Reseñas de Beazer Homes

Quality poor,to many issues to list major issues

Justin was amazing he helped me navigate the entire process and was supportive and helpful and kind. he went above and beyond to help me overcome challenges.

Feels like home sold AS IS. Filed for warranty claims as soon as home is closed. However, Not all defects / warranty are addressed. Some claims not even addressed for near 3 months. I have received emails stating the claims are completed and file closed but without even looked at. Have contacted Beazer home warranty team, but is ignored. Very disappointed for this builder. Also, the building quality is just average, especially the design. The power socket are in the same circuit which means unable to use them at the same time cause the breaker in the main panel will trigger leaving whole area blacked out. Noise blocking is not as good as expected. I feel like live next to the street where every thing is heard loudly inside. Very annoying / irritating especially during the sleeping hours. ... Más

This was our first experience building a home, and unfortunately, it was extremely stressful and at times very disappointing. From the beginning, there was a clear lack of consistency, accountability, and oversight throughout the process. During construction, we were assigned multiple construction managers and supervisors, some of whom we never even met. Brent was excellent, but he was moved off our project. Benito was ineffective and unprofessional, and Cameron repeatedly failed to follow through on what he said he would do—something we have documented. The only individual who truly supported us and helped correct issues was Mike. Without him, the outcome would have been far worse or we would have walked! If we had not visited the home weekly, it would have been built incorrectly. We—not Beazer—caught serious construction issues, including different plans stapled inside the home, an incorrect garage height that we paid extra for, and kitchen elements that did not match what was contracted and even the AC unit was being installed on the wrong side of the house. When these issues were brought to sales, the response was simply to “leave it to warranty,” despite the fact that these were construction errors, not warranty matters. There was no true supervision of any of the trades and no real punch-list process. Many of the issues WE identified throughout the build were later labeled as “exceptions.” At one point, someone in construction told another buyer that our home “built itself,” which is mindboggling. This is completely inaccurate, the house was build and fixed due to my husband and I being on top of things. We conducted 1-2 weekly site visits and held the process together ourselves. The trades companies was also concerning. We frequently observed entire families—including aunts and grandmothers—performing work such as painting, caulking but the quality was poor. This further highlighted the lack of oversight and quality control. Our experience with sales also deteriorated after the contract was signed. Lauren was professional prior to signing, but her demeanor changed afterward when we kept asking questions and pointing out errors. I was verbally labeled and profiled, something I have never experienced before, and it was entirely unacceptable. When we received the keys to our home, it was filthy and had not been cleaned. The only “cleaning” that occurred took place approximately three weeks before closing, during my scheduled third-party inspection. While my inspector and I were present, a family was inside the home using a leaf blower and doing a squeegee mop. They should not have been there at all, as this was my paid inspection time. There was a sign saying there as an inspection happening. We even had to tell them to stop using water to conduct our inspection several times. The day we closed and recieved the keys, I was forced to clean the home myself at 4:00 p.m.. We had deliveries scheduled the next day. Since then, I have seen a neighboring Beazer homes close, and they are spotless and professionally cleaned, basically a true Welcome Home! We and our home were not given the same treatment. We haven't received no explanation, no remediation, and no acknowledgment of the disparity and we closed 11/2025. We invested over $600,000 in this home and, at closing, received a promotional cutting board, and keys to a dirty house. At minimum, I should have received a professionally cleaned home or a paid voucher for them to come and clean. This experience raises serious concerns about quality, consistency, and customer treatment. We love our home, but did not like what we went through. Beazer needs to do better. ... Más

We are happy with the after-sales process, which involves the construction manager, and he was a champ. This rating reflects only our sales experience; nothing else.

It was very great experience and lot of support and help from Sanjeev. I really appreciate his help and I say 10/10 for him.

Absolutely horrible to start with. had a small accident on the first day in house we’re looking for ice in the refrigerator. This was the new appliance provided by Beazer could not figure out it was useless and we found what they provided is a 20 2012 model in 2025 furthermore, the cooktop died in three days and they asked to call the customer care they picked up the call in three hours and they will come on December 2. This is the most terrible kind of appliance provided by the home builder.

I have been seeing multiple issues at my home. I don’t think you have did proper inspection. You were so hurry for selling but don’t complete proper inspection. I don’t want to recommend beazer anymore

I have bought several homes before including two new homes. But buying home from Beazer is the worst experience I have had. They rushed to build the homes with many problems including cracked sink and cracked tub and numerous other issues. The repair was slow and and I have to check with them multiple times to get it resolved. One repair issue was communicated almost two months ago and still didn't get resolved. I regret deeply buying home from Beazer Homes.! This is one of the biggest mistakes in my life.

