Reseñas de Drees Custom Homes

When I decided to build with Drees, was because I wanted to build an upgraded house that will be our last house, as a family we did a tremendous financial effort to make this happen. Drees, did not meet the expectations, their quality does not meet what they advertise. The price tag is steep and yet the house was rushed and has multiple issues, everything from tile, sheetrock, stucco, paint, electrical issues, etc. -- I would NOT recommend Drees at all. If I had to do it again, I would choose a different upscale builder.

My family and I chose Drees for several reasons, but most importantly because we assumed we would be getting a solid, quality product incomparable to other builders in the community. Unfortunately, we have encountered several issues throughout the construction process and even after closing. A lot of our issues were not rectified prior to closing despite making them known in a sufficient amount of time. The quality of worksmanship on several areas in the home are mediocre at best and it takes a lot of persistence on the homeowner’s part to make sure things are done correctly because the builders are not overseeing the homes as they should. Overall, I am not pleased with Drees as a builder and there is much improvement that needs to take place for the price point of these homes to be as high as they are. ... Más

Hard to find good craftsmanship right now - houses being built too quickly, sacrificing quality and attention to detail. Feel like our house is worth 60% of what we paid for due to the finished product not meeting our expectations.

Do not buy a home from Laurel. Nothing she said was factual

I would not buy from Drees ever again. They install or fix one thing, but brake/damage two to three other things. Getting them to actually fix something is a joke. Quality of work is not there anymore. Our 19 year old home we sold was more energy efficient than this new home.

Up front purchase experience was ok. However, once we signed the papers it all went downhill. Issues with the floors and tile from day 1 and were unable to get responses from Drees. I even wrote letters to the. Operate office and the regional ofgice and called customer support- no response. We finally had someone from drees out last week-2months after closing. There are o few other quality issues that will hopefully be addressed.

we just built a custom home in Bryan and builder was pro-active asap on follow up every few days with resolution within 24 hours we are beyond disappointment on lack of contractors checking their work for the most part spent $860K and this house is not worth it especially the fact they just landscaped front yard over the clay and did not put any top soil/garden mix down to ensure establishing a healthy front yard

Worst Experience EVER. The Design Center should have the decency to tell the truth or at least consult the builder for what's really POSSIBLE and NOT. I'm seriously consider suing them.

Our sales team was extremely rude with most concerns, builder took 15 months, many days and weeks with no one working. Ordered brick wrong which was the first thing we had to order after signing and we had to choose another brick when it came in incorrectly. Always belittling the customer when we ask questions on why something not done. I would NEVER recommend this company for someone to build on their own lot. Its very sad that we have a $850,000 home that we didn't enjoy building. I would never treat my customers like they did.

Builder helped in some cases. Construction delayed because of supply issues but also because of incompetency of the builder to keep material safe in the home. Communication provided every week but more than half of the communication from May 2021 is no work done or we don't know how long it will take. For us field work, coordination among workers is more important than calling us each week and saying no work done. We believe the builder may be overwhelmed with work and didn't meet our expectations in some areas even after reporting.

It took us 20 months for the construction to happen. Finally moved in end of October, responsiveness from the builder is almost null. We have to chase for everything. There was never an instant where things happened without us asking multiple times. Still living in a house without cabinet hardware. Things were build non standard. Eg few door height are non standard because of which we are not able to find compatible doors. Overall experience of building the house is terrible, except our sales manger. Everything else is a joke…….

We started our journey with Drees in May of 2020, and finally moved in September 2022. 3 months after moving in, we are still without basic items (like a microwave), parts are missing, and items do not function properly. We wanted to move into a fully functioning, completed home but agreed to move in early before interest rates rose again and our rate lock expired. Big mistake! The builder is too busy building new houses to address our issues and the “warranty” rep only wants to tell us why he won’t take care of it. My recommendation to anyone considering Drees: buy a completed house and be prepared to customize it. You won’t get what you want from Drees in a customized home build. ... Más

