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Del Webb

Reseñas de Del Webb

Lo que se tiene que decir de Del Webb

Del Webb tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 4 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 9426 reseñas de Del Webb para saber por qué son el equipo adecuado para construir su nueva casa.

Del Webb

has 4 de 5 estrellas en Todas las ciudades

9426 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 4278

4 ★ 2326

3 ★ 1588

2 ★ 765

1 ★ 469

Calificaciones por Categoría

Calificacion General 4

Calidad 3.8

Integridad 4

Valor 3.9

Responsabilidad 3.8

Calificaciones de Clientes

A builder that doesn’t care

  • Howard E.
  • Comprador de Vivienda Verificado
  • septiembre 07, 2021
  • Corona, CA

Pulte DelWebb Whatever name you want to call them. From construction, delivery of the home, customer service and mortgage company horrible. I think that sums it up

Del Webb respondió:
We are so sorry to hear that you did not feel valued throughout your new home build process. We are concerned that you had this experience and would like to learn more so we can address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 3

Responsabilidad 1

Don't Over Promise & Under Deliver!!

  • Dale P.
  • Comprador de Vivienda Verificado
  • agosto 11, 2021
  • Buckeye, AZ

Our experience was not at all what we were promised. Finding out someone had put a cigarette out in our walk-in shower to finding a banana peel hanging in the spare room closest. The workmanship for the price we paid is very poor. We have had numerous issues with getting things complete. Commutation with our field manager is awful. We should not have to be the ones to contact people in order to have things fixed.

Del Webb respondió:
We are so very sorry to hear that you have had a frustrating experience since moving into your new home. We would like the opportunity to escalate this situation to leadership and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Del Webb - The communication from all parties is horrible

  • Scott C.
  • Comprador de Vivienda Verificado
  • julio 29, 2021
  • Buckeye, AZ

The communication from all parties is horrible

Del Webb respondió:
We are so sorry to hear that our team did not provide excellent communication. We would like to learn more about your experience so we can address it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Excitement quickly turned to disappointment

  • Anónimo
  • Comprador de Vivienda Verificado
  • julio 28, 2021
  • Buckeye, AZ

We did our walk thru and the place was a mess and was told they would do a final clean. Pointed out several issues inside and outside of the house. Received a text 3 days later that everything was fixed and we could move in. I am out of state so I did not come back for 3 weeks. When I arrived w truckloads of items to move in the majority of the walk thru stuff had not been complete and the house was filthy. The superintendent did get most items fixed in next 2 days but I should of never had to delay my move in or call people to come fix and clean. I am still trying to get the last few ...

Del Webb respondió:
We are so sorry to hear that your experience was tarnished by the unfinished items at the time of your closing. We would like to help get those unresolved items addressed and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 2

Responsabilidad 2

Del Webb - Speed is more important than quality.

  • William P.
  • Comprador de Vivienda Verificado
  • julio 28, 2021
  • Spring, TX

Speed is more important than quality... walls aren't plumb... window screens missing... screws missing everywhere... irrigation pipe leaking and neighbors have many more items

Del Webb respondió:
We are sorry to hear that you are unhappy with the quality of your home and that you are dealing with unresolved issues. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of these concerns along with your address and contact information. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Poor quality!

  • Anónimo
  • Comprador de Vivienda Verificado
  • julio 11, 2021
  • San Antonio, TX

This home has low quality of workmanship with many of the finishing details poorly done. We have had to have them come back to redo and repair many items that should of be done correctly in the first place. For a home that cost a half million dollars I would have expected much better quality and attention to details.

Del Webb respondió:
We are so disappointed to hear that you are unhappy with the quality of your new home. If there are any unresolved concerns we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com with the inclusion of your address and contact information and we would be happy to help. ^AH ...

Calificación Global 1

Calidad 1

Integridad 2

Valor 1

Responsabilidad 1

Is that they are out for themselves, don't care about the client

  • Anónimo
  • Comprador de Vivienda Verificado
  • julio 06, 2021
  • MARANA, AZ

the quality of work is awful, I don't know where they get there tradesmen from, but the work is awful. They trip over each other destroying each others sad work skills. Was not impress with the celebration walk through wanted to cry. I am 30 odd days out and still have a punch list and the company is fighting with me weather they are responsible for the repairs. I DON'T RECOMMEND THIS COMPANY

Del Webb respondió:
We are so sorry that you did not feel prioritized throughout your new home build and are now unhappy with your new home. We would like to learn more so we can address your unresolved concerns. If you could please email customersupport@pultegroup.com with a brief summary of these concerns along with your address and contact information we would greatly appreciate it. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

no quality control

  • Daniel F.
  • Comprador de Vivienda Verificado
  • julio 06, 2021
  • San Antonio, TX

bad quality control, shotty craftsman

Del Webb respondió:
We are so sorry to hear that you are unhappy with the quality of your new home. We would like to learn more so we can address your concerns. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 3

Responsabilidad 1

Beware

  • Connie G.
  • Comprador de Vivienda Verificado
  • junio 29, 2021
  • Georgetown, TX

Beware. Tape all of your conversations with all people associated with your transaction from first meeting to Close of Escrow. Most of the people are not trustworthy. Workmanship is poor. No attention to detail. Document everything.

