Reseñas de Lennar

Ultimately, I'm happy with my new house, everything was built properly, and professionally, and if there was a defect, it was fixed. My Experience was annoying during the process of signing the paperwork. Whenever they needed me to sign something, it was while i was at work helping out a customer, and because I did not sign or read their emails immediately, I was sent a second notice that read, "as of this time, on this day, at this hour we sent this document to you and you have still not responded." how rude and they continued this behavior after I've told them multiple times that I'm not available. The communication among themselves was not great, because I had to repeat myself over, and over again that I may be waiting to receive the documents, or information they are asking for. That didn't stop them, they continued to pester me to give them the documents or to sign their documents. Ultimately, everything worked out, but they are extremely pushy for you to sign their documents. They need to relax, and calm down, I still managed to have everything ready before the deadline, but not because they rushed me. I did not need to be rushed though, so for that I give them a 1 since I cannot give them a 0. But the house is fine, I'm happy as my first house, so credit needs to be given where credit is due. Jordan was a great Sales person though, he Helped me find the house, and was very kind to explain so many details about owning a house and the process to buy one. I'd like to give a great Shout out to him. Thank you Jordan for all your help! ... Más

Did not enjoy the house buying experience but have very much enjoyed living in the house.

The lack of a coordinated messaging for closing fate, initial purchase price fluctuations, nonresponsiveness from the NHC, numbers changing in estimate sheet the day before closing, etc etc pick an unpleasant moment and I experienced it! Now, the ladies at Lennar closing and Crystal from Inspections made up for the anxiety riddled moments! Oh, and the response for when you place a service request is stellar!

Get everything fixed before you move in.... landscaping is a mess....put in for your concernd

Regarding the purchase process, the organization is very bad, they approved my credit knowing the conditions of my immigration status, and when they were going to give me the house one day before signing, they rejected my credit for something they already knew from the beginning, they asked for any type of identification and papers that no other lender asks for, regarding the house, the paint is very bad, the finishes and doors are of poor quality, they did not give me alarm systems, regarding the Guarantees have responded quickly, but the paint people continue to do a bad job, but regarding the guarantees, Lennar has tried to solve the problems quickly. ... Más

The lending and purchasing was terrible. I have other co workers and friends who just gave up and didn’t move here because of the process. I’ve shared this a few times with Lennar and no acknowledgement for your sales team. The home itself and lot is amazing.

First and last! I highly DONT recommend Lennar builders. Beautiful home but the process was painful and put us in horrible living situations.

Alex, Garrick and Jose are amazing. Always helpful. Very very disappointed with sales especially the agent though!

Lennar is not a bad company for homes. But I would recommend you to finance with another company.

The home we purchased was one of the model homes. We are very pleased with our home. It was Lennar mortgage company that gave us so much grief.

You pay for what you get with Lennar. Eagle Home Mortgage is the worst company I have ever worked with.

Estuve cerrada esta casa durante unos 4 meses y Lennar todavía necesita reparar cosas de mi casa, he estado perdiendo dinero todo este tiempo. y solo una o dos personas me llaman para ver qué pasa, pero sigo esperando. muy decepcionado

The onsite Lennar sales team was consistently friendly and professional throughout the buying process. The home itself is well-built and meets expectations for a spec home. However, my experience with Lennar’s corporate side was significantly less positive. I found the process to lack transparency, with unexpected fees and details surfacing after the contract had already been signed. One notable example is the county transfer tax (approximately $2,500). In most real estate transactions, this fee is typically paid by the seller. In this case, Lennar required the buyer to pay it, but this obligation was buried deep within the contract (just three hidden words around page 72,000, line 598). This cost is known at the time of signing and could have been clearly disclosed and acknowledged upfront. Instead, it was not brought to my attention until just days before closing. This experience raised serious concerns about transparency and trust. While the home itself is satisfactory, I do not have confidence in Lennar’s corporate practices and would not consider purchasing from them again. ... Más

Lennar will drive you crazy signing the documents everyday till closing and after. I have signed 51 pages after that I guess I signed Several more documents in different days, Why they not sign one page that Buyer has no right/ all the rights is reserved by Lennar.

It took forever to get my closing amount I needed to bring. My closing date was moved 3 times. I received a phone call at around 8pm on a Saturday night to try to seta closing for Monday. The finishing detail work was at a level that moost companies would fire someone for.

