Reseñas de Del Webb

Overall the experience was about what one would expect from a large builder, everything was dialed in, Not a lot of flexibility but in the end the home is comfortable and the workmanship is good with a lot of quality checks along the way, a pretty standard home. Although the two loan originators were professional and helpful… the actual loan process, especially the underwriting was the absolute worst loan experience I’ve ever had, the underwriting department demanded that I violate a court ordered confidentiality agreement with regards to a large deposit (I refused). They basically added insult to injury. Absolutely would not recommend or use Pulte Mortgage again. We did a conventional loan with a large down payment, cash for closing and beyond in the bank, very little debt (auto loan) and income that exceeds the national median income many times over. It was an absolute joke. ... Más

This was our third new build so we believe we've gained a little knowledge and experience with purchasing new homes. This one from Del Webb was nice at the introduction however, having to wait 10 months to close on our new home all the while watching interest rates climb. What is the earnest money good for? That's an experience we did not enjoy at all. Priority should have been given to lock in rates when earnest money is given. Yes we understand about post covid supply issues, but why are the buyers the ones you wait and end up having to pay higher payments? Not good business.

Everything was good until Pulte Mortgage got involved, I would rate their service an absolute zero. Everyone we talked to in the Denver, Co. office was totally unorganized & couldn't decide what they needed when. This is the eighth house my wife have bought & they single handedly made this experience worse than all the others put togather, wouldn't recommend them to my worst enemy!

I do not blame the delays on Del Webb, they were the fault of our politicians. However, even several months after moving in, my oven is not completely installed and the hot water recirculating is not working. The contractors have generally been very responsive. This is except the plumbers. They have repeatedly lied, missed appointments, and have not resolved the problem.

I like the area very much. Lovely neighbors

Our sales person seemed to lose interest once we signed the contract and was non-existent through the close. Sales person has yet to congratulate us on the new home. Low scores to sales. Pulte mortgage was impossible to deal with and dropped the ball several times to the point I used another lender and lost $8K from Pulte, but it was worth it. The bright shinning star was our construction project manager who was great to work with, communicative and very detail oriented.

Cookie cutter homes. Don’t have the ability to make any change after contract is signed. Poor communication between Pulte and my mortgage company during mortgage approval time.

The experience was less than positive due to lack of information on what to expect, being 1500 miles away and finding out things we should have been made aware of during the purchase AFTER we moved in.

Pulte was very responsive to the quality related issues encountered. We saw shortcuts that led to some of the quality issues.

Stone Creek usó 116,000 galones de agua en nuestro césped antes de que el nuestro cerrara. Después de nuestro cierre, habíamos usado sin darnos cuenta y de manera bastante accidental y errónea 92,000 galones de agua en nuestro nuevo césped. ¿No es una cantidad excesiva de agua y un desperdicio ????? ¡Quizás su aviso / conocimiento sobre el riego de césped nuevo para nuevos compradores de vivienda podría hacerse con más énfasis en el conocimiento de la primera y segunda factura de agua! Ha sido muy molesto recibir nuestra primera factura de agua: $ 733.46 !!!!!! ¡Es absolutamente absurdo y una lástima que tengamos este tipo de factura! ¡¡¡Muy molesto como compradores de casas nuevas en Stone Creek !!! ¡Nunca hemos experimentado este tipo de factura de agua en ningún lugar! ¡¡¡Esto NO debería haber sucedido !!! ¡¡¡Confiaríamos más en ti si esto no hubiera sucedido !!! ¡¡¡¡¡Quizás se pueda escribir literatura para compradores de viviendas nuevas con una advertencia más fuerte sobre su primera factura de agua !!!!!! ... Más

Too much pressure to complete the mortgage process months before construction began. Corporate Pulte doesn't seem to care about the buyers. One bright spot was the project manager, he kept the build process on track. The ***** is a problem, needs to focus more on enhancing the residents lifestyles not creating rules to detract from the daily Del Webb experience. My neighbors and myself have had an issue with our retention ponds that's lasted 2 months with no resolution in sight. There are some positives at the Viera property but given a do over, not sure we'd make the same decision.

wanted a certain look and was told they stopped building certain things and i see them building it they way i wanted to buy it.

