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Lennar

Reseñas de Lennar

Lo que se tiene que decir de Lennar

Lennar tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.7 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 17814 reseñas de Lennar para saber por qué son el equipo adecuado para construir su nueva casa.

Lennar

has 3.7 de 5 estrellas en Todas las ciudades

17814 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 7454

4 ★ 3327

3 ★ 2937

2 ★ 1888

1 ★ 2208

Calificaciones por Categoría

Calificacion General 3.7

Calidad 3.5

Integridad 3.6

Valor 3.8

Responsabilidad 3.6

Calificaciones de Clientes

Homeowner

  • Jarrell B.
  • Comprador de Vivienda Verificado
  • marzo 20, 2025
  • Kerrville, TX

Lennar is an untrustworthy home builder. Communication is poor, response time is slow or nonexistent. Promises are made and not kept. I would not recommend them.

Lennar respondió:
Good afternoon Jarrell. We appreciate you sharing your experience with us. We are sorry to hear that you feel communication was poor and response time is slow or nonexistent. We truly hope to earn back your trust as a homeowner and are committed to delivering an exceptional customer experience. If you have any warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

Very sad and unpleasant unprofessional treatment thru out the entire home purchase

  • Alma M.
  • Comprador de Vivienda Verificado
  • marzo 19, 2025
  • San Antonio, TX

Very sad and unprofessional experience

Lennar respondió:
Good afternoon Alma, thank you for sharing your feedback with us. "We're sorry to hear that we did not meet your expectations during your homebuying journey and that your experience did not feel professional. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

I wish I never got involved with Lennar. I'm stuck with my situation but would never recommend Lennar to anyone,

  • Ronald P.
  • Comprador de Vivienda Verificado
  • marzo 19, 2025
  • Punta Gorda, FL

After the contract is signed and the first deposit is made Lennar's customer relations is poor. Every question was basically answered with the same response, "You signed the contract and there are absolutely no changes allowed by Lennar." For over 1 month I visited the construction site weekly and little of nothing was done. Materials sat in the home and yard but little work was accomplished. Lennar could change the closing date but the customer could not even request a closing date. Lennar said they had a new Quality Inspection that would take 1 week. A walk through with the customer and ...

Lennar respondió:
Good afternoon Ronald, and thank you for sharing your feedback. We are sorry to hear that the quality of your home did not meet your expectations. We truly hope we can earn back your trust as a homeowner as we strive to deliver an exceptional customer experience. If you have any warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

New house quality is poor

  • Xiaoming F.
  • Comprador de Vivienda Verificado
  • marzo 19, 2025
  • Apex, NC

During the inspection before the house was delivered, we found that the concrete floor of the garage was cracked into spider webs. This is not what a new house should look like. We understand that the concrete cannot be dug out and re-poured after it is poured. We just asked for repairs until the floor looks crack-free. But your staff was perfunctory. They simply applied a layer to cover the floor. But the cracks in the concrete are still clearly visible. When we communicated and negotiated again, your people threatened that if we did not close the deal, they would confiscate our deposit. So ...

Lennar respondió:
Good morning and thank you for sharing your feedback. We’re truly sorry to hear you there were issues with your garage floor and you were not happy with our resolution. Moving forward, we hope we can earn back your trust as a homeowner. If you have any warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Bait and switch

  • Daniel o.
  • Comprador de Vivienda Verificado
  • marzo 19, 2025
  • Crystal Lake, IL

They build beautiful model and then slap up a piece of crap when they have your money

Lennar respondió:
Good morning Daniel, thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us has not met your expectations. If you have any questions or warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. If you feel you need to escalate a warranty issue, please send an email with details of your concern to CorporateCustomerCare@Lennar.com referencing this review. - Sincerely, Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Wouldnt buy again

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 19, 2025
  • San Antonio, TX

Cheap quality, rushed work; poor communication amongst staff

Lennar respondió:
Good morning and thank you for your review. We’re truly sorry to hear that the quality of your home did not meet your expectations and that there was poor communication among our teams.

If you have any questions or warranty concerns, please don’t hesitate to reach out to your local Customer Care team by submitting a warranty request through your account. This ensures your request is properly documented and prioritized for a quicker resolution.

Sincerely, - Lennar Corporate Customer Care

Calificación Global 1

Calidad 2

Integridad 2

Valor 2

Responsabilidad 1

The worst experience.

  • Ricardo G.
  • Comprador de Vivienda Verificado
  • marzo 18, 2025
  • Santa Clarita, CA

I've bought a lot of new tract homes and this has been the worst experience.

