Reseñas de Drees Homes

Punch list items are numerous with very delayed or little to no response

For better or worse another's experience may vary ...my wife and I started our Drees process in September 2021. We took possession of our home Oct 31 2022. The biggest delay was 4 months for windows. Drees would like us to believe it was a supply chain issue however every other house around us started building after we did and got their windows seemingly on time but certainly no one else waited 4 months. We personally believe someone messed up and didn't order them on time or at all until much later. There were a number of administrative errors from the start down to the time closing. The vendors Drees uses tend to be sloppy with their work in our opinion. Painting looks like it was done by a novice. We've had plumbing issues. Windows aren't properly installed. Some things are addressed quickly, some aren't. Some things are minimized by Drees reps even though you know there is an issue. We can walk through our home and find something not right in each room. They tend to lean on "everything isn't going to be 100% perfect" which is true and not the expectation. The expectation is that everything be done correctly which there's plenty that wasn't. But it could be worse, we've had neighbors on our street that had to have bathroom floors ripped up due to bad plumbing jobs. That's our silver lining. This is the neighborhood we wanted to be in so it's hard to say if we would build with Dress again. Hypothetically if they're the only option it would take serious consideration next time. ... Más

Horrible craftsmanship. The builder is not taking responsibility. Won’t answer my questions. I closed and the house wasn’t even done. Took an extra month to be considered done. Don’t buy from drees. I and countless others have had a magnitude of problems.

Total lack of craftsmanship in our home - no pride in workmanship. No follow-through with site manager. Incorrect materials used, walls and trim work are curved, light switches wired randomly, no insulation in basement, floors are not even, brick and mortar sloppy and ruined porches, standing water in duct work, poor quality of lumber used, etc.

Would not recommend. Low quality, just the same as most other builders.

I have been in this house for two months now and still have unresolved issues. Not sure why it takes so long to get things corrected. I am not interested in excuses as that is what they are - just excuses. I have an unresolved kitchen cabinet issue that should have been taken care of before closing. We are supposed to have a tree planted on the property and that is still not done. I was not aware that I would have to take care of the paint touch up issues myself. I have a crack in the dining room ceiling that I was told would be taken care of in a year, so I have to live with this for a year. The grading of the property is terrible. Your masons and trim carpenters did a very good job but your painters and landscapers are terrible. I still have a plumbing issue that has yet to be resolved. There are issues with the driveway and heating vents that will not be fixed as Heath blew them off and said nothing could be done with them. I thought Drees was a custom builder and that is why I went with Drees as opposed to Fisher. ... Más

While we love our home and its location, our experience building with Drees was horrible. From the salesperson lying to us about the lots that were sold, to our project manager who did not follow through on most things, we have spent several hours, days and nights trying to get Drees to follow through on outstanding items in our home. Our 60 day list had over a hundred items that need addressed. I'm hopeful they follow through.

Document every conversation and stay on top of everything throughout the process. Inspect the home in DETAIL before you close. We did not feel as if our concerns were heard during the build and many are still being completely disregarded now that we have closed. Best of luck!

there were several items incomplete by the time of closing and its been more than 3 months since closing and i still have pending items.

We still have blue tape all around our house on things that aren’t fixed. We are missing a cabinet in our basement bar because the cabinet installers left a broken cabinet, like we wouldn’t notice. When we opened the cabinet door, it just fell off. Also, our flooring was put in so terrible that we have lumps and bumps all over the place. I have zero trust with the team of people that were supposed to “help” us; they basically took our money and have left us. As much as we paid for the house (and our first water bill was over $600; there’s only 3 people in our house) our lawn should look better. Actually, we don’t really have much of a lawn. At least Atlantic Builders puts sod in their customers yards. Also, we were supposed to have a cutout for an electrical outlet for our basement for our business purposes and that still hasn’t been done, hindering our business growth. The workmanship was so sloppy that on the side of our home, they didn’t finish a row of stone; just put the mortar there and didn’t finish. I will NEVER build a new home again and I definitely recommend anyone building a new home to go with custom builder. ... Más

Their vendor selection is really poor. We’ve had multiple issues just in the first 4 months of living here that include but are not limited to: a gas leak, sewage backup in the basement, foundation cracks with water leaks, dirty carpet upon move-in, unfixable mold buildup in grout, and a custom built-in in our living room that still isn’t complete. It has all in all been a very stressful experience.

The timeline Drees Homes provided was not properly followed. The materials used all over the house is below standard. The Drees financing is another dilemma and headache to deal with. Overall, personally I would not buy again from Drees Homes.

