Omitir navegación principal
Lennar

Reseñas de Lennar

Lo que se tiene que decir de Lennar

Lennar tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.7 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 20193 reseñas de Lennar para saber por qué son el equipo adecuado para construir su nueva casa.

Lennar

has 3.7 de 5 estrellas en Todas las ciudades

20193 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 8411

4 ★ 3777

3 ★ 3352

2 ★ 2149

1 ★ 2504

Calificaciones por Categoría

Calificacion General 3.7

Calidad 3.5

Integridad 3.6

Valor 3.8

Responsabilidad 3.6

Calificaciones de Clientes

Lennar - Depending on your sales associate and building manager be prepared

  • Akeem S.
  • Comprador de Vivienda Verificado
  • septiembre 09, 2021
  • San Antonio, TX

Depending on your sales associate and building manager be prepared to go through a hassle of a process

Lennar respondió:
Hi Akeem, thank you for this review. We are sorry to hear about your poor experience with sales and construction. If you have any items still outstanding, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 4

Integridad 3

Valor 4

Responsabilidad 4

Lennar - The house itself is great but the buying experience was difficult.

  • Joel S.
  • Comprador de Vivienda Verificado
  • agosto 31, 2021
  • Royse City, TX

The house itself is great but the buying experience was difficult. There was a 1 month delay in closing and when I requested to change lenders (more than 1 month before the new close date) I was denied and told I would lose the house if I changed lenders. This made the process more difficult because Lennar Mortgage was the absolute worst part of my buying experience.

Lennar respondió:
Hi Joel, thank you for sharing your review. We are sorry to hear about the multiple issues you faced during the buying and closing processes of your new home. If you come across any additional issues requiring additional attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 5

Integridad 4

Valor 4

Responsabilidad 2

Bad experience with the sales rep

  • Delphine A.
  • Comprador de Vivienda Verificado
  • agosto 24, 2021
  • Denton, TX

Very bad experience with our sales rep. No understanding of customer service. Luckily there is good customer support and great contract manager site.

Lennar respondió:
Hi Delphine, thank you for taking time to share your review. We are sorry to hear about the issues you faced with the sales team. If you have any issues going forward, please feel free to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 3

Integridad 2

Valor 3

Responsabilidad 4

We didn't get the all inclusive package that is advertised.

  • Anónimo
  • Comprador de Vivienda Verificado
  • agosto 24, 2021
  • Visalia, CA

Be cautious when purchasing in a booming market. Houses are being built fast. In turn quality of workmanship diminishes. Ask about material being used. For example tile, carpet, cabinetry. Be aware. Solar isn't listed in the purchase price and is a add on. You can either purchase or lease. I would recommend purchasing to receive the tax break.

Lennar respondió:
Hi, thank you for the review. We would like to apologize for any confusion regarding the inclusion of items in your new home. If you have any questions or concerns, please contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 2

Integridad 5

Valor 2

Responsabilidad 5

Lennar - Was very disappointed in my newly constructed duplex.

  • Kimille H.
  • Comprador de Vivienda Verificado
  • agosto 10, 2021
  • Manhattan, IL

Was very disappointed in my newly constructed duplex. I have had my previous homes built and never had any of the issues I had with this purchase.The positive aspect is that customer service has been very responsive in resolving the issues

Lennar respondió:
Hi Kimille, thank you for writing a review. We would like to apologize for the numerous issues you faced with your new home. If there are any items outstanding, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 2

Integridad 4

Valor 2

Responsabilidad 4

Lennar - Overall mediocre experience in the home buying and owning process

  • Christopher G.
  • Comprador de Vivienda Verificado
  • agosto 04, 2021
  • Dallas, TX

Overall mediocre experience in the home buying and owning process

Lennar respondió:
Hi Christopher, thank you for leaving a review. We are sorry to hear about the overall experience you mentioned in your review. If you have anything requiring additional attention, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 3

Integridad 3

Valor 3

Responsabilidad 4

Nothing really stood out during the buying experience.