Lennar respondió:
Good afternoon Ricardo, thank you for sharing your feedback with us. We are sorry to hear that this has been a bad experience for you. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review, so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 1

My backyard is a swamp

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 13, 2025
  • Snellville, GA

I have a “swale” in my backyard that remains constantly wet, regardless of dry weather. Despite multiple dry days, the area never dries out. When I walked outside, I found not only standing water but also frogs and mosquitoes breeding in what has essentially become a stagnant puddle. I was assured by the builder and the seller that it was nothing to worry about but the issue has become worse and no one seems to want to help resolve the issue.

Lennar respondió:
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced with your new home.
If you would like help following up with this concern, please send an email to CorporateCustomerCare@Lennar.com with details of your concern and referencing this review.
Sincerely, Lennar Corporate Customer Care.

Calificación Global 1

Calidad 1

Integridad 2

Valor 1

Responsabilidad 1

From jan 17 since the day we closed we have been following up for street lights with no resolution as of now ie 12th march 2025

  • Sneha M.
  • Comprador de Vivienda Verificado
  • marzo 12, 2025
  • Peoria, AZ

Till we closed everything seemed good later for all complaints we are just being ignored

Lennar respondió:
Good afternoon Ms. Sneha, Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Buyer beware

  • Denise C.
  • Comprador de Vivienda Verificado
  • marzo 12, 2025
  • Conway, SC

Home built poorly and cheap they are just out yo make a quick buck. Mo one tells you anything or explains things to you. Will never purchase a Lennar home again.

Lennar respondió:
Good morning Denise, Thank you for sharing your feedback with us. We are sorry to hear you felt lost during your homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 3

Responsabilidad 2

Low quality, didn't fix any findings from the inspection, lots of issues

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 11, 2025
  • Edmonds, WA

Low quality homes. Lennar accepted third party inspection so we did. The inspection report is up to 50 pages but Lennar didn't fix any of them. We moved in with a house of hundreds of issues. We have been filing claims with the first year warranty every week since we the closing date. Lennar rejected some warranty requests out of no reason, and their customer care representative never answers the phone call. Don't choose Lennar in WA.

Lennar respondió:
Thank you for sharing your review. We sincerely apologize for any issues you have experienced. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review, so that I can share it with upper management for their review. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Poor quality

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 11, 2025
  • North Fort Myers, FL

I would not recommend buying a home from Lennar. The materials used in their construction are extremely cheap, resulting in numerous issues that they refuse to fix. Poorly finished walls due to defective materials. If you're looking for a high-quality, well-built home, I strongly suggest exploring other builders.

Lennar respondió:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced with your new home. We hope that moving forward, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 2

Next

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 03, 2025
  • Peoria, AZ

I would find another builder.

Lennar respondió:
Thank you for sharing your feedback. We sincerely apologize for the issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

AWFUL AWFUL EXPERIENCE

  • Adam B.
  • Comprador de Vivienda Verificado
  • febrero 26, 2025
  • League City, TX

My wife and I met with the sales rep, Amanda and go preapproved shortly after applying for a Lennar Home Loan. From there, we submitted the required documentation requested by the Mortgage Loan Officer, Christian. We submitted all documentation within the requested time frame and sent the earnest money almost immediately. When our close approached, everything fell apart. We had our inspection a week prior to our close date. We got in touch with John regarding what we would like to be done prior to close. This included the cracked driveway being broken up and re-poured. Upon my wife discussing ...

Lennar respondió:
Good morning Adam, thank you for bringing this to our attention. We sincerely apologize for the challenges you experienced during your home-buying journey. We hope to regain your trust as a homeowner and provide a better experience moving ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

Bad -

  • Daniel D.
  • Comprador de Vivienda Verificado
  • febrero 25, 2025
  • Timnath, CO

Last day of my possession date, I was informed to paid a debt that was affecting the closing . They moved the posseisi date and I paid fees / extra cost of moving over the dates. Sad, before it seems no one was worry about me, just trying to sell the place .

Lennar respondió:
Good afternoon Daniel, we appreciate you sharing your experience. We are sorry to hear that your purchasing experience did not meet your expectations. We hope that moving forward, we can provide you with an extraordinary experience as a homeowner. If you have any questions or warrantable issues, please do not hesitate to contact your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 3

Integridad 1

Valor 2

Responsabilidad 1

Worst experience

  • Siva V.
  • Comprador de Vivienda Verificado
  • febrero 25, 2025
  • Roseville, CA

Starting from sales manager to warranty services worst experience

Lennar respondió:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying and Homeownership journey so far. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Do not recommend Lennar

  • James G.
  • Comprador de Vivienda Verificado
  • febrero 25, 2025
  • Punta Gorda, FL

I was unable to close on the home I originally had built due to the home not being completed on time and several building issues including but not limited to water damage in every room and a large crack in the foundation that extended across the garage floor. I had to closed on a different home which I am now finding issues with.

