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Del Webb

Reseñas de Del Webb

Lo que se tiene que decir de Del Webb

Del Webb tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 4 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 7890 reseñas de Del Webb para saber por qué son el equipo adecuado para construir su nueva casa.

Del Webb

has 4 de 5 estrellas en Todas las ciudades

7890 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 3600

4 ★ 1906

3 ★ 1337

2 ★ 644

1 ★ 403

Calificaciones por Categoría

Calificacion General 4

Calidad 3.8

Integridad 4

Valor 3.9

Responsabilidad 3.8

Calificaciones de Clientes

Del Webb - Over one year and not completed

  • Russell D.
  • Comprador de Vivienda Verificado
  • mayo 04, 2022
  • Westfield, IN

Over one year and not completed

Del Webb respondió:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ...

Calificación Global 2

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

The lack of communication and responsiveness and the sloppiness of the workers

  • Michelle L.
  • Comprador de Vivienda Verificado
  • mayo 04, 2022
  • Jacksonville, FL

Well the community the people living there the amenities are great but the building process is very disappointing brace yourselves for a lot of frustration .

Del Webb respondió:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. delwebb

Calificación Global 2

Calidad 1

Integridad 1

Valor 2

Responsabilidad 1

Poor fit and finish and not responsive to work needed

  • Alan R.
  • Comprador de Vivienda Verificado
  • mayo 04, 2022
  • Aubrey, TX

Very poor fit and finish. Many areas needed to be caulk after move in. The floor is uneven and has many loose planks. When issues are raised it takes a long time to get fixed. Example: we have owned the house for two months and we are still waiting for areas of the cabinets to be painted and rain down spouts. I have also waited for 4 and 8 hours for people to come fix issues and they do not show.

Del Webb respondió:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. delwebb

Calificación Global 2

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

After the close, very poor service

  • Phyllis B.
  • Comprador de Vivienda Verificado
  • abril 15, 2022
  • Plainfield, IN

First, I was never told that I would only have 5 feet of backyard, even though home owners are to have 15 feet. I also was not told I cannot expand patio to the side yard, which I have a lot of. Second, my project manager was transferred right after the final walkthrough. Items discussed at the walkthrough, though he said he would do before he left, he did not. Third, normally no response to emails with problems after closing. It's great to be told you have a warranty, it's another thing to be acted on. Thankfully, my neighbors are great!

Del Webb respondió:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. delwebb

Calificación Global 2

Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

Del Webb - This builder doesn't take the greatest of care in building their

  • Rose T.
  • Comprador de Vivienda Verificado
  • abril 06, 2022
  • Greensboro, GA

This builder doesn't take the greatest of care in building their homes. When I moved in the house had paint/caulk/drywall on the wood floors, backsplash, windows, etc. There are still cigarette butts in my backyard as well as other debris was left. This is obviously everything I can see. I'm hoping more care was taken behind the walls

Del Webb respondió:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. delwebb

Calificación Global 2

Calidad 1

Integridad 2

Valor 2

Responsabilidad 2

Poor workmanship and personnel

  • Gregory T.
  • Comprador de Vivienda Verificado
  • abril 06, 2022
  • Buckeye, AZ

Microwave/oven doesn’t match other appliances and doesn’t fit in the slot. Cupboards were never adjusted and there are gaps, etc. Thomas was not caring or personable at all. Bowed walls in some rooms. Window screens have screens not attached in frame. Careless work on most things.

Del Webb respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Calificación Global 2

Calidad 1

Integridad 1

Valor 2

Responsabilidad 1

Del Webb - Extremely dishonest sales staff.

  • Robert C.
  • Comprador de Vivienda Verificado
  • abril 06, 2022
  • Buckeye, AZ

Extremely dishonest sales staff. Promises were made and not kept. The day we walked our home, and paid the initial deposit, there were stainless steal appliances. The day we closed and received our keys the stainless steel appliances had been removed and replaced with downgraded black appliances. Extremely sad and disappointed with our experience.

Del Webb respondió:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. delwebb

Calificación Global 2

Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

Definitely less than a good experience

  • David L.
  • Comprador de Vivienda Verificado
  • marzo 24, 2022
  • Ocala, FL

Too many delays, quality issues, and little or no concern for the buyer. We closed two months ago and we are still waiting for things we wanted and paid for, and for problems to be fixed.