  • Robert M.
  • Comprador de Vivienda Verificado
  • julio 27, 2021
  • Charlotte, NC

The folks that are actually running the job sites do the most to correct the issues as they come up and from my experience with Lennar they will come up.

Lennar respondió:
Hi Robert, thank you for your review. If you have anything outstanding we can provide assistance, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 1

Integridad 2

Valor 4

Responsabilidad 5

Lennar - The sales reps do a great job.

  • Talia O.
  • Comprador de Vivienda Verificado
  • julio 06, 2021
  • Clermont, FL

The sales reps do a great job. However, when we chose to do everything in house, we expected a well oiled machine. Lennar Mortgage & Lennar Title are anything but well piled. Their lack of communication with me and with each other were absolutely awful. I did way more work than any customer should ever hope to do. So much so that my Lennar Mortgage rep told me that we probably would not have closed on time had I not made everything happen. The quality of the house is good except in the bathrooms. The day we moved in the toilet paper roll holders fell off. I feel like they really skimped ...

Lennar respondió:
Hi Talia, thank you for taking time to write a review. We are sorry to hear about the frustrations you experienced during the home buying process. Please do not hesitate to reach out to us with any items we can assist with at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 3

Integridad 3

Valor 5

Responsabilidad 3

Lennar - You will be forced into using their lender.

  • Marco C.
  • Comprador de Vivienda Verificado
  • junio 29, 2021
  • Ocoee, FL

You will be forced into using their lender. Inspect the home as often as you can during construction.

Lennar respondió:
Hi Marco, thank you for your review. We are sorry to hear about the issues you experienced during the purchase of your new home. Please do not hesitate to reach out to us at corporatecustomercare@lennar.com, if there is anything we can do to help. - Lennar Customer Care

Calificación Global 2

Calidad 4

Integridad 1

Valor 4

Responsabilidad 3

Quite Poor

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 04, 2021
  • Orlando, FL

Zero transparency during the build. Build was months behind. Closing was a disaster. Quality was very poor for the price Only saving grace for Lennar has been the warranty process, to which they have been very responsive.

Lennar respondió:
Hi, thank you for this review. We are sorry to hear about the frustrations you experienced throughout the process of buying your new home. Please reach out to us with any items still requiring attention at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Calificación Global 2

Calidad 3

Integridad 1

Valor 3

Responsabilidad 5

Lennar - It’s a new never lived in home

  • Aaron B.
  • Comprador de Vivienda Verificado
  • junio 01, 2021
  • Summerville, SC

It’s a new never lived in home

Lennar respondió:
Hi Aaron, thank you for your review. We appreciate you taking the time to share your thoughts, if there is anything additional we can do please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 5

Integridad 3

Valor 5

Responsabilidad 2

Lennar - Response to warranty issues has been very good.

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 05, 2021
  • Lakewood Ranch, FL

Response to warranty issues has been very good. However, the month leading up to our closing was absolutely brutal. We had to pressure Lennar to move the closing date back three times. The different divisions (construction, mortgage, title, sales, etc.) did not communicate with the other. The local construction people had no idea of our original closing date and weren't even close to having the house ready. On closing day the title company (Lennar Title) did not have the closing documents from the lender (Lennar) and we never had a final walk-thru or orientation prior to closing.

Lennar respondió:
Hi, thank you for the detailed review of your experience. We are sorry to hear about the breakdown in communication among the different departments you worked with when buying and closing on your new Lennar home. If there are any outstanding items you would like us to follow-up on, please reach out to corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 3

Integridad 3

Valor 3

Responsabilidad 5

The initial purchase process was horrible.

  • Anónimo
  • Comprador de Vivienda Verificado
  • abril 20, 2021
  • Woods Cross, UT

The initial purchase process was a nightmare. Steer clear of Michael. That being said, quality seems decent. There have been minor quality issues.

Lennar respondió:
Hi, thank you for sharing your experience with us. We are sorry to hear about any issues you experienced during the buying process of your new home. If there is anything we can follow-up on your behalf, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 5

Integridad 3

Valor 3

Responsabilidad 4

Lennar - Make sure you ask what color your house is going to be.

