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Beazer Homes

Reseñas de Beazer Homes

Lo que se tiene que decir de Beazer Homes

Beazer Homes tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 4.6 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 7259 reseñas de Beazer Homes para saber por qué son el equipo adecuado para construir su nueva casa.

Beazer Homes

has 4.6 de 5 estrellas en Todas las ciudades

7259 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 5573

4 ★ 691

3 ★ 435

2 ★ 239

1 ★ 321

Calificaciones de Clientes

They did not follow the elevation plan.

  • Teresa C.
  • Comprador de Vivienda Verificado
  • mayo 31, 2021
  • Murfreesboro, TN

My house looks Terrible! A window on the second floor is out of center. A column on the front porch was not placed where it is supposed to be, under the porch gable. The grading on my lot sinks and rainwater does not drain off. I have pools of water 3-4 inches deep every time it rains. I am waiting for them to come and regrade the area before I can install a fence. I have photos to prove these issues. I will be happy to forward them to you. I have no issues with the real estate agent on the property. My issues are with the Builder, Beazer Homes.

Beazer Homes respondió:
Teresa, thank you for taking my call to discuss the items you have mentioned. We apologize for not meeting your expectations and are glad to know that our Nashville area Customer Care Team is currently coordinating our trade partners to address these items. We look forward to having these matters resolved for you as quickly as possible. Please do not hesitate to reach out to us with any questions or concerns. Thank you. - Daniela ...

Calificación Global 1

We still don’t have internet service

  • James P.
  • Comprador de Vivienda Verificado
  • mayo 19, 2021
  • Frankford, DE

The house itself is pretty well built. But Beazer did not tell us prior to closing that MediaCom, the only cable supplier in the Estuary, had not installed any of the necessary infrastructure. Beazer claims they didn’t know-that’s hard to believe. And if true, local management is incompetent and should be fired. In any case they have disavowed any responsibility. Basically, they’ve said “it’s not our problem—deal with MediaCom. They fail to understand that we buyers deal with THEM. We depend on the builder to do their due diligence in all areas. After almost 2 months we’re still dealing with ...

Beazer Homes respondió:
James, that you for taking the time to discuss your concerns with us regarding the availability of your preferred network provider. We understand the frustration with installation delays and are glad to have discussed the options available to you with alternative network providers, until your preferred network is available. It is our understanding that MediaCom is working to complete their installation and provide service in the area soon. - Daniela ...

Calificación Global 1

Bad quality and cutting corner.

  • Hien P.
  • Comprador de Vivienda Verificado
  • mayo 18, 2021
  • Haslet, TX

My home was subpar quality. They rushed at the end to finish deadline, so they could earn quarterly bonus. They did cut corner and my home was subpar quality: scratches all over the home, cracked floors, grouts were missing, doors still have holes and not paint correctly, and list go on etc.

Beazer Homes respondió:
Hein, thank you for bringing this to our attention. We understand that our Dallas team has also been made aware of your concerns and is working with you to address the items noted. If you have any questions or need to submit any new items in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Calificación Global 1

No service after the sale

  • David T.
  • Comprador de Vivienda Verificado
  • mayo 04, 2021
  • Orlando, FL

Purchased a new home with Beazer and asked for a few warranty issues to be taken care of, this has been going on for over a month with no response. House has settlement cracks and was told it was stucco, the inside of my garage is not stucco with those same cracks.

Beazer Homes respondió:
Thank you for bringing this to our attention, David. We would like to apologize for the delays you have experienced and appreciate you providing our team the opportunity to assist with your warranty items. Our Moss Park Preserve Customer Care Team will continue to work with our trade partners to address your reported warranty concerns. - Daniela ...

Calificación Global 1

Absolutely Terrible Home Buying Experience

  • Otis C.
  • Comprador de Vivienda Verificado
  • abril 27, 2021
  • Orlando, FL

I would leave zero stars if it allowed me to. Its been an overall bad experience. Beazer started with a lack of communication. We never knew what was going on during the building process and it’s now clear why we did not. The company was hiding its poor workmanship. Beazer completely rushed through building and their work shows. Now that the house has been completed, we have yet been able to move in comfortably because of the problems that still remain. To name a few of the over 100 documented issues noted by us and our third party building inspector, let’s start with these. Immediately after ...

