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Reseñas de Drees Custom Homes

Lo que se tiene que decir de Drees Custom Homes

Drees Custom Homes tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.9 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 253 reseñas de Drees Custom Homes para saber por qué son el equipo adecuado para construir su nueva casa.

Drees Custom Homes

has 3.9 de 5 estrellas en Todas las ciudades

253 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 129

4 ★ 39

3 ★ 32

2 ★ 28

1 ★ 25

Calificaciones por Categoría

Calificacion General 3.9

Calidad 3.7

Integridad 3.9

Valor 3.8

Responsabilidad 3.8

Calificaciones de Clientes

Great upfront sales presentation

  • Jon L.
  • Comprador de Vivienda Verificado
  • octubre 28, 2021
  • Arlington, TX

Drees offers some great floor plans and the model homes will for sure get you hooked, however, some of their subs could have been more dedicated to their workmanship. Additionally, it would have been nice of Drees and the head of construction to take into consideration the homeowners intent to purchase. For instance, do not run utility service lines down the middle of a pool-sized backyard forcing the new homeowner to incur costly expenses to move those lines in order to put in a pool. Drees offered no concession and no remedy to the situation even though they ultimately signed off on these ...

Calificación Global 4


Calidad 3

Integridad 4

Valor 5

Responsabilidad 4

Drees Custom Homes - I’ll recommend them to my family and friends

  • Lowell C.
  • Comprador de Vivienda Verificado
  • septiembre 22, 2021
  • Georgetown, TX

I’ll recommend them to my family and friends

Drees Custom Homes respondió:
Lowell - We so appreciate the recommendation! Thank you for taking the time to share your feedback with us. We wish you all the best in your Drees Custom home! dreescustomhomes

Calificación Global 4


Calidad 3

Integridad 5

Valor 3

Responsabilidad 5

Drees Custom Homes - Still I have an issue about window

  • Tong C.
  • Comprador de Vivienda Verificado
  • agosto 31, 2021
  • Georgetown, TX

Still I have an issue about window

Drees Custom Homes respondió:
Tong - Thank you for taking the time to share this feedback; customer satisfaction is very important to us. We have passed your message along to our Austin Warranty Team, and they will be reaching out to your directly regarding your concern. dreescustomhomes

Calificación Global 4


Calidad 5

Integridad 4

Valor 5

Responsabilidad 3

Drees Custom Homes - Drees has built a quality home!

  • Randell D.
  • Comprador de Vivienda Verificado
  • agosto 10, 2021
  • Rosharon, TX

Drees has built a quality home!

Drees Custom Homes respondió:
Randell - We are so happy to hear you love your Drees home! Thank you for sharing your feedback with us. We wish you all the best as you begin your next chapter in your new home! dreescustomhomes

Calificación Global 4


Calidad 4

Integridad 4

Valor 4

Responsabilidad 5

Good and Bad

  • Arturo F.
  • Comprador de Vivienda Verificado
  • noviembre 16, 2025
  • Roanoke, TX

Drees builds a solid house, but they need to pay attention to the details and their contractors. When you buy a $1.5 million dollar home, you shouldn’t have to worry about brick defects or scratches on window frames, shelves, and gutters. Also, concrete work had many defects, scratches, and cracks. Drees does their best to make things right, but if they just slowed down and focused more on details they’d be great. Still probably one of the best builders in the area.

Drees Custom Homes respondió:
Arturo - Thank you for taking the time to share your feedback with us. Quality and customer satisfaction are of the utmost importance to us, and we have shared your review with our local leadership team. Please know that our team is committed to fixing any warrantable concerns you might have. If you haven't already, please contact Customer Care by phone or email so we can assist you as quickly as possible. ...

Calificación Global 4


Calidad 2

Integridad 5

Valor 3

Responsabilidad 4

Purchase agreement

  • Anónimo
  • Comprador de Vivienda Verificado
  • septiembre 24, 2025
  • Roanoke, TX

Generally good to work with. Some workmanship issues were encountered

Calificación Global 4


Calidad 3

Integridad 4

Valor 3

Responsabilidad 3

Slow customer service.

  • Stephen S.
  • Comprador de Vivienda Verificado
  • junio 04, 2025
  • Conroe, TX

Overall, we are happy with the home. For the most part, it seems like a quality home. I am not pleased with the customer service though. Over two months since we closed/moved in, we still have outstanding items from our final walkthrough that have not been fixed. That is unacceptable. In addition, we have had some items come up since moving in that are covered under the warranty, and those items are taking some time to get completed. The line of communication needs to be better.

Drees Custom Homes respondió:
Stephen - First, we sincerely apologize for any inconvenience you may have experienced post-closing. We take customer satisfaction very seriously, and we have shared your review with our local team. Our Manager advised that our vendor will be replacing your cabinet, and we are very sympathetic to the process taking longer than expected. Please know you can reach out to your Customer Care Team by phone or email if you need anything in the meantime. ...

