Reseñas de Del Webb

Bad and would never recommend to a friend. Excuses for lack of quality workmanship and no desire to improve.

Lies. Does not finish jobs on time. Often no show. Often does not respond to us leaving us up in the air. We were given multiple deadlines and ultimately paid a full month mortgage for an house that we could not move into. Pressured to close by Field Manager's boss. Promises made to us and not kept. No integrity.

Starting in the sales office, the feeling is that you as a potential buyer are unimportant. If you don't buy, the next guy will. Information on options is minimal and not always well explained. Work / repair promised to be completed before closing often does not happen. Once a buyer is so close to moving in, generally having sold or in contract to sell a current home, Pulte knows one doesn't have many options and are more willing to move in without having all work complete. After closing, many promised repairs continue to be put off. Major items seem to get completed eventually but the whole experience of buying a new home is tarnished. What should be an exciting time in ones life is diminished. This is a common feeling among new home owners. The development itself is wonderful which, in the end, makes the frustration more palatable. Neighbors commiserate together helping seal a bond of friendship. It should not have to be like this, though. ... Más

Quality & Craftmanship is horrible! The walls & doorways have divots & gouges as well as crooked doorways, painted over mud on outside of house, left morter on stone! Overall sloppy work & horrible craftsmanship!

We love the house, but dislike customer service's response to my issues. The lack of attention to detail.

That this is not a typical Del Webb property. Nothing i experienced at other properties are here. Wish the sales agent had told me that the facilties would not be like other Del Webbs. No food at club house. No dog park. Not many events for folks to meet

The lack of communication during and after construction was, and continues to be, very unprofessional. The sales person was great, but the people handling the mortgage and title were careless in their work with us (especially when it came time for the wire transfer) and that created a very stressful situation for us as buyers. After living in the house for a month, we still have numerous unresolved issues (such as no caulking in bathtub, large gash in wall by the cooktop hood, lots of paint/glue/something spots on the floor tiles, pantry shelves and doors are missing as are towel racks in bathrooms). Someone finally came around and installed a gasket around the exterior door frame of the door in the master bedroom. The gaps were so big that wind, sunlight and lots of bugs came in the room. And did I mention that there were several families of field cockroaches and crickets living in the house when we moved in? The interior of the house upon closing was dirty and landscape sand was on the driveway/patio/sidewalk pavers which eventually was tracked into the house. This huge lack of details is not what we expected out of such an expensive house. ... Más

Other builders should know that Iif they fine-tune their empathy and understanding and kindness for the buyers in the building process, they will be head and shoulders ahead of Pulte Builders

Major issues with lack communications and explanations with Pulte Mortgage, Employees working from home with kids, dogs in background and seldom getting timely answers or call backs. communications with building supervisors were very good (Thank you Kenny and Cody), however, some of Pultes vendors were very sloppy; leaving paint drops all over the tile floors, hardware such as several towel racks, door handles not securely fastened, cabinets needing adjustment to fit. The managing supervisor was constantly in touch and responsive. to Issues, after close of escrow many new issues have developed, including; washout of part of property from rain, trees planted to early without finished yard and irrigation, and many smaller fixes still pending (28 days from closing). After close of escrow, Issues are to be submitted to customer service via on-line rather than direct contact. still waiting for answers rather than an automatic systems response. ... Más

We were one of the initial "so called VIP buyers". There are very few positive things to say about the entire process. Sales initially offered inferior lots with homes they had no experience building. The slab was poured in the rain. The unprotected (no felt covering) OSB on the roof was drenched from constant rain. This resulted in the edges swelling and parts of it had to be replaced just before closing. Too many things were done wrong and the workers had to come back numerous times to fix major items. Example, it took at least 6 tries to get the walk in shower almost correct. It is still questionable weather it will function properly. That was just the beginning. The list of complaints goes on and on. My wife and I never left the house with a smile on our faces. It was always having to email the field manager about things that were incorrect. We tried to get out of the seller friendly sales agreement many times, just wanting out deposits back but that didn't happen. So now we are stuck with a poorly constructed building which was supposed to be a home to be proud of. Bottom line if I had to do it again, I would avoid this place and look for better quality builders. ... Más

No communication. Deadlines not meet. Once closed - promised work no t completed As agreed at closing. Battle entire process. Ran out of sod. Just left bare dirt- irrigation system watering dirt.

