Reseñas de Del Webb

The design center was a horrible experience although everyone was friendly. I’m a design with my own business for 25 years. I found out after the house was being constructed that I had t seen many options fir such things as doors, cabinet doors etc. I also found the pricing way out of line with the industry .

Very stressful experience. Very disorganized. No responsive.

Vendedor: manejo incorrecto de los problemas en el cierre y manejo incorrecto del problema con el gabinete de la cocina. Supervisor del edificio: respondió a los problemas durante la construcción que podía controlar. En general, mano de obra y acabado de mala calidad; pobre valor para una casa de $ 200. / sf

La base del inodoro se pegó y luego se instaló en el lugar tan sucio que no se vio antes de cerrar. Errores ocultos para intentar evitar ser descubiertos. Baldosa rota enlechada en su lugar. Muy mala mano de obra para baldosas, carpintería, pintura y suciedad extrema que queda atrás. ¡Pinte en todas partes, sobre baldosas de granito y accesorios! Mala mano de obra en el piso del garaje. Si quieres problemas, decepción y frustración, ¡esto es para ti! Hizo llorar a mi esposa. Estos trabajadores no se enorgullecen en absoluto de su trabajo. Se trata de darse prisa y luego seguir adelante. La reparación del mostrador de granito se encuentra al momento de la mudanza antes de la mudanza. Demasiadas sorpresas desagradables. Ah, y no cubren las plantas, a pesar de que se les dijo que la planta necesitaba ser reemplazada que estaba en camino de morir con un recorrido, eso es ridículo. Esta fue y sigue siendo una experiencia muy amarga. Estoy bastante avergonzado por la mano de obra en mi nuevo hogar. ¡Vamos gente, hazlo bien! ... Más

De las ventas al cierre

He tenido la peor experiencia en la construcción de mi casa.

El proceso de construcción es muy estresante. Animaría a cualquiera que esté interesado en vivir en Southern Springs a evitar el proceso de construcción y comprar una casa que ya ha sido construida.

We had planned on this being an interim home until a lot in a future phase but no way would we ever build again with Del Web Pulte community again. First when we signed our contract the lot was not gradin was not finished. We asked our salesman what to expect and were told that it would look like the lots next to us. As the home finally got started we had a severe fall off over the entire lot with a storm drain inlet in it. After several meetings and commitments to make changes we only got one token change that made an insignificant difference. Further meetings with higher up construction staff for us no where and were threatened with having our contract canceled and losing our significant deposit. So we got screwed. Then we found the foundation was too small and the brick on the front columns was having in mid-air. The fix ended up cracking our front porch concrete which they patched over and was too day the least nothing more than a cover up with the Crack still showing. Plumbing in walls left the walls crooked which they tried to fix but made poor attempts at best and the end result still left the walls crooked. We decided to change the trim molding in the house and what we tore out turned out to be nothing but basically pressed cardboard not real wood. For the price and the promise the quality and experience would be high end custom it was just a Pulte tract house. We are taking our complaints to the North Carolina State Licensing Board for General Contractors since they are doing nothing about the big detention pond we are left with in our back yard and cracked front porch concrete. Don't build with them. ... Más

Others have already said it!!! Cheapest materials, poor craftsmanship & could care less after they gas light you and have taken your deposit.

The materials and workmanship are poor. The model homes are immaculate a setup for the bait-and-switch. Prefab walls studs are so twisted and useless sistering with scrap pieces are needed to attach drywall. Foundations are rushed and crack with relief cuts put in too late. Plaster and paint is rough and flawed. The homes outside fit and finish is also poor with visible damage that Pulte turns a blind eye to. Rough-in wiring was not completed on schedule so holes were made into finished walls. Fixtures and cabinets have defects/damage. The list goes on and on. During recent weather neighbor's roof shingles were lifting and flapping in the wind. When issues are brought up gaslighting, delay and deflection is SOP. Pulte blames the contractors like it is out of their control. They act like bystanders. A drive-by is the method used to assure quality control of work being done on the outside of the house [it looks good from here/the street]. The sales office when made aware will say a member of leadership will call but you will hear nothing but crickets. The only responsive member is the Customer Care Manager and she does not get involved until most of the problems have been baked in. Its been an absolute nightmare. Be Afraid - Be Very Afraid [of Pulte]. ... Más