Buying experience was a nightmare, our contract said the house we bought will be ready by the second week of March, it was ready Jan. 16 and closing Jan. 26, That was two months earlier, I have to sell my house as soon as possible to meet the closing date. I have to reduce the price to sell. It was sold below market value I have to move out of my house by the closing date, so I have to move my household goods to three 10 x 20 storage space. I asked if I can move at least all the big and heavy stuff to the garage of the new house so I don’t need to move twice but Delwebb won’t allow my stuff to be placed in the garage.It was a terrible experience. ... Más

Some of the people that work with underwriting are a bit weak. Can't remember what they ask for, or what they received. As for underwriting it was a great mystery for them with my SSI why the money SS gross and net was different. I had to send in the same paperwork 3 or 4 times with the explanation Fed and part 1 and part 2 comes out of it. Plus it was on the paperwork I sent. Duplicating work sucks, even using a computer. Thank goodness for Daniel our builder.

We were so excited to take possession of our new home. We had a devil of a time, reaching Ian or anybody beforehand who could supply some basic details. We were excited to get the keys and very very happy however we walked over to the front desk and we weren’t even in the system, a terrible buzz kill for us. we went from ecstatic to despondent. Two months later, we are still not in the access system and we’re charged a late fee for our payment even though we mailed it in way ahead of time. This is not the way things should be working and we should be able to make a simple payment online. Susan at the front desk, took off the fees but now I have to call the main office and straighten everything else after our trip. Taylor was a great construction person and took care of the many problems we found. I am really disappointed. There are numerous problems with the landscaping service that are part of the HOA that I don’t know if our part of your domain. ... Más

We’ve purchased multiple new-construction homes over the past 40 years, and this has been our most frustrating experience. The overall finish of our Pulte home felt rushed and poorly executed. Here’s just a sample of the issues we encountered: • Paint and concrete drips throughout • Visible drywall seams on ceilings • Trim work that was pieced together, uneven and poorly painted • Sagging soffits and porch ceiling • Mismatched exterior paint • Holes in Hardie boards not filled • Cracks in kitchen cabinet interiors • Yard not fully sodded Within the first few weeks, the front door lock failed, the screen door latch broke, and the doorbell was unreliable. To Pulte’s credit, our construction manager was excellent—professional, responsive, and persistent in pushing trades to make repairs. Still, several crews had to return multiple times to address issues that should have been caught before closing. We didn’t expect perfection, but we did expect basic quality control and craftsmanship. Sadly, that standard wasn’t met. Based on this experience, we would not choose Pulte again. ... Más

Good floorplan, goodies, and pricing. However, watch the contractors used as some do sloppy work.

Dealing with the salesperson, could have been a better experience!! Customer service could have been much more bettter!

I liked the house we picked and happy with a complete move in ready house. How ever that not what we got due to a mistak by the sales person.

The workmanship has a lot to be desired. I think the building of the house was rushed and the attention to detail was lacking. We had numerous problems with the house. The response to the problems was excellent and our project manager was on top of everything.

Build manager promised many repairs to be completed in the first few weeks that never happened. The warranty ticket system seams to be better but we are still working through it.

Disappointed in the quality of the workmanship compared to other Pulte homes. Cracked concrete, inside doors that are not leveled / can't be closed and which were fixed by bending door hinges. Kitchen cabinets that needed touching up. Door seals that needed to be replaced since they were short of the door width. Misaligned garage door, Paint droplets on tile floor. We had 4 windows glass panes replaced. Not sure whether the work was rushed to meet closing date.

Communication was bad. Lots of finger pointing and certain departments would not return calls Construction manager was thorough and responsive

We had a truly awful experience. Too much to detail here. Interior work in house was deplorable; we refused to close and then got taken seriously. House was finally fixed up reasonably well after complaints to Del Webb corporate management. Had five closing dates over a 10-week period; finally closed on the fifth one. Were lied to over and over and had endless aggravation. Kudos to the crew that fixed up all the problems so we could close.

Generally speaking, my home is well-built structurally. The quality of the finish work (flooring, trim, paint) however, is fair at best. Pulte was definitely more interested in getting the house finished quickly versus finishing it well. Someone, other than local construction management, needs to have the power and authority to insist that quality is prioritized over a closing date. This is my eighth new home. I know what a well-built, quality home looks like and entails. I love the location and the community. Over time I can and will correct all the quality issues. It’s very disappointing to have to do so. ... Más