Reseñas de KB Home

I am not satisfied with the quality of workmanship. Things keep falling out of place.

Seems like my house in a rush closing. Too Many things to fix after walkthrough.

My experience With Kimberly is top notch! She kept me I informed with the knowledge presented! She explained the process along with realistic timeframe as other folks cannot grasp the concept. Clint was the guy who would update me during the build but after 3 months never heard from him again about the progress. It took almost 11 months for the home to be built due to the market and times. Jeremy, superintendent, knocked it out the ball park with giving me the walkthrough and taping stuff prior to close. Jeremy did his absolute best to get things addressed with folks building the homes and even after closing they are coming out to fix when Jeremy and I follow up with each other. KB Finance needs to communicate in full and not have someone agree to a long term lock without informing the cost of it. The folks who built the homes in my community are having issues as we came together and shared things but it happens. KB is a great home builder they just need to assess who they hire to build the homes as the tile folks hired didn’t seem to care much about the work done as some of my tiles are not lined up, cracked and damaged. Only repairs the tile people did was the glass piece in the middle, I’m aware they got tanked. Painters got copious amount of paint throughout the carpets and texture stuff was taped and not completed. Some side moldings have a gap between them, the stone pieces in the front are all over the roof and didn’t clean that part off. Cabinets that were damaged they attempted to paint over it but used the wrong paint color. Homes still being built they allow trash to go anywhere. My complaints obviously are the ones doing the work as it seems no care since they want to come out multiple to do a task that can be completed once. I’d use KB again but I will not rush myself to close if the home has obscurities. Again, Jeremy and Kimberley are absolute rockstars and take their roles serious! ... Más

Great experience for first-time homebuyers. They walk you through the steps and make sure you know what is going on every step of the way. Unfortunately, they cut corners on the finishing touches and left a few things below standard.

The hoa is a mess. The fee mentioned when buying the house is completely different from the hoa fee that needs to be paid now. It has been processed for two weeks, and there is still no result. Some workers such as the hoa property manager are playing football to shirk responsibility! If you buy a house again, you probably won’t choose KB！

there was some quality built issues with our home. We reached out to the customer service representatives to have the issues correct. They were good at accommodating the requests and fixing the issues.

The value of the home, exceptional. Getting the final touches finished on home, fair.

I had a positive experience with KB Homes until the end. It took 11 months for them to complete a townhouse, nearly 5 months more than they had originally predicted. I had 3 building contractors during that time and my sales rep also left during that time. The lack of consistency between the different phases was evident. The builders have been given too much on their plates to truly manage everything well. They are capable individuals, but the company has set them up for failure. My home was rushed to be finished and many final details were not finished well. The closing date was set and then pushed back another time and the to-do list was long even after closing. Communication was often lacking. The end of construction/closing was not as I had hoped and makes it difficult to recommend KB Homes to others for the time being. That being said, I do love my home and am looking forward to spending years living here. If only it had been a smooth process. ... Más

The process during the home build was good, but once I closed there were plenty of exceptions that needed to be completed. Wished the home was more “move in ready” than what I walked into.

Overall good experience with KB homes.

This has been a rollercoaster ride! I think what I will take from this whole experience is COMMUNICATE! & Make sure your sales rep is around after you sign the papers/contract because he disappeared like David Copperfield-

Overall good. Especially since we got in early and got a good price.

The sales office was great. My rep kept me apprised of status, progress and timeline. I felt like the KBHS team could have done a better job 'coaching' on the phase of the loan progress. Multiple times, months would go by without notice and then there was an immediate required action item that was crucial to he loan process, which created a lot of unnecessary stress. I also had to specifically call out issues and updates that were required to be made in my closing summary statements multiple times. Had I not put the effort to perform details reviews of my closing summary, I'm certain they would not have been caught which would have resulted in me paying excess fees; again unnecessary stress for something that should have been a seamless and generally exciting/enjoyable process. ... Más

Materials are not of good quality, for example, the cabinet we have many broken

Jeff, our Sales Counselor was terrific. I cannot say enough good things about him. Closing was delayed a number of weeks due to supply issues. A number of things were incomplete upon closing in early December and added to the Exception List. We are still waiting to have many of the issues resolved.

We had a good home buying experience all the way from the sales agent, financing team, and build team.

Overall I am happy with my new home. However, the process took much longer than I had anticipated. This was probably due to a shortage of workers and difficulty obtaining materials. The 30 day warranty check did not happen. I am anticipating the 60 day check. There are just a few items that need to be fixed in my home.

Mark was very responsive with all questions and concerns we had, same with Kacey. Issues with house falling behind original schedule continued throughout the build that was very frustrating especially when balancing rate locks, apartment leases, and movers

Ingrid and Vanessa were great, Also the design studio was a great experience, Everyone came through just great when we were scrambling at the last moment to complete the signing

Some issues was not resolved before we move to the house specially the cleaning of the house. The person In charge did not do his best to resolve the problem.

Handoff delays , takes about 45 days to fix any issues reported during close.

I had a wonderful experience with KB sale staff and loan processing. I just wished KB has better workmanship and materials. However, KB representative is willing to work out the issues and make sure it would be taken care of. Overall, I am happy with my new home. There are many more years to come. So I will have to wait and see.

Generally speaking, the quality is rather good although there is still some small defects. The salesperson and other staffs are friendly and helpful.

Jacquie in the sales office was great. She took the bull by the horns on everything from pricing to touch up after the sale to make sure we were taken care of.

The seller Debbie was Legit, very nice to do business with, Erick and Johnny were very good at what they do always tried to make themselves available within a reasonable time frame.