I was excited to learn that Del Webb included two zone HVAC systems with loft purchase. Ability to control temperatures between floors was key to my decision to purchase a loft. Had I known the two-zone control did not work or at best was ineffective in controlling temperatures between main floor and loft, I would not have invested in the loft. Thermostat in loft is always set to 68 degrees, yet temperature reaches 80 degrees, generally 6-7 degrees higher than main floor thermostat. I worry when summer comes the reverse will occur, if I cool loft to 72, main floor will be 65. HVAC vendor has made multiple trips but unable to resolve. Request for management evaluation has gone unanswered. Perhaps as one HVAC tech suggested it is a design issue; source of damper noise on high wind days remains unresolved as well. ... Más

Closed on my home in December and 2 months later we are not able to live in it. Problems with every trade that participated in constructing this home. Terrible workmanship in all areas.

Terrible workmanship. Quick dry concrete and mortar is used. After it rains an ugly white stain will appear on the foundation and mortar. Builder not responsible. Bowed walls, missing texture on corners, shelf in laundry room missing, sloppy painting on doors, sprinkler head in neighbors yard. I ordered a brick based on an existing house. The bricks on my house have divots/holes. The house I based my brick decision on does not have holes. My house looks like it’s 100 years old and was in a war zone. DO NOT BUILD A DEL WEB PLUTE HOME! You’ll regret it.

This is my 8th new construction build and hands down the worse experience. Starting with my first salesperson who was so untrained and incompetent that I started looking at existing homes. A homeowner recommended a different sales person. He was very knowledgeable, but did not share complete information. This is advertised as a Dell Webb 55 community. It is a Pulte build, which has many class action lawsuits and they are building a family section within the neighborhood, which should have been disclosed. The construction manager was inexperienced, untrained and should never have been left to manage construction. The drywall had gaps between the wall and ceiling that were large enough to see the framing. When I complained about this, he said it was normal. I had built ins with a gas fireplace. They forgot to hook the gas to the fireplace and forgot to install the shut off valve. They had to rip out drywall to fix these. These are just two examples. They would not give me the keys until the house was recorded in my name, which I understand. However; they told me they submitted the information to the county in the morning. I called the county and was told Pulte uses the electronic system and it records immediately. Pulte said their process is to release the keys at noon. Technically and legally the home was mine in the morning. I have spoke to numerous neighbors who have been in their home for less than 12 months and are having serious issues, framing, roof, floods, warped sliding glass door frames and many more. They have had to hire inspectors to have repairs done or file ROC complaints to get warranty work done. I wish I would have know half of what I know now before I built. ... Más

I don't have anything good to say. Until now they have not fix my door and molding in my kitchen cabinet. They said it will only take them 3 wks to order and replace my patchy cabinet.My counter top has poor quality. I don't know why you guys deliver those low standard materials . We paid you right but how come you have a poor craftsmanship. My driveway and backyard still such a mess. The pulte mortgage have not yet returned my $720 deposit .They promised to return it if we pay cash, until now they keep passing the buck. I am very upset and disappointed . I am not happy at all. It's a waste of money buying your expensive homes. ... Más

