Reseñas de Bloomfield Homes

I bought the house because I knew I liked it from looking at photos online and reviewing the price. When I arrived at the community, the people working the sales office tossed us keys to a few houses and told me to take a look. A couple of those houses were 75-100k outside of my stated price range so they either weren't listening to me or they didn't care. I also had trouble getting basic answers to questions from them during the closing process. They were nice enough people, but I don't understand what they actually do there or why they are being paid.

I love my home now, but I did not enjoy the home buying process with the Bloomfield sales representative who I found difficult to work with as he often did not like to answer questions and was rude when he did not know the answer. I also received inaccurate information on many occasions. Also, the original project manager assigned to me was terrible and never provided me with updates. I had to ask for updates along the way and missed a lot of the home building progress because if this. I eventually was paired with an excellent project manager but this was only about a month before the home was completed. ... Más

I do not wish the sales rep Fran on anyone. She looses all paperwork never remembers any. Basically had to send her screen shots to get my paperwork correct. As for Material home is great but the fence is horrible the first day in we had to start putting out money for it. We are 30 days in and over $600 that the builder would not fix. Its very bad. I have contacted warrity but no response.

The home process took too long and many repairs needed to be done when moving in.

The home is gorgeous.. worth all the unpleasantness we dealt with for a year.. we started out with an amazing property manager who was very open and honest and communicated great. I also appreciated the project manager for his honesty along the way.. I understand covid was also in play so we were as understanding as possible.. they let go of our property manager and brought in someone we don’t trust at all. We waited from March of 2021 and moved in March of 2022… spent a lot of money living month to month on apartments cause we were given a closing date 4 different times. The title company was rude before closing and even ruder at closing. You would think that the happiest moment of our life would be enjoyable but they were negative and not once smiled at us.. I am sooo happy to be done with the process because I WILL NEVER go through it again.. I am in my dream home and enjoying my family and the future. Won’t dwell on the past but since you asked I answered.. hope they get it together cause the house is worth it but the process was hell. ... Más

Over all I do like my new house, but the ask of this survey is to rate my experience. First off the build was a month late. I know this build was in the middle of a pandemic, but the reality is it caused me to live out of my RV for a month. It also forced me to keep my household items in storage an extra month. Second blinds were written into my contract but did not get installed till after I moved in. I had to take time off from work trot them to finish something that should have been done before I moved in. Third is my front door was wrapped and was leaving a half inch gap between the weather stripping and the door. I feel this should have been caught by someone prior to me taking ownership. This problem has yet to be corrected. My last big complaint is the driveway. The curb is a gradual style curb,. The builder does not cut the curb when installing your drive way. The creates both a very anting bump and cause my daughters brand new civic to scrape. There is no way I will be able to have a sports car get into this driveway. Again I truly do like my house, but being late on the build, not paying attention to quality issues, not having all the work contracted complete for the closing date and the usability of the driveway gives my buying experience a low score. In all fairness Bloomfield is responsive to getting things corrected (except the driveway). ... Más

We bought a home that had been finished for approximately 8 months. The list of major things that were wrong with the house upon the walkthrough were way too numerous given the length of time there was available to fix things. Leaking sprinklers, windows are not evenly set, gaps in the floor, holes in the floor, air vents hanging from the ceiling and the list goes on. Bloomfield was slow to fix the issues until a lengthy email was sent about all of the issues and referring to the house in a negative manner. We will never buy another Bloomfield home.

Started with one good sales agent, the agent then left and was replaced by a terrible one. Never would I imagine you would have to pull teeth to buy a house in a market where inventory is sitting vacant. The agent made the whole process annoying and terrible and still never met the agent given the agent was on vacation, again, the day I picked up my keys. Still have my name wrong and get contacts from people looking for someone that doesn't live here, thanks for that fun conversation with every one of the waranty people. I can only hope the commission went to the people that actually did the work, but that likely didn't happen. Craftsmanship is what you would expect from a builder that is just trying to get houses up and done. Not great but passable. I am a natural skeptic, so I cant tell you if they are trustworthy. Plenty of things in my experience that showed they are in the business to make money not be your friend. So trustworthy(ish). I'll post this with the display name simply because yall still dont have it right. ... Más

Well, first of all the house was not professionally cleaned. I know I was out of state, but the Home Builder should have caught a lot of these problems. I've had to have warranty work fixed and I have an issue with having so many floor tiles to be replaced. Also, my two bathrooms need to be re-grouted and for being a new home they should've been grouted correctly the first time. I also have a window in my master bathroom that the windowsill is not finished so the workmanship is not there for me.

