Reseñas de Beazer Homes

Beazer Homes respondió:
John, we are glad to hear that you are loving your new Beazer home and want you to know that we are here. If you have any concerns regarding your roof or any other questions that arise about your home, please reach out to us. Our customer care team can be reached at any time by calling (888) 623-2937 or emailing nhcc@beazer.com. - Daniela ... Más

Beazer Homes respondió:
Thank you for this review, John. We are glad to see your sales experience was a good one. However, we do apologize that the quality of the home did not meet your expectations. While we try to ensure that every home is ready for our customers, we know that there are some things that may need some adjustments after closing. Remember, our New Home Contact Center is always available to help with any warranty concerns you might have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. We appreciate the opportunity to work with you. - Roland ... Más

Beazer Homes respondió:
Donnell, thank you for being open and honest with us. Without your feedback, we would not be able to grow as a company. We apologize if your new home experience did not meet your expectations. While we try to ensure that every home is flawless, we understand that there will be times where some work will be needed after closing. We tried contacting you earlier today in an effort to review the warranty process to ensure your concerns are being addressed efficiently and left a voicemail providing our contact information. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for all of your warranty needs. We look forward to working with you. - Roland ... Más

Beazer Homes respondió:
Hans, we hold ourselves to a high standard for our construction practices and do not take the investment you have made in your home lightly. We are saddened that we have not met your expectations and would like the opportunity to help. We see that our local warranty team is working with you to address your concerns but should you need anything else, our New Home Contact Center is here for you. They can be reached at (888) 623-2937, or via email at nhcc@beazer.com. - Joanna ... Más

Beazer Homes respondió:
Kofi, we appreciate your feedback and are sorry to hear about the delays you experienced. Beazer continuously strives to provide outstanding service and quality and will be using your review to improve. We hope that our dedicated customer care team can regain your confidence in us. Should you have any concerns with your new home, please email or call us at nhcc@beazer.com or (888) 623-2937, and we will be happy to assist. - Joanna ... Más

Beazer Homes respondió:
Thank you for providing us with your feedback. We would like the opportunity to help address any outstanding concerns you may have with your home. Please reach out to us at nhcc@beazer.com or (888) 623-2937, and we would be happy to assist. - Daniela

Beazer Homes respondió:
Steven, we appreciate you reaching out to us regarding your experience. We apologize for the delays in addressing your warranty concerns, and we will be checking in with our team to make sure that you are contacted with an update. At Beazer, understand how important choices are in a new home and are sorry to hear that the selections did not offer what you were looking for. We continuously evaluate to improve the options available for our homeowners and will have your feedback to help us in future enhancements. Thank you again, and welcome to Dove Landing. - Daniela ... Más

Beazer Homes respondió:
Robert, we strive to provide great customer service to our homeowners and are sorry to hear that you do not feel that the service you experienced with Sarah has carried through with our warranty team. We would like the opportunity to look into the issues and delays you have mentioned. A member of our team will be in contact with you shortly to help. Thank you. - Daniela ... Más

Beazer Homes respondió:
Timothy, we are sorry to hear that you feel this way about your new home, and we appreciate your honest feedback. We hope to regain your confidence in Beazer through your home warranty services and dedicated Representative, who is here to help address the concerns you have noted. Our New Home Contact Center is also here to assist and be reached at any time to discuss any questions you may have at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ... Más

Beazer Homes respondió:
Mark, we are sorry to hear that this has been your experience while moving into your new home. To help address any questions or concerns for our homeowners, we have a dedicated customer care team that is always ready to assist. We hope that with the help of our team, we can turn your experience around and regain your confidence. If you ever need to reach us, please email or call us at nhcc@beazer.com or (888) 623-2937. - Daniela ... Más

Beazer Homes respondió:
Rebeccah, we appreciate your feedback and would like to apologize for the concerns that have come up with your home and the delays you experienced. We strive to deliver excellence both in quality and service. And while we understand that we have fallen short of this for you, we look forward to turning your experience around. Please know that we are always here to help with any questions or concerns you may have. - Daniela ... Más

