Reseñas de Centex Homes

Since I’ve been in my home. Looking at the craftsmanship and the materials everything is on the lowest level. Things were promise from the final inspection that were never completed. Called the builder who was my only contact during the building process over two weeks ago still waiting on a return call.

If I had to do it all again I wouldn’t purchase a home under the centex brand name. The homes are cheap and a lot of corners were cut wen building this home. I am just glad we have the warranty to fix the issues

home is poorly built and rushed. will hide your reviews

There seem to be several quality issues- Landscaping- the sod refuses to grow, it was installed already brown and dead and has not grown or turned green regardless of watering. I would say at least 1/4 of the lawn was not actual sod but just grass clippings placed on top of dirt. - piping leaked under the sinks. Needed to have plumber fix. Took a few days - electrical issues with the water heater. Took almost 2 weeks to rectify. - it also appears the doors in the house were not undercut- they are approx. 1 1/2”-2” above the finished floor- all the doors. - we were told the home would be a “smart home” and yet the underground wires for internet are not complete and will not be complete for at least another month. The sales team gave us a Hot Spot puck, but that only provides enough for minimal wifi. So we don’t know when we will get actual wired wifi. - paint overspray all over the place from painters - concrete surfaces gave globs of mortar that were never chipped off. Also has pain spots in many places. ... Más

Builder refuse to communicate to fix issues in the house after occupancy. Garage has cracks in the floor, unfinish concrete interior borders. garage roll up door does not sit flat on the concrete floor. you can see light thru the garage roll up door. Hot water tank AC drips on the garage floor, receptacles and switches in the house does not work . dish washer leaks, rear glass door no handle, sloppy paint job. Pulte issued me a warrant

Slow responsiveness on fixing issues.

My first home buying experience was relatively a smooth an easy process but I wanted something updated and decided to purchase a new construction home. The sales process was phenomenal, Daniel was very helpful and friendly. He remained that way throughout the entire process. Once under contract, it became a totally different story with Pultes lender and the construction manager. While I had been pre-approved by my own lender, I decided to take advantage of the incentive that was offered, if you used Pultes lender. I was uneasy about using their lender based off of the reviews of other buyers, prior experiences. After I was pre-approved, Sandra the Mortgage Consultant was not eager to keep me updated on their mortgage rates. The rates continued to climb and she was not being forthcoming with information about the rate increases. Therefore, I followed my gut and decided to use my lender. I did not want to fall in to their game and end up paying more than I needed. The initial construction manager (I believe Ron) was responsive and emailed weekly updates regarding my homes building progress. However, he left and I was informed By Andrew that he had taken over. Andrew was moody and not customer friendly. He seemed agitated at any questions that you asked and he did not fix all items identified during the final walk-through. My closing was delayed due to the construction manager turning in documents to the county last minute. This caused a delay with my movers and furniture deliveries and costing me additional fees. However, Pulte did cover it and I appreciate that. Upon move in, the microwave didn’t work, closet rack fell completely out of the wall, the window in the master room didn’t fit and when I reached out to Andrew, he basically acted as if it wasn’t his problem anymore (poor customer service and no accountability with him). All in all, I like the home but if I knew the construction process was as going to be a headache and I probably would have selected another builder. But Daniel and the title company and my closer were pleasant and made up for the construction process mishaps where they could. ... Más

Garage paint was chipped, brought it up twice and was told someone would be out yo fix it and no one ever showed up. Dryer breaker keeps tripping. House is not of quality for amount paid for

I would advise anyone to make sure a thorough review or walk through is conducted, and areas needing to be corrected are addressed prior to closing. Our overall buying experience was good, it’s the quality and attention to detail, esp. the workmanship which is the problem.

Several issues throughout the buying/building process. While CJ, the sales agent, was great The overall process was cumbersome. For starters we went into contract back in August of 2021 and did not close until May of 2022. This would have been acceptable had the craftsmanship of the home reflected the time spent waiting on the build. Unfortunately it does not. I monitored the progress of the home and each time a trade came to the home they were in and out in a day or two. The trades are still rushing these homes as if they are on a tight build schedule, which they are not. Several quality issues along the way, and although they were addressed, there are things that were done to a poor standard that I now have to deal with warranty to attempt and correct. Our brand new home flooded 24 hours after we moved in due to the test plug in the main drain out not being removed after the stress eat on the home plumbing. Again, another failure of your trades and your construction managers. It then took 6 weeks to get everything repaired, and I am still having to deal with subpar craftsmanship and have things redone with more time spent. I’ve had to take numerous days off of work dealing with all of this and still my house is not back the way it was when I bought it. My family and I are so fatigued from having to deal with all of this I finally told Tim, the warranty manager, to hold off on further repairs just to give us a break. To date I have had repair people in our home more days then not. I’m still dealing with improperly seal glass in my master shower, something they already sent the glass company out to repair, yet it was not repaired. The list of unacceptable workmanship and material goes on and on. More and more things pop up and My family and I are so frustrated we simply don’t have it in us to deal with it all. Several items that were supposed to be done prior to closing were not and unfortunately due to this market I really had no choice but to move forward with closing on this home. If we could sell this home and be done with it we would but unfortunately that is not an option. Although Tim has assured me he will address all of the issues I have my doubts. This is not a knock on Tim but simply a lack of trust in the trades and in your process. Throughout all of this there has been no compensation for all my lost time, the stress this has put on my family, and the overall disaster that buying a centex home has been. This was our first centex home that we’ve bought and it will be our last. ... Más

I wanted a new construction home to be the first person to walk in and enjoy the home. Instead I’ve been here for a month and it looks like 5 years. The paint is terrible. They used flat paint and every time you touch it it becomes marked in some way. I tried to wipe it off and the paint came off. The plumbing fixture weren’t attached to the wall and the air vents not flushed. A hole in the wall that wasn’t there during the prewalk and still hadn’t been repaired. I understand that COVID slowed things down but this is just poor quality and overall sloppy build. I’m disappointed.