  • Anónimo
  • Comprador de Vivienda Verificado
  • abril 03, 2021
  • San Antonio, TX

Make sure you ask what color your house is going to be. Didn't know I needed to ask what the color of my house was going to be painted, my bad for assuming they painted houses in neutral colors, which are more versatile. I wasn't shown what the color scheme was going to be so you don't really have any options to choose, it seemed it was either you buy it or someone else will. The construction manager is very responsive and hardworking, kudos to him

Lennar respondió:
Hi, thank you for sharing your experience and review with us. We are sorry to hear about the disappointment you outlined regarding the color of your home and the process of selecting the color. If you have any items needing additional attention, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 4

Integridad 3

Valor 3

Responsabilidad 4

Lennar - The quality of the kitchen cabinets were not the best considering

  • Tony C.
  • Comprador de Vivienda Verificado
  • abril 01, 2021
  • Davenport, FL

The quality of the kitchen cabinets were not the best considering what we paid for the house

Lennar respondió:
Hi Tony, thank you for taking time to share your experience. We are sorry to hear about your disappointment with the cabinets in your new home. If there is anything we can do follow-up for you please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 2

Integridad 3

Valor 3

Responsabilidad 5

Lennar - I just want people to make sure they do the inspection correctly

  • Jose M.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • San Antonio, TX

I just want people to make sure they do the inspection correctly and not to sign until everything is fix. Especially the floor.

Lennar respondió:
Hi Jose, thank you for sharing your review. We are sorry to hear about any frustrations you experienced during the inspection and completion of your home. If there are any outstanding items you would like us to follow-up on, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 2

Integridad 5

Valor 2

Responsabilidad 3

Pricing of the home was competitive

  • Mark O.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • San Antonio, TX

Workmanship of the home could have been much better not so impress on how it was put together. Found to many defects backyard could have been leveled much better etc. Eagle Mortage office set me up for failure, informing and was written on my contract that HOA was paid monthly then I get a bill from spectrum stating I had a balance and a late payment fee added to my bill of $40. Spectrum has informed me HOA is paid annually. This could have been avoided if I was given proper instructions. Eaglemortage should be liable for the late fee, since I was not at fault. Communication with the buyer ...

Lennar respondió:
Hi Mark, thank you for sharing your experience with us. We would like to apologize for the communication issues you have outlined regarding your experience with Eagle Mortgage. Please reach out to us at corporatecustomercare@lennar.com, with any additional details you can provide and we will follow-up for you. - Lennar Customer Care

Calificación Global 2

Calidad 2

Integridad 3

Valor 5

Responsabilidad 5

Suffering and little communication

  • Jose G.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Orlando, FL

Many times they seem to take advantage of the situation and it seemed they were doing their best to make me lose my money. I had a bad time in those moments.

Lennar respondió:
Hi Jose, thank you for your review. We are sorry to hear about the frustrations you have expressed. If there are any outstanding items you would like us to follow-up on, please send us an email at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 4

Integridad 2

Valor 4

Responsabilidad 2

Lennar - So the buying process was pretty smooth.

  • Joel C.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Merced, CA

So the buying process was pretty smooth. My sales rep was Matt. Very helpful answered whatever questions I had. Only issue was I was sold a house that was supposed to have a pretty big backyard but when it was said and done the driveway was really long and the backyard was tiny. By then it was too late to wait for anything else. Plus they picked the poorest rated hoa for the neighborhood.

Lennar respondió:
Hi Joel, thank you taking time to leave a review and share your thoughts. We are sorry to hear about your experience with the homesite not matching your agreed options. If there is anything we can do to help, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 2

Integridad 3

Valor 3

Responsabilidad 4

SRR North

  • Keith F.
  • Comprador de Vivienda Verificado
  • octubre 13, 2020
  • Liberty Hill, TX

The home buying experience was tainted by the Lennar company, Eagle Home Mortgage, which made the entire process so stressful and they ignored entirely the impact every delay, and there were numerous delays by Eagle Mortgage. They did not care a little finger that every week they delayed, cost us, the customer, more in lodging, loan points, and utility charges from scheduling service starts, then having to reschedule them, appliance deliveries has to be delayed, orders changed or canceled. It was the worst experience we have ever had in home buying and this was our 6th home. Aside from that, ...