Beazer Homes respondió:
Otis, Beazer Homes prides itself on providing a quality home while delivering outstanding care to its homeowners. We are sorry to hear that we have not met your expectations with your new home and building experience. Our team will continue to address your warranted concerns and coordinate with our trade partners around the remodeling work being completed by outside contractors. Please know that we are here to assist and can be reached at nhcc@beazer.com or 888.623.2937 for any future warranty claims. - Daniela ...

Calificación Global 1

Beazer Homes - Delayed process, poor communication, been in home for over a

  • Laura R.
  • Comprador de Vivienda Verificado
  • abril 20, 2021
  • Mount Pleasant, SC

Delayed process, poor communication, been in home for over a month and there are still repairs that they have not Come back to fix (after telling us they would during final walk through). Can’t trust anything anyone says. So much work falls on you as the home buyer, to hold these people accountable. Doesn’t help having company turnover throughout the process...should’ve known to back out when employees of Beazer were leaving.

Beazer Homes respondió:
We can imagine that the delays you've experienced must be upsetting and we want to assure you this is not the experience we strive to provide our homeowners. We've shared your frustrations with our Charleston Team, and would like to discuss your concerns further with you. Please give us a call back at (888) 623-2937 or via email at nhcc@beazer.com. We look forward to connecting with you to ensure your experience is a much smoother one. Thank you. - Sam ...

Calificación Global 1

Pleasant people we dealt with.

  • The d.
  • Comprador de Vivienda Verificado
  • abril 13, 2021
  • Millville, DE

Don’t settle until everything is fixed that is obvious to you. Don’t settle on a house that has construction on both sides of yours. Windows do not lock.

Beazer Homes respondió:
It was great speaking with you today, D. We again apologize for the inconveniences imposed with ongoing home construction in your community, especially the neighboring homes. Our Customer Care team has been provided an update on the items which require some attention and will be reaching out to you soon. Thank you again for your time and for allowing us to assist. - Daniela ...

Calificación Global 1

Beazer Homes - Worst experience ever don’t recommend Beazer

  • George H.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Mt Juliet, TN

Worst experience ever don’t recommend Beazer

Beazer Homes respondió:
George, it is disappointing to hear that you have not had a great experience with us and we would like to help. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937 to further discuss your experience and any pending concerns you may have. - Daniela ...

Calificación Global 1

Worst experience ever with Beazer

  • Heather B.
  • Comprador de Vivienda Verificado
  • marzo 25, 2021
  • Riverview, FL

Run as fast as you can. This is not our first build in Florida, all others were great experiences. Beazer has been horrible. We closed in Jan 2021 and house still has so many issues. Beazer no longer returns our calls. We wish we never built with Beazer.

Beazer Homes respondió:
Heather, we are very sorry to hear about your experience with us. We understand that our Tampa area Customer Care and Construction teams have met at your home and are working with our trade partners to address your home's pending items. We would like to further discuss your concerns but missed you today. When you have a moment, please reach out to us through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. Thank you. - Daniela ...

Calificación Global 1

Beazer Homes - - The Sales representative was great and I appreciate all what

  • Sany Y.
  • Comprador de Vivienda Verificado
  • marzo 23, 2021
  • Mt Juliet, TN

- The Sales representative was great and I appreciate all what he did. - The issue that I have is with the builder, where he has to surface my front and back porch due to some wholes and damages, he promised to do it the next week of closing when the weather is worm, but unfortunately I am almost two months now and every time he says next week and this next week never comes.

Beazer Homes respondió:
It was a pleasure speaking with you today, Sany. We would again like to apologize for the delays encountered with the front and back porch surface repairs. Our Customer Care team is working to ensure this is completed as quickly as weather permits. Please know that we are here to help and can be reached at nhcc@beazer.com or 888.623.2937 if you have any further questions or concerns about your home. Thank you. - Daniela ...

Calificación Global 1

Builder built the same color house next to ours!!!

