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Lennar

Reseñas de Lennar

Lo que se tiene que decir de Lennar

Lennar tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.7 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 17798 reseñas de Lennar para saber por qué son el equipo adecuado para construir su nueva casa.

Lennar

has 3.7 de 5 estrellas en Todas las ciudades

17798 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 7444

4 ★ 3325

3 ★ 2937

2 ★ 1884

1 ★ 2208

Calificaciones por Categoría

Calificacion General 3.7

Calidad 3.5

Integridad 3.6

Valor 3.8

Responsabilidad 3.6

Calificaciones de Clientes

I have sent pictures of cracked toilet, moulding not attached, doors with no weather stripping, vents that blow cold air when the heater isn't even working. We have towels over doors. We have had doors that won't shut. Cabinets that the faces are warped.

  • Susan W.
  • Comprador de Vivienda Verificado
  • enero 09, 2025
  • Carson City, NV

They are thrown together. Can't get anyone to get back to you. Have been promised twice they'd get the things fixed, twice they have not shown or contact to reschedule. Sent pictures twice but still nothing. Can't believe the way you are treated with problems. They are not quality built homes.

Lennar respondió:
Good morning Susan, Thank you for sharing your feedback with us. We are sorry to hear we have not met your expectations. We understand how frustrating it can be not to hear back from customer care. If there are any outstanding warranty issues you would like us to follow up on, please email the details of your concerns, referencing this review, to LennarNews@Lennar.com so we can assist ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Horrible buying experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • enero 09, 2025
  • Parrish, FL

LENNAR is the worst for customer service. This was my first time buying a home and they made my life difficult for a whole year. There is NO communication at all. When I finally did my final walk through of the house things still weren’t finished, I was told by the construction manager that he would take care of it but don’t tell them that he was doing that but he never did now I have to go through home warrant which is another hassle.

Lennar respondió:
Thank you for sharing your feedback with us. We are sorry to hear you had to close on a home with some unfinished items. If you need assistance with outstanding items, please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com and include your contact information. This will allow us to follow up with the appropriate team who can work diligently to get everything completed. ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Not a good thing about the process. Just high price but low quality on deliverable

  • Yawo K.
  • Comprador de Vivienda Verificado
  • enero 09, 2025
  • Haslet, TX

Very low quality on material plus warranty people not helpful on coming to repair problem.

Lennar respondió:
Good morning Yawo, Thank you for sharing your feedback with us. We’re sorry to hear the quality of the material fell short of your expectations. If you have any outstanding warranty issues that need to be resolved, please don’t hesitate to email us at CorporateCustomerCare@Lennar.com, referencing this review and providing details of your concern so we can assist with follow-up. For future warranty issues, we suggest you reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

You need to hire new subs for the finish work inside

  • Micheal R.
  • Comprador de Vivienda Verificado
  • enero 09, 2025
  • Seguin, TX

wasting my time with this survey

Lennar respondió:
Good afternoon Micheal, We are sorry to hear that you have not had a good experience with your home purchase. If you would like to share any further details, or if you have any outstanding warranty issues that need to be resolved, please don’t hesitate to email us at CorporateCustomerCare@Lennar.com, referencing this review and providing details of your concern so we can assist with follow-up. For future warranty issues, we suggest you reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 4

Responsabilidad 1

Long punch list

  • Shari P.
  • Comprador de Vivienda Verificado
  • enero 09, 2025
  • Port Charlotte, FL

This truly hasn’t been a wonderful experience. Thank goodness we got a home inspection. We highly recommend that anyone interest in buying a Lennar home do the same. Thank goodness for Susan, she has been a very helpful through this ordeal.

Lennar respondió:
Good morning Shari, Thank you for sharing your feedback with us. We are sorry to hear your experience has been less than satisfactory.

We look forward to having the opportunity to build back your trust. If you have any further questions or have a specific warranty issue to be resolved, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 2

Valor 2

Responsabilidad 2

They closed too soon to meet their end of year and they and thus the management team are not ready for residences

  • Tracy B.
  • Comprador de Vivienda Verificado
  • enero 09, 2025
  • Punta Gorda, FL

I have had to live in a construction zone from day one. Could not even get to the elevator as workers were blocking the walkway on my floor cutting materials, carpet, etc. My very cheap dishwasher did not work and was not taken care of for 7 days. Poor quality work.all of the the bi-fold doors (6) looked like they were scraped through gravel at the bottom. The solution was to paint them, still frayed at bottom. Cheap and attention to detail very poor on everything. The trash was overflowing for a week and when I called about it I was told the trash collectors could not get to the dumpster ...

Lennar respondió:
Good morning Tracy, we’re sorry to hear we have not met your expectations as far as quality and your experience as a homeowner has been less than satisfactory due to the ongoing construction. We understand your frustration with the current state of the development and apologize for the inconvenience. We truly appreciate your patience as the residential development ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 2

the overall quality is extremely poor. , closing on property -Horrendous.

