Omitir navegación principal
Del Webb

Reseñas de Del Webb

Lo que se tiene que decir de Del Webb

Del Webb tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 4 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 9441 reseñas de Del Webb para saber por qué son el equipo adecuado para construir su nueva casa.

Del Webb

has 4 de 5 estrellas en Todas las ciudades

9441 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 4287

4 ★ 2331

3 ★ 1590

2 ★ 765

1 ★ 468

Calificaciones por Categoría

Calificacion General 4

Calidad 3.8

Integridad 4

Valor 3.9

Responsabilidad 3.8

Calificaciones de Clientes

Poor Attention to Detail

  • Kevin D.
  • Comprador de Vivienda Verificado
  • enero 06, 2021
  • Georgetown, TX

I was surprised at how sloppy the overall craftsmanship was in the details. I have found at least one corner not square. There is at least one crooked wall. Most of the electrical outlets don't cover the entire hole leaving the appearance of small holes next to the outlet plates. Some of the cabinet doors were hung crooked and the depth is that of cabinets put in a cheap house. The upgrade to the blinds is a disaster and will need to be replaced because they are crooked and cheap. Water drainage between houses is poor and will need to be addressed. We've been here less than two months so I'm ...

Del Webb respondió:
We are so sorry to hear that you are having these concerns with your new home. We would like to escalate your concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Calificación Global 2

Calidad 1

Integridad 2

Valor 2

Responsabilidad 3

The Site Manager was great. It was the sales person that was lacking greatly in trust, follow up and attitude

  • Anónimo
  • Comprador de Vivienda Verificado
  • diciembre 01, 2020
  • Corcoran, MN

The Site Manager was the best.

Del Webb respondió:
We are so sorry to hear that our sales team did not provide an excellent experience. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your new home address and contact information we would greatly appreciate it. ^AH ...

Calificación Global 2

Calidad 3

Integridad 2

Valor 3

Responsabilidad 2

Workmanship leaves much to be desired

  • Robert P.
  • Comprador de Vivienda Verificado
  • noviembre 11, 2020
  • OCALA, FL

Within 2 weeks of moving in we realized our driveway had some serious defects. Our Pulte project manager said it should be replaced. His boss refused any work on it.

Del Webb respondió:
We are so sorry to hear that you are having issues with your driveway. We would like to look into the situation and would greatly appreciate if you could email customersupport@pultegroup.com with a brief summary of your concern along with your address and contact information. Thank you. ^AS ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 4

Responsabilidad 1

Del Webb - They tell you that this home is as close to a custom built home

  • Susan F.
  • Comprador de Vivienda Verificado
  • noviembre 04, 2020
  • Fishers, IN

They tell you that this home is as close to a custom built home as you can get, what a joke that is. Walls were not square, which means drywall is not square, shotty workmanship, paint spray all over my floors and my appliances which I can’t get off, garage door has gaps around the seals, so we will be fighting keeping the snow out this winter, I requested some special orders on some items and they charged much much more than what I could have bought them myself, I could go on and on. Did not get the quality of home that we expected for the price we paid. Our construction manager did what he ...

Del Webb respondió:
Thank you for taking the time to share your experience although it is disappointing for us to hear. We would like to make leadership aware of this feedback and work to address your unresolved concerns. In order to do so, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AS ...

Calificación Global 2

Calidad 1

Integridad 2

Valor 2

Responsabilidad 3

Big Mistake

  • Cliff H.
  • Comprador de Vivienda Verificado
  • noviembre 03, 2020
  • Mesquite, NV

After living in the new home for 2 months, I can now see the slipshod construction. Ramshackle quality. I thought I was moving into a more refined community. Instead what I find is the intolerable noise from all the ATV's that ride all over my block by Elderly Easy Riders. The NOISE comming off of Falcon Ridge is like nails on a chalk board. There needs to be a sound wall. The heavy traffic reverberates all though out the paper thin construction. The Poliars ATV that Illeagl for street use in Calif, is permitted in Mesquite. They scream at outrageous DBs to achieve 24 mph and are obnoxiuos ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

Del Webb - Potential to deliver a quality experience is there, but unfortunately

  • Anónimo
  • Comprador de Vivienda Verificado
  • noviembre 03, 2020
  • Saint Cloud, FL

Potential to deliver a quality experience is there, but unfortunately it is not achieved

Del Webb respondió:
We are so sorry that you didn't have an excellent experience building your new home. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS ...