I chose Dress Home because I believed they offered better products and designs than the competition, but my experience from start to finish was quite disappointing. 1. We were not given the option to choose our kitchen appliances due to paperwork issues, and we later found out that they were selected without our consent. Closing was a major mess, delayed by more than a month. I was informed to have the funds ready, so the money sat in my account for a month. I was pressured to close on time, only to discover the delay was because the home wasn't 100% ready. The only person who deserves recognition is Connor, who helped us address some issues. Overall, I would not recommend Dress Home to anyone. The designs are mediocre at best. I have a 90-day review coming up and already have issues to be addressed, such as missing sockets and a cracked window. Let's see how that goes. ... Más

Don’t give time expectations that are unrealistic considering materials delay. Options, like roof colors and house are poor!!! Black roofs should be banned in souther states like Florida. They Waste Energy!! Options like solar operated roof fans should be an option. Why do I have to now hire a roofing contractor to install these vents by putting holes in roof you just completed?? You lack any knowledge of solar orientation to helge conserve energy- for windows, heat pump, etc. Builder does not communicate with finance and finance did not communicate with title closing staff. Two people had the title “ coordinator “ in their names yet NEVER communicated with me directly, like when to set up day for closing!!!! ... Más

It was very easy to go in, sign and get a preapproval, but after that is where it gets interesting: - Market Manager quiets responding to texts and emails. - Mortgage officer leaves First Equity Mortgage and does not tell the borrowers. No email returns, no VM messages, nothing! Found out 2 months before closing that Mortgage Lender left. Had to reapply and start the process all over. - First Builder was awesome. Very forthcoming and attentive. Second Builder after first Builder quiet is overwhelmed and non responsive sometimes. Very down to earth though. - Closing date was implied multiple times without correction, but turned out to be severalweeks later. It was thrown off as a covid related issue. These were the top issues that we faced with Drees. Good luck ... Más

Selection experience was really bad. And back yard you need to re do it again if you want a decent yard

We deeply regret not becoming more educated about how language used by realtors, builder-affiliated loan officers, purchase agreements, and even walk-through documentation can be framed to appear routine while hiding details—like room measurements that include walls and staircases rather than living space, or fees like rate locks disclosed only after commitment—leaving us paying for things we never truly received, yet always explained away with polished ease. This experience has cost us far more than we ever expected, emotionally and financially.

We have had several problems that are not fixed, like water pressure is so low that we can use only one shower at a time. Or watering the yard, we can water either the front yard or back yard not both. If a dishwasher or washer is running we cannot flush the toilet??? Bathroom fixture falling apart, window seal not installed properly, door threshold not installed properly, dishwasher needed a new motor already, oven needed work to heat up. Plus more items??? In our first month and still not repaired? Grass and bushes are dead even tho with watering as much as possible. A landscaper said the Bermuda grass needs sun or it will not grow and the plants was installed during the heat of summer and were dying before they planted them. Talking with other neighbors, most everyone has the same issues at The Meadows at Jones Dairy in Wake Forest, NC. ... Más

We recently moved into a newly build Drees Home. The materials used in the house are very cheap. If a car drives by, the entire house shakes. It's very clear that they used the most inexpensive materials to save money on the build. The neighborhood is a loud construction site even though our street is completely finished and they assured us there would be no noise in our area. I've contacted them several times for a number of issues and have not heard back. They assure you when you move in that they will be there for you but it's been quite the opposite. I've not heard from anyone since we moved in when there were supposed to be multiple scheduled touch points. They also don't answer their phones when you call. Just another company that promotes family and values but is all talk and only cares about making money. ... Más

I have nothing good to say except that we are glad we made a profit off of this bad decision.

Nothing but smoking mirrors and lies

Would not recommend - poor quality craftsmanship and unreliable contractors who install and use broken and damaged materials. To get anything done correctly, you have to escalate up the chain of command. Terrible. Stay on top of everything as they do cut corners.

Drees provides a product that is low in quality, but high in price. They mislead you every step of the way just to get your money and make promises that they do not follow through on. Their customer service lacks luster as does their upper management. Customer concerns and complaints are not taken care of and you are left to deal with it. If you complain, watch out for retaliation. Two days after we closed, ironically our sewer drain backed up into our basement from a bunch of paper towels that were shoved down it. I recommend you go with a different builder so you can have a beautiful house that is not overpriced, cheap looking, and everything works appropriately. ... Más

all work is very chip not like Professional and backyard landscape is very bed

I give Drees a fat 0 on everything above. I've had problems since day I moved in the most major being extensive mold. Drees has been unhelpful from the beginning. I would never recommend them to anyone and dissuade anyone thinking about it with my experience. Buying a Drees home is the biggest regret of my life.