Only had issues after issues since i bought this house. first it was A/C pan leaking, then garage door issue , then insulation / cooling issues, now i'm dealing with drainage issue, there is no drainage on one side of the house, so all the water pooling on the side of the house and around the fence, smells very bad and lots of mosquitos , Right side had a drainage but fully clogged , not water comming out of the drain!! put in request with builder and builder agreed to put a drainage but they still haven’t send anyone to fix this issue, kept having to message and call builder to get an update from “warranty” person, feels like they are in no hurry to fix this issue, i got kids at home dealing with this smell and mosquitos , i should have done my research before purchasing a beazer home, there is zero quality control , I would not recommend a Beazer home!!! ... Más

My experience with Beazer Homes has been very challenging. My build was scheduled for six months but ultimately took 9.5 months. In the week prior to closing, Beazer attempted to complete two to three weeks’ worth of finish work in just a few days. On the day of closing, major components such as the gas meter and water softener were installed only hours before signing, leaving limited opportunity for complete system testing. Since moving in, I have identified more than 200 warranty items, several of which have prevented me from fully settling into my home even two months after closing. I have also experienced multiple failures of the air conditioning system, which is a significant concern in Arizona’s climate. During the build process, there was noticeable turnover in the staff assigned to my home (two different construction managers and changes in sales team assignments), making it difficult to maintain continuity and effective communication Although Beazer has made efforts to address warranty items, progress has been slow, with subcontractors often missing scheduled appointments. This has caused ongoing disruption and considerable lost time for me. I sincerely hope Beazer improves its quality control, oversight, and staffing consistency so future buyers do not face similar challenges. ... Más

From day one, this experience has been marked by deflection, evasion, and a clear imbalance of power. I wasn’t allowed to inspect the home before committing — issues like a cracked garage slab and mismatched fixtures were only visible through windows. David blocked walkthroughs, and when I canceled, Keith refused to commit to any timeline. Despite that, Beazer deposited my earnest money before the end of my 5-day review window — and then forced me to wait weeks for a refund based on non-existent contract clauses. After reluctantly restarting the process, things only got worse post-closing. HVAC miswiring was discovered — my outdoor unit was connected to a neighbor’s breaker, something Beazer denied until we proved it ourselves. HVAC still doesn’t cool properly, and it's now confirmed that Beazer installed 2-ton units in ~30 of the largest Phase 2 condos, while Phase 1 homes got proper 5-ton systems. When we raised this, they fell silent. I’ve received no engineering review, no duct correction, and no explanation. To make matters worse, Beazer still controls HVAC access months after closing, likely running down the 10-month warranty clock while homeowners remain in limbo. Their field rep, Manuel, dismissed serious appliance failures (e.g., microwave burning rice, oven failing to toast) by suggesting I “buy a rice cooker” or “get a toaster” — all while KOAM confirmed the issues but offered no fix. Emails to Beazer's production team, customer care, and even the NHCC go unanswered. When they respond, it’s with vague statements or handoffs that lead nowhere. The HOA turnover has also been stalled, despite the legal occupancy threshold being met over six months ago. This isn’t about small cosmetic issues. It’s about how a national builder weaponizes process to dodge accountability — from contract to construction to warranty. If you’re considering Beazer, read their glossy promises, then ask what happens when something breaks. Because when it does, you’re on your own. ... Más

I feel like the house will fall apart in one year The customer service is awful. I have moved in this house for 2 months I don’t have the mailbox key l know I have a lot of bills in there I contacted several people to resolve this problem from hoa to office and even builder no response this is only the small issue I hate to talk about the main issues that is embarrassing for the new house it is so unconvinient To after all moving hassles they have to tear the walls to try to fix the problem I don’t know what kind of design this house has the light switch for the bathroom is inside away from door even the person who lives there has to look for the switch if he doesn’t fall and hurt himself The humidity in the house is so much that l have to empty the dehumidifier at least 3 times a day I think the house needs to be tear down and build again. ... Más

Sales process was great but have not received mail in a month and a half only to learn Beazer didn’t file 911 paperwork. Slow to get repairs done.

We went through many building issues problems Not an enjoyable experience Was also nit happy that our contribution fees were increased without our knowledge we signed on before the changes increase took affect all I was told was too bad no homeowner in the whole community was aware of these changes no one will reply no one will answer you especially the vice president of sales everything about this hoa is shady Lots of discrepancies we feel very disappointed and discriminated with our landscaping All I get is one answer in person then when they leave here comes the real person through email with not helping us Now I have to pay extra to have it fixed Beazer does what they want for whom they want Not all options are given at time of purchase So my recommendation is a big No ... Más

Bad experience over all. Would not recommend to anyone. Bad experience with the electrical, I had to fix the issue after 3 weeks of being given the run around. Painter and Sheetrock guys took over a week to address findings when we were told it would get done that same day. If you go in the attic, there duct work hanging down, no supports, there is foam all in the attic including in the overflow pan of the ac unit, this can cause the emergency drain to clog.