It appeared that there was a rush to finish the house by closing date. Many small items are still unresolved even after two months

After spending 500K the homeowner is forced to get a independent inspector to find all the mistakes and required corrections that should be done by Pulte.

The contractors appear to have no interest in taking pride in their work. They seem to have the attitude that they needed to get the work done and move on to the next home, with little to no oversight from the builder. Our home was not move-in ready on the closing date. There were many, many issues. The sewer was backing up on the walk through and wasn't fixed until a week after we closed, which was nine days after closing. The tile work was especially poor, including but not limited to, broken tiles, numerous spacers left between tiles (we're still finding them) and grout tracked through the house all over our tile that we paid extra for. Plumbing fixtures were not even set over the holes on the countertops in the master bath. back yard corner spotlights, that we paid extra for, are not in the corners but about a foot away. we're still waiting on a cracked window to be replaced. We cannot step in our front yard, it stays saturated and muddy. The list goes on and on. We have great neighbors and like the area and would even think about upsizing in Del Webb if the workmanship was of better quality. At this time we would not recommend anyone buying a Del Webb home. In fairness, Rob and Mike, from customer service, are doing their best to help us out. ... Más

Unless there are major changes in Pulte processes, communication, follow up, and quality over quantity, we would not recommend them to family or friends.

The design center was a horrible experience although everyone was friendly. I’m a design with my own business for 25 years. I found out after the house was being constructed that I had t seen many options fir such things as doors, cabinet doors etc. I also found the pricing way out of line with the industry .

Very stressful experience. Very disorganized. No responsive.

“Make sure they hire a home inspector as the quality of the workmanship was unprofessional.. I would ask to see the certifications of the trades. No supervision of the trades, poor workmanship and total lack of caring and work ethic. There is a sign that says a clean work site is a safe work site. The homesite constantly had trash all over, including pee bottles. If they had done what our inspector said during the 4 pre drywall inspections they would not have had to remove the flooring and level the floor for the final inspection. For as much money as we paid for the house one would have thought that quality would have been a priority. It was not. Getting the house done was the priority no matter the condition of the house. After 6 inspections the home owner had to point out to the contract manager and senior manager of overall home blemishes and corrections that needed to be done. This no way matches our build experience in Alaska. The whole thing seemed like a bait and switch scheme. The model homes did not have the same quality issues as our house. Most everyone we speak to in the neighborhood has the same quality issues and concerns, some of them have more issues than we had. ... Más

We are extremely disappointed either way our home . We have letters with statements from sales team and when we found out that the letter wasn’t true at all and explained to managers they refused to understand . Also many issues in the home need repair . We r working diligently to get warranty people out here

We told them that we had mobility issues. We were told that the lot we picked out would be level. We were deceived! They made a driveway we can not walk down and with 2 steps to get into the house. The Quality of workmanship is bad. Finally when the house was finished and we did our walk through, we found an abundance of problems! We did a second walk through and there was still many of the problems left un touched. We had to do a third walk through on the morning of closing, and still there were so many problems left untouched that we were not able to point them all out. After we closed and moved in we still are finding problems, like a bedroom door not closing properly! This is the third home we have had built and never have we had such a bad experience. ... Más

7 weeks after closing and we are still having major repairs being done. Every week we are finding something else that was not done properly with our home build. We love the area but the quality of their builds are inferior. We would not recommend building with Pulte/Del Webb. Pulte mortgage was also a nightmare, go with your own bank.

Pulte Mortgage, Pulte Insurance, sales, created the worst experience. Failure from every point. Do not buy from Pulte.

I would never again have Pulte build me a home and I would not recommend them to any one. For a home costing well in excess of half a million dollars the finish materials and workmanship are very poor. The landscaping is a joke and has rendered most of our lot unusable without expensive repairs. When we raised the issue we were told “well we just assume you are going to fix it anyway.” I have previously owned a Del Webb home and it was a very good house, that is no longer the case. Buyer beware.

Materials are cheap & quality is poor.

Moved to new area n Gardenrow. Why are streetlights off. That is not safe