Lennar respondió:
Thank you James, for sharing your experience. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 3

Bad experience

  • Walther D.
  • Comprador de Vivienda Verificado
  • febrero 24, 2025
  • Orlando, FL

No honesty about the process, constantly giving incorrect information, a lot issues with the house. It was a nightmare of experience.

Lennar respondió:
Good morning Walther, Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

April

  • April C.
  • Comprador de Vivienda Verificado
  • febrero 23, 2025
  • Las Vegas, NV

This is the WORST house purchase I have experienced. This is a DIY loan and home purchase. There is NO personal contact - everything is done with text, email & e-docs. I was scheduled to close on Dec 9 but because the title wasn’t transferred I closed on Dec 23rd and I was not compensated for all my expenses I paid.

Lennar respondió:
Good afternoon April, thank you for sharing your experience with us. We are sorry to hear that you felt there was a lack of personal contact. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 2

Integridad 1

Valor 1

Responsabilidad 2

Horrible experience

  • Katie C.
  • Comprador de Vivienda Verificado
  • febrero 21, 2025
  • Franklin, IN

I've been lied to continuously throughout the entire process and it's utterly disappointing that a company this large is this dysfunctional and dishonest.

Lennar respondió:
Good afternoon Katie, thank you for sharing your feedback with us. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Salesperson did not keep up her word

  • Giovanni G.
  • Comprador de Vivienda Verificado
  • febrero 19, 2025
  • Plant City, FL

This was probably their easiest sale they had and even though i was very flexible with their demands it was not the same way from them. They moved my closing date without telling me juat days prior when they knew I had my airlines tickes purchased. They promised house will come with fans and it did not. Very disappointed about their service and how unflexible they were. Thwy sold a house so it is all what matters to them!!

Lennar respondió:
Good morning Giovanni, and thank you for bringing this to our attention. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to contact your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

Was not happy

  • Daniel A.
  • Comprador de Vivienda Verificado
  • febrero 18, 2025
  • Kissimmee, FL

Was not happy communication was kind of poor only thing that I recommend is really talking to the consumer and when you promise to do something or when you do a walk-through, make sure everything gets done before you sign anything went through a motorhome figured my kitchen cabinets were going to look like that and I end up Getting into my house. It was not what I wanted. And I moved into my house. I thought they will have the construction control next to me, but there’s two by fours laying out with nails on my grass nails all over the place trash the grass got lifted out about three times ...

Lennar respondió:
Good afternoon Daniel, thank you for sharing your experience with us. I'm sorry to hear about the two-by-fours with nails left on your grass and the lack of cleanliness. If you have any questions or any outstanding warrantable issues, please do not hesitate to contact your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 2

Hĥhhhhh

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 12, 2025
  • San Antonio, TX

Houses not build good

Lennar respondió:
Good afternoon, and thank you for sharing your experience with us. We are sorry to hear that we did not meet your expectations. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Concrete issues all over the home, customer care doesn’t care customers, they only care about lennar

  • Archana B.
  • Comprador de Vivienda Verificado
  • febrero 12, 2025
  • Acworth, GA

Hello Team, Lennar is reputed builder but with zero quality on concrete. They basically don’t know how to use right concrete mix. Lack of engineering direction. All the appliances in our home are leaking. Ex : Refrigerator leak, Dishwasher leak. When we ask about concrete issues, customer service came and said sorry it’s a bad work may be done during the night time. We can’t do anything it is what it is. Customer service at lennar is there to support lennar, not the customers. They just don’t care about customers. This is our experience and feedback with Lennar with ...

Lennar respondió:
Good afternoon Archana,
Thank you for sharing your review. We are sorry to hear the quality of your home has not met your expectations. If you would like to share details of your concern for us to review, please send us an email referencing this review to CorporateCustomerCare@Lennar.com. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Not a good experience with Lennar.

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 12, 2025
  • Piedmont, SC

My home buying experience with lennar was horrible.

Lennar respondió:
Good afternoon, and thank you for sharing your experience with us. We are sorry to hear that your home-buying experience did not meet your needs. If you would like to share details of your experience, please send us an email to CorporateCustomerCare@Lennar.com referencing this review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1

Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

Puede leer todas las 17814 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 17814 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.