Pulte

Victor E.
Comprador de Vivienda Verificado
octubre 06, 2022
TOLLESON, AZ

Waiting almost 3 months for minor repairs, I think that’s long enough!

Centex Homes respondió:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. centexhomes ...

Calificación Global 2

Calidad 3

Integridad 1

Valor 3

Responsabilidad 1

Used car salesmen

Marcus A.
Comprador de Vivienda Verificado
octubre 05, 2022
TOLLESON, AZ

They only do the bare minimum and no follow up on issues.

Centex Homes respondió:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. centexhomes

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

New home experience

Anónimo
Comprador de Vivienda Verificado
octubre 05, 2022
Fuquay Varina, NC

The quality of the home is very average. Lots of issues would have just required an extra few minutes when it was being constructed/installed. Overall construction is just somewhere between poor and average. Just disappointed.

Centex Homes respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH centexhomes ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

Do NOT recommend

Laura Y.
Comprador de Vivienda Verificado
septiembre 06, 2022
Myrtle Beach, SC

This was the most frustrating and horrible home building/buying experience I have ever had. The construction was sub par. There were constant issues that needed correction. My husband was fixing an electrical issue within one week of closing/moving in that if had gone unnoticed could have started a fire. I will never buy from or recommend this company to anyone.

Centex Homes respondió:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. centexhomes ...

Calificación Global 2

Calidad 2

Integridad 1

Valor 3

Responsabilidad 2

Centex Homes - I went to closing all the way from Tennessee to Florida than

Anónimo
Comprador de Vivienda Verificado
agosto 03, 2022
Kissimmee, FL

I went to closing all the way from Tennessee to Florida than find out they hadn't been finished my house that's happened 2 times

Centex Homes respondió:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? centexhomes ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 3

Responsabilidad 2

Centex Homes - The construction manager was very unresponsive throughout the

Caleb P.
Comprador de Vivienda Verificado
julio 28, 2022
Zephyrhills, FL

The construction manager was very unresponsive throughout the process. Our lawn was completely dead when we moved in due to the lack of care/watering. We have also had a variety of issues with the house since moving in.

Centex Homes respondió:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. centexhomes ...

Calificación Global 2

Calidad 3

Integridad 3

Valor 4

Responsabilidad 1

Centex Homes - It isn’t a good time to have a house built right now.

Tanya T.
Comprador de Vivienda Verificado
julio 27, 2022
NEW BRAUNFELS, TX

It isn’t a good time to have a house built right now. Hard to find skilled labor who cares about their product. Unskilled labor is getting the jobs moved forward at the homeowners expense. Doesn’t seem like anyone cares about their BRAND. Check out the Facebook posts of the neighborhood you are buying in—I may have gone with another builder if I had. If you can wait to build and let the frenzy pass, I would.

Centex Homes respondió:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. centexhomes ...

Calificación Global 2

Calidad 1

Integridad 3

Valor 1

Responsabilidad 3

Centex Homes - We have been concerned with all the repairs that have been necessary

Judith O.
Comprador de Vivienda Verificado
julio 16, 2022
Davenport, FL

We have been concerned with all the repairs that have been necessary in a new constructed home. Our experience with the construction managers has been outstanding. Don’t think we would purchase another Centex home.

Centex Homes respondió:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. centexhomes

Calificación Global 2

Calidad 1

Integridad 3

Valor 2

Responsabilidad 4

46 days past our closing and we still haven't moved in fully due to punch-list not completed!!!

Gerald R.
Comprador de Vivienda Verificado
julio 12, 2022
Murfreesboro, TN

I'm just going to say the project leads Cody, and Abbi seriously dropped the ball on our home. We were forced to close or be charged an additional 500$ a day until closing. We are 46 days past our closing and we haven't finished moving in due to long list of punch-list work that needs to be completed. The quality of finishing work is abysmal, and even after 3 attempt of I-worc trying to fix their horrible paint/caulk job we are hopefully going to get results from a new sub-contractor. When the best that our project lead Abbi can say to us is that your house is livable there is a problem. ...

Centex Homes respondió:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. centexhomes ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 3

Responsabilidad 2

Poor materials used. Finish work substandard.

Anónimo
Comprador de Vivienda Verificado
junio 02, 2022
MARANA, AZ

Find a more reputable builder. Buyer beware. Do your homework

Centex Homes respondió:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further centexhomes

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

Avoid centex

Anónimo
Comprador de Vivienda Verificado
mayo 18, 2022
Hebron, OH

Haven’t had a ton of issues with the home yet other than some minor stuff. Never buy a centex home until all items are completed before close. I moved in late January and still have no yard other than mud. I understood that it would not be completed due to weather but was under the impression that those things would be completed in order. They do not move in order and currently houses that closed a couple weeks ago already have yards. On top of that they refuse to give answers on anything.

