Reseñas de Del Webb

Terrible response to calls on big plumbing problem. It was egnored and resulted in many other problems in house. After 7 weeks still dealing g with it.

First of all are home buying experience with our agent was a tremendous experience. She went above and beyond and make sure all of our needs were met she was very professional and personal. Once we get our walk-through we were told that everything would be taken care of. Our home was not ready and there are several items that are unacceptable. You were told numerous times that these would be taken care of through texts and phone calls and they were never done. We we chose the home we wanted by viewing the model and that’s what we expect. We deserve a home that is finished to say the least. We are so tired of being nice. This is been a horrible experience and there are too many items to list that need to be addressed. Someone finally reached out to us today after we sent an email to the selling agent and voiced our concerns. Please reach out to us. It feels we have been treated like a number and we deserve the home that we are paying for. All in all this is been a miserable experience. ... Más

My experience with your sales agent was excellent. However, since moving in it has been a nightmare of construction deficiencies within the home and exterior issues that have gone unattrended by the HOA customer service department including garbage inundation on my property and broken fencing, and over a month of calls, FAXes and letters to set up autopay for dues!!!

Getting the home was great but Getting a home whit lots of problems was a disappointment. Roof tile, roof vents not there. A kid could have painted the house better. Missing window. Holes in AC vent pipes. And many more things.

Construction managers are deceitful

Overall, I had a great experience with the building process, and my building manager was absolutely outstanding. The only downside was dealing with Pulte Mortgage, as I felt they were overly picky throughout the financing process.

Pulte has process, enabled via various communication channels, that enables an engaging and productive partnership between sales, design, construction and buyer to navigate and coordinate the entire project. The people were professional and terrific, the execution was on point, and we enjoyed working with Pulte to bring our new home to life!

This experience was thoughtful, painless and priceless. Great people. Great value. Great fun.

Pulte has been great! Building, warranty issues etc. Top rated! Pulte Mortgage was the ABSOLUTE WORST experience I could have imagined. Rude and totally unprofessional ALL the way. So bad in fact I wound up paying cash for my home. Just to get away from your dang mortgage company and personal. Dusting!! People!!

I would give a five star but our mail key didn't work on first day, we were never told about ID cards during orientation and our home key didn't work on move in day. Also 2nd garage remote is dead and our trays were missing from freezer. All was resolved quickly though. This is our second new build and delwebb blows Eastwood in North Carolina out of the water with their great work . Looking forward to living in our new home

The sales, construction, and design teams were delightful to work with and provided added value. The Escrow team, not so much, poor communication and their communication portal could not be opened.

I was delighted with the Pulte experience from first gaze until long after my 30 day walk-through touch ups. The supervisors, workers, staff and sales people are all remarkable. There were a few hiccups along the way which caused a bit of stress: 1. My name was misspelled when it was entered into one the Pulte databases. Thus, while the building supervisor attempted to contact me throughout the building process, I did not have the opportunity to connect with him until my final walkthrough. This disconnection was disconcerting and left me doubting the Pulte Quality Building process. Nontheless, Pulte’s commitment to quality made my final walkthrough an excellent experience - showing me I did not need have to double check or supervise everything along the way. 2. Once I became the ‘property owner’ rather than the ‘buyer’ I encountered another couple of wrinkles, that again, caused confusion. The misspelling of my name in the Pulte database resulted in a lack of communication between the HOA and myself. Although, I asked many questions, it took several in person conferences at the HOA hub to clear things up and to then obtain continuous information from the HOA staff. 3. I was one of the first homes in my neighborhood. The post office was unable to verify my location and thus none of the mailed communication from Pulte or the HOA was delivered, resulting in a further disconnect. Additionally, Google maps was unable to locate my address and all deliveries (e.g. my moving truck, outside vendors and Amazon) could not locate my address which caused additional confusion and distress. However, 60 days after closing, I feel comfortable in my home and community. I could not ask for a better place to live and play in my retirement years. ... Más

Overall experience was wonderful, everyone was very helpful with our paper work. The builders are very nice, love that they come out to meet you and make sure your house was build correctly. Delwebb is the best to live

Excellent home build ad responsive feedback.