Del Webb respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Calificación Global 2

Calidad 1

Integridad 1

Valor 2

Responsabilidad 3

Del Webb - Lack of communication and indifference on the builders part to

  • Kevin O.
  • Comprador de Vivienda Verificado
  • marzo 23, 2022
  • Rancho Mirage, CA

Lack of communication and indifference on the builders part to living up to how they market the home buying experience.

Del Webb respondió:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. delwebb

Calificación Global 2

Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

Del Webb - There have been many different problems with this house and they

  • Jeffrey S.
  • Comprador de Vivienda Verificado
  • marzo 16, 2022
  • Westfield, IN

There have been many different problems with this house and they haven't resolved them even after 2 months in my home. This is my 2nd Pulte home and my first one was a very good experience, so this has been a shock.

Del Webb respondió:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. delwebb

Calificación Global 2

Calidad 1

Integridad 2

Valor 3

Responsabilidad 1

Six months still no cabinets

  • John D.
  • Comprador de Vivienda Verificado
  • marzo 16, 2022
  • Buckeye, AZ

We told our construction supervisor in November the cabinet doors had to be replaced 27 doors and nothing.

Del Webb respondió:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. delwebb

Calificación Global 2

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

Del Webb - There are major issues with this house, including poor workmanship

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 15, 2022
  • Haymarket, VA

There are major issues with this house, including poor workmanship and missing hardware. When I report these things to customer service, either I’m told to be patient or am totally ignored. It feels like Pulte is trying to run out the clock of the one year warranty. It also seems now that they have my money, they’re walking away and leaving me with a house that wasn’t built well.

Del Webb respondió:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. delwebb

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 1

Too much money, took too long, unskilled workers, poor workmanship.

  • William W.
  • Comprador de Vivienda Verificado
  • marzo 14, 2022
  • Buckeye, AZ

Building a new home should be fun, but this experience was awful. The workers were unskilled laborers who couldn’t speak English and left garbage everywhere. We have crooked walls, paint on the floors, garbage in the attic, crooked wall switches, frayed carpet entering the bedrooms, We are missing mirrors, towel racks, bathroom hardware, and need our doors re-keyed for our front door. Pulte’s representatives say anything to appease, but don’t resolve any issues. They make excuses. We paid way too much money for this home and would never buy from them again.

Del Webb respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Calificación Global 2

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Poor build quality

  • Frank W.
  • Comprador de Vivienda Verificado
  • marzo 11, 2022
  • Land O' Lakes, FL

Overall poor build quality. Unable to resolve issues. Nothing but promises. You are better off fixing things yourself. Contractors don't care and Pulte Homes is fine with this attitude. They have a broken quality control system.

Del Webb respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Calificación Global 2

Calidad 1

Integridad 2

Valor 2

Responsabilidad 1

Del Webb - We had 3 field managers in a span of 6 weeks.

  • Brian G.
  • Comprador de Vivienda Verificado
  • marzo 09, 2022
  • Saint Cloud, FL

We had 3 field managers in a span of 6 weeks. We did a walk through a week before closing and when we closed nothing had been done and the place was filthy. Also, after nearly two months since closing we are waiting for the any items from our punch list to be addressed.

Del Webb respondió:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ...

Calificación Global 2

Calidad 1

Integridad 2

Valor 2

Responsabilidad 1

Lack of commitment to delivering a quality product

  • Joseph M.
  • Comprador de Vivienda Verificado
  • marzo 09, 2022
  • Georgetown, TX

I understand supply shortage delays but I am having a difficult time understanding the lack of quality and commitment to dealing with issues within a timely manner.

Del Webb respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Calificación Global 2

Calidad 1

Integridad 2

Valor 2

Responsabilidad 1

Pulte not living up to their reputation and promises and commitment

  • Donald O.
  • Comprador de Vivienda Verificado
  • febrero 10, 2022
  • Saint Cloud, FL

Buyer Beware!!! Very disappointed in whole process.

Del Webb respondió:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...