Lennar respondió:
Hi Keith, we appreciate you taking the time to share your experience with us. We are sorry to hear about the stress caused during your mortgage process. If there is anything we can do to help follow-up, please send us a note at corporatecustomercare@lennar.com. Thank you. - Lennar Customer Care

Calificación Global 2

Calidad 4

Integridad 3

Valor 3

Responsabilidad 4

no comment

  • Anónimo
  • Comprador de Vivienda Verificado
  • septiembre 30, 2020
  • Punta Gorda, FL

trust but verify

Lennar respondió:
Thank you for leaving a rating and review. We would like to follow up on any issues you have experienced with your new home. If you could send us a message directly at corporatecustomercare@lennar.com, we will have the appropriate team follow up on your experience. - Lennar Customer Care

Calificación Global 2

Calidad 3

Integridad 1

Valor 4

Responsabilidad 4

no completamente satisfecho

  • Walter L.
  • Comprador de Vivienda Verificado
  • junio 03, 2020
  • Wimauma, FL

He enviado un correo electrónico 5 o 6 veces sobre nuestra puerta de garaje. Hace muchos ruidos (chasquidos, gemidos, golpes) y, si no se mantiene presionado el botón, a veces se detiene.

Lennar respondió:
Hi Walter, thank you for taking time to leave a review and reach out. We apologize for the communication issues you detailed. Please send us a note at corporatecustomercare@lennar.com with any additional information you could provide, so we can review and follow-up for you. - Lennar Customer Care

Calificación Global 2

Calidad 4

Integridad 4

Valor 4

Responsabilidad 1

Decepcionado

  • Daisy A.
  • Comprador de Vivienda Verificado
  • abril 28, 2020
  • Minneola, FL

Muchas cosas se terminaron después de que me mudé. Constantemente tuve que abordar problemas sin terminar en el hogar en numerosas ocasiones. Esta fue una experiencia muy frustrada. Sin embargo, mi cierre fue muy suave.

Lennar respondió:
Hi Daisy, thank you for this feedback. We apologize for the issues you experienced with unfinished work in your new home. If there are any outstanding items you would like addressed, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 2

Calidad 2

Integridad 3

Valor 5

Responsabilidad 2

Experiencia general del comprador por primera vez

  • Danaice P.
  • Comprador de Vivienda Verificado
  • abril 24, 2020
  • Homestead, FL

Estoy decepcionado con el servicio general de Lennar. Mi experiencia de principio a fin no fue la mejor ni la más fluida. Creo que una empresa tan grande como Lennar debería brindar una mejor experiencia general de compra de vivienda a sus clientes.

Lennar respondió:
Hi Danaice, thank you for sharing your experience. Please feel free to contact us at corporatecustomercare@lennar.com with details about your experience, so we can follow-up for you. - Lennar Customer Care

Calificación Global 2

Calidad 2

Integridad 3

Valor 3

Responsabilidad 4

Gran diseño de casa pero mano de obra muy pobre

  • Ricky M.
  • Comprador de Vivienda Verificado
  • abril 22, 2020
  • Stafford, VA

El diseño general y la arquitectura de la casa son geniales. Sin embargo, la mano de obra y la instalación de materiales en casi todas las áreas es deficiente. Especialmente por un precio cercano a los $ 800,000.

Lennar respondió:
Hi Ricky, thank you for taking the time to share your feedback. We are sorry to hear about your disappointment with the workmanship for your home. Please send us a message at corporatecustomercare@lennar.com detailing any outstanding items and we will follow-up for you. - Lennar Customer Care

Calificación Global 2

Calidad 2

Integridad 3

Valor 4

Responsabilidad 5

Puede leer todas las 20193 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 20193 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.