Reseñas de Highland Homes

no comment, not happy with my finished product

We moved from out of state and were not able to visit during the majority of the build process. Lula and Javier both made this process seem easy and worry-free. After living in the home a couple months now, we are amazed by the quality of the build and still haven’t been able to find any issues. Every minor detail that needed to be corrected before we moved in was done so in time to keep the build right on schedule. Our next home will be build with Highland Homes!

congrats to our Sr. Construction Manager, we was really awesome.

Highland homes did a fantastic job on our new home, responding quickly to questions and resolving issues quickly.

We purchased a new home in homestead community. The buying process was great from Terri to the financial was seamless. We had an issue with the garage door they fixed and took care of very quickly which was great. However I feel the used the cheapest products in the home from the carpet which looks like it’s 10 years old after only 2 months. We only have three people living in the house and we don’t abuse or walk back and forth like a busy street for it to be worn down so quickly. Also faucets and other products used were very cheap quality. We also have no mailbox after months of living in the house and we have been getting the run around on when we will have a mailbox. We currently have to go back and forth to the post office to get mail! The sod that was put down is subpar full of weeds and just throw down most smooth lumps and looks bad, hard to mow! Noticed careless craftsmanship after being in the house as well after paying 500k you would think you would get a quality product sadly I don’t !! ... Más

Wish the builder Joseph would take care of the things in my home that was supposed to be fixed before I closed. My cabinets, floor and stairs has yet to be fixed. After I closed I was pretty much on my own. Sprinkler company also still hasn’t came out.

Unfortunately, we had to wait over a year for construction of our home to be completed due to no power to our subdivision. Highland helped accommodate us for the delay and there were benefits in checking construction status each week in- person. Without the delay in construction we would have given 5 star rating. We are very happy with our new home.

Expect a good experience with Highland Homes. Our sales person, Tony, was super helpful explaining everything about buying our home. The design center personnel were easy to work with and helped us make the best choices. We have been very pleased with our warranty experience so far. Jack and team have been very responsive to all our questions and had the various teams complete the warranty work very quickly and thoroughly. We’re pleased with our decision to purchase a Highland Homes.

This was my 2nd Highland home and it’s beautiful. Was completed ahead of schedule.

Highland homes are extremely beautiful. And their reputation is stellar. Our project manager Julio couldn’t have been more helpful and professional, hands-down, so knowledgeable and helpful during the process. Our home is built, impeccably worry free. The only reason for the four stars on the overall buying experience (because everything else is 5 stars). This is not our first time buying a home, nor our second or third time. I was a bit baffled and disappointed that no one from the sales team or Highland homes itself sent a thank you note with a gift to the buyers (us). I have never purchased a home and all my days and all my years where we were not thanked afterwards with some kind of thank note and a gift basket a bottle of wine cookies, something. To be honest, I was very surprised. That should change right away. Other than that, we absolutely love our home! And we love the area as well. Couldn’t be happier!! ... Más

Highland is very responsible and trustworthy builder, They take care the home owners very well I am very happy with my home

Going into our first home purchasing experience, Nick our builder really made us feel welcomed and well informed. He really went over every single detail of the home with us and addressed any concerns we had. Leading up to and after purchasing our home he's been very responsive on any concerns and definitely had everything taken care right away for us. I'd definitely reccomend Nick and Highland to any of my friends and family because of the great experience we had.

I LOVE Highland Homes builders. And I definitely LOVE Highland- Bridgeland Central Townhomes. They’re so elegant

My wife and I recently built with Highland Homes, and they truly are an excellent production builder, but in this brutally honest review, they are, indeed, a production builder. Our builder was amazing, helped us with some custom requests, and the construction process seemed to go pretty seamlessly. The reason I ding them an overall star is for the closing process with the home. Nothing to do with their mortgage company, or any surprises, however the cleaning company they use to get the house ready for closing day was an absolute atrocity. We found window screens ajar outside, with some windows being a crack open. No actual cleaning of the cabinets / floors, and the 8k we paid in window shades was done, and it was just a disapointing end to a rather great experience otherwise. The other thing is the amount of issues that were missed during the walkthroughs, which I can take blame for. We had some water leaking from our master shower, we had a couple of irrigation leaks for our sprinkles, and a lot of nonsense issues that you have to call customer care for to have taken care of on a work order. They do respond timely, but to have 8-10 work orders after you move in just adds to the stress. Seems as though the trades install things, but don't actively test to ensure everything is working correctly. My advice to Highland is that if you have customers who are moving into $700,000+ homes, make them feel like you cared enough to have them ready. ... Más

The home buy experience was very easy. It was less stressful then other homes we have bought. The quality of a Highland home is amazing. They take the time to show you how to operate all the modern convenience.

We love everything about our new home. We loved everything about the process leading up to purchasing it as well. The only issue we had with Highland at all was their lender Beau, who worked up all of our information wrong because he admittedly was preoccupied while taking phone calls with us and it almost cost us dearly.

I love my home. Everything looks really good. They are fixing everything I have asked them to fix. Reliable.

Quality of build is great. Materials do not feel cheap like other builders.

Thru the good and the bad the Construction Foreman remained calm and made the building process easier. We are Happy with our home. I would not recommend it to anyone ... only because I want to be the only one of my friends living in this Beautiful Neighborhood... we did the hard work of finding this neighborhood and the long wait of the construction process is sooo worth it...

This is the 4th home I have purchased. All from different builders. The overall experience has been fantastic. From start to finish I never felt like a transaction. That matters to me a lot. I highly recommend.

Great house with many desirable features. Quality was great.

Great construction, very good post sale service

To Whom It May Concern, Having spoken with our new neighbors, they are equally grateful for Lane and the capacity he serves in. We wanted to share some positive feedback on our experiences with Lane thus far. The outstanding performance of Construction Manager Lane Nevlud has strongly shaped our experience with Highland Homes. While it is expected that any new construction home will have items requiring follow-up, how those items are managed is what differentiates an average experience from an exceptional one. Lane consistently delivers the latter. Lane demonstrates a high level of professionalism, accountability, and operational discipline. He communicates clearly and promptly, follows through without the need for escalation or reminders, and maintains ownership of each issue until it is fully resolved or an agreed-upon plan is in place. Nothing has been left ambiguous, unattended, or unmanaged. Equally important is Lane’s client-centric approach. He listens carefully, is thoughtful and measured in addressing concerns, and consistently makes his clients feel respected and prioritized. Despite managing multiple responsibilities, he creates the experience of focused, individualized attention, an attribute that can be rare, as we have all likely experienced at some point. Lane’s leadership and execution instilled confidence in our investment and significantly reduced what can otherwise be a stressful process. His ability to combine technical oversight with strong communication and client trust materially enhanced our overall experience with Highland Homes. As a business leader with many years of experience and the owner of several new homes, I believe Lane is operating at a level that reflects strong leadership. He is a key asset to your organization and deserves every opportunity to be entrusted with greater responsibilities as your organization continues to grow. Highland Homes is directly benefiting from the standards of diligence and commitment to excellence that we have experienced with Lane. Sincerely, Ken & Kim L. ... Más

Home is very nice and no major issues so far. However, we feel that landscaping, cabinet shelving, and small master bedroom closet could be improved.

It was very easy to work with the builder’s agent, Jack L., during the planning process. He was quick to respond and consistently kept me informed about building progress. The construction manager, Bennett, was excellent — I really appreciated the weekly update emails and the site visits to review progress in person. I only wish the closing process had not felt so rushed. Overall, it was a very good experience