Calificación Global 2

Calidad 3

Integridad 2

Valor 2

Responsabilidad 1

Great sales team, average product shoddy workmanship of flooring, tile masons and painting.

  • Gilbert L.
  • Comprador de Vivienda Verificado
  • noviembre 03, 2020
  • Florham Park, NJ

Poor follow up after closing.

Del Webb respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are having trouble with follow-up from our team. We would like to look into this situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...

Calificación Global 2

Calidad 2

Integridad 3

Valor 2

Responsabilidad 1

Lack of communication

  • John S.
  • Comprador de Vivienda Verificado
  • noviembre 03, 2020
  • Fredericksburg, VA

Finish work is substandard. Materials are also poor quality, examples are the light bulbs that failed on day 1.

Del Webb respondió:
We are so disappointed to hear that you did not experience excellent communication while working with our team and are unhappy with the quality of your new home. We would like to learn more so we can address the situation accordingly and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...

Calificación Global 2

Calidad 3

Integridad 1

Valor 3

Responsabilidad 1

Workmanship lacking quality

  • Anónimo
  • Comprador de Vivienda Verificado
  • noviembre 02, 2020
  • Florham Park, NJ

Materials were generally of good quality. However the quality of the workmanship was poor.

Del Webb respondió:
Thank you for taking the time to share this feedback. If there are any concerns we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and include your address and contact information along with your message. Thank you again. ^AS ...

Calificación Global 2

Calidad 2

Integridad 3

Valor 3

Responsabilidad 1

Del Webb - There have been good experiences in this process unfortunately

  • Robert M.
  • Comprador de Vivienda Verificado
  • octubre 30, 2020
  • Hoschton, GA

There have been good experiences in this process unfortunately there have been some that have been not. It’s a shame that the construction manager who should manage the building of your home settles for a standard called, it’s close enough. He will tell you what you want to hear so that you move along and when he doesn’t deliver, he will not answer your emails, texts or phone calls. The warranty customer service area is slow and does not keep you in the loop as to where your work order is. Better communication with the home owner would be much appreciated instead of wondering if your work ...

Del Webb respondió:
We are so sorry that you have had a frustrating experience working with our team and have not experienced excellent communication. If there are any specific concerns we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you for taking the time to leave a review. ^AS ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 3

Responsabilidad 1

Del Webb - I would never recommend Pulte as a builder.

  • Melinda I.
  • Comprador de Vivienda Verificado
  • octubre 22, 2020
  • Spring Hill, TN

I would never recommend Pulte as a builder. The quality for the price was not good. The follow through with construction issues was poor. I was asked to say that the home was complete at closing, even though it was not complete. The house is not complete as of 10/22 and we closed on 8/10.

Del Webb respondió:
Thank you for taking the time to share your experience although it is disappointing for us to hear. We would like to look into your unresolved concerns and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^AS ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

Dissatisfied

  • Robert S.
  • Comprador de Vivienda Verificado
  • octubre 20, 2020
  • Fort Mill, SC

Numerous issues- Pulte Mortgage, floors had to be replaced and now still having cracking problems, mirror fell off the wall ( took one month to replace), windows caulked poorly, kitchen cabinets installed wrong ( still no resolution) poor design of bathroom lights, heating and air installed wrong, drywall is wavy in ceilings, quality of trim is poor, quality of painting is questionable, trim on garage door falling off! Working with warranty rep has been slow and unsatisfactory

Del Webb respondió:
We are so sorry that our team has not been timely in response to your concerns. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to share your experience. ^AS ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

Poor workmanship

  • Daniel W.
  • Comprador de Vivienda Verificado
  • septiembre 14, 2020
  • Griffin, GA

The overall workmanship on the home was poor. the interior had many areas that were done poorly. After we move in, we called the customer care line twice (gutter problem) and have never received a call back.