This was the single most stressful situation of my life with next to no help from the builder/lender/title company (Lennar in all instances). My husband does not do email or anything electronically, so I had to do it in both our names. We decided the day before Thanksgiving that we wanted to buy the house. They called me and told me the initial loan application must be submitted before midnight in order for them to honor our agreed purchase price. I spent hours online trying to do that. I even received help from the Lennar Representative on property. She stayed on the phone with me until after midnight. Again, this is the night before Thanksgiving when we both should have been cooking. That was only the beginning. I was inundated with electronic paperwork coming to both me and my husband until we closed on 12/23. So for a month I did this. The biggest frustration probably was tge Docusign paperwork, which might normally be a good way to handle online paperwork, but in my case doing it for both of us it created much confusion and frustration. Each Docusign would come in each name and each one would have an access code. It was all coming to my android email that received email for both of us, so I could not tell which access code was for which document or which code was for my document or his. Several times they requested documents that were difficult to access or wouldn't download and no screenshot or picture was acceptable. Several times I went to the Lennar sales office and the nice lady there helped me. It also took her quite some time to complete the tasks and not without difficulties. At least once or twice she herself had to call the loan officer for assistance because it was so difficult. Each time, near the end of the process the loan officer would tell me if I didn't get it in by a certain time we would not close on the day we were scheduled to close. Each time I stopped whatever else I was doing to complete the documents he needed. I missed Dr. appointments, pulmonary therapy, and Holiday events with my grandchildren.When we finally thought they had everything they needed.and we were scheduled to close on 12/19, they wanted more. I was told if it wasn't submitted by 3:30 p.m we would not be able to close the next day. I hot it in before 3:30. Then I heard nothing from anyone about where are when to go for closing. No one would answer the phone after hours of course, The next morning I called the local rep from the sales office and she didn't know anything. I called the Loan officer and he wasn't available at first, then he didn't know when we would close. I called the cobtact at the Title company and she didn't know. They said maybe Tuesday, maybe Wednesday, on Christmas Eve! I told tgem wecwere not closing on Christmas Eve, we had family plans. This is Friday before Christmas on the next Thursday. We were planning to drive from Central Texas to Central Oklahoma to spend Christmas with our daughter's family and our grandson who was 1½ and we only had seen him twice. Lennar told me if we delayed the closing we would have to pay a 2%(I believe) fee for late closing. We canceled our travel plans and waited to hear when we were supposed to close. Again, no word by the end of day on Friday the 19th. Monday morning the 22nd I woke up and started calling people. Again no one knew when we would close. We were supposed to have traveled over the weekend and we still weren't sure when we would. Finally, before the end of the day someone called to tell us to come the next day, 12/23. We scheduled a time to be there and they called the next day and told us a different time. I told them we were on our way and should arrive by our appointment time and they said it was OK, we could come whenever, they had availability anytime. When we got there we were taken to a room just us and a few minutes later a Notary arrives. No one else! Not one person from Lennar showed up at our closing! The very first paper she gave us, I had questions, and the Notary said she couldn't answer any questions so I called the loan officer. I thought he might be in the same building because all of their offices were there. He informed me he works from home, (I knew that from the child and pet noises always in the background) and could not come. We were pushed and pressured to meet deadlines in order to close on the 19th, then it was delayed until 2 days before Christmas with threats of a penalty if we didnt close on that day, and not one person from Lennar could be bothered to show up. It was supposed to be a really exciting and happy day, but it was very disappointing and anticlimactic. Then the earnest money we were supposed to get back required electronic documents as well. Our home buying experience was not good at all. ... Más

I had the original contract to purchase 205 Donnington Dr Hutto TX 78634 for $324,700. There was some issue identified, during the process of purchase.. I was stuck on multiple issues on post inspection.. were worried to move forward. The builder without acceptance of refund or acceptance in signature. Cancelled the contract. Later one week esclated and reengaged in contract for same home with $15,000 penalty higher in price, its sold to me at $339,750. Now this situation is escaltaed to local attorney, I am in process of court action and serve notice to Lennar in middle of Feb26.

Terrible experience. Never again.

The home itself is great. Good build and no issues. However, if you are using Lennar as your finance loan company, I would rate an “F” . No follow up through the process. No responses to questions via email. Extended our move in date a full week, leaving us homeless. My out of pocket expenses for air bnb and storage of our belongings. I will NEVER recommend them as a mortgage company. Worst experience I have ever had.