From start to finish, the lack of communication and poor customer service were glaring issues that made the entire process frustrating and stressful. First and foremost, the communication from Bloomfield Homes was abysmal. There were countless instances where I had to follow up multiple times to get any updates on the progress of my home. Simple questions often went unanswered for days or even weeks, leaving me in the dark about important decisions and timelines. Furthermore, when I did manage to get in touch with someone, the customer service was consistently subpar. Responses were often dismissive or unhelpful, and there was a noticeable lack of empathy or understanding for the challenges I was facing as a customer, primarily due to multiple changes with materials I selected and the quality of construction. Overall, my experience with Bloomfield Homes was a complete nightmare due to their lack of communication and poor customer service. I would strongly advise anyone considering their services to proceed with caution and explore other options that prioritize effective communication, customer satisfaction, and quality of workmanship. ... Más

We had a lot of issues before closing and builder was VERY slow with fixing them. We had to push closing date, because only half of the issues have been fixed.

Seller was great. I had lots of issues with the builder about not addressing issues I brought up during construction and prior to closing that were supposed to have been resolved. Whenever I reach out for an issue I got the feeling that he was irritated with my requests despite me having no irritation in paying the money for the house. This was a transaction - I pay and you deliver the goods as promised. Bloomfield did not keep their part as I am still dealing with repairs which is very inconveniencing as I have to adjust my work schedule. I have been very disappointed with this process and regret purchasing a home from this company and I have dissuaded people who have asked me from doing business with them. To date the work on the mold issue (brand new house) is still ongoing, the attic door has a draft coming in and I am still waiting for that repair. Other things have been fixed but I am so frustrated and tired of the back and forth with your company that I do not even want to bring the other issues I have noticed. I understand that nothing is perfect and mistakes will be made. What bothers me is the fact that whenever I reach out for an issue the impression I get is that I do not know what I am talking about. You are not doing me a favor, this was a business transaction and I have done my part and expect Bloomfield to do theirs. I would hope that me being a woman has nothing to do with it. ... Más

Not satisfied for the money we paid to purchase

Construction manager was let go during the build process and we were never told. We had to continually ask for a status. Once we closed we didn’t receive a welcome package. We had to ask how does warranty service does work. We were never told Ranger offered free automation. Every time we asked questions we were made to feel like we were a burden on them. Once we moved in we were unaware there was a small gas leak in the fireplace. All the network jacks we had requested were installed with phone jacks. When we brought it up to warranty service guy he rejected it because he said it would cost Bloomfield money. I had to contact VP of Bloomfield just to get a resolution. The only person always cheerful and very helpful was Audrey, design consultant. ... Más

there is lot of pending works when were not completed when the house was handed over to us.

definitely not recommend Bloomfield unless there's no other option

Customer service is practically non-existent. Sales person is great, but everyone else was poor; particularly the person who did the walk-through with me.

Unfortunately we received the house with many details to fix and of very poor quality. It was not what we expected, we are disappointed. Would NOT recommend it!

Please know that a Bloomfield Home is a tract home. They speak of the quality in their homes, but they do not deliver. Bloomfield Homes has no quality control. They want to build a home and move on to the next home. Materials and workmanship are lacking in quality. Sales manager and warranty manager display minor interest in purchaser satisfaction.

