Reseñas de Beazer Homes

Friendly reps but hard to get a hold of the contacts. A lot of items to be fixed after move in but hard to get correspondence.

I love this location, I chose the Brightwood model for the main floor living. The views from the windows are probably the best in Potomac Shores! However, as this may be one of Beazer's largest floor plans in Potomac Shores, not enough thought was given to create better options to utilize the space, I have a laundry closet, the smallest pantry, and there are literally three doors in my bathroom. I have lots of ideas to use this space better, like perhaps moving the laundry room to the basement to open up pantry space on the main level. Also, I love the master bathtub, but there could have been a better location which would give me more counter space as oppose to two separate sinks. During COVID-19 this experience was definitely not what I expected. There are several areas which need updating, the workmanship wasn't too great, The appearance of paint over debris, and windows we can't open because the screens don't keep the bugs out. Also I have to pay to have the sump pump drain routed underground due to the water pooling in the back yard creating a swamp. Also, the flooring was installed and not leveled, so that had to be corrected. Beazer has a very good reputation for building a solid product, which is why I chose this builder. I would be glad to speak to someone about the Brightwood design. This home is filled with space that could be better utilized. Had I seen this model before purchasing, I may have asked for some changes. That said I am getting adjusted to the newness of the home and working with the onsite reps to have repairs addressed. ... Más

We have had many issues with communication betweent BEazer and myself or my husband. We have issues with our sod has been ruined by a trade partner, and we are waiting on someone to tell us when it will be fixed. We had multiple issues trying to prepare for closing, and our dates were moved, after being told they would not move and were set in stone. Additionally, we had an issue with our front door, that finally arrived. The painter for Beazer did a much less than stellar job on the door, and even got paint on the floor. We have had many conversations about this, only to be told that i now need to submit a warranty claim. We are getting no return phone calls, emails or texts. ... Más

It’s been only less than two months and I can see cracks on concrete and paint.Beazers customer service is good but they should use quality material to avoid this issues.Overall I am little disappointed with the house.

I’ll start by letting you know i have with this home have bought 5 homes. So I’ve been here before, first off the whole contract and purchasing process was a breeze and any questions we had were answered. Majority is positive so instead of 2 stars i gave 3. There are small concerns which unfortunately went unseen but the reason for only 3 stars is, not even a month out the ac unit wasn’t working properly and in arizona on a 111 degree(I think it was) day. We were taken care of after calling around and spent the whole day with a 5 month in a hot house. This is the first time i am able to rant about this and may not be a “big deal” but after looking around i saw some other reviews as well said their a/c stopped working after not even a week. Do research and homework. ... Más

My wife & I are disappointed with all the issues we've had in our brand new home. A builder should take more pride in their finished product.

Initially working with Corey, but then moved over to work with Bryan. Corey said a couple of things to get us interested and excited that, simply put, were lies. Only once we had closed and moved in, did one of those things become apparent (It would have been impossible to know earlier). The other thing I asked about, was told it was incorrect by Bryan, and I decided to proceed knowingly. It's frustrating not to be able to take people at face value, so if you're going to buy a home then I suggest you triple check everything, then follow up in and get a response in writing. I did feel rushed to get the sale done, and then if not for my tenacious character then I would have been left alone and not updated once I had given them my earnest money. Bryan however is superb, he is genuine and really helped me make a decision on the home, and fought to get things approved, as well as giving honest advice. ... Más

The house is lovely, though I felt in the sales process they were not as transparent as they should have been. I had a few items I made clear were important to me and I was told they would be easily met only to find out it was known that wasn't possible or guaranteed. For the most part the sales process was seamless. After living in the house a while it feels a few things were rushed or shortcuts taken. Windows not quite at 90 degree angles that made blinds tricky. Baseboard separating from the wall and waiting still on someone to come fix it. Plumbing not put in right. They sod the front but not the back and you end up with weeds because whatever they put down didn't take at all. I was promised by the builder paint would be left behind for touch ups and that did not happen. They did however leave behind flooring which was nice should I need it. Being in the community while homes are still being built is kind of fun, to watch them go up. However one must be careful as little care is taken to ensure the roads are safe from nails and other items. I wish neighborhoods had more model options to create s bit more variety. 2 models make up over half of the homes. Despite the different optoons for the front, it is quite obvious after being here that so many are just the same. I do like the choices one can make inside the home to fit their lifestyle. The layouts are great. I would go through Beazer again should I want a different home in the future but I would go in advocating for myself more and ensuring my top priotities were proven in writing before signing. ... Más

