Reseñas de Beazer Homes

My home buying experience up until closing was wonderful. Once I closed the service/response to my requests have been very delayed or not responded to al all.

Beazer Home team members were fine; my home is lovely. One of the recommended mortgage lenders was horrible; extremely poor customer service that made this process very stressful & took away from the joy of buying my first home.

I’m a Realtor and have sold many Beazer Homes over the years both individually and as part of a team. Overall the experiences have been positive and I liked the build quality for the money, so when it came time to build our 3rd new construction home, it seemed like a solid choice. Overall the process was extremely disappointing and caused us a lot of unnecessary stress and financial hardships (closed on the 4th attempt). There were too many issues to explain in detail and many issues remain unresolved. I do give 2 stars only because their customer service team has done a decent job of following up on our concerns and I hope that eventually everything will get resolved. ... Más

Make sure new buyers go to the site everyday to make sure everything is going well with the construction and they are not cutting corners

The start of this journey was exciting. However, the communication with the sales representative was less than desirable. I was out of state and getting detailed updates just never really happened. I was told my home would be ready by April 10, 2022. I even asked back in December 2021 if that was a good date with the supply chain issues. I was assured April was good. Long story short, I was living with my wife and 2 college age kids as a transient till we finally moved in on 24 June 2022. The home was rushed to get me in it. The craftsmanship was horrible. Doorknobs on backwards and backing not secured. Doors won't shut and get stuck in the frame. The stucco has many gaps and the parts they attempted to fill were never painted the color of the exterior. The stairwell had a couple of chunks missing on the wood. There was a massive water stain in the downstairs bathroom that they just painted over instead of replacing the drywall. Lots of other things bit these are just the few I chose to highlight. Lastly, due to the continued delays, my loan company wasn't going to honor my locked in interest rate. This caused extreme stress. We were ready to pull out as we locked in a 3% and it went to nearly 6%. It took the board of directors to look at my case to ultimately agree on the original rate. This was my 4th home purchase over my career in the Air Force. It was by far the worst experience my wife and I endured. Now we have to pray that we locate all the flaws in the home and the representative assigned to us will follow through with getting things fixed. You shouldn't need this if you actually held builders accountable on the work they perform. ... Más

It was apparent that the contractors held no regard for the quality of their work for the price point of this home. From the crooked front porch pillars, to the spilled concrete areas on drive and front porch, to the already crumbling mortar, crooked brick and stone work, finding screws into main water lines and black mold less than 2 months after moving in, scratched windows, hard water stains a third up the cement siding, wrong luxury vinyl plank placed in home...the list continues. And then to have the home appraise for $30,000 less than selling price.

It was all good experience till the closing date. After closing there were many issues and big one was HVAC which is still not working after 1 and a half month of closing. I think Beazer should do a thorough check to test and review the home/appliances/others before closing with customer. Overall not a good experience.- Vik

The quality of craftsmanship and effort putting these homes is poor. Our house was $900,000 to build and the cement on our back patio AND in our garage started crumbling before we even moved in. Tile work was poorly done and had to be torn out and replaced. The grout is unevenly spaced and for a bathroom that is all gray they put in brown grout which doesn’t make sense. We have been through two construction managers already in the past nine months. I would not recommend Beazer to anybody.

We were very excited to purchase the home, unfortunately I feel Beazer quality is subpar compared to other builders. I wish I would of purchased from LANDSEA instead.

My new home experience was bad because a lack of communication and the finishing home was incomplete! I did not really get what I designed for! So bad experience!

Just moved into a new home built by Beazer. I'm extremely disappointed at the quality of materials used and the lack of good quality assurance inspections. I owned previous homes built by Pulte and Ryan, and their quality is much better. A home priced at over half a million dollars should have top of the line construction materials and hardware. After moving in, I found out my A/C compressor was never connected (hence never tested). Once connected by sub-contractor, it didn't cool at all. Sub-contractor came back and found out valves were never opened. I paid $1000 for a car charger outlet and I plugged in my car, the voltage was incorrect. It was 120vac vice 240vac. The discharged side of the sump pump was placed 2 feet away from the foundation of the home, creating and constant loop of water going into the sump and being discharge, creating puddle on the backyard, which by the way is all clay. There are numerous homes with drainage issues that are not being addressed by Beazer. The community as a whole has huge problems with standing water after it rains and nothing is being done about it. I'm very disappointed with Beazer. If I could do it again, I would have spent my money elsewhere. ... Más

We did a walk through a week prior and pointed out items to be corrected. 90% of items were still not corrected when we came back the following week for closing. House was dirty and had not been cleaned.

We were very happy with the customer service on the sale and development of the house. However, the follow through with “warranty” issues as promised by our builder has been poor. From a broken pipe two weeks after closing that stopped any water to house, and a lack of follow through on issues identified at final walkthrough. The national warranty office is professional and helpful, but lack of follow through on site has been extremely disappointing. The house design is beautiful.

Building is less than basic.