Beazer Homes respondió:
Mindy, we strive to deliver our homeowners with a seamless transition into their new home, and we are sorry to hear about the frustrations you have encountered. In reviewing your concerns, we understand that your Customer Care representative is in contact with you and is working with our trade partners to address the items reported. Our Delaware area Customer Care Manager will also be reaching out to help things along so that you can get back to enjoying your home. Please know that our team is here to help, and if you ever have any questions or need to speak with us, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ... Más

Beazer Homes respondió:
Hi, Susan. We apologize that you have had difficulty getting in touch with us. For the convenience of our homeowners, questions and warranty claims may be submitted through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. This helps to ensure proper documentation and the most efficient services. We again apologize for any miscommunication. Please reach out to us if you have any further questions that we can help address. Thank you. - Daniela ... Más

Beazer Homes respondió:
James, we would like to apologize for the delays experienced during the construction of your new home. We appreciate you reaching out to tell us about your home-building journey, and we want to assure you that our team is here to help. If you have any questions or concerns that you would like to further discuss, please reach out to us at (888) 623-2937 or nhcc@beazer.com. Thank you. - Daniela ... Más

Beazer Homes respondió:
Sally, we pride ourselves on providing a great home-building experience to our homeowners and are disappointed to hear that you felt this was not delivered to you. We would like to apologize for any delays experienced in the construction of your home and want to help with any pending concerns you may have. Please reach out to us at nhcc@beazer.com or (888) 623-2937. Our team is here to help, and we have a dedicated customer care team ready to assist. - Daniela ... Más

Beazer Homes respondió:
Dhairya, at Beazer, we pride ourselves on providing great service and delivering a quality home. While it is wonderful to hear that you have had a good experience with our team, we apologize that items were missed and for any delays that followed. We understand that your reported items have been taken care of at this time, but please know we are here to help. If you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ... Más

Beazer Homes respondió:
Michael, it was a pleasure speaking with you regarding your concerns. While we are glad to know that our team is working with you, we understand this has caused frustration. We have shared your feedback with our team, and your dedicated Customer Care Representative will be following up with you to help. We look forward to having all your concerns addressed, and want to thank you for your patience. - Daniela ... Más

Beazer Homes respondió:
We appreciate your feedback. Our customer care team is here to help you through any warranty concerns that come up in your new home. We apologize for the frustrations you have experienced with the HVAC and plumbing claims, and we hope to turn around this experience for you and quickly get you back to enjoying your home. Please know that if you have any questions, we can be reached anytime at nhcc@beazer.com or (888) 623-2937 - Daniela ... Más

Beazer Homes respondió:
Thank you for sharing your experience with us, Alejandro. Your input will help us and all of our current and future homeowners. We also apologize if any aspect of your new home did not meet your expectations. I have discussed your feedback with the Hyde Park team and am happy to hear they have been working with you to correct the cosmetic concerns you have reported. We also want you to know we are here for you should you ever need assistance in the future. Our New Home Contact Center can be reached at 888-623-2937 or via email at nhcc@beazer.com. Thank you again and welcome to Hyde Park. - Megan ... Más

Beazer Homes respondió:
Xavier, thank you for bringing your concerns to our attention. We have shared your feedback with our team and are pleased to see that your Customer Care Manager is working with our HVAC trade partner to resolve this matter. Please know that we are here to help. If you have any additional questions or outstanding concerns we can assist with, we ask that you reach out to our New Home Contact Center at nhcc@beazer.com or (888)623-2937. - Daniela ... Más

Beazer Homes respondió:
Dale, at Beazer, we pride ourselves in providing exceptional customer service and it is disappointing to know how you feel about your experience with our team. We want to make sure that any concerns are addressed. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ... Más

Beazer Homes respondió:
Alexander, we are sorry to hear that your paint items were missed and appreciate you reaching out. A member of our Customer Care team will be following up with you to ensure this is addressed. Please know that if you ever have any questions or concerns with your home, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ... Más