I bought a brand new home thinking less issues than a remodeled home. Boy, was I wrong. Having nearly two dozen of documented issues after settlement, several homes with water damage because they refused to install roof patio gutters and all that water pouring into the homes, electrical outlets and appliances not wired properly, crooked island issues, missing trim, grout, drywall mud, etc., the list from my house and others are endless. Most are very unhappy with dealing with all of these builder quality issues with contractors in repairing shotty work on things not done at all (missing) or done with poor quality needing re-done. Although Beazer Senior Management is addressing the issues, there is no reason why all these homes should have all these issues. It proves the lack of good contractors and sub contractors that Beazer hires. Might want to consider other builders more seriously. ... Más

We bought our first home with great expectations and an abundance of nervous energy. While the pre closing experience was really impressive, the post closing thus far has been a challenge. Several issues observed under warranty and highlighted have slipped thru the cracks and just getting captured. Overall attention to detail also comes up short in a few places. Craftsmanship can be improved vastly.

While the layout of the home is beautiful, the quality of work is poor. The building process left us feeling exhausted, like less of a client and more of a checkbook. Client care could seriously be improved, cheap labor could be replaced by quality craftsmen, and contractors need to learn a thing or two about their own profession. We unfortunately frequently felt deceived, and like we honestly should have been paid to do the job since we ended up being the ones who had to manage everyone at the end of the day. Happy to have a new home even with the poor quality craftsmanship, but very very disappointed with the build experience; we did not feel at all like Beazer cared. But then again I've also heard that all these building companies act this way. It's a shame. 3 stars is quite generous. ... Más

I am not sure who thought it was a bright idea to build a partial trail so close to a home. I will say as the homeowner it was not such a bright idea. The half trail has somehow given neighbors the green light to cut through my yard everyday, all day and without hesitation; resulting in damaged grass/yard, dog feces, etc., etc.!!

First of all I’d like to praise Don, the Construction Manager. He’s gone above and beyond for us in ways he shouldn’t have had to. Our initial experience was with a salesman named Ryan. We fell in love with the floor plan before we even arrived so it didn’t take much for us to sign a contract. During that process we negotiated for a fridge and specifically chose a fridge & agreed on it. Ryan wrote the contract. Over the next few days Ryan sent us several versions of the contract because our real estate agent kept finding mistakes he’d made. Apparently Ryan got transferred to another location after that but for some reason he continued to be our point of contact instead of transferring us to the other salesperson, Frank. That would have been the right thing to do because Ryan continued to drop the ball. Fast forward to our celebration walk. The fridge they bought was the one we said we absolutely hated (the water spout is on the inside of the door and impossible for my 5 year old to use). We were assured that they’d make it right but we were backed into a corner with closing being only two weeks away. They came back and offered a few hundred dollars off closing which we had no choice but to accept because they refused to correct RYANS mistake despite admitting we did nothing wrong. So we ended up having to buy a new fridge out of pocket and that money off closing didn’t come close to what it cost. We end up moving in on time and I spend the next 3 weeks trying to get water & trash service set up. Do you know what it’s like to move in somewhere and not have trash cans for 3 weeks? We were instructed to leave the bags on the street, which would get ripped open every night by animals. Leaving it in our garage in hundred degree temperatures made our garage smell like a landfill. It was awful and despite calling and emailing daily it took every bit of 3 weeks to get this resolved. Who even has time for that? Then the water heater goes out 4 times in one week & they tell me I’m going to be out of hot water for 5 days while they order a part. So now I have to live in my own filth with trash everywhere??? Again, Don to the rescue. He let us put our trash in a construction dumpster and called the plumbers and insisted they get the parts for the water heater before the holiday weekend. Don saved this experience 100%. Our friends are moving in soon and they talked to Frank about the water/trash situation and he told Them the reason I had so many issues is because Ryan didn’t do what he was supposed to do before we moved in. It was his job to notify the HOA of our move in so they could get accounts set up and trash cans delivered. Once again, Ryan dropped the ball and we paid for it. The unfortunate thing about this whole thing to me, is that Beazer didn’t make it right when their employee screwed up. As someone who deals with upset customers every day, I know the value is making sure the customer is taken care of at the end of the day especially when one of my employees makes a mistake. Beazer, do better, your customers deserve it. ... Más