Del Webb respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are having trouble getting your issues addressed. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so we can escalate your concerns, we would greatly appreciate it. ^AS ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 3

Responsabilidad 2

Never choose a home virtually without seeing it in person we learned a good lesson

  • Gerald V.
  • Comprador de Vivienda Verificado
  • septiembre 09, 2020
  • Mesquite, NV

I would not recommend a Del Webb home if I were asked about it

Del Webb respondió:
We are so sorry that you are not pleased with your new home. We would like to learn more about this situation so we can assist accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AS ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 3

Responsabilidad 3

Homes are very cheaply built, especially for price. Front yard landscaping is subpar and inadequate.

  • Anónimo
  • Comprador de Vivienda Verificado
  • septiembre 08, 2020
  • Ladera Ranch, CA

Make sure you ask a lot of questions prior to buying. Most of finishes and details are standard and very basic. You need to negotiate for upgrades.

Del Webb respondió:
Thank you for taking the time to share this feedback as it is essential to us as we work to improve the new home build experience for our customers. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com with your comments along with your address and contact information. ^AS ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 3

Not the best

  • Bruce W.
  • Comprador de Vivienda Verificado
  • septiembre 04, 2020
  • Land O' Lakes, FL

Tradesmans work quality is lacking. Materials used are low end with top dollar pricing. Repairs usually require a second call back to get it done correctly.

Del Webb respondió:
We are sorry to hear that you are not happy with the quality of your home and have difficulty getting your concerns addressed. We would like to look into the situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...

Calificación Global 2

Calidad 2

Integridad 3

Valor 2

Responsabilidad 4

Not Good !!!

  • Michael H.
  • Comprador de Vivienda Verificado
  • agosto 25, 2020
  • Land O' Lakes, FL

Get everything done that is not up to your Standards before you close, Because there will be a lot of confusion and unorganized Problems! You will have a difficult time getting them to fix things RIGHT !

Del Webb respondió:
We are so sorry to hear that you have unresolved concerns with your new home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AS ...

Calificación Global 2

Calidad 2

Integridad 4

Valor 3

Responsabilidad 1

Not What I Thought After We Moved In

  • Anónimo
  • Comprador de Vivienda Verificado
  • agosto 13, 2020
  • Wilmington, NC

First of all, let me be clear. Karl, our field manager, was the BEST ever. He was did his best in trying to schedule the trade men to tackle the items needing attended - by there was and still is a delay in getting things done. He bent over backwards for us. We paid a lot of money for our wood floors; probably way more than if we would have done it ourselves from a separate flooring company. But, I wanted to file a claim, the floor representative came out and said indeed there are many issues and would get it fixed - but have not heard anything. Not sure why Pulte uses a whole panel screen ...

Del Webb respondió:
We are very pleased to hear that you had an excellent time working with your field manager but are disappointed that there are still concerns yet to be addressed with your new home. We would like to make leadership aware of these concerns so they can address them accordingly and would appreciate if you could please email customersupport@pultegroup.com with your full name, address and contact information. Thank you. ^AS ...

Calificación Global 2

Calidad 2

Integridad 3

Valor 2

Responsabilidad 2

Inferior Quality of Home Interior

  • Anónimo
  • Comprador de Vivienda Verificado
  • agosto 12, 2020
  • FLORENCE, AZ

Check all doors, cabinets and garage doors. Too many chips, cracks and spaces in cabinets walls etc. Noises when closing the garage door. When you do the walk through, prior to signing, take the time to look carefully at the entire home. If you see inferior quality workmanship and the poor condition of doors and cabinets, say so.

Del Webb respondió:
We are disheartened to hear that you are not pleased with the quality of you home but appreciate you taking the time to share that feedback. If there is anything we can assist with or any additional comments you would like to make, please feel free to email customersupport@pultegroup.com. Thank you. ^AS ...

Calificación Global 2

Calidad 2

Integridad 3

Valor 2

Responsabilidad 3

Merely adequate.

  • Richard R.
  • Comprador de Vivienda Verificado
  • julio 16, 2020
  • Port Saint Lucie, FL

Ask lots of questions and hopefully get truthful answers.