Del Webb respondió:
We are so sorry to hear that you were not able to build trust with your local team and are unhappy with the workmanship in your new home. If there are any unresolved concerns we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 2

Del Webb - I was not happy with the way the my house was done.

  • Donna T.
  • Comprador de Vivienda Verificado
  • junio 29, 2021
  • Okatie, SC

I was not happy with the way the my house was done. Painting was sloppy both on the inside and outside. Light fixtures were poorly done. Bathrooms walls are uneven and the fan sounds like a truck when turned on. On a windy day, the kitchen vent makes a flapping sound. Calls made were usually just lip service with no response to fix the problems

Del Webb respondió:
We are very disappointed to hear that you are unhappy with the quality of your new home. We would be happy to escalate your unresolved concerns. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 1

Lack of professionalism in building process

  • William H.
  • Comprador de Vivienda Verificado
  • junio 29, 2021
  • Fishers, IN

Don’t trust anything they tell you and check the process of building as often as possible. Their subcontractors are lackadaisical and exhibit very poor workmanship and concern about your new home. Quality is substandard for the prices you pay.

Del Webb respondió:
Thank you for taking the time to leave a review although we are disappointed to hear that you had a negative experience working with our team and are unhappy with the quality of your home. We would like to learn more about your concerns so we can address them accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you again. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 1

Del Webb - The appliances are not well-made.

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 03, 2021
  • Lakewood Ranch, FL

The appliances are not well-made. They have problems. The washer is defective, the plumbing is bad.

Del Webb respondió:
We are disappointed to hear that you are having issues with your appliances. If there is anything we can do to help, please feel free to email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you. ^AH delwebb

Calificación Global 1

Calidad 2

Integridad 2

Valor 1

Responsabilidad 2

Lack of Quality

  • Susan P.
  • Comprador de Vivienda Verificado
  • mayo 26, 2021
  • Bluffton, SC

The lack of quality and quality control is non-existent resulting in multiple attempts to resolve the same issue. It is exhausting to say the least. There is also no accountability. Pulte blames the contractors and the contractors blame Pulte. Run, do not walk, to a community that does not use Pulte. This has and continues to be an exercise in futility. Forget about any relaxation while you own a Pulte home.

Del Webb respondió:
We are so disappointed to hear that you had a negative experience and are unhappy with the quality of your home. We would like to help escalate any unresolved concerns you have. If you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information we would greatly appreciate it. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

They suck. Won’t fix even structural problems. I now need to sue

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 26, 2021
  • Florham Park, NJ

Cracked beams. Open roof. Lawn w rocks dead grass and dead plants.

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Del Webb - Horrible communication with the field manager.

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 19, 2021
  • Buckeye, AZ

Horrible communication with the field manager. Never responds in a timely matter or not at all. Workmanship is poor. I've called customer service several times and still nothing gets resolved.

Del Webb respondió:
We are very disappointed to hear that our team did not provide excellent customer service. We would like to help get your concerns resolved. In order for us to do so, we ask that you please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 1

Del Webb - Beware of the lack of quality in the home you are purchasing.

  • Charles V.
  • Comprador de Vivienda Verificado
  • mayo 18, 2021
  • FLORENCE, AZ

Beware of the lack of quality in the home you are purchasing. Walls out of plum, countertops in bath areas out of plum due to walls mentioned. Floors not cleaned before move in. Poor paint finish on doors and trim. Cabinet supplier not standing behind a workmanship issue. The list goes on, but you can see the problems from this short list.

Del Webb respondió:
We are so sorry to hear that you have a list of issues with your new home. We would like to help escalate these concerns for you and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 3

poor workmanship, no attention to detail, or oversight of substandard subcontractors

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 18, 2021
  • Saint Cloud, FL

From sales meeting to final construction, a very painful experience

Del Webb respondió:
We are so sorry to hear that you had a negative experience building your new home and are unhappy with the overall quality. We would like to learn more about your experience so we can address these concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Calificación Global 1

Calidad 2

Integridad 2

Valor 2

Responsabilidad 1

The poor workmanship very shoddy finish on the interior. Paint splatter on the laminate flooring. Microwave not install correctly, door casings uneven at the top bat caulking throughout the home. Very sloppy inside out

  • Nancy B.
  • Comprador de Vivienda Verificado
  • abril 08, 2021
  • Fort Mill, SC

I have nothing good to say about Pulte homes. I paid almost half a million for my house and have been very disappointed in the quality of work. Nicks in laminate flooring, screw holes in the garage where they put up the garage door wrong but neglected to fix the holes. Sloppy finish work the caulking is bad throughout the whole house. The microwave was not installed correctly, the kitchen range is crooked and don’t even get me started on the staircase railing. When the come to fix something the usually make it worse. I have talked to home owners in Carolina Orchards and they to have had ...

