Reseñas de KB Home

Very poor workmanship and customer service.

My main issue was when things went wrong, on more than one occasion, KB failed to escalate and get resolution. Would not recommend.

Worse experience ever, never again with kB home

This is the worst builder I have encountered, sales team were fond of canceling transanctions and no considerations at all and end up putting more downpayment just to save the deal and resolved the issue. They will not work for you to make it happen you have to work on them with their expectations.

Please don’t trust them They do not have integrity They say you can get another lender but if you do they will threaten you that you will not close on time to force your hand to come back to them. Very stressful closing process

Unfortunately, this house is just not what we expected. To name a few problems, there are cracks, leaks, patches of different colored paint, missing grout between floorboards and tiles and wonky tiles throughout the house. It is just over all poor quality. We asked for these things to be fixed before moving in, but they weren't. After many arguments and debates with multiple people, we eventually just had to move in without fixes.

My First Time Home Buyer experience was destroyed by the builder’s team. They didn't do what they promised throughout the process. They didn't respond to in a timely fashion to repair workmanship errors.

Nothing... had a worst buying experience!

I closed on the house in June and there have been so many issues. The week after I closed they wiped out all of my property on the left side of my house. My A/C had to be braced into my siding and propped on 2 x4's to provide additional support. The A/C lines were damaged and leaking, the house siding and foundation had chunks removed by the bulldozer and the window wells were knocked loose. They had to re compact my soil, which they did after my landscaping had already been replaced. I am still waiting on the siding repairs. Due to the inconvenience, I was told by the VP they would pay for the installation of my fence, which had to be delayed. I provided a copy of the fence contract and the total amount and they sent me a check for the deposit....not the fence. Additionally, I receive all of the runoff from my neighbors behind me. Twice, my backyard has been completely flooded. I was told this would be remedied once landscaping was in, but after landscaping, I still receive the runoff. The VP told me in June he would check into it and I never heard from him again. When my irrigation system was installed, it leaked for a month. Initially when I reported it, I was told someone would be out the next morning. After the morning went by, warranty retrieved someone, who told me I was over watering and left! I had to step out of my house and flag the PM down. The valve was full of rocks, so he replaced it. More days go by and I stepped into my soil (where my lawn should be) and I sunk a foot. I reported the irrigation was still leaking on Wednesday and on Tuesday they came to prep for sod and I told them the irrigation was still leaking and the backyard was mud. At that time, I learned all 4 valves were full of rock (even the one replaced). They cleaned out the gravel and left. The next day, I see the irrigation is still leaking. They looked and said it was fine and left. After a few e-mail exchanges and providing pictures of proof, they replaced the valve and flushed the system. During all of this, my basement floor cracked and had moisture coming up through the cracks. Warranty's response was cracks in the basement floor should be expected. Through irrigation and partial landscape installation over a month ago, my fence was damaged in several places. Warranty says they will fix it. My furnace has been repaired twice, which they did respond quickly to. My shower floor slopes away from the drain (this was reported in my 30 day inspection) and not yet fixed. Due to the irrigation issues, I still have not had sod put in. I was told someone would be out to prep late last week, but that hasn't happened yet. Scratched mirrors, glass, and counter tops were all addressed quickly. This is the 3rd new home I have purchased and I have never experienced anything like this from other builders. I recommend doing your research. If I would have been more thorough, I would not have purchased this home. Since having these problems, I am now aware of other KB Home buyers that have drainage issues. Not only in my subdivision, but in others as well. ... Más

I have a number of things that are wrong with the house and KBHome has yet to schedule anyone to fix items even though they have come by my house several times.

I was not satisfied with KB Homes. They made my first home experience a very difficult one.

I would not recommend KB homes to anyone.

Our house seemed rushed and not complete. We paid lots for an incomplete house. Cole was helping us get everything taken care of, then they let him go leaving us with people that did not take customer service as seriously as he did. Now that Cole is back, which we are sooooo relieved by, hopefully things will get corrected for us. Our original salesman Scott has been awesome as well. Cole and Scott were the only ones that cared about us.

Quality control was non-existent. Very frustrating when promises are made to fix issues and appointments are repeatedly blown off and go unresolved. KB has no regard for integrity or quality. Refuse to display my name to avoid repercussions. Try any other builder

contracture manager and financing they did not knowledge . Some place my home has problem and we had not orientation and we never get our house on time.