Overall, a bad experience. Would ask our sales contact questions on status of home build and they would either ignore our questions or push us off to another contact who would not respond in a timely manner. If there were updates on the home, it was about a week late, as we would drive by the home ourselves and see the updates first hand. It was frustrating as a home buyer to have inconsistent communication with no accountability. Our move in date was also moved multiple times due to supply chain and labor issues. This led to the builder not completing the finishes in a professional manner. In addition, there was no formal blue tape meeting which was shocking to us. Would highly recommend to Beazer Homes Nashville to include this in the future, as this would improve the home buying experience. Since we did not have a formal blue tape meeting, we found a tremendous amount of issues/concerns with the home that needed to be addressed - a vast amount of dirt and dust, broken items, missing features of the home as agreed upon in contracting, awful paint jobs, cracks in the appliances, etc. For moving into a brand new home, this was NOT the expectation and was extremely disappointing. We are a few months into our home and there is still an absorbent amount of issues - nonfunctioning HVAC, damaged sewer grinder, etc. and service requests take at least 3-4 weeks to be addressed. We will NOT work with Beazer again and I do sincerely home Beazer addresses these concerns for future home buyers. ... Más

While we love our new home, the entire experience was diminished by not being able to construct a fence. Before contracting, we asked about fencing our yard as this was one of our top priorities when choosing a lot and a builder. We were ensured this would not be a problem. Unfortunately, we were told by the city after closing on our house that we would lose over half of our yard if we were to fence it in. This ruined our entire experience as we invested a LOT of money for a home we now are unhappy with. While this has absolutely nothing to do with the quality of the home or the initial homebuying experience, it's important for other families to know before investing in their home. ... Más

Initially when I started the process everything was great. Kelly and Meaghan were really great and I received weekly updates from Dio. When DIO left so did customer disappeared. For five months I visited this house everyday Andy nothing was moving. I ended up with a punch list of 33 items of which Steve worked diligently to fix. Now that I have closed it seems like I will never get my refrigerator that’s has been back ordered since February 2021. I don’t have confidence that Beazer will deliver on the remaining items that are paid for to include the broken cabinet that was damage after it was installed. I love my home but I’m not confident that Beazer will finalize the deal since they have already been paid in full for an incomplete work! ... Más

Delayed 2 months in closing.

When we signed the contract to purchase, we signed for a garage. At closing the garage had been switched and a less attractive alternative designated. There was no recompense for the less desirable alternative. Also there has been very poor follow up on repairing/replacing items designated at the final walk through. We have been in the house for going on 2 months and there are several items that have not been corrected. For example, on a cabinet door to be replaced, the contractors have made an appointment 3 times and never showed and, in fact, didn't even call. Also, there are several pieces of blue tape that have not been addressed. Further, the hole in the concrete on the patio has not been patched. ... Más

Low quality in construction, lack of professionalism with construction manager and inspector of craftmanship. We had significant problems with drywall on ceiling & walls. Hot water heater does not get as hot as expected. The washer & dryer models in our closing docs did not match the actual washer & dryer...so the pedestals we ordered did not work.

Nice home but Beazer fell short in execution of the process. Communication was poor, closing delayed multiple times, and home not fully complete when closed. Warranty follow-up is poor also.

There were lot of outstanding issues with when Beazer hand over the home and they missed lot of upgrade options that we opted for. You need to pay much attention throughout their construction process .

Ask us again when some of the big problems have been resolved.

Overall this has been a disappointing experience. Our home has had so many issues. We have had construction crews in almost daily and things torn up everywhere. In almost every case we have needed a repair, Beazer has sent their “expert” (actually a rookie handyman at best, who even admits they are) who then makes the issue worse. Then they have to send another crew to repeat or repair even more the next time. We have had our sink get destroyed then need replacing. To replace it they had to take counter off, when they slammed it back down it caused separation all around they have to fix now. We had our crooked dormer adjusted we begged for months. They opened it 2 days before a heavy rain in forecast. Its been 2 weeks with it open and who knows how it did after rain and still nothing fixed. The master shower didnt work for a month and a half. ADA bars were attempted to be installed without backing or studs. Door frames are crooked and spent 4 hours with someone coming to “fix” casing only to have them leave with it more broken, the door not closing, and another repair coming soon. Our ceilings were painted in 2 shades of white. The list is so much longer… i gave them a 2 because people are nice, and when you look past the long list of fix its, or the house being torn apart often its not terrible. But for the amount of money paid it is absolutely unacceptable. The excuse of Covid help being hard is not fully true. Many of the guys that come in are just cheap help, not trade specialists. Were just hoping sooner then later we can be done. I have purchased a few new homes and realize normal things that get addressed after year one. This is so far over the top of that its like a dark nightmare ground hogs day. ... Más

There were several items, punch out items, that were not completed inside my home before I was forced to the signing table. Beazer home representatives threatened me with a $200 a day fine if I was not at the closing table on the date they specified. I was reluctant to do so but my Beazer contractor assured me that the items would be taken care of after closing. I have paint drips on my front door, the front door handle does not open and close easily and it does not lock properly, one of the French doors into my office does not close, there are areas in my sheet rock where they did not complete the painting, there is an area under my microwave where they did not paint the trim and a hinge is missing on my bedroom door. All of this adds up to inferior workmanship and high pressure by their home office. For anyone purchasing a Beazer home I advise that you stay on top of all work that is being performed and do not accept any excuses or promises for future work to be finished. ... Más