Contact Center is always available to help with any warranty concerns you might have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. We appreciate the opportunity to work with you. - Roland ... Más

Beazer Homes respondió:
Donnell, thank you for being open and honest with us. Without your feedback, we would not be able to grow as a company. We apologize if your new home experience did not meet your expectations. While we try to ensure that every home is flawless, we understand that there will be times where some work will be needed after closing. We tried contacting you earlier today in an effort to review the warranty process to ensure your concerns are being addressed efficiently and left a voicemail providing our contact information. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for all of your warranty needs. We look forward to working with you. - Roland ... Más

Beazer Homes respondió:
Hans, we hold ourselves to a high standard for our construction practices and do not take the investment you have made in your home lightly. We are saddened that we have not met your expectations and would like the opportunity to help. We see that our local warranty team is working with you to address your concerns but should you need anything else, our New Home Contact Center is here for you. They can be reached at (888) 623-2937, or via email at nhcc@beazer.com. - Joanna ... Más

Beazer Homes respondió:
Kofi, we appreciate your feedback and are sorry to hear about the delays you experienced. Beazer continuously strives to provide outstanding service and quality and will be using your review to improve. We hope that our dedicated customer care team can regain your confidence in us. Should you have any concerns with your new home, please email or call us at nhcc@beazer.com or (888) 623-2937, and we will be happy to assist. - Joanna ... Más

Beazer Homes respondió:
Thank you for providing us with your feedback. We would like the opportunity to help address any outstanding concerns you may have with your home. Please reach out to us at nhcc@beazer.com or (888) 623-2937, and we would be happy to assist. - Daniela