Buenos días, recientemente compré una casa con Beazer. Desglosaré 3 fases desde el principio hasta el final: Fase 1 - Inicio: mi esposa y yo nos enamoramos de la casa modelo justo después de verla. Diría que el diseño es magnífico. La negociación fue agitada debido a la comunicación interna de Beazer y se ajustó el precio. Sin embargo, estábamos contentos con la contraoferta y seguimos adelante. Quiero agradecer al equipo de ventas y a mi agente por llegar a un acuerdo. Fase 2 - Construcción: recibirá una actualización semanal del Project Manager. Es fantástico poder seguir el progreso de su nuevo hogar. Sin embargo, el día de cierre no fue programado y se retrasó varias veces, pero parecía un problema común con la mayoría de los constructores. Tenga en cuenta que debe asegurarse de comunicarse con su prestamista si se cambia el día de cierre para asegurarse de que no reciba una multa por bloquear su interés. Hubo un problema con la eficiencia energética de la lavadora / secadora en nuestro hogar, pero el problema se resolvió muy bien. Quiero agradecer al gerente regional que me dijo que no pudieron cumplir con la prueba de eficiencia energética para la lavadora / secadora, por lo que reemplazaron un modelo mejor para cumplir con los estándares de Energy Star. El control de calidad de Beazer es bueno y agradezco que sean honestos con nosotros, ya que probablemente no tengamos ideas si no nos informan sobre la lavadora / secadora. Fase 3: aquí es donde no pude dar mis otras dos estrellas para llegar a 5. Recibí mi casa en abril y me tomó un par de semanas ver múltiples grietas finas en la pared. Los clavos se salieron debido al cambio de clima. Me dijeron que esto es normal y está cubierto por la garantía limitada de PWSC, que es el fabricante de Beazer. Me dijeron que esperara hasta que la pared esté completamente seca (generalmente entre 6 y 10 meses) y solicite el servicio de PWSC para arreglarla. En general, estoy contento con nuestro nuevo hogar, excepto por las grietas y los clavos que salieron de la pared. ... Más

Es fantástico trabajar con el equipo de construcción local y es muy receptivo. La Asociación de Propietarios está mal gestionada. La Asociación de Propietarios dará una respuesta, pero es tan vaga que en realidad no responde a la pregunta. La piscina comunitaria está terminada desde antes de la construcción y tendremos suerte si está abierta a finales de verano. La Asociación de Propietarios no se toma en serio las solicitudes de los propietarios y estamos pagando por un servicio que nos vendieron como utilizable este verano pero que no está abierto. Las restricciones para COVID son fáciles de seguir (ya que todas las demás piscinas locales abrieron hace semanas); a la HOA no le importa, ya que todavía tienen todos los muebles en cajas para la piscina. Aparentemente, las comodidades solo se usan para vender casas, no para uso real. ... Más

falta de comunicación y cosas que se suponía que debían arreglarse, aún no se ha arreglado.

El comienzo del proceso fue fantástico. Trabajamos en estrecha colaboración con el equipo de ventas para elegir muchos y luego tuvimos una experiencia maravillosa con el centro de diseño. Tuvimos actualizaciones constantes sobre el progreso de la construcción y estábamos muy bien informados. Todos nuestros recorridos fueron fantásticos y se abordaron todas nuestras preguntas. Después de que cerramos, la comunicación se detuvo. Para ser justos, COVID-19 ha ejercido presión sobre muchas empresas y el distanciamiento social dificulta las cosas. Nos ha decepcionado mucho la falta de seguimiento de Beazer sobre la casa y si necesitamos alguna reparación. Se suponía que debían registrarse el día 10 y nunca lo hicieron. Nuevamente, entiendo que son tiempos sin precedentes, sin embargo, nuestra puerta corrediza de vidrio está rota y (la pista no se insertó correctamente y ahora no podemos usar esa puerta y nadie para discutir una posible solución). Entendemos que todas las nuevas versiones tendrán problemas menores, sin embargo, la falta de comunicación y seguimiento nos ha dejado un poco decepcionados. Tenemos tantas cosas maravillosas que decir que se están contaminando por la falta de seguimiento. ... Más