Centex Homes respondió:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns, and contact information so we can get in touch with you? centexhomes ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 3

Responsabilidad 1

Not great experience. A lot delays, since from the beginning. Sales person didn’t told us the true story.

Jean T.
Comprador de Vivienda Verificado
mayo 16, 2022
Summerville, SC

What is supposed to be ready by October/ November, didn’t even started until October, unfortunate Who is having to extend my lease for a short term and pay stratospheric amount for my rent, is Me not Pulte, who is having to pay extra storage for my furniture and belongings it’s Me, not Pulte. Back in April I was told my house would be ready by August/Sep… here we are in October. Sad. Worst experience ever, for me and my family. So, there is noting to celebrate here… Do what you have to do.

Centex Homes respondió:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. centexhomes

Calificación Global 2

Calidad 2

Integridad 2

Valor 3

Responsabilidad 4

Do not trust the date in which they tell you (add 6-8 months).

Steven T.
Comprador de Vivienda Verificado
mayo 11, 2022
Summerville, SC

Do not trust the date in which they tell you (add 6-8 months).

Centex Homes respondió:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. centexhomes

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

Marginal work and communication

g�^<z*�0�HZ��\}�^b��"̚�z�� +.
Comprador de Vivienda Verificado
mayo 04, 2022
La Grange, KY

I have crooked bricks in the exterior, missing quarter round, vinyl floor planks moving and oh the internet cable was not laid for the entire phase two group. I have been operating off hotspots and I telework. How does a critical work item not get executed during a project, it’s baffling. Who know when it will actually get done. I will pass on this experience with any one interested and continue to inform anyone who will listen.

Centex Homes respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH centexhomes ...

Calificación Global 2

Calidad 2

Integridad 1

Valor 3

Responsabilidad 2

Poor workmanship and materials

Patricia C.
Comprador de Vivienda Verificado
abril 13, 2022
Taylor, TX

Poor workmanship and materials, they don't follow up on things they promised to do, warranty work takes an extra long time. I would not purchase another Centex/Pulte home.

Centex Homes respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH centexhomes ...

Calificación Global 2

Calidad 3

Integridad 3

Valor 2

Responsabilidad 2

Centex Homes - As a first time home owner the experience was not great.

Ariana A.
Comprador de Vivienda Verificado
abril 06, 2022
NEW BRAUNFELS, TX

As a first time home owner the experience was not great. Not only with the constant delays but also with the materials. With what I picked to the cabinets and floors to having to get something else because they no longer had the products. With the floors they put carpet in the wrong area therefore when it came time to place the vinyl they no longer had the material. There was also a crack in the cabinet which they just tried painting it to fix it. Also, after closing there was a number of issues. The AC not working because near the breaker something was placed upside down, my sod took weeks ...

Centex Homes respondió:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. centexhomes

Calificación Global 2

Calidad 2

Integridad 3

Valor 4

Responsabilidad 2

Centex Homes - I wish I would’ve hired a 3rd party inspector instead of me finding

Christopher B.
Comprador de Vivienda Verificado
abril 06, 2022
Leander, TX

I wish I would’ve hired a 3rd party inspector instead of me finding all the issues myself. I’ve built before with another builder and expected the same experience. Well that didn’t happen. Ironic that this survey came the day after finding the latest issue. Irrigation person came out to fix a sprinkler head. In the process he discovered that Zone 6 was out of the schedule. He turned it on to test and discovered that the line was broken under the sidewalk in my neighbor’s yard. A deliberate cover up to get us into the house. On top of that, I had to press for the sprinkler head to get looked ...

Centex Homes respondió:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. centexhomes ...

Calificación Global 2

Calidad 2

Integridad 1

Valor 3

Responsabilidad 5

More of the same

Jose N.
Comprador de Vivienda Verificado
marzo 09, 2022
Wesley Chapel, FL

During the sales, they were the ones who suggested a completion date that had a 2 months float. However, they completed the house 4 months after the date they provided. They did this just to get our initial deposit. Craftmanship is not the best, the light fixtures are as cheap as they come (in a $359K house we were expecting more). They backyard does not have the proper slope and grading so is always wet and cannot be used. I have been trying to have them fix this for 3 months now and all they do is give excuses. They gave me a closing date without the final inspection and appraisal been ...