Never again will I get a BEAZER home. Too much imperfection. Huge shout out to construction manager who did a terrible job and for those workers who have no passion at what they do or they are just not good at what they do. I will never forgive BEAZER for not fixing the ceiling and wall. Too bad I did not notice it before closing. It’s a huge quality issue for me but for BEAZER it’s a cosmetic issue.

Experienced fraud from Beazer management since the day I gave them the security deposit. They kept on increasing the price, first within 30 minutes of giving them the security deposit. Started sending text messages daily after 8:30 pm in the nights to sign the contract or risk losing security deposit, is it even legal to send texts at such odd times? Buyer agent was unilaterally removed from the final contract when the file got transferred from other Beazer community. They didn’t even allow to back off from the contract even after literally begging them within 2 days of submitting the earnest money. Total fraud and illegal activities, shame on the Beazer management for looting inexperienced first time buyers. ... Más

First off, Jennifer was very good at her job. The buying experience was pleasant. The quality of work is very underwhelming. There were several framing issues in the pre drywall inspection that as a homebuyer I should not have been the one to point them out. The fix for those issues was as good as it needed to be to pass inspection. The painters did a horrific job. There was paint on every outlet cover, there is paint drips on trim and all over the floor, and the overall quality of work is something I might expect from a cheap apartment. The heat and air is where it really gets interesting. If you look at the Waverly home owners group on Facebook you will see how many people are having issues with their heat. I can’t wait to see how bad the AC is in the summer. But the worst thing is,my family is lucky to be alive after having a gas leak from the unit in our utility room. So the good thing is, Mike and the warranty team have been on the ball fixing the heat issues and they will reimburse you for about any expenses you may accrue. The only good thing about the terrible paint and drywall work is that if I don’t look at it I won’t see it. ... Más

This was frankly the worst home buying experience I could have imagined. Poor communication and illegal business practices including collusion with the lender to force me into a less than favorable loan. However, contractors Mark and Wayne were very nice to work with.

Overall bad buying experience from start to finish.

does not honor warranty work seems bunch of us have tickets submitted no work being done at all .Dont know how they passed code enforcment on building as they break most of the rules .Rush job to build house concrete suppose to set for 30 days to get to 75% cure there building on them in 4 days concrete cracks all around neighbor hood . Get the run around by warrenty people .

I had a sales manager named Kevin who threatened me every step of the sales process. It was a very painful experience. I will never ever buy a home from Beazer again. On the contrary the service team has been excellent

We have been in our home for only just over two months and I would never recommend Beazer, not even my worst enemy if I had one. Communication from the office, simply on small things important to existing in the community, is the worst. They’re incredibly friendly, but can’t answer any questions and the info they do have, they fail to share. The construction manager is just a salesman. It’s incredibly difficult to get things done and I spend weeks on weeks changing him down for things he said he’d do. He’s made promises and provided information that’s outright false. There’s been so many issues from Beazer directly, we greatly regret purchasing a home from Beazer. There’s so many issues we’ve had with the home itself it’s unreal. Beazer can’t even handle making sure taxes are paid. The quality and workmanship compared to what they “valued” it at does not match. ... Más

Beezer- When it comes to details, they cover in it caulk. Most children can finger paint better than the labor used on our build. Most of the doors are hung wrong and you can see in the rooms with the doors closed. Landscaping and sprinkler system had to be replaced and or corrected by professionals. Paint and texture spray coats most of the trim, doors, and floors. Tile work has the same problems. There were two broken tiles. If the cut was wrong just caulk it. So many mistakes on the exterior paint. The spray foam installers left the fire place covered with cheese cloth to prevent spay from getting on the pipe. When we started the fire place it almost caught on fire as they didn’t remove it. General contractor just shows up and lurks around the property unannounced. Still does it after complaining to his supervisor. With all their purchasing power, they still use MDF floor trim that follows the waves of the uneven studs. Closet shelves don’t make any sense so hire a designer. It’s hard to say what the actual value is on this build after covid, but it seems like it valued 200k too high based on the clear evidence of untrained and unseasoned labor. They did a great job on the energy efficiency. Beezer has no concept of the details. Their fixes are worse than the original mistakes. Don’t bother with the closing checklist, hire professionals. ... Más