Reseñas de Drees Custom Homes

Attention to detail is poor

Mixed process with builder. Unimpressed with quality of build and the number of problems that have come up after just 2 months.

Wouldn’t purchase a Drees home again, overall bad experience. There are other builders where you can get more for your money and still have the same quality & craftsmanship.

Eventually you do end up with a really nice home, but manage your expectations of the process.

Cannot recommend this builder as would not want anybody to go thru what i had to deal with.

Our building manager Kevin is amazing, he responded email and text promptly. He is friendly and responsible. He is the best building manager I've ever met. A big thanks to him !!!!!!

After contracting in September of 2021, the experience slowly devolved. Foundation wasn't poured until mid-February 2022. Consistent lack of communication on timeline and progress. Having bought at the peak year brought other challenges. Sub-par subcontractor teams. We are left with large cracks through grade beams, walls & windows that are not square or plumb. flickering LED light fixtures, unfinished chimney flashing with exposed wood and gaps, shingle issues, bowed subroofing. Alll at the amazing high dollar 2021 price. I will say that the Drees warranty department has been excellent. While not resolving any of these mentioned build issues, we did have 2 plumbing backups that were caused by the subcontractors that were immediately resolved. Our closing punch list remains uncompleted by the construction manager. Overall very disappointing and lackluster experience and build after this being the 3rd drees home in our family. If you are going to spend this kind of money, go with a better, smaller builder. ... Más

Some are good, some are not, My entrance door is not painted with the finishing coat. Some cabinet doors in the upper floor is missing

Just brand name but it is not good anymore

Depends on the community it varies a lot. I love my home and loved working the sales rep, but working with construction manager was very difficult. My house is not 100% complete, since I still have contractors coming in and out to fix the house. Finish touch ups are not cleanly done even after I moved in 3 months ago.

Signed contract in March 2021, given a Feb. 2022 complete date. Did not close until May 2022. Attention to detail was lacking. Lots of punch list items. Subcontractors did not read prints. Custom modifications seemed to be problematic. A/C unit appears to be undersized.

We were extremely excited initially about our home buying process. It went great till the construction started. Too many mistakes during the construction process. To compound to the problem the quality of workmanship was extremely poor. The supervision in the initial phase of construction was lacking. The builder had to re- work on lot of issues. After taking possession we have had roof leaks, the air conditioner not working etc. Although the builder has been responsive and fixing these issues, as a customer we are not very excited about this. We also worry what other issues can crop in the future and how would Drees response once the warranty period is over. Thanks! ... Más

Any excuses they said were due to Covid and supply chain problem. Really!?

There was a lack of quality control and project oversight throughout the build. Even after the build there are still a number of punch list items that need to be completed and the only response I ever receive is when I push on the builder.

Not the worst, but not the best.

Make sure to oversee every stage, especially if a bigger home. They cut corners like a spec builder, so stay on top of the project. The craftsmanship is average, you have to push for exceptional quality.

I was having a really good experience. Trying to get things done after closing has been a hassle. It is very disappointing, very different experience than our 1st house with Drees.

Too many things promised leaving us without in the end. They seemed to rush through process without fully knowing enough to explain items/not allowing the experts such as tradesmen to fix issues. They hired handy man which showed the below average work that they wanted us to settle for.

We bought this home as a spec home for almost a million and while we like many of the design features the workmanship has been shoddy. We have had to make multiple requests for repair to many items. Most of the time we get no defined time for when repair will be made and the repair workers just show up. Often this happens at inconvenient moments for when people work at home. Our point of contact after closing for repairs either doesn’t respond or workers show up unannounced. We have had to have a couple of repairs fixed multiple times. It takes several requests to get issues fixed. Examples are: poor drainage in back yard, front door handle won’t latch properly, drawers stick, oven didn’t work for weeks with known issue, shower in master leaked despite repair and needed second repair. Items addressed at initial walk through not fixed before closing (still had tape in areas that needed to be fixed like obvious seam in carpet, etc). Workers just showing up at 7:30 at night unannounced. Too many items to fix for price of home. ... Más

Since purchasing our home, we have had numerous issues with tankless water heater, had 4 plumbers look at it and 2 more from Rheem. The bigger issue is the lack of communication from the after rep. I have asked multiple times via calls or texts for a follow up with no responses. The responses seem like the individual doesn’t know what home or person he is speaking with.

Missy from the Sales Team was great, she is always smiling, willing to help and very customer centric. Unfortunately, for us it was a nightmare trying to fix the issues that arise on the first day, we got a dirty house, cabinets in the kitchen were the worst, pot filler did not work, house was clearly lack of supervision, so really bad experience with the architect and his manager, I won't say names here, but ZERO customer centric and lack of responsibility.

Now is the absolute worst time to purchase a new build home. The Buyer is truly only a number and sincere customer service will never again exist until such time that bad craftsmanship and service are rewarded with immediate termination like it used to be.

Experience did not match expectations set forth by sales agent. Many quality issues. Lack of attention to detail and pride in work done by trades. Minimal communication once earnest money paid and home took 8 months longer than originally communicated.

When one pays this much for a home one should expect quality material, quality workmanship (paint drips on floor), timeliness addressing issues (some still not done after closing on 12-30-21). Homebuying experience not at all what we expected for homes this expensive and should be of great quality.

Due to Drees reputation of quality custom home builder I was expecting near perfect craftsmanship. I have too many issues wrong with my house. The walls are not solid so you can hear every toilet flush and every shower. There’s broken tiles missed during the walk through that most people would miss unless you start living here. It was filthy when we moved in and every pencil marked measurement by the builder is visible. There’s a lot of half done projects I’m noticing and I’m not very happy since the warranty department is slow to respond.