  • Jayanthi P.
  • Comprador de Vivienda Verificado
  • enero 06, 2025
  • Marlboro, NJ

The quality of the home is terrible, shower heads are cheap, appliances were the poorest quality available. The washer dryer are terrible. Never again will I buy a Lennar home ! The closing agent in NJ main office in Hillsbourgh was rude, did not even speak to me and would not even give me a pen to sign. He was late, the most obnoxious person I have encountered in a property deal. I have a large community of people and have been very vocal with my experiences with Lennar. Danielle and the plumber were excellent. Scott was helpful Allison the agent at PARC Marlboro was very rude , ...

Lennar respondió:
Good afternoon ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 2

Not happy

  • Pavan L.
  • Comprador de Vivienda Verificado
  • enero 04, 2025
  • San Antonio, TX

Not happy with most things at the home and the purchase experience

Lennar respondió:
Good afternoon Pavan, thank you for taking the time to share your feedback with us. For any outstanding warrantable issues that have not been addressed, please send us an email to LennarNews@Lennar.com referencing this review so I can help you follow up on ...

Calificación Global 1

Calidad 3

Integridad 1

Valor 2

Responsabilidad 1

Jason

  • Steve A.
  • Comprador de Vivienda Verificado
  • enero 03, 2025
  • Myrtle Beach, SC

They use the cheapest material and chip labors

Lennar respondió:
Good afternoon Steve, Thank you for sharing your feedback with us. We're sorry to hear that the materials in your home did not meet your expectations. We hope to earn back your trust moving forward as we work to provide you with a Legendary Customer Care Experience.

Sincerely,
Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Disappointed.

  • Thomas C.
  • Comprador de Vivienda Verificado
  • enero 03, 2025
  • Gettysburg, PA

The tile started falling off the shower wall after 2 weeks. The microwave doesn't work after 3 weeks. LENNAR keeps saying it is homeowner maintenance. The carpet is so cheap you can feel the plywood under your feet.

Lennar respondió:
Thank you Thomas, for taking the time to share your feedback. We’re truly sorry to hear that your experience with us has not met your expectations. Your feedback is invaluable, and we would love to understand more about your specific concerns. Please feel free to reach out to us directly at CorporateCustomerCare@Lennar.com referencing this review, so we can work with you to address these issues and improve your experience moving forward.

Calificación Global 1

Calidad 2

Integridad 2

Valor 2

Responsabilidad 1

Awful Buying and Construction Experience

  • Patrick D.
  • Comprador de Vivienda Verificado
  • enero 03, 2025
  • Estero, FL

The buying experience was awful, salesperson was not very helpful. No communication during the construction process at all. No clue what was going on and no questions answered. I spent a lot of money on a house and no one at Lennar cared for quality and craftsmanship. Why not spent a little more money on quality materials so the homeowner can move into a quality built house (ex. hurricane windows and doors in the entire house except front door glass, why?).

Lennar respondió:
Thank you Patrick, for sharing your recent homebuying experience with us. We apologize for any frustrations you encountered. Your feedback is crucial in helping us improve the homebuying ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 2

Roof leakage, plumbing leakage, gutter leakage. Door panels low quality. Plumbing bad workmanship

  • Musadiq S.
  • Comprador de Vivienda Verificado
  • enero 03, 2025
  • Fishers, IN

I have very bad experience with Lennar new house quality and workmanship. Before clossing and after there are few major leakage on Lennar new house due to bad workmanship. Also during leakage Noone response to fix the issue on time. Low guality of interior door and kitchen cabinets. Low quality of and bad workmanship of plumbing faucet and plumbing contractors.

Lennar respondió:
Thank you Musadiq for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you have faced with your new home.
If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 2

Valor 2

Responsabilidad 1

typically cutting corners in many items overall providing a bad experience to purchaser.

  • Praveen P.
  • Comprador de Vivienda Verificado
  • enero 03, 2025
  • Buford, GA

Builder didnt share all the details of the property. After closing it has been 2 months and still didnt had mail box keys. Never this was disclosed till we close the home. No ETA for building swimming pool and cabanas that are in plan.. But still have to pay the full HOA amount which covers these maintenance costs. Overall I felt, chaulking is not done properly and when asked, the response is, it is standard. Have to escalate above some members I am interacting to get things done. Overall it left a very bad taste with this purchase experience.

Lennar respondió:
Good afternoon Praveen, We truly appreciate your feedback regarding your recent home purchase with Lennar. We're sorry to hear about the issues with the mailbox keys and the issues with your HOA. We understand how frustrating the current state of the development can be, and we sincerely apologize for any inconvenience this has caused. Thank you for your patience as the community continues to take shape and ...

Calificación Global 1

Calidad 3

Integridad 1

Valor 1

Responsabilidad 1

I regret buying it from Lenore one of the worst company I have ever dealt with every person I know looking to buy a house. I will tell them never buy from lennar .

