Reseñas de DiVosta Homes

Significant major repairs due to faulty workmanship after closing as well as numerous warranty issues that have yet to be repaired. Promptness of repair and communication with leadership is very poor.

If you are buying home from Divosta/Pulte - find your own title company, because they will charge you for title insurance. But actually you don't need title insurance with a brand new house. Low quality of kitchen cabinets

Very disappointed in the overall experience. Windows were missing balance rods, customer service not responsive.

The positive is the sales team they have here but the negative is the homes are built very cheaply... doorways and switch plates are crooked and it’s very low end builder grade. We are having to repaint and replace many things to make the house better quality. Disappointed ☹️

Overall, the design of the home is great. There were minor issues upon moving in that could be expected with a new home, however, customer service is horrible. Difficult people to deal with after purchasing - rude and seems to be condescending to women.

Overall we like our new home. One huge problem we have experienced is a horrible interior paint job, window frames around permanent windows look horrible, our outdoor A/C unit has a very loud vibration noise and glue/caulk is all over the floor tiles. We continue to work on the floor ourselves, as it is very unsightly. Currently still waiting for all of our warranty repairs to be completed. Very frustrating.

Esperaba obtener la misma calidad que vi en la casa modelo. Es difícil ver todos los detalles en un corto período de tiempo. Una vez que me mudé, me di cuenta de que todas las aberturas están cortadas en diagonal. Incluso la puerta principal tiene un triángulo en la pared. Las puertas corredizas no están alineadas, la puerta corrediza del baño se separó en medio de la noche dentro de los 17 días posteriores a la mudanza. El control de calidad de la construcción es terrible. Nunca había visto una construcción como esta. Hubo que nivelar los electrodomésticos. Los electrodomésticos no pueden ser más económicos. Por lo que pagamos por comprar una de estas casas deberíamos obtener mucho más. ... Más

60 días después Y mi lista de problemas aún no se ha resuelto. Quiero citas para cualquier trabajador que venga a mi casa. Creo que 60 días después de cerrar mi lista de mano de obra de mala calidad debería completarse, ¡pero no es así! Estoy sopesando mis muchas opciones ... Quedan para arreglar en el lote 402 01-13-20 Rayas dentro del lavabo del baño junto a la oficina (muy liviano) Armario de cocina dejado al lado del reemplazo del refrigerador A / C según las notas de Nick en la instalación Reubicar la iluminación de inundación  en la esquina SE junto al dormitorio principal Los detalles del gabinete / tocador en el baño principal no son del mismo color que el resto del tocador. El techo del garaje tiene una caja eléctrica abierta con un cable que cuelga  Reparación de la caja de medios Enchufe RJ45 Cables que cuelgan de él. Las rejillas de ventilación que conducen al techo desde los dos baños de invitados hacen mucho ruido con cualquier tipo de viento y necesita ser reparado.  ... Más

Mal servicio al cliente en todos los aspectos. Parece que ahora que el mercado inmobiliario está funcionando muy bien, a la gente simplemente no le importa. Francamente, es ridículo. Mala respuesta a problemas menores. Te dicen que se ocuparán de ello, pero nunca lo hacen. Una persona te dice una cosa y luego la siguiente te dice algo diferente. Siempre pensé que DiVosta era un constructor de calidad ... ¡¡¡Vaya, me engañaron !!!

El vendedor y la persona de Castle Management han sido de mala educación y desagradables, lo que ha hecho de esta una experiencia desagradable.

Sin comentarios

Cuando una casa se 'construye' en solo cuatro meses, hay poco tiempo para prestar atención a los detalles. Recibir el servicio después de la mudanza ha sido lento y el representante de "servicio al cliente" no ha respondido.

We have had non-stop issues with our home. Nobody communicates the problem correctly, everyone is apparently overworked, we currently have NO POWER on half our house for the third time and we have only had it since March and no way to resolve it. Nobody wants to help or address any problems after you move in

MAKE SURE YOU TAKE YOUR TIME AND CHECK ALL THE FINISHING WORK AT WALKTHRU BEFORE YOUR CLOSING.