Experienced a bunch of issues with the timeline changing sometimes on a weekly basis. Additionally when it came to integrity of the build there was back and fourth about how the walls should be finished. For Example - the walls downstairs looked like there were waves in them going in and out. When brought to the builder it was attempted to be justified and then went to why we shouldn't fix it. This was very disappointing because if there is an issue the answer should be simple. (Sorry we missed this we will fix this right away,) There seemed to be more excuses with this team than production. It took us having a separate meeting to address why they wanted to move our move in date to October when we were told 2 weeks prior it was July. Additionally there were 5 house put up 5 months after our but was finished before ours. For a first time home buy I will not likely recommend Bloomfield. ... Más

This is my 3rd and most expensive new build. Unfortunately, this has been my worst homebuying experience. First, my keys were given to me in a ziplock bag. Contractors did not clean home...in fact, carpets were stained from red dirt. My advice to other customers is to please make sure ALL repairs are completed prior to closing. This company only allows one (initial) walk through...they do not record recommended fixes. Approximately 80% of recommended repairs were NOT completed prior to closing. In less than 30 days, I have had 15+ contractors in and out of my home to fix different issues that should have been fixed before closing. But because they do not allow a 2nd walk through, there's no way to verify if repairs were completed. Hired contractors are subpar and does shotty "patch work ". Warranty department (Shane and Ralph) is very defensive and accusatory, doesn't honor repair requests in a timely manner. Contractors do not show up on appointment date/times. Warranty department states "they don't control contractors ". Overall, I would not recommend this company. The shell is gorgeous, but I believe several short cuts have been taken. Plus, customer service is everything when trying to resolve concerns...this company (my region) lacks professional. ... Más

We went with Bloomfield expecting a great buying experience, yet it became a nightmare for us and our realtor. Communication is horrible and the least important piece of the buying experience to them. There is no clarity between builder and buyer which raise many red flags. We love our home, but the struggle to get to this point will not be forgotten. Bloomfield also need to do a review of their sub-contractors very poor craftsmanship of their homes.

The actual purchasing process went very smoothly, just the occasional hiccup as one would expect in any process. The workmanship and materials, however, are terrible. Cabinet trim separations, rusted fireplace screen, exterior trim that wasn't painted, paint slopped onto the window frames, concrete that crumbles by hand and has mesh/cables coming out of it, no touch-up kit for paint, paint and texture cracked and flaking off of the walls in EVERY room, popouts in the driveway concrete, dried mortar all over the bricks, damaged volute (wooden first step) improperly installed, AC registers that cannot be adjusted because they were jammed into holes that were the wrong size, fireplace brick with mortar all over it, paint flashes and drips on every single wall, drawers with bent rails, a pot filler that was GLUED to the wall - not screwed on to the backplate, etc. It goes on and on. The warranty manager is fairly responsive overall, but the workmen he says are going to call or come out often don't call and sometimes don't even show up after they are scheduled. Really disappointed. The house is just slapped together in hopes they make it past the warranty period before it falls apart. ... Más

My wife and I were very excited about the house but as we came by every week to check the construction progress, we started to get worried. Many issues the project manager was missing and we felt that if it wasn't because we were making them aware, they wouldn't even noticed. Don't trust the process! Check yourself weekly to make sure everything is to your plans. Cabinets are a joke specially if you order them white. We paid almos 4k upcharge for deluxe package and got regular plain cabinets that has been service 4 times already. Very disappointing process and the lack of communication made it worst. Trying to get a hold of someone that can help is very difficult and the person they hire at the office is clueless 90% of the time. ... Más

Although I have now closed on a beautiful home, I was highly disappointed in this process. My sales associate was great however, the builde did an awful job. I have multiple photos that show the defects in spliced studs. I was constantly liked to and when I reached out to the builder to discuss issues I was fed even more lies. I came out every weekend to keep an eye on things and basically had to perform the QA process of a build myself. I understand the delays in material that we are experiencing but that does not excuse the builder changing my closing date two days before I am supposed to close. Ryan with Bloomfield is irresponsible and will only tell the buyer what they want to hear. I constantly found beer bottles around the job site and had to address it on multiple accounts with the builder. ... Más