Del Webb respondió:
We are sorry you didn't have an excellent experience working with our team. If you have any concerns that have yet to be addressed or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com with your full name and address along with some additional information so our team can be in touch. ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 1

Responsabilidad 3

workmanship

  • Anónimo
  • Comprador de Vivienda Verificado
  • julio 14, 2020
  • Spring Hill, TN

several workmanship issues for new home that were completely unnecessary. there were several almost stupid mistakes and issues that the builder should have seen during the building process. the field manager did a great job to correct them and the warranty department run by a lady here at del web is wonderful, she schedules everything that's needs to be fixed, you can count on her. most members we spoke with were very disappointed with issues in their homes caused from the builder.

Del Webb respondió:
While we are happy to hear that you have had a pleasant experience with our team members, we are concerned that you are not happy with the quality of your new home. If there is anything we can assist with, please feel free to email customersupport@pultegroup.com with some additional information. Thank you for taking the time to leave a review. ...

Calificación Global 2

Calidad 1

Integridad 3

Valor 2

Responsabilidad 5

Issues slow to be addressed

  • Bryan R.
  • Comprador de Vivienda Verificado
  • julio 06, 2020
  • Summerville, SC

Try to hold off on filling out the survey until all major items with your house have been addressed. While we do love our home and the neighborhood I feel the quality of the house is low compared to what I've had in the past (2 custom-built homes). We had to elevate our issues and they seem to be a bit more focused on getting items fixed. There is just not a lot of attention to detail, and while they use name brands ie Kohler it is really the low end of the brand.

Del Webb respondió:
We are sorry to hear you aren't pleased with the quality of your home. We would like to bring these concerns to the attention of leadership so they can work with you to address them. If you could please email some additional information to customersupport@pultegroup.com we would greatly appreciate it. ...

Calificación Global 2

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

New homeowner

  • Otis M.
  • Comprador de Vivienda Verificado
  • julio 01, 2020
  • Georgetown, TX

Quality and workmanship is absolutely awful. Huge lack of pride in workmanship, interior finishes and if their clients are taken care of. The construction crews are some of the worst in the business.

Del Webb respondió:
We are so disappointed that you aren't happy with the quality of your new home and feel the construction was not done adequately. We would like to look into this situation so we can address it accordingly and would appreciate if you could please email customersupport@pultegroup.com so our team can be in touch. Thank you. ...

Calificación Global 2

Calidad 1

Integridad 3

Valor 1

Responsabilidad 3

Frustrated

  • Kevin W.
  • Comprador de Vivienda Verificado
  • junio 18, 2020
  • Plainfield, IN

We have continually had issues with water in our owners suite closet in a Blue Rock home. First it was the no hot water. Second, water in the closet - still have a dehumidifier in my closet. We moved in April 21st. Thirdly toilet stopped up. Fourth rocks everywhere in the yard along with plastic bottles, wood, or whatever construction workers used was left in our yard and is still there. Of these issues, we have received a new water heater, Toilet makes weird noise when flushing and water in the closet coming from somewhere????? Rocks in the yard and wood and other objects in the yard ...

Del Webb respondió:
We are so sorry you are disappointed in the quality of your new home and are not getting the level of service you deserve. We would like to learn more and work with you to address your concerns. In order to do so, please email customersupport@pultegroup.com and our team will be in touch. ^Abby delwebb

Calificación Global 2

Calidad 2

Integridad 2

Valor 3

Responsabilidad 2

Custom Home Prices for a mass production home/Supervision of production process sadly lacking/Extreme client effort required to get problems effectively dealt withblems

  • Scott C.
  • Comprador de Vivienda Verificado
  • junio 17, 2020
  • Fort Mill, SC

Options are way overpriced compared to after market choices

Del Webb respondió:
We hate hearing that you aren't pleased with the quality of your home and are having a hard time getting your issues corrected in a timely manner. If you could please send some additional information to customersupport@pultegroup.com we would greatly appreciate it. ^Abby delwebb

Calificación Global 2

Calidad 3

Integridad 3

Valor 2

Responsabilidad 2

Puede leer todas las 9441 reseñas de Del Webb para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 9441 reseñas de Del Webb para determinar porque son el mejor equipo para construir su casa.