We were very happy with the work done by all the ladies in the finance department. Very responsive to emails and calls. As far as the quality of our home I am beyond disappointed. The longer we are here the more problems I find. In 25 years of construction I have never seen such poor quality. No pride in workmanship by some of the subcontractors. Items on our walkthrough were not addressed as we were told they would be by the time we closed and still have not been completed.

Before you buy don’t sign in any paper for closing Until fixing all issues I am still have issues on my house

They overall finish quality was rushed and detail work was not so great. For the price these house are being sold they are not worth it. I regret making the decision to make this my families first house and if i could leave i would. I am not happy in this house and by what the website reviews show nobody else who purchased one of these over priced fast rushed crappy detail work is happy. DO NOT BUY FROM THESE PEOPLE!!!

Well the sales rep Jermey was great but now I still don’t have hurricane fabric that should have been in the house before I moved in back in mid October. My construction manager Jake keeps saying he’ll get with the contractor but still no fabric. Thankfully it’s past hurricane season.

Broken sewage main line caused by negligence, incompetence, lack of oversight and inspection left us without taking a shower, brushing our theeth and flusing the toilet for one week. Now my driveway is damage after excavating to repair the pipe and Pulte Homes refuses to repair the damage caused. I am not asking Pulte Homes to stand behing the concrete warranty and repair it, i am asking Pulte Homes to replace my driveway because they damage it as a direct consecuence of the sewage line repair. It is a matter of right and wrong!

It wasn't the best experience because of how fast they were in getting it done.... great except you dont trust them and they don't always treat you right... best service came from them at the end as we neared closing.

This builder is not responsive to issues post closing. Updates during build were not adequate.

They use the most cheap materials. For the price I pay for the house he’ll no. I feel like a live in a cartoon house. I’m sorry but is how I feel.

Vendor was no help at all. Lack of information and assistance through the process and post closing was none.

This was definitely not a good time to build…it took 8 months from contract signing to close. Options were not explained in detail when selecting upgrade options.

La experiencia general en la compra de una casa fue horrible gracias al personal de Pulte. Esta fue mi primera experiencia comprando una casa y fue un infierno. Desde problemas con la negligencia y el comportamiento abusivo de los préstamos hasta simplemente ser grosero, sarcástico y poco profesional por parte de varios miembros. Me cobraron y agregaron tarifas a mi CD que NUNCA fueron acordadas, incluso cuando el personal trató de tirar "según nuestras negociaciones", pero trató de ignorar los acuerdos ESCRITOS sobre lo que se dijo. También me dijeron que debería firmar el CD incluso con los cargos porque todavía estoy ganando el bono de incentivo. Los 5k de ninguna manera lo hacen avanzar, eso fue un incentivo de SU empresa para ayudar con el costo de cierre, por lo que a largo plazo es el período de dinero de la compañía. Además, NUNCA recibí una disculpa del personal por los problemas y NUNCA recibí una llamada de los supervisores para hablar sobre el comportamiento de su personal. NUNCA volveré a usar las hipotecas Pulte y nunca recomendaré a nadie que las use. Ahora, en lo que respecta a la casa en sí, es encantador.Tengo algunos problemas con la alfombra y no toco la pared por completo, lo que deja agujeros abiertos para las criaturas, algunas astillas de concreto y grietas en la pared por el asentamiento de la casa, pero tengo una experiencia encantadora con mi director de campo Chris. Fue extremadamente profesional y rápido para abordar los problemas. También trató de ayudarme con los problemas que tenía la compañía hipotecaria. Realmente fue más allá en sus deberes. Morgan era el encargado de la garantía e hizo un gran trabajo explicando todo. ... Más

I felt my sales person Kim was non attentive. Did not contact me during or after the purchase. I had to get the keys to my mailbox. Never did a walk thru of the home other then the first visit .

I have to say that everyone else was absolutely amazing. Roger, Joshua and a guy from Pulte when I did my final walk through with were all amazing. The house is well built, haven’t had any real issues. The people I have interacted with were top top notch people. Except for one, the sales guy named Dwight. First time meeting him was great! Good impression. Promised to stay in touch in regards to the house being finished. It started getting of track when he got my realtors email incorrect. Then it just snowballed from there. He stopped communicating, he didn’t respond to phone calls, texts or emails from myself or from my realtor. We met with him a few more times and she had to yell at him to get him back on the ball. Which he didn’t. Fast forward, I got a lot of incentives for paying cash. I was more interested in another home than the one I wanted. My realtor talked to Dwight and he absolutely REFUSED to honor the online price of 289,000 plus my incentives. He kept telling us it was 297900. The website CLEARLY had it listed at 289,000 and I even sent a screenshot and was given a bunch of excuse from him and his manager that they won’t honor the price. If they would have, I would have bought it and would be happy. Now, because that house is next door to mine, I see it constantly and am reminded of Dwight’s shady business practices. It finally sold the other day. For $249,000. Two grand more than what I paid for my house. I’m so angry that I’m planning on moving next year. Never want another centex house. This was my second cash house and I don’t think I want to even buy another house. ... Más

Sales - laughable, multiple errors. Once you sign the paperwork, he has no interest. Thanks for nothing Tom and if you knew your stuff, the home was advertised with gutters. Our PCO NIck, is fantastic and really cares about what he does and how cuustomers are treated. He restores credibility for the organization.