Reseñas de KB Home

Been waiting for someone to come over and fix things but nobody contacts me to give me a certain time. Disappointed!

On your final walk through make sure everything is working & upgraded that you pay for But Kb homes Construction manager not take care of my driveway its not contructed well to hight to park car i am really not satisfied with my driveway

The house at first looks good but when you pay attention to the details, you find the errors. they need to pay more attention to the final details

Low scores are due to construction foreman and issues still not resolved.

They was ok ,but could do better on the quality of their yards and construction workers work. But overall I give them a 3

Mid-level workmanship & materials for a high-quality price.

Sadly, I would never purchase another KB home. We had issue after issue after we moved in.

Closing got pushed back 3x. Multiple issues during walkthrough that ended up with 3 walkthrough prior to closing. Continued issues with home even after closing

communication is a huge issue. There were several times when valuable information was not passed over to us as home buyers (like the closing date being moved). I understand delays due to shortages and labor but I expected to be told about them. Also, it seems that after you close you are on your own. We had an issue with water coming back into the house after the water softener drainage pipe had become backed up. The warranty rep told me to get some towels to clean up the dirty water that had saturated my carpet. I tried to reach his manager and got no response. Would not recommend KB.

The initial selection process with the design studio and everything was great. We are happy with the price of the house when we purchased. We had many issues with workmanship and with getting those issues addressed. We went through several construction managers throughout the process, but they kept quitting KB. Our 3rd one has been very helpful and attentive to our needs, but there’s still a lot of work to be done. We are now moved in and still working on fixing a lot of little things.

Some of the issues that we have discussed hasn’t been resolved in the way that it should.

The date of closing was pushed almost 3 months. The response for the delayed closing date could have been handled better. Other than that issue the overall buying experience was fair.

For the most part the homebuying process was easy and timely however there were supply shortages that we’re not the builders fault but there are still issues with things working in the home that I haven’t gotten fixed yet. mainly because I’m waiting for the contractor to replace a fan. The warranty team is very efficient and responsive it’s just getting the contractors to step it up.

KB worked hard to deliver a quality house within reasonable timeframe but supply chain issues and labor has certainly impacted them. Upgrades were reasonable although I’m disappointed in cabinets. After sale response is good.

Missed closing date, large number of outstanding issues after closing

I don't like the time they made me wait for the house, in fact, the house has many details inside and outside

KB Homes has great selection of features for the home. However, everything costs money: you want lights in a room? It is going to cost you. You want lights in the kitchen and living room? It is going to cost you. It does NOT come with lights, only outlets for "lamps". Be aware of the great variety of options available, as they can be costly and increase the home purchase price significantly higher. Overall, so far, great quality home (2 months in). Also, plan for significant delays. If they expect the home to be "finished" by a certain month, plan at least 1-2 months more of delays. That way, you'll have somewhere to stay. ... Más

We picked up the home after another buyer fell out and the original design/materials were very cheap. Even though the materials were on the cheaper side, the construction was done in a hurried manner so we have stone counters with stains, crooked cabinet handles, chipping doors and other issues.

Issues with construction take too long to be corrected. Construction manager is eager to help with issues, but once he passes the information to higher up, it seems to drag on.

My sales rep, Sara S., was absolutely wonderful. She was very responsive and attentive to any issue or question i had, even on her off days.

Could be better if a better team and quality assurance is enforced. Could be better if a better team and quality assurance is enforced.

The value of the house was great, but the quality control of the workmanship was poor and responses to issues didn't get fix in a timely manner.

I enjoyed my home buying experience. Our sales representative was very attentive. I have voiced that the workmanship needs to be better. A multiple cosmetic and other issues have surfaced after closing on home. I would recommend hiring an outside inspector. Also, if you don’t rate the construction team a 10/10 after the closing survey, they call you and belittle your survey response.

KB Home had good customer experience but materials and quality were not up to par compared to other homebuilders.

It was a good experience. Could have been better.