Calificación Global 4


Calidad 3

Integridad 4

Valor 3

Responsabilidad 2

The contractors need a lot of babysitting

  • Sathish V.
  • Comprador de Vivienda Verificado
  • mayo 16, 2024
  • MCKINNEY, TX

A lot of minor to major imperfections in worksmanship for the price paid. Needs a lot more babysitting to point out issues and they atleast 2-3 visits to get fixed.

Drees Custom Homes respondió:
Sathish - Thank you for taking the time to leave your feedback, as it helps us improve the home building experience for all of our home buyers. Please know that if you have any specific concerns regarding your home, you can always reach out to your Customer Care Team by phone or email and they will assist you as quickly as possible. ...

Calificación Global 4


Calidad 2

Integridad 4

Valor 3

Responsabilidad 3

They are okay with need improvement!

  • Amjad S.
  • Comprador de Vivienda Verificado
  • agosto 30, 2023
  • Mansfield, TX

They need to work on finding better contractors with better quality work.

Calificación Global 4


Calidad 3

Integridad 4

Valor 3

Responsabilidad 4

Slow to finish

  • Anónimo
  • Comprador de Vivienda Verificado
  • agosto 22, 2023
  • Aledo, TX

We are still waiting for a few things to be fixed and it’s been over two months. There are also a few quality issues in some if the cabinetry.

Drees Custom Homes respondió:
Hello - Thank you for bringing this to our attention. Please know we take reviews about warranty items very seriously, and we have shared this with our Customer Care Team so they are aware. If you have not already, please reach out to your Customer Care Representative by email or phone so that we can assist you as quickly as possible. ...

Calificación Global 4


Calidad 3

Integridad 4

Valor 4

Responsabilidad 3

Overall good but attention to detail is lacking

  • Yosuke K.
  • Comprador de Vivienda Verificado
  • junio 05, 2022
  • Austin, TX

While the overall experience of buying a Drees home was very nice, the attention to detail was lacking from the construction and paint crew. We are still finding things that were either damaged during construction or left unfinished. THE ONE THAT ANNOYS ME THE MOST: The sides of the kitchen cabinets were scratched up by the guy who had installed the stove hood vent. The hood was installed after the final walk through because they had the wrong one at the time. We didn't notice it until a few weeks after moving in. Very annoying to say the least.

Calificación Global 4


Calidad 2

Integridad 5

Valor 3

Responsabilidad 4

Drees Custom Homes - Hard to get them to come back and fix anything after closing.

  • Ryan R.
  • Comprador de Vivienda Verificado
  • mayo 31, 2022
  • Dripping Springs, TX

Hard to get them to come back and fix anything after closing. Going ok two ( 2 ) months to fix a water leak and the issue is still not resolved.

Calificación Global 4


Calidad 3

Integridad 4

Valor 4

Responsabilidad 1

Drees Custom Homes - Overall, we are pleased with the house.

  • Spencer S.
  • Comprador de Vivienda Verificado
  • abril 28, 2022
  • Aledo, TX

Overall, we are pleased with the house. There have been a lot of issues related materials and workmanship. Issues include: - Cabinets - bowed walls - wall in garage should be replaced - Trim - Paint - horrible caulking throughout the house - a few other small items

Calificación Global 4


Calidad 1

Integridad 4

Valor 3

Responsabilidad 4

Drees Custom Homes - Once you close on the house and notice any issues they are slow

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 07, 2022
  • Manvel, TX

Once you close on the house and notice any issues they are slow to follow-up. You'll get told whatever they think you want to hear. Three plus emails about the same issues are three to many.

Calificación Global 4


Calidad 3

Integridad 3

Valor 4

Responsabilidad 3

Our home is beautiful

  • Robert P.
  • Comprador de Vivienda Verificado
  • octubre 21, 2021
  • Prosper, TX

This is a hard review to give because we love our home and it’s beautiful. However, there are still unfinished items and things that need to be done. COVID hasn’t helped but Drees should have back up options to deal with this as they have had over a year to adjust. I feel like they give priority to homes under construction but once you close, you become an afterthought.

Calificación Global 4


Calidad 3

Integridad 4

Valor 4

Responsabilidad 4

Drees took care of issues but sub cons were not careful.

  • Mark S.
  • Comprador de Vivienda Verificado
  • agosto 11, 2021
  • Austin, TX

Drees took care of issues every time but sub cons were not careful.

Drees Custom Homes respondió:
Mark - Taking care of our homeowners is our number one priority. We have passed your message along to our Austin leadership team. Thank you for taking the time to leave us feedback. dreescustomhomes

Calificación Global 4


Calidad 3

Integridad 3

Valor 3

Responsabilidad 3

design center and closing

  • Nghia M.
  • Comprador de Vivienda Verificado
  • agosto 10, 2021
  • Mansfield, TX

You have to keep them on their toes.

Drees Custom Homes respondió:
Nghia - Thank you for taking the time to leave us a review! We appreciate your feedback. dreescustomhomes

Calificación Global 4


Calidad 4

Integridad 4

Valor 4

Responsabilidad 3

Quality is not there for the price you pay

  • Anónimo
  • Comprador de Vivienda Verificado
  • abril 01, 2025
  • Conroe, TX

Overall it is a house. Other than that, the quality of the work and the materials used are sub par. You would expect at this price level that you wouldn't need to have a punch list a mile long. It is like the construction manager had no eyes. I had to point out issues as the home was being built and they still missed a great deal. They have no attention to detail.