I call the home my 300K mobile home. I've owned numerous homes including new homes. The workmanship and build quality is far below other home builders. My daughter just bought a new Meritage. No comparison, their quality, sales practices and construction management is superior in every aspect. Pulte thrives in deception. They don't disclose hidden fees and when asked about it you get different stories depending on who you talk to. Their construction manager had no clue. Failed to notice obvious problems then waits to the last minute which ends up in poor repairs or no repair at all. I think they buy all of their fixtures at the dollar store and the design center is insanely over priced. For example they want 17K to do tile floors throughout in a 1280sf house. I got outside quotes for just under 7K. The horrible base design of the floors makes it seem like they purposely made it look horrible to force you to buy the overpriced flooring. My design center person was smug and acted like I was below her. She had no clue on the options and what was included. As a result I ended up purchasing extra electrical outlets when there where sufficient outlets included. They also purposely hid the fact that they are building a family neighborhood less that a half mile from the 55+ community. The experience and lack of confidence in Pulte has led me to hire a realtor to sell. I'D NEVER BUY PULTE!!! Buy a tent its better quality. ... Más

It was a bad experience from start to finish. Important reminder to anyone considering this process know you are dealing with SALES..their intention in a large community is about getting you signed and closed! That's it..no more no less. Read your documents VERY carefully! The closing documents will have zero in the sellers column...ALL costs are paid by buyer! Everything and I mean everything is an "option"...even mirrors in primary bathroom and believe it or not the garages are manual!!! If you want remotes...that's an expensive option as well!! The houses are. Built to code but they don't go one step further! Know that and I'd highly recommend getting your own personal inspector at the pre drywall stage and pre close. That saved me! All in all...and I could go on and on...3 words...DON'T DO IT! ... Más

“Make sure they hire a home inspector as the quality of the workmanship was unprofessional.. I would ask to see the certifications of the trades. No supervision of the trades, poor workmanship and total lack of caring and work ethic. There is a sign that says a clean work site is a safe work site. The homesite constantly had trash all over, including pee bottles. If they had done what our inspector said during the 4 pre drywall inspections they would not have had to remove the flooring and level the floor for the final inspection. For as much money as we paid for the house one would have thought that quality would have been a priority. It was not. Getting the house done was the priority no matter the condition of the house. After 6 inspections the home owner had to point out to the contract manager and senior manager of overall home blemishes and corrections that needed to be done. This no way matches our build experience in Alaska. The whole thing seemed like a bait and switch scheme. The model homes did not have the same quality issues as our house. Most everyone we speak to in the neighborhood has the same quality issues and concerns, some of them have more issues than we had. ... Más

We are extremely disappointed either way our home . We have letters with statements from sales team and when we found out that the letter wasn’t true at all and explained to managers they refused to understand . Also many issues in the home need repair . We r working diligently to get warranty people out here

We told them that we had mobility issues. We were told that the lot we picked out would be level. We were deceived! They made a driveway we can not walk down and with 2 steps to get into the house. The Quality of workmanship is bad. Finally when the house was finished and we did our walk through, we found an abundance of problems! We did a second walk through and there was still many of the problems left un touched. We had to do a third walk through on the morning of closing, and still there were so many problems left untouched that we were not able to point them all out. After we closed and moved in we still are finding problems, like a bedroom door not closing properly! This is the third home we have had built and never have we had such a bad experience. ... Más

7 weeks after closing and we are still having major repairs being done. Every week we are finding something else that was not done properly with our home build. We love the area but the quality of their builds are inferior. We would not recommend building with Pulte/Del Webb. Pulte mortgage was also a nightmare, go with your own bank.

Pulte Mortgage, Pulte Insurance, sales, created the worst experience. Failure from every point. Do not buy from Pulte.

I would never again have Pulte build me a home and I would not recommend them to any one. For a home costing well in excess of half a million dollars the finish materials and workmanship are very poor. The landscaping is a joke and has rendered most of our lot unusable without expensive repairs. When we raised the issue we were told “well we just assume you are going to fix it anyway.” I have previously owned a Del Webb home and it was a very good house, that is no longer the case. Buyer beware.

Materials are cheap & quality is poor.

Moved to new area n Gardenrow. Why are streetlights off. That is not safe