Reseñas en San Diego, CA

We had an outstanding experience purchasing our new KB Home. From start to finish, the process was smooth, transparent, and extremely well-managed. Evan was exceptional. He kept us informed every step of the way, proactively communicated updates, and made sure we always knew what to expect next. Most importantly, there was absolutely no pressure at any point — just professionalism, knowledge, and genuine support. That level of trust and communication made the entire experience enjoyable and stress-free. KB Home delivered a truly world-class customer experience, and Evan’s leadership and attention to detail were a major reason why. We are very happy with our new home and would highly recommend KB Home — and especially Evan — to anyone considering a new build. ... Más

The home buying process from the KB Home staff was excellent. Consistent and timely communication on the next steps. Follow thru on making sure we understood what would take place next. They were right on target with completion dates. Once we moved in the staff would check in daily for any issues we needed taken care of.

Broc, Abraham, and Rigo are all amazing and very helpful.

Our new home buying, building and financing experience with KB Homes was outstanding in every way from start to finish. The entire KB team was helpful, knowledgeable, professional, responsive, proactive, caring, diligent, and delivered a customer service experience of the highest standards. Some of our KB Cypress Point team members deserving of special recognition were: Malissa, Bill, Jerry, Danie’l, Alison, Maeve, Scott, Alan, and Miguel. All were terrific and all are a credit to the KB organization. We could not have asked for better support or a better outcome!

What really stood out as far as the home buying experience was the prompt customer service and attention to detail that agents such as Malissa provided. Quality was pretty good for the price paid providing overall great value. Some of the standard options wear pretty good and the purchase price included several upgrades such as track lighting and a full solar system that couid cost tens of thousands extra. Finally KB Homes provides access to a Design Studio wherein you can go in and personally choose your upgrade options for flooring, kitchen cabinets etc; this was an invaluable experience.

All the staff were always friendly and helpful. I got all the help and assistance since day one and until the end of the process. Great experience

From Don in finance to Rory in building the new home it’s been a pleasurable experience for my wife and i

From the sales agent to builder and rest of the team were very friendly and helpful. Always one call away to solve any issues and problems.

Our journey to homeownership was remarkably smooth and pleasant from start to finish. The quality of construction and attention to detail in our new home exceeded our expectations. The value we received for our investment is evident in every aspect of the build. The builder's team demonstrated exceptional professionalism throughout the entire process. Our sales representative was amazing, going above and beyond to assist us, even after we moved in. The staff was consistently polite, knowledgeable, and respectful in all our interactions. For potential home buyers considering this builder, you can expect excellent communication, high-quality construction, and a team that truly cares about your satisfaction. The level of support and responsiveness we experienced made what could have been a stressful process into an enjoyable one. The craftsmanship, customer service, and overall experience have been outstanding, making us confident we made the right choice with this builder. ... Más

We were extremely disappointed in our countertop upgrade. We paid a VERY high premium upgrading from granite to quartz. We mentioned our desire for a one piece top. It ended up being 2 pieces with a visible line down the middle. It was never disclosed to us this would happen. We would not have paid to upgrade if so. Especially the design we chose-it ends up being so visible. We would have picked a different design or paid zero extra and kept the granite offered and upgraded ourselves later. In addition, you can see permanent smudge spots all over it, like it had a poor job during the sealant finishing. So it basically always looks smudged. The sun glare hits it so it is very visible. One of the backsplash pieces was cut too short as well, so there is this squishy goo filler used to fill in the space to the top of hood, which is not very premium looking. Another thing, the fridge space was only 35 inches wide, most fridges require at least 36 inches for a decent sized fridge-so we were very limited in our fridge selection (another house in same development had 36inch width). There is also a non-disclosure of a water pump instead of a pressure regulator. The garage door perimeter weather seals do not seal nicely. The outside water gutters blocks the nice tile esthetics of the front entryway-although they were nice enough to help shift it a bit to make it better-but still, the original design choice was odd. ... Más

My first home buying journey was made simple and smooth. From the moment I walked in to the office to the moment I got the keys Therese made sure all my questions were answered (Barnie Style haha) and actually had my best interest in mind. Thank you for Therese for being so professional and guiding me through the unenviable stress train that comes with buying a home haha

Know the details of everything including appliances and other features

BIll has gone above and beyond to ensure me getting my current lot. He's always kind and patient with all my questions and continues to help even after the sales with multiple issues, getting them directed to the right person. Manny has also make the post-sale home service so easy. He is very responsive and really make sure I am taking care of. The closing date was delayed, Water heater issue is currently being resolved. other then that I am very happy with my experience.

¡KB ha estado muy atento desde el primer día! Mención especial para Regina, que es increíble, siempre está ahí para ayudarnos cuando la necesitamos. El servicio de atención al cliente también es puntual cuando necesité que hicieran cosas adicionales en mi casa. Gracias.

Tony and Neal went out of their way to assist us on several occasions. KB is lucky to have them in bossed.

Great Experience - especially Jason the construction manager.

Our overall experience buying our new home from kb was a great experience...

We enjoyed our experience buying a KB home. It was the first home we bought, so we appreciated the ease and customizability of buying a new KB home.

We had the best experience with our KB homes sales agent Erin and superintendent Allen and his assistant Flor. Excellent customer service and response time. House Quality is excellent,

Purchasing with KB Homes and using Regina was not only an awesome experience, it as transparent, easy, and very professional! Regina made all the difference in the world to us. I would recommend her services to all friends and family

Great service, follow up, and professionalism from everyone. Will recommend to friends and family.

Bill, Dave, Jennifer, Jason and Jalen made this home buying experience very smooth. Whole team was very helpful, they listen to all my concerns and request and made everything possible.

There are a ton of things with a new home. There were a few minor issues with our new home from KB, the professional people from KB such as Erin, Allen, and Flor demonstrated their expertise and dedication to resolving any concerns.

The overall process from sales on site to build and updates along with funding with KB Home went really well. Rigo, of note was especially key in the overall process. I appreciate his follow up as well as everyone on the sales team.

We had a great experience with KB Home!