Centex Homes respondió:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. centexhomes

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

quality of work was terrible and resulted in us being 6 weeks late in closing.

Ronald W.
Comprador de Vivienda Verificado
febrero 08, 2022
NEW BRAUNFELS, TX

Once we got people from Centex that were higher up the chain our home the whole process improved. But overall it was not a very good experience. Example: the entire sewer system was left unattached to the main line. Had we not caught it w our home inspector it wouldve been left that way!!!!

Centex Homes respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH centexhomes ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

Disorganized

Anónimo
Comprador de Vivienda Verificado
febrero 08, 2022
Durham, NC

I am not very likely to buy from this builder again.

Centex Homes respondió:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. centexhomes

Calificación Global 2

Calidad 3

Integridad 3

Valor 3

Responsabilidad 2

We loved working with Pulte until halfway through the building process. Whether disorganization, outright lies, deflecting responsibility- it was a disaster.

Robert B.
Comprador de Vivienda Verificado
noviembre 23, 2021
Louisville, KY

The mortgage side, title side, insurance we’re all great to work with, but Pulte needs to allow its team more control over their vendors. The detail work was below expectations, that’s even when they decided to show up. Closed 2 months late and it’s a real shame our first home buying experience went this way, rather not do it again

Centex Homes respondió:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com centexhomes

Calificación Global 2

Calidad 4

Integridad 1

Valor 5

Responsabilidad 1

That is was 2 months late and I would have bought something else if I had known the real timeline.

Anónimo
Comprador de Vivienda Verificado
noviembre 23, 2021
San Antonio, TX

The house is great but more care should go into the actual homeowner experience. The floor plans need slight adjustment and there was no thought on this location with the warehouse, street and train all so close. Really needs a thicker wall around the perimeter. It makes living here very untenable.

Centex Homes respondió:
Thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at customersupport@pultegroup.com. centexhomes

Calificación Global 2

Calidad 2

Integridad 2

Valor 3

Responsabilidad 4

Quality control very disappointed with the lack of cleaning done on this house.

Coleman P.
Comprador de Vivienda Verificado
noviembre 03, 2021
NEW BRAUNFELS, TX

Very disappointed over all with lack of quality control. This id our second Pulte home an the first was so much better than this !!!!

Centex Homes respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. centexhomes ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

Centex Homes - poor fit and finish work.

Eugene P.
Comprador de Vivienda Verificado
octubre 12, 2021
Durham, NC

poor fit and finish work. no flexibility. difficult to resolve issues. was lied to numerous times during construction

Centex Homes respondió:
Hi , We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

Nothing much stood out from this builder. Slow process and never hit any deadlines.

Rolando M.
Comprador de Vivienda Verificado
octubre 12, 2021
Missouri City, TX

Our point of contact was horrible and the building process was very slow. Really disappointing when other homes that started after ours, were completed before. Our closing date was moved almost 1.5 months.

Centex Homes respondió:
Hi,
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Thanks ^AH centexhomes

Calificación Global 2

Calidad 3

Integridad 2

Valor 4

Responsabilidad 2

Reseñas de Centex Homes

Lo que se tiene que decir de Centex Homes

Centex Homes

Calificaciones de Clientes

Pulte

Used car salesmen

New home experience

Do NOT recommend

Centex Homes - I went to closing all the way from Tennessee to Florida than

Centex Homes - The construction manager was very unresponsive throughout the

Centex Homes - It isn’t a good time to have a house built right now.

Centex Homes - We have been concerned with all the repairs that have been necessary

46 days past our closing and we still haven't moved in fully due to punch-list not completed!!!

Poor materials used. Finish work substandard.

Avoid centex

Not great experience. A lot delays, since from the beginning. Sales person didn’t told us the true story.

Do not trust the date in which they tell you (add 6-8 months).

Marginal work and communication

Poor workmanship and materials

Centex Homes - As a first time home owner the experience was not great.

Centex Homes - I wish I would’ve hired a 3rd party inspector instead of me finding

More of the same

quality of work was terrible and resulted in us being 6 weeks late in closing.

Disorganized

We loved working with Pulte until halfway through the building process. Whether disorganization, outright lies, deflecting responsibility- it was a disaster.

That is was 2 months late and I would have bought something else if I had known the real timeline.

Quality control very disappointed with the lack of cleaning done on this house.

Centex Homes - poor fit and finish work.

Nothing much stood out from this builder. Slow process and never hit any deadlines.

Reseña por Áreas