Calificación Global 2

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Didn’t meet our expectations - many items needed attention Thought construction supervisor will address these issues BUT CLOSING WAS RUSHED INSO answer was I can not do all these but warranty supervisor will address these ISSUES VERY FRUSTRATING AT OUR

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 08, 2022
  • Florham Park, NJ

Construction plan well But final version WAS NOT to our expectations Lot of things required attention Initially constructed supervisor thought he will address issues but closing was RUSHED IN ,THEN HE WAS NOT responsible as CLOSING WAS DONE matter to be reported to warrrenty manager little or lot frustrating at our AGE

Del Webb respondió:
We are sorry to hear we did not meet your expectations and did not make this a joyous journey. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? delwebb

Calificación Global 2

Calidad 1

Integridad 2

Valor 1

Responsabilidad 1

Extremely poor communication from field manager

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 08, 2022
  • Okatie, SC

The countertops and flooring would be rated good or very good. However, the finish work is the most awful work I've ever seen! Splits in woodwork and --painting drips everywhere on woodwork--poor painting overall. Lots of excuses for things not done right and field manager does not follow up or pay attention, which to me, translates to "I don't care"! Can't trust his word.

Del Webb respondió:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. We will be sharing your feedback with the local team to make sure we are striving for excellent customer care and trust. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ...

Calificación Global 2

Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

Over promised and under delivered on so many things! 6 weeks in and still outstanding problems.

  • Richard F.
  • Comprador de Vivienda Verificado
  • febrero 08, 2022
  • Rancho Mirage, CA

Builder is most focused on closing as many homes as possible regardless of the workmanship.

Del Webb respondió:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. delwebb

Calificación Global 2

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

ZERO COMMUNICATION!!!!

  • Connie D.
  • Comprador de Vivienda Verificado
  • febrero 08, 2022
  • Buckeye, AZ

The Finnish work is sloppy. Once I signed the papers none of the problems with the house were fixed. ZERO communication on follow up. Seems like they just want to move on to building more houses and don’t care about customer satisfaction.

Del Webb respondió:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ...

Calificación Global 2

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

Quality of work Poor.

  • Paul T.
  • Comprador de Vivienda Verificado
  • febrero 07, 2022
  • Rancho Mirage, CA

Quality of concrete work is the worst I Have seen. Sloppy, Hasty, Unprofessional, Cheep Quality work. Paint, sheetrock, caulk and finish carpentry sloppy and unprofessional, especially at the bottom of walls

Del Webb respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...

Calificación Global 2

Calidad 1

Integridad 1

Valor 1

Responsabilidad 3

Title company was professional went well

  • David O.
  • Comprador de Vivienda Verificado
  • febrero 01, 2022
  • Albuquerque, NM

Salesperson was very unprofessional and even rude . Home was not ready on time ( apx. One month late ) we were forced to close on her timeline. Home was not clean. We are very unhappy with final product and our experience with Del Webb

Del Webb respondió:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. delwebb

Calificación Global 2

Calidad 2

Integridad 1

Valor 1

Responsabilidad 1

Del Webb - We lived out of state at the time that our home was being built.

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 01, 2022
  • Jacksonville, FL

We lived out of state at the time that our home was being built. There was a lack of communication in general. Compared to other builders we have used the workmanship is poor. There is a consistent "that's industry standard" response to issues we identified both before and after closing that we know based on experience are not true or should be exceeded to produce a quality product. Post closing repairs of problems are not addressed in a timely manner and are yet to be completed. I would not recommend Pulte as a builder.

Del Webb respondió:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. We would like to look further into your repairs and try to make things right. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ...

Calificación Global 2

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

Rushed and wrong

  • Merry A.
  • Comprador de Vivienda Verificado
  • febrero 01, 2022
  • Rancho Mirage, CA

Moved into no heat or hot water after a 20 hour move on a cold winter night. Kitchen island was wrong color as if I wouldn’t notice. Many other problems. The HOA treats me like an enemy. Nasty and condescending. The guards at the gate are horrible to me and my friends. I have buyers remorse. Overall a very bad experience. So far the dream home is a nightmare.

Del Webb respondió:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. delwebb

Calificación Global 2

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Puede leer todas las 7890 reseñas de Del Webb para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 7890 reseñas de Del Webb para determinar porque son el mejor equipo para construir su casa.