  • Olesya D.
  • Comprador de Vivienda Verificado
  • marzo 13, 2021
  • Little River, SC

Purchased house in Sunset Landing in Little River, SC. Builder did not want to fix anything after closing. We very upset that builder built the same color house next to ours. Salas person promised us that they would not do that..

Beazer Homes respondió:
Everyone at Beazer strives to deliver an enjoyable new home experience to all of our homeowners. If we fell short of your expectations, we extend our sincere apologies. After discussing your feedback with the Myrtle Beach team, they let us know they have been in touch regarding recent concerns and they are being addressed. However, we want you to know we are always here to help. You can reach our New Home Contact Center at any time, and they are always ready to help. Contact us via email at nhcc@beazer.com or call (866) 981-5867. - Megan ...

Calificación Global 1

I was never informed about my home progress.

  • Chad E.
  • Comprador de Vivienda Verificado
  • marzo 02, 2021
  • Surprise, AZ

Horrible company. I would never recommend.

Beazer Homes respondió:
Chad, it's disappointing to know that you feel this way. We understand that building a new home can be stressful and that the care and communication we provide are crucial in making it an enjoyable journey. We would like to apologize that we missed the mark on this for you, falling short of your expectations. Please know that we are here to help. If you have you have any questions or concerns that we can assist with, we can be reached at nhcc@beazer.com or (888) 623.2937. - Daniela ...

Calificación Global 1

Beazer Homes - They use very bad material they give you very small car garage

  • Gursamsher S.
  • Comprador de Vivienda Verificado
  • marzo 02, 2021
  • Greenwood, IN

They use very bad material they give you very small car garage and a lot off scratch on your walls and floor no water sink in garage

Beazer Homes respondió:
Gursamsher, our goal is to have any identified items completed before welcoming a homeowner to their new home. Unfortunately, from time to time items need to be addressed after closing. We apologize that this was your experience and appreciate that you have allowed our team at Heritage Trace the opportunity to take care of your concerns. Our Heritage Trace Choice Plans and options do not include utility sinks in the garage or expanded garage sizes at this time. However, we always appreciate feedback from our homeowners that will help us evaluate potential future options. Please know that if you have any questions or concerns about your home in the future we can be reached at (888) 623-2937 or nhcc@beazer.com - Daniela ...

Calificación Global 1

Frustrating and stressful experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 28, 2021
  • Rosenberg, TX

Our overall experience buying house was so stressful and frustrating. We feel that they have sacrifice the quality of their homes over quantity. They are building lots of houses and they are rushing on finishing them. The agent and construction manager never cared about our concerns. The construction manager doesn't even know what's happening in our house during the building phase. We have to inform and update him that we found errors and issues.

Beazer Homes respondió:
This is never how we want any of our homeowners to feel. We'd like the opportunity to speak with you regarding your experience and assist you with your concerns. Please, give us a call at (866) 981-5867, we look forward to your call. Thank you - Sam BeazerHomes

Calificación Global 1

Absoultely Horrible Customer Experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 23, 2021
  • Hanover, MD

Decent product, but you can easily find similar craftmanship with better customer service elsewhere. I signed for building plans that were not completed correctly and then I was given a hassle for an issue that was clearly defined graphically and contractually. Project management/Builder is often unresponsive. I was treated/spoken to in a rude manner after holding Beazer accountable for poor professionalism. I unfortunately had no choice to settle on my home, but I do not recommend Beazer Homes.

Beazer Homes respondió:
We pride ourselves on providing outstanding customer service and would like to apologize for the experience you have described. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. We would like to hear more about your experience to help address the concerns. We look forward to further discussing this matter with you. - Daniela ...

Calificación Global 1

Quality of the Home for the Price is HORRIBLE - and what's the point of these surveys, if things wont be addressed..