The process started off well, till the started asking unnecessary and irrelevant demands. Getting my refund needed an act of congress

I went into closing thinking everything was set and costs were set. I get there and the cost increased $10k. The closing agent and I called the loan lady Ali who was very rude and accusing me of not reading what I signed. I advised that I can walk away from the deal and her response was good we’ll keep your $5000. In reality the information was never given to me to sign so it seems like Ali didn’t do her job. We spoke to her boss who I get doesn’t know the specifics of what was presented in the loan but there was no accountability on lennars part to make it right. I was just told that’s another part of lennar that we cannot control. I spent the entire day to be told the prices changed, which it doesn’t by $10,000. Also there was no concrete cost that they could show that totaled anything near $10,000. I love the home but dealing with Ali and Lennar mortgage made it horrible. ... Más

The overall homebuying experience was abysmal to say the least. The purchase was so invasive and overly personal regarding expense explanations. Robert R the senior loan processor and Steve A. were incompetent, unprofessional, and RUDE. Some examples: I was in the process of a divorce (hence the purchase), and some explanations were needed (I understand). Robert R. asked for an explanation of "downsizing" from one home to the next (mind you the size difference between homes was ~300 sq feet from 2700 to 2400). I explained to him via DocuSign that the downsizing was due to the divorce. He weaponized underwriting and said it was an "unacceptable" explanation. Excuse me? I worded in a superfluous manner to satisfy his needs. He then asked why I made more overtime this year than the previous year. I'm a police officer with access to arguably unlimited overtime. I provided an explanation via DocuSign stating I was going through a divorce so I had more time on my hands for overtime. He said “A divorce has never caused more overtime to be authorized in a work place” and demanded a letter from HR to explain why I was making more money!! The audacity is shocking and I'm getting annoyed just reviewing our previous correspondence. When he was provided with this letter, he then told my HR Director that his explanation was INSUFFICIENT! He had to supply him with a second letter of explanation. It was embarrassing and unnecessary. I relayed this to him and Steve A. who referred to him as a "bulldog" and "just doing his job". I can provide another dozen explanations, but I implore you to refer to all of our emails to get a grasp of how obnoxious and overly invasive they were. Thankfully I have the fortitude to deal with this because this would have absolutely pushed any number of prospective buyers over the edge as I almost decided not to purchase this home because of them. During the closing process, I was informed I did not submit documents to satisfy DTI issues. I had to screenshot the already submitted documents and highlight the areas on behalf of Steve A. and Robert R. I submitted 50+ documents for this loan. Furthermore, Robert R. essentially threatened me with homelessness the day before closing because he did not agree with Steve A. on my DTI over an RV payment, I was not able to pay off before closing. I explained my DTI was not even at 40% INCLUDING the RV and he said I would not be able to close on the home. After a heated exchange he apologized and said he misunderstood what I was paying off at closing. I submitted all of the appropriate documents showing I had paid off the debt required to have the agreed upon mortgage and figures etc. On closing day, I was up at 6AM to sign the closing documents remotely when I discovered the figures were not as agreed upon. I had movers, 3rd party installation companies, etc. set to come at 9AM. Nobody returned a phone call to me until nearly 10AM. Thankfully finance management team processed the loan with the documents already submitted. I didn’t get a “congratulatory” text on closing until 5PM. What was supposed to be an exciting day, albeit bittersweet given my divorce, was miserable. Steve and Robert’s total and utter incompetence stripped any joy from this day. This was the 4th home I’ve purchased in the last 10 years or so and it was the worst purchase and closing I’ve ever experienced or heard of. I show the emails and demands to friends, colleagues, etc. to gauge objectivity and everyone is in shock at the lunacy. I honestly hate that I supported this company because of how poor this experience was and I hope the right people read this so the next customers aren’t robbed of a fun and exciting closing day. If any of the phone calls were recorded, please listen to them and hear it for yourself. Steve was condescending and Robert was the rudest “professional” I’ve ever dealt with. The Christian in me forgives them, but they were truly awful. Chris has been fantastic with all construction related concerns and is the only glimmer of hope with your company (from my experience). ... Más

Gail was great but Melanie not so much. She was very unresponsive as our assigned concierge. Whenever she did respond it was very vague and not helpful. The loan process was daunting but I made my way through it. In my opinion my loan officer Mrs Jennifer Casey was good but I felt as though the curse of knowledge got the best of her. This was my first time buying a home and it was tough to navigate certain terms and contracts as I was expected to sign things with no walkthrough. Maybe this isn’t Lennars responsibility but it would be value added if you had a program that puts a first time homebuyers mind at ease. I acknowledge that I may have caused a bit of a rift by deciding to buy a different home as my home was being built but I was rushed into signing and processing paperwork because it was the end of the month. They even had the builders rush to fix things found in our inspection that didn’t get fully fixed until weeks after we moved in. My overall experience was underwhelming and I will own a piece of that as I should have done better with knowing the home buying process and accepted the consequence that come along with signing for a house last minute. ... Más

Once we had an agreed upon price and I was ready to buy the particular home, the salesperson raised the price like $10000. shady business tactics by Lennar. Won’t be getting my business any longer

Whole process was very aggravating. From the delays to the lack of communication. Move in dates were pushed back 4 months. There was a constant rotation of realtors. Value is decent compared to larger cities. Disappointed in the lack of options for the home. Came with basic white cabinets and a horrible vinyl flooring. I do love the future plans for the area.