No dispuesto a advertir defectos de diseño

Nos acercamos a esta experiencia de construcción de viviendas sin prisa y elegimos la casa más grande que se ofrecía, luego compramos muchas mejoras. Estuvimos más que complacidos de que el agente inmobiliario en el lugar consiguiera el lote que queríamos y que el constructor fuera bueno para trabajar en general. Pero, al final del proceso, surgieron muchos problemas que parecían estar motivados principalmente por la insistencia de Beazer en cerrar rápidamente. Nuestro prestamista causó problemas y estábamos tratando de cerrar durante la aparición de COVID-19. Llevamos un mes en la casa y nos gusta la casa en general. Pero, por el precio, hay MUCHAS cosas que podrían refinarse a partir de los dibujos arquitectónicos. Parece que los contratistas no están tan estrictamente administrados como lo necesita Beazer, por lo que cada cosa parece una pelea a tres bandas entre Beazer, el contratista y nosotros, el propietario. Nos estamos adaptando bien al hogar, pero mi opinión sobre la experiencia está muy contaminada por MUCHOS problemas evitables y una aparente falta de preocupación por parte de Beazer (en general). Ejemplo más reciente: Beazer tiene claro que la jardinería es responsabilidad del propietario después del cierre. Poco sabíamos, se plantaron dos tipos de césped en nuestro patio trasero en un intento de detener la erosión. Así que ahora, tenemos Bermudas que se cubrió con césped y alguna otra hierba de crecimiento rápido que se sembró (supongo) que cubre una gran parte del jardín. No tenemos ningún recurso sobre esto, pero esto no fue obvio al cierre. ¡Hay muchos otros ejemplos de errores absolutos o simplemente un trabajo descuidado que no debería ser el caso de una casa de más de $ 600,000! ... Más

La casa era hermosa, el vecindario es pacífico, pero Beazer Homes no facilitó exactamente cerrar el trato. Teníamos que estar al tanto de cada detalle y, a menudo, solicitar información repetidamente mientras resolvíamos el proceso final. Se lo recomendaría a cualquiera que esté dispuesto a ser persistente y hacer el trabajo que uno podría esperar del proceso de compra de una casa. Además, recomiendo encarecidamente una consideración cuidadosa y el mantenimiento de registros cuando ingrese a su función "Elección de hipoteca". Fue una fuente importante de dolores de cabeza.

Las persianas colgaban incorrectamente, hundidas en el medio. Llamado para obtener ayuda con la situación, sin respuesta o respuesta. Me dijeron que podía obtener asistencia de plomería, electricidad y pintura después del cierre, pero no hubo respuesta.

La especificidad dejaba mucho que desear. El vendedor nos dijo que teníamos $ 18,000 dólares para usar en el centro de diseño, pero cuando fuimos, nos dijeron que teníamos $ 5,000 porque el primer comprador hizo cambios. Tuvimos que pagar la diferencia de nuestro bolsillo e incluso nuestro agente inmobiliario independiente confirmó que ese era el caso. No me impresionó la experiencia general y, a veces, tuve dificultades para recibir información del agente de ventas. Pero es una linda casa. Los HOA son basura.

El proceso de compra fue muy agradable. Cerré a fines de marzo y tengo una larga lista de cosas que deben arreglarse y no recibo la respuesta o el respeto que obtuve antes del cierre. Solo quiero que alguien me comunique lo que se está haciendo para resolver todos mis problemas. Muy decepcionado

Nos encanta la casa, pero parece que la gente promete todo siempre y cuando le demos una excelente reseña para que obtengan una bonificación y luego no se cumpla nada.

Nuestra experiencia personal con Beazer en general fue buena. El único problema que tuvimos fue con respecto al piso, que nunca obtuvimos lo que queríamos. Personalmente, creo que por el precio total de la casa debería haber habido más beneficios, como actualizaciones gratuitas (pisos, placa para salpicaduras, electrodomésticos), por nombrar algunos. Dado que no hay piscina comunitaria ni parque infantil, estas mejoras habrían sido buenas. Si no fuera por Karri, el agente de ventas, el espacio de la casa y la ubicación, nos hubiéramos quedado con DR Horton al otro lado de la calle.