  • Aditya P.
  • Comprador de Vivienda Verificado
  • enero 12, 2021
  • Cumming, GA

Had a bad experience, due to many things like the Window went missing, to begin with, had to start a discussion to get it installed. The Lighting package was messed up, and we are still waiting for an answer on a light even after almost 2 months of Closing, The Painting quality, The Doors, and hardware installation, Tiles and Grout finishing do not match the Home Prices at all, and are horribly Sub-Standard quality. Care hasn't been taken to roll/level or smoothen the yard before laying sod, when you walk you see bumps all over the place, which is going to become a headache when trying to ...

Beazer Homes respondió:
Aditya, we appreciate you providing us the opportunity to address the concerns you have mentioned. In discussion with our Atlanta Customer Care team we were advised that Chris is working with you to ensure your items are taken care of. Our team will continue to follow up with you as the needed work continues. If you have any questions or concerns in the future, please know that we are here and can be reached at our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela ...

Calificación Global 1

Great for sales, horrible for service

  • Mike K.
  • Comprador de Vivienda Verificado
  • enero 01, 2021
  • Surprise, AZ

We had great customer service from our sales rep right up until the day we closed...then customer service disappeared all together. Getting Beazer to repair anything, even issues identified prior to close, is next to impossible. They do not care about customers after closing or any issues they face with the shoddy workmanship. They do not stand behind their quality guarantee and I’m extremely disappointed with their service. I will never purchase a Beazer home again and I do not recommend anyone else do so either. Snake oil is the politest euphemism that comes to mind. Caveat Emptor indeed!

Beazer Homes respondió:
Building a quality home made to last is very important to all of us at Beazer Homes. It is disheartening to hear that you have any concerns with your new home and I would like to help address these items with you, Mike. I will be in touch before the end of the week to further review your feedback. Should you have any questions or concerns before our discussion, the New Home Contact Center is always here for you as well. They can be reached at (888) 623-2937 or via email at NHCC@beazer.com. I look forward to working with you - Megan ...

Calificación Global 1

The lack of communication

  • James P.
  • Comprador de Vivienda Verificado
  • diciembre 23, 2020
  • San Tan Valley, AZ

The lack of communication was terrible plus a bunch of other thing. If I wrote all my complaints we would be here all day. This is our 4th new build and the worst yet. I am the easiest person to please. If I had to do it all over again I would not have gone with Beazer. The only reason I did not pull out was because my loved the house and layout. Beazer preferred lenders are just as bad. I would find my own.

Beazer Homes respondió:
Everyone at Beazer Homes strives to provide and exceptional experience for our homeowners, and I am sorry to hear that we did not match your expectations, James. I have reviewed your feedback with our Phoenix team and was happy to hear they have been in touch to further discuss your feedback. Should you have any future questions or concerns you can reach our New Home Contact Center at (888) 623-2937 or via email at NHCC@beazer.com. - Megan ...

Calificación Global 1

Beazer Homes - Don’t trust what any sales person tells you !

  • Maria R.
  • Comprador de Vivienda Verificado
  • diciembre 08, 2020
  • La Porte, TX

Don’t trust what any sales person tells you !!!!!! Always I mean always make sure you have everything that is being told to you is in writing. It can be the smallest thing. Because at the end since they are not the ones investing the money time and effort into your home they don’t care .. That goes from the sales person , manager and VP!!! Make sure to ask questions about what all is standard and what all is an upgrade because somehow they feel you should know all this as if you work there and it’s your full time job .

Beazer Homes respondió:
We are disheartened to hear about your experience, Maria. We've connected with our Houston team and have been made aware that all of the options that were selected in your contract, we're included in your home. However, if there was something that we missed, please reach out to us at nhcc@beazer.com or by phone at (888) 623-2937, as we'd love to assist you. Thank you. - Sam ...

Calificación Global 1

The quality of the home is terrible

  • Kevin H.
  • Comprador de Vivienda Verificado
  • diciembre 01, 2020
  • College Park, GA

Unless these things are acknowledged and fixed I will never recommend or buy another Beazer home

Beazer Homes respondió:
It is deeply troubling to us that there may be concerns with your new home, Kevin. We would like a chance to work with you to address these items. If you have a moment, please contact our customer advocate department at (888) 623-2937 or send us an email to nhcc@beazer.com, so we may collaborate on a plan together, thank you. - Megan ...