Drees Custom Homes respondió:
Hello - Thank you for sharing your feedback. We genuinely apologize that your experience with the quality of our work did not meet your expectations. Quality is of the utmost importance to us, and we strive to ensure that every detail is addressed. Please reach out to your Customer Care Team by phone or email (houstoncustomercare@dreeshomes.com) so we can resolve any remaining concerns you might have. ...

Calificación Global 4


Calidad 2

Integridad 3

Valor 2

Responsabilidad 4

Overall satisfactory experience

  • Asish L.
  • Comprador de Vivienda Verificado
  • diciembre 07, 2022
  • Arlington, TX

We bought the house over phone calls and e-mails. Reagan was amazing and so was Preston. The financing part was a disaster through the lending company. And when we got the house, there were some basic things that were not thought of well for a 2022 home like electric outlet outside the house, outlets for security system, conduit for internet intake to make the house fiber optic ready and so on. It was very disheartening, and almost made us regret the purchase, but we’ll it’s too late and we are trying to make the best out if it.

Calificación Global 3


Calidad 3

Integridad 4

Valor 4

Responsabilidad 5

Drees Custom Homes - The experience we had is probably no worse than other builders

  • Philip R.
  • Comprador de Vivienda Verificado
  • agosto 11, 2022
  • Arlington, TX

The experience we had is probably no worse than other builders in this current environment of limited supplies and labor.

Calificación Global 3


Calidad 4

Integridad 5

Valor 4

Responsabilidad 3

Bob

  • Robert R.
  • Comprador de Vivienda Verificado
  • marzo 11, 2026
  • Arlington, TX

Poor communication with what is included in your home versus what was seen in model. Everything was an add on! Not built with senior living in mind. More focus on the details- sales office mediocre at best with direct follow-up and communication. Sent incorrect information on utilities, title location. For the value of this home very average service, this includes the design center. We had a solid onsite supervisor and hope our home was built to surpass our expectations.

Drees Custom Homes respondió:
Robert - Thank you for taking the time to share your feedback with us. While we are happy to hear your Builder helped make your experience better, we are sorry to hear that other aspects of your experience fell short. We take our customers' feedback very seriously, and we have shared your comments with our leadership team. We truly hope your home exceeds your expectations, but if you have any specific concerns, please contact Customer Care by phone or email so we can assist you as quickly as possible. ...

Calificación Global 3


Calidad 3

Integridad 2

Valor 3

Responsabilidad 4

Attention to detail is poor

  • Anónimo
  • Comprador de Vivienda Verificado
  • octubre 01, 2025
  • Allen, TX

Attention to detail is poor

Drees Custom Homes respondió:
Hello - Thank you for taking the time to share your feedback with us, as it helps us improve the home building experience for our customers. If you have a warrantable concern, we would like to make it right for you. Please reach out to your Customer Care Team by phone or email so that we can assist you as quickly as possible. ...

Calificación Global 3


Calidad 4

Integridad 3

Valor 4

Responsabilidad 3

Mixed process with questionable quality

  • Ted B.
  • Comprador de Vivienda Verificado
  • agosto 27, 2025
  • McKinney, TX

Mixed process with builder. Unimpressed with quality of build and the number of problems that have come up after just 2 months.

Drees Custom Homes respondió:
Ted, thank you for sharing your feedback. We regret that your experience has not met expectations. Michael will be meeting with you at your upcoming 90-day visit to review your concerns, and our team will ensure the necessary steps are taken to address them. dreescustomhomes

Calificación Global 3


Calidad 2

Integridad 4

Valor 2

Responsabilidad 4

Bad experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 28, 2025
  • Aledo, TX

Wouldn’t purchase a Drees home again, overall bad experience. There are other builders where you can get more for your money and still have the same quality & craftsmanship.

Drees Custom Homes respondió:
Hello - Please know that customer satisfaction and providing exceptional quality are of the utmost importance to us. We have shared your feedback with our local leadership team, and we encourage you to reach out to your Customer Care Team directly if you have any specific concerns. That way, we can assist you as quickly as possible. ...

Calificación Global 3


Calidad 3

Integridad 3

Valor 3

Responsabilidad 4

Drees Homes

  • Russell D.
  • Comprador de Vivienda Verificado
  • octubre 10, 2024
  • Fulshear, TX

Eventually you do end up with a really nice home, but manage your expectations of the process.

Drees Custom Homes respondió:
Russell - Please know that customer satisfaction is of the utmost importance to us. It sounds like we fell short of your expectations, and for that we sincerely apologize. If you have any specific concerns, please don't hesitate to reach out to your Customer Care Team by phone or email so that we can assist you as quickly as possible. ...

Calificación Global 3


Calidad 3

Integridad 3

Valor 4

Responsabilidad 3

Puede leer todas las 253 reseñas de Drees Custom Homes para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 253 reseñas de Drees Custom Homes para determinar porque son el mejor equipo para construir su casa.