House very poorly assembled- base board trim poorly installed by Thrid party contractor , rain gutter misaligned , Hot water heater missing mounting hardware ( missing screws) heater loose on outside wall Construction manger has been notified and nothing has been at this time ( 11/30/24) Electrical …. 1) two different electrical companies working on my house , main house electrical Edmondson Electrical Co Installed house power wiring ,Electrical panel Switches and plugs very poorly installed I voiced my concerns and things fell deaf ears To me things to list that are problems

Be aware of what you're buying. Serious issues have been identified with the home and apparently they don't seem to care---

You will wait a long time to have items corrected under the warranty process. For the amount that was paid for the house, many items should have been corrected and or inspected prior to closing so the new owners do not have to hire an independent Home Inspector. When I asked why the toilet supply line was installed on an angle (not professional at all) I was told, well, you know plumbers. I guess this is why one of my electrical boxes in loose? Ignorance is bliss I guess since we only have 1 year to file our claims.

Although I love my home's design and the community, the building experience was really stressful and customer service was terrible.

Virtual closing was poor quality via FaceTime. Home had several issues not reviewed at closing. Lights and outlets not working. We were able to go to our villa a few weeks later to review the condition. The house was supposed to be move in condition. The Hot water was not on, damage you a cabinet door that needs replacement, damage to bathtub. Lights and outlets not working and a running toilet. Certainly not the move in condition as promised. The condition has been reported to the customer care team Only received notic of on item scheduled for repair. Most oft the items should have been completed by now but it’s not. I closed virtually and expected if anything needs repair it will be done immediately. Very disappointed. ... Más

The home was built with trusses that were on the ground for over 2 months and were moldy when installed. The carpentry work is sub-standard (doors that didn't close or were cut too short, loose hinges, etc.) The pool skimmer flap was just floating in the pool and there were globs of Gunite on the pool tile and coping. The wall paint was so thin that we had to repaint the walls before we moved in, the wall texture is hard to even describe as it is inconsistent throughout the home. The project manager (Justin S.) was responsive but had no authority to change much. The customer care person (Gene K) has been very helpful in writing tickets to correct the various issues, but the subcontractors assigned with correcting the issues are very slow to respond. ... Más

First, it was six months before the slab was poured. A couple months for permits but six months is unacceptable. We did get delayed, probably a months worth by Ian, not the builders fault. We had three different CMs (Construction Managers) that are supposed to manage the build but we had a difficult experience with the lot. Nadine ghosted us, Justin was there briefly but left Divosta/Pulte and Dan was new and inexperienced. Joe is the manager of the local CMs here and he's a good talker, just not good in meeting the expectations he made in the discussions we had with him. In all three CMs we got to the point that they stopped communicating back to our request for more information and/or next steps. The CMs have been overloaded and they are ineffective under that overload. It took just under 18 months to finish our home which cost us thousands more in rent and storage. We also had to manage the project way more than we wanted and our punch list is over 40 items long. I doubt that all 40 items will be done in the 12 month home warranty period and I am seriously looking at retaining a attorney who is good with the arbitration process. Love our location but had I know this builder would be so sub-par I would have looked further. ... Más

Buy a existing home.

Shoddy workmanship and no customer service

Poor quality, basically we closed on a house that DiVosta should be embarrassed to call "completed". My bad for going thru with the closing. Now we have blue tape everywhere to note the warranty issues, which are slow and so far issues they say are fixed are clearly not fixed. Beachwalk is an awesome location with awesome neighbors, but DiVosta has been a big disappointment unfortunately.

Beautiful house, but too many serious issues like water leaks (before the storm). Not enough experienced personnel to oversee the process and ensure quality. Communication slips when things get busy and homeowner is left to fend for themselves. Their building process can not deal with supply chain issues in a systematic , orderly process although the managers do their best. Warranty issues take a long time to get resolved.