Del Webb respondió:
We are so sorry to hear that you have had so many issues with your new home and that your experience has led you to not recommend our services. We would like to assist in addressing these concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for leaving a review. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 1

Pulte and Del Webb only care about closing the deal

  • Stephen B.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Albuquerque, NM

They care about closing the deal. They do not care about you, your home, or about honesty and integrity. Their employees are dishonest and insincere. The company is cheap and will always choose their profit over the quality of the product they deliver to you. Really lackluster customer service by corporate employees who are experts at complaint deflection, redirection and excuse making.

Del Webb respondió:
We are so disappointed to hear that you do not feel valued as a customer and have not received excellent service from our team. We would like to look into this situation so we can address it accordingly and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

POOR QUALITY

  • Lanny C.
  • Comprador de Vivienda Verificado
  • marzo 10, 2021
  • Buckeye, AZ

Our poor quality of workmanship was created by having 5 different field managers exchange responsibility throughout the build of our home. POOR management system. OUR HOME IS FULL OF ITEMS NEEDING RREPAIRED AND THEY ARE CHOOSING TO NOT TAKE RESPONSIBILITY FOR THE MISTAKES such as cracked window, unsmooth granite countertops with sharp edges.. Bowed walls...porch and patio full of birdbaths and craters as well as saw cuts in the edges of our bullnosed cement work...The list Goes On.. underaged kids working on our flooring and tiles.. Shall I continue? This ones gonna hit thecourtroom. Will ...

Del Webb respondió:
We are so disappointed to hear that you are unhappy with the quality of your new home and are having a frustrating time getting your issues addressed. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Del Webb - Fit and finish is sub par.

  • Susan P.
  • Comprador de Vivienda Verificado
  • marzo 10, 2021
  • Hoschton, GA

Fit and finish is sub par. Non responsive to handling issues. Don’t close if everything isn’t done.

Del Webb respondió:
We are so sorry to hear that you have not experienced excellent service regarding your issues. We would like to learn more so we can assist and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Calificación Global 1

Calidad 2

Integridad 2

Valor 2

Responsabilidad 1

no communication,

  • Larry M.
  • Comprador de Vivienda Verificado
  • marzo 04, 2021
  • Lakewood Ranch, FL

we have been in the house for apprx, six weeks and the punch list at walk thru before closing still have not been addressed, the paint job on new trim makes trim look like its thirty years old, full of caulk, paint drips etc.doors are rough{painted with a roller}? I can not express the diapointment, and most neighbors agree

Del Webb respondió:
We are so sorry to hear that you are disappointed with your new home and are having a difficult time getting your issues addressed. We would like to escalate your claims and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Very Poor Customer Service, Communication, and Follow-up

  • Robert M.
  • Comprador de Vivienda Verificado
  • marzo 03, 2021
  • Fishers, IN

At our initial meeting with our field manager (Andy S.) in August 2020, he assured us that he would provide weekly updates as our house was being built. We received "weekly" updates on 9/4, 9/18, and 12/18/2020. We would have to ask questions several times before receiving any response. We would often receive no response at all. When we would raise issues, Andy would often respond "I'll take care of it" but not follow-up and actually do anything. We ordered Pulte's kitchen appliance package and upgraded the cooktop from gas to electric. We had no appliances at all until about a week ...

Del Webb respondió:
We are so disappointed to hear that you did not receive excellent communication throughout your new home build and are still waiting for repairs. We would like to assist and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

Great community poor home builder.

  • Marjorie K.
  • Comprador de Vivienda Verificado
  • enero 06, 2021
  • Buckeye, AZ

Pulte is only in it for the profit. Build quality very poor... They'll tell you one thing and do another.

Del Webb respondió:
We are so sorry to hear that you are unhappy with the quality of your new home. We would like to learn more so we can assist accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Punch List items are taking forever

  • Robert K.
  • Comprador de Vivienda Verificado
  • enero 06, 2021
  • Buckeye, AZ

I have been in our home 6 weeks, all of the whirlpool appliance do not work. Have to call Whirlpool directly, get a service technician out here - after 5 days he comes out and tells me he has to order parts that take 4 to 6 weeks. I paid over $600K for this home - all appliances should work. I would like a call from a Pulte Manager to discuss this problem

Del Webb respondió:
We are so sorry you are experiencing issues with your new home. We would be happy to get you in touch with local leadership so they can work with you to address this situation. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH ...

Calificación Global 1

Calidad 1

Integridad 3

Valor 1

Responsabilidad 1

Puede leer todas las 9426 reseñas de Del Webb para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 9426 reseñas de Del Webb para determinar porque son el mejor equipo para construir su casa.