I would love to give this a 5 star review but having to try and use the mortgage division prevents that from happening. After 70 + days I went through another lender and was completed in 9 days with a clear to close. Pulte mortgage certainly doesn't like self-employed business owners. My wife and I are so glad we decided to proceed. We love it here. Can't wait for the club house!!!

We were very happy with our builder, Adam Kruse. What a great guy! We were occasionally vexed with some of the forced choices such as carpet in the loft, etc. overall, we are quite pleased.

We love our new hime

Beginning with the positive: the onsite construction/project manager Dawnyel was outstanding! She went above my expectations repeatedly and was the one person in the Del Webb-Pulte experience, other than my realtor who was listening to me and anticipating my needs. There’s been a few minor problems with the purchase: lawn problems with drainage and initial set up of sprinklers, but she’s been aware and responsive to my concerns. Made a great recommendation/advice to get my tile grout sealed, which will be a huge benefit when I start living there. She listened respectfully when I was rushed with the closing process, and I needed to be heard. She and Deborah from the Title company understood my issue. The home itself is lovely. I’ve not been able to move in yet, as life has kept me in California longer than anticipated; however, I was never going to be a quick move in. The negative: my Pulte’s sales person, Brian, was terrific in working with me to select and buy the home. I was a cash purchase. I gave my deposit and signed the agreement and was told escrow would be 30-40 days. I was flying back to California on a Saturday. The day prior I asked if I needed to stay for anything. Brian said no that closing would take awhile. Two days home and I get a call that the house was closing in 7 days and house inspection would have to be done and a lot of paperwork and I was told by a woman, Nickie??? - I forget now that 3 days after closing all electricity and water would be turned off and I would need to set up those accounts. When I stated to Brian that I needed more time, he dismissed that saying they could close immediately as per contract. I panicked, having nightmares that I couldn’t get it all done. If I didn’t get water, all the Lanscaping would die, though the sprinklers and drainage is wrong and that’s happening anyway. If I didn’t get electricity in time, my house would be destroyed by costly black mold as the a/c wouldn’t be on. I needed to find insurance and Brian said I didn’t need to worry about that and that the house would be fine for a time without insurance. I explained that I had lost my home to fire during renovations and it was uninsured because it was over a 100 years old and new wiring throughout the house hadn’t been finalized yet, so $250k in renovation costs lost and a gutting of my finances as my home in California was a planned investment. Brian didn’t budge. After a few days, realized that the contract I signed said 30-40 days escrow and I refused to allow myself to be railroaded and bullied just to meet Pulte’s monthly sales quota. My realtor and a local friend did the inspection for me. My friend received the keys. My prior property had all been inherited and this was finally a home I was buying and I never got the “welcome home” ceremony, I barely have been spoken to civilly by Pulte’s sales since I didn’t let the sale finalize in 7 days from my deposit. I’m glad I stood up for myself, but I shouldn’t have had to do so. Back to positive: my one truly positive impression of Pulte’s was and is Dawnyel. She made me feel like she truly cared about me being happy in my home. I held off doing this survey as I was so upset still when I got this that I didn’t trust my ability to be civil. Sorry for the delay. ... Más

I must say that it was a difficult transaction due to my sale of my current home. . Jeremy, the sales agent was great answered all my questions. Greg, the construction manager is very responsive when I had any issues around the home that I needed fixed. The only issue I have was the sales agent manager took a very long response time and held some things up.

Pete, Jason & Chad were great to work with. My only negative experience was with the title company who were not proactive or responsive & did not offer any type of celebratory moment on closing as other title companies do. This is a HUGE investment and there was no recognition from them of the significance of this. Pete and Chad made it a great experience. The only reason for a 4 versus a 5 rating was the experience with the title company. Great in all other areas!

My experience was very good and I am enjoying my new home.

This was about as easy as it gets to purchase a high quality home.

Overall i had a great experience buying the home, One negative thing i like to point out that the salesperson was too negative and and every issue ,in my opinion very minor, like change of paint color and change of closing date, raised was almost a major violation of contract.

Sales encouraged me to select a hilltop lot with a great view - feels like living on a golf course! Workmanship, construction manager were superior. 30 day inspection items were quickly taken care of. Impressive!

We are very happy with our new home. Quality workmanship and great floor plan . Our construction :manager has done an excellent job, following through after closing to address whatever issues might still need to be resolved. Our new home was worth the wait.