Reseñas de Del Webb

For the price of our Del Webb home I expected a much better outcome. Our sales person & final construction manager we’re TERRIFIC, but the workmanship was HORRIBLE! I will be filling MANY imperfections, sanding, painting & fixing many outstanding issues myself.

The purchasing and planning was very good, Lisa, our sales person was very helpful and responded to any questions we had in a very timely manner. Our design team was also great and helpful with our decision making and putting our home together. The building on the other hand was very frustrating. Our home sat very long periods of time with nothing being done only to have many issues upon completion that we have addressed ourselves. We have been in our home now for a little more than a month and are still waiting on cabinet doors and drawers that were talked about at the final walk thru. Workmanship was the absolute worst, too many things to mention. ... Más

Quality control seemed to be non-existent. Numerous issues discovered before closing, still not addresses. Still finding quality issues on a daily basis. This is mediocre track home quality at a price point that approaches a semi-custom home. 48 days past close, no resolution on 15k pro range installation issues. Two other repairs resulted in further damage. (Countertop damaged by tooling, floor grout stained after bogus attempt to “paint” island cabinet skins that don’t match. Countertop repaired, but grout stains remain and cabinets still don’t match) Seeing these stains drives me nuts multiple times per day. Overall, the quality of the finish in this house is substandard. ... Más

Purchasing experience excellent process done professionally. However, VERY,VERY dissapointed with completion of home several unfinished areas in spite of same addressed before & after closing. Follow-up as per policy with telephone calls and email to date NO response.

Very poor workmanship, large chips in baseboards just painted over, missing trim on bathroom vanity, still have carpenters paper under stove, grout and paint splatter not cleaned up. Just no pride in their work and absolutely NO attention to detail by field managers and inspectors. Not what you would expect for a new home.

Can’t believe anything said

Be prepared. Keep up with everything as you go. Hire external inspector. There is no checking by builder. Remember they are not a custom builder and the workmanship reflects that fact.

The workmanship should have been much higher quality than what we received. Paint splatters on the floors were everywhere throughout the house. Tile work was poorly executed. Doors are not hung properly. Moulding around door frames and cabinets are cut short leaving big gaps. The sliding glass doors were not installed properly and leaked during the first rain storm. Bugs were constantly entering the house due to the glass doors not having insect barriers installed. I could go on but I will run out of room. We have been in the house for over a month and nothing has been corrected. I go through the proper process of reporting things that need to be repaired, but we have not received any response as to when the repairs will be made. There is a lack of communication from customer service. Additionally if you pay cash there is no information shared at closing. Just a handover of keys. ... Más

Honestly I haven't met one person in Del Webb that has had a positive experience with outstanding issues that need to be addressed in their home. The comments leave me to wonder how long it will be before our issues are addressed.

Pulte mortgage procrastinated in locking in my rate for two months resulting in the interest rate jumping .625 percent, costing me over $400 a month.

The experience was not a pleasant one. In the beginning the only person I would give high marks to is the design center (Karen). The field manager (Thomas) was great to a point. His follow through was not. They promise to keep you informed, they did not. I know he had a lot of work, and we tried to be patient but we were worn down. Hopefully the outstanding issues will be resolved soon.

Really enjoyed our sales person. She was responsive and educated on the homes and neighborhood. Was extremely disappointed in the final product on so many levels - too many to write out here. Main issues - craftsmanship just so shoddy I would be embarrassed to present this to an owner as clean and new.

Way too many issues with the work that was done. I think the time it takes to get things fixed is apart of their overall plan. Put your life on hold waiting for things to get fixed hoping you will fix them yourself. There seems to be no priority to make things right. Their preferred pool provider is as bad a Pulte homes with excuses for everything. The pool was dug in October and we still just have hole in the ground with plumbing and electrical complete. This is our third Pulte home and has been the worst experience.

Make sure you inspect construction through the stages of build where possible.

Poor attention to detail and finish work. Many items left unfinished and not yet corrected, a month after closing. Examples: baseboards not properly joined, front door trim not finished, thresholds and transitions not completed, cracked window trim not repaired, chips in quarter rounds, stovetop scratched, lots of caulking not done, scuttle door in closet not finished, and more relatively small items. Although I know I’ll love living in my new townhome, the number of punch list items and trying to get things fixed as they should have been (and as I was assured they would be), is quite frustrating and disappointing. ... Más

I would advise to not close on your house until they address every issue you see. After you close, the construction manager forgets what they promised to take care of. We’ve had the house 2 months and still don’t have a doorknob to a linen closet. Once we did our 30 day walk through with the warranty person, a lot of issues are being taken care of including 6 doorknobs that the construction manager knew were in the house but didn’t send anyone to install.

High priced homes with low quality work.

Should not have closed on house til all things were done. Still waiting for glass in master shower. Two months, carpet installed improperly in master closet, kitchen hood still not finished. Woodwork and doors, door frames dings, dents, paint runs.

The buying part was fine. My sales agent was very attentive and kept in touch constantly. She also took pictures at various points and sent them to me, which I greatly appreciated since I didn't live close enough to check on progress frequently. Since closing, however, I have had endless issues with the quality and response time in getting problems fixed. Every separate item requires a separate repair order and pictures. Then you wait for someone to approve the repair, the vendor to contact you, and even then, sometimes the items are not all fixed and they have to come back. I feel that my closing was rushed at the expense of quality and that some of the vendors used for the different trades are not experts at what they are doing. ... Más

I'm still waiting for blinds, and other things in the house. The workmanship is mediocre at best. I have been waiting for them to finish things in the house. I love sun city, but the house isn't.

Be aware that the labor used to build the home are less than skilled. Most likely they were picked up at Home Depot for the day. Rugs laid wrong, poor grouting, kitchen cabinets damaged, painting was sloppy, all over windows and driveway when we closed on the house. I have previously purchased 19 new homes. This was the worst.

Terrible workmanship in the house. Gouges in the molding around windows and doors, paint splatters on the floor, gouges in the flooring, terrible paint job, no pride in workmanship.

Being an out of state purchaser, we had to contact them for any progress reports or schedule visits that were part of their promotional materials. We were never told our expected completion was moved from June/July to August/Sept until June. When an issue with the quality of a truss being used that was revealed in pictures and email to them, we had to contact home office before being addressed. Three other truss were installed broken and repair on site. Our shower started leaking which was the result of a staple being in the waterline. The lot was poorly graded and turf was poorly laid with some dead pieces of turf. The other parts of home were acceptable, but the master bedroom crown molding was missed, which was in the building plans and a small part of the roof was missing shingles. These items were corrected before final inspection. ... Más

I would suggest hiring private inspectors though out the process. They will ensure that everything is done right.

We wish we would of investigated Pulte as a whole. The buying of course was easy! Design center experience great. The problems are with the finished home project. We have numerous fixes. Very disappointed as a whole.