Dear Drees Team, I hope this message finds you well. My family and I were quite excited to move into our new home built by your team, especially with our 2-year-old. However, the move was quite challenging as we were managing the move, temporary housing, and caring for our toddler. Initially, everything seemed to be in order, but after a month, we started noticing numerous issues that should have been addressed by the builder as part of quality control. Our home was built within six months, and we can't help but feel it was rushed. Given the $1,259,000 price tag, we had high expectations and never anticipated encountering such sloppy work. For instance, our cabinets need repainting, there's paint splatter, known issues with stained cabinets, and plugs coming out of the ground that haven't been addressed, among a laundry list of other items that require correction. We have been attempting to get these issues fixed, but the process has been extremely slow, and we are being asked to wait until the 11-month inspection. Issues that were identified before closing still haven't been resolved, and we find ourselves having to repeatedly explain the problems. This ongoing situation has left us with a continuous trail of dust and mess as we try to get these issues addressed. It has been a tedious process, and we still haven't been provided with a clear and concise plan to rectify these issues, which is frustrating on many levels. We kindly request a more immediate and effective resolution plan. We understand that some issues may take time, but clear communication and a proactive approach would go a long way in alleviating our frustrations. We look forward to your prompt attention to these matters. ... Más

I closed on my new custom home with Drees in July, and unfortunately my experience since then has been very disappointing. At closing, my driveway was covered in dirt, and I was assured it would be power washed after 30 days to protect my new sod. When they finally did, the driveway remained permanently stained due to dirt sitting for weeks on porous concrete and heavy machinery driving over it. Drees has been aware of this issue for over 30 days, and I have reached out to the CEO’s office several times, yet the issue remains unresolved. For a brand-new custom home, a blotchy, stained driveway is simply unacceptable, and the lack of accountability has been extremely frustrating. On top of that, months later I am still waiting for my punch list items to be completed. The delays and lack of follow-through are not what you would expect from a company that promises quality and customer service. When you purchase a new home from a builder like Drees, you expect quality, transparency, and timely resolution of issues. Unfortunately, my experience has been the opposite. I would caution others to think twice before building with Drees. ... Más

We were very impressed at our first few meetings with Drees Sales. Once we were into the process, from design center to closing, it was disappointing to say the least. The design process was a challenge all the way through, the build manager lied about items being completed when he wasn’t even on site or hadn’t been on site. The quality of work that was acceptable by the Drees team was disgusting. After repeated notifications items were still not completed. One driving factor was Drees wanted to close by a certain time rather than providing a home, that was to be our dream home. We conceded on hundreds of items, left to take care of on our own. And I really wished we hadn’t. ... Más

This was our 2nd experience building home, 1st experience was fantastic and this 2nd one was mediocre. Work done by quite a few vendors are substandard quality for the price, it looked like the goal of the entire project was to finish the work, not deliver better product, some of the things were pure negligence, not much auditing by contractor once work finished by vendors, questionable decision by Drees to continue with vendors that have extremely poor public reputations, looks like profitability is priority over customer satisfaction!

Beautiful looking home but very poor workmanship/quality of materials through out the home, end-up having many patch work fixes right after move-in(moved in after 5 weeks of closing) including post closing open issues, It is very disappointing experience, hassle, getting exhausted going thru fixing the many patch works thru many vendors, Not happy. Looking forward when every thing will be fixed (3 months passed so far, still many open issues) to get some peace.

Drees never took our personal situation into account and they completely tried to rush us into an unfinished home. They cost us lots of money and more importantly our time. They never checked the home before our walk-throughs and we had to push closing multiple times causing us so much stress and hassle.

I will not even recommend any one to even get their dog house built by dreees

Daniella is the Marketing person, we haven't never seen this marketing person like never before. Not even Single thing has been addressed by her. However we were given Builder contact just before closing, he was little accommodative. But Daniella behaved just like selling the home itself a great thing for you

Nerve will build and refer anybody.

I can not leave a good review for Drees. The timeline was a train wreck, the quality of the work is shockingly poor and all the GC's were a massive disappointment until Graham stepped in. His communication was and still is awesome. I will never recommend or build a Drees home again but Graham made the end of this terrible process not as terrible.

Delay after delay, the quality of the materials and the quality of the work are poor, response time and communication is poor. The subcontractors they use don't care about the quality of their work or your house and it shows.

The worst on every level.

It was a very difficult process that took over a year. As buyers we had to manage the project and were constantly catching mistakes. The craftsmanship was very poor though-out and many things had to be redone multiple times. Which delayed the timeline. We have been in the home for 2 months now and have a long list of items that still need to be fixed. Electrical, tile, flooring, cabinet (are horrible), missing shelf and rod in laundry room, pavement repair, etc. when providing feedback earlier on Drees never reached out to discuss our issues or concerns. We would not recommend Drees to anyone. ... Más