Calificación Global 1

Sale person Caroline show house to before I both told mine will be same thing when they start build mine half stuff what told to me I did not get on my home so was lot lies the builder Garnett was rude also lies a lot there was lot stuff left on house

  • Darshanand S.
  • Comprador de Vivienda Verificado
  • noviembre 27, 2020
  • Frisco, TX

Carolina take me and show me home just like the one I want to build and told me everything that I see there mine will have everything the same that home have when my home started to build when ask builder Garnett about the stuff that the sale person told me about he say he doesn’t know go and ask sale person when go back to Carolina and ask or she say I have to pay additional for some stuff there was no back fence when there start to build and they charge me additional to put smooth side fence facing in my yard they promise they will put patio concrete when ask the builder they I say have to ...

Beazer Homes respondió:
Darshanand, we would like to apologize for your experience with us and any miscommunication on our part. We understand that our Dallas Team has been working with you to resolve these matters and appreciate the opportunity to address your concerns. Should you have any further questions or warranty needs please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. - Daniela ...

Calificación Global 1

Poor quality control

  • Clayton M.
  • Comprador de Vivienda Verificado
  • noviembre 17, 2020
  • San Tan Valley, AZ

The only quality control with Beazer is the home buyers themselves. Beazer throws together a house using unskilled day laborers and hope that the home buyers don't notice all of the problems. We had so many problems in every phase of the building process and are home wasn't even done on our closing date. We currently have several problems with our house and are still waiting for warranty work to be done. We would not buy another Beazer home again.

Beazer Homes respondió:
We're saddened to hear that we did not meet our expectations, Clayton. We've met with our Phoenix team, and are happy to hear that Customer Care Representative Alex, has been in contact with you to address any areas of concern you may have. Please know that we are here for you, for any questions or concerns please reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ...

Calificación Global 1

Poor attention to detail. Nothing done with integrity or quality.

  • Matthew B.
  • Comprador de Vivienda Verificado
  • noviembre 17, 2020
  • San Tan Valley, AZ

Don't use them. Find someone else!

Beazer Homes respondió:
Thank you for bringing this to our attention. This is never the experience we want our homeowners to have, Matthew. We'd like the opportunity to discuss your concerns with you, and collaborate on a resolution. If you could, please reach out to us at (888) 623-2937 or via email at nhcc@beazer.com.- Sam ...

Calificación Global 1

Beazer Homes - Beazer isn't worried about building a quality home.

  • Anónimo
  • Comprador de Vivienda Verificado
  • noviembre 12, 2020
  • Falls Church, VA

Beazer isn't worried about building a quality home. They immediately after closing turn you over to the warranty department and any problems are ignored.

Beazer Homes respondió:
Building a quality, energy efficient home is our number one priority at Beazer Homes, and we truly apologize if this has not been your experience. Any concerns that may arise as you settle into your new home are of the utmost importance to us and the experts in our warranty department are always here to help. We would love to assist with coordinating service or in answering any questions you may have. Please call our New Home Contact Center at 888.623.2937 or send an email to nhcc@beazer.com, so we may work together to turn your experience into a positive one. - Megan ...

Calificación Global 1

The SALES Team is great. Especially BO !!

  • Ramesh V.
  • Comprador de Vivienda Verificado
  • noviembre 10, 2020
  • Holly Springs, NC

Closing process is horrible. Especially the closing agent. They never call you. Just send emails and after you go to your closing on the set date and time, they tell you it's delayed. Even some of the jobs were not complete prior to closing till date. I was supposed to buy another rental property but decided not to go with Beazer homes anymore. I think they lack coordination and proper execution. Horrible experience.

Beazer Homes respondió:
Ramesh, your feedback is appreciated and will be shared with our leadership team. We would like the opportunity to address your concerns and work towards providing you with a better overall experience with Beazer Homes. A member of our team will be reaching out to further discuss your experience and any outstanding items. Thank you. - Daniela ...

Calificación Global 1

Puede leer todas las 7259 reseñas de Beazer Homes para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 7259 reseñas de Beazer Homes para determinar porque son el mejor equipo para construir su casa.