  • Naimeshku P.
  • Comprador de Vivienda Verificado
  • enero 03, 2025
  • Piedmont, SC

I regret buying it from Lenore one of the worst company I have ever dealt with every person I know looking to buy a house. I will tell them never buy from lennar I don’t know how this company is still in business

Lennar respondió:
Thank you Naimeshku for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review, so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Don't buy they lie a lot

  • Anónimo
  • Comprador de Vivienda Verificado
  • enero 03, 2025
  • Sharpsburg, GA

Poor quality, poor service, regret purchase

Lennar respondió:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review, so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Worst home buying experience

  • Leonard T.
  • Comprador de Vivienda Verificado
  • diciembre 28, 2024
  • Summerville, SC

This was the absolute worst homebuying experience my husband and I have ever had. Please make note that this was the experience with Lennar mortgage. And does not reflect Lennar office and sales I counted 75 email communications from eight different people during the whole course of our mortgage experience. Lennar mortgage company is so unorganized. They did not answer questions that my husband and I had and we were constantly back-and-forth. They gave us wrong information. So needless to say this is the worst home-buying experience we have ever encountered. I don’t believe I will ever ...

Lennar respondió:
Thank you for bringing this to our attention. We sincerely apologize for the issues you experienced with Lennar Mortgage. We hope that moving forward, we can provide a better and more enjoyable experience as a homeowner. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 1

One Of the worst experiences I’ve ever had!

  • Taylor L.
  • Comprador de Vivienda Verificado
  • diciembre 26, 2024
  • Jacksonville, FL

One of the worst experiences of new construction I’ve ever had. Quality of materials are subpar. Communication was lacking and the staff is absolutely rude. Had to fight to get a reinspection paid for because of Lennar’s negligence. They didn’t even have the a/c unit on during inspection and found a leak on initial walk through then found out on the second inspection from inspector that a/c breaker was not correct 30A instead of 60A. No exterior lights no interior lights in bedrooms. There were many more issues ans well! Absolutely worst experience I’ve ever had! Never buying Lennar again!

Lennar respondió:
Thank you Taylor, for bringing this to our attention. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 2

Integridad 1

Valor 1

Responsabilidad 1

Disappointing Quality and Service

  • Anónimo
  • Comprador de Vivienda Verificado
  • diciembre 26, 2024
  • Middletown, DE

I strongly advise against purchasing from this builder. The quality of construction is subpar, and they cut corners wherever possible. They use the cheapest materials, and additional bedrooms are not even equipped with proper lighting or electrical access for light. Basic necessities like a toilet paper holder are also not provided. Water leaks, particularly in the showers, are a persistent issue. Their portal for scheduling virtual appointments is unreliable, and they frequently close tickets automatically, claiming "no response from the user," even when that's not the case. The lack of ...

Lennar respondió:
Thank you for sharing your feedback with us. We sincerely apologize for any issues you may have experienced during your homebuying journey and with your new home. We are actively working to improve the experience moving ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Negative

  • Bambi L.
  • Comprador de Vivienda Verificado
  • diciembre 23, 2024
  • Surprise, AZ

There isn't enough space for me to list the issues with the home from day one.

Lennar respondió:
Thank you for sharing your review, Bambi. We sincerely apologize for any issues you might have experienced during your Homebuying journey and your home. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review, so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Water leakage Repair reimbursement

  • Liu-Sheng M.
  • Comprador de Vivienda Verificado
  • diciembre 19, 2024
  • San Diego, CA

Had a severe hot water pipe leak a day after moving in. Lennard’s customer rep assured us we’re not responsible for repairs, including a $790 third-party plumbing job on Sunday. Despite numerous email requests, Lennar ignored us.

Lennar respondió:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced with your home. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review, so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Xin Li

  • Xin L.
  • Comprador de Vivienda Verificado
  • diciembre 19, 2024
  • Austin, TX

post service is really bad

Lennar respondió:
Thank you for your review Xin, Please don’t hesitate to contact your local customer care team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Fast production, no attention to details and also rushing closing for no reason.

  • Francois S.
  • Comprador de Vivienda Verificado
  • diciembre 19, 2024
  • Punta Gorda, FL

Terrible process. Rushed us into closing and had to postpone the closing 4 times because the house was not ready each time! Matter of fact.. even after postponing twice, we had our inspection done by an independent inspector and had over 140 items to be fixed/repaired or to be completed at that point! There were even trash and stuff everywhere in the house for the inspection! The layout of the house and the community plan attracted us there, but the construction experience was the worst we had in 40 years during which we built 3 other houses. They subcontract everything at cheap rate and have ...

Lennar respondió:
Thank you, Francois for sharing your experience with us. We’re sorry to hear we did not meet your home purchasing expectations. We hope that moving forward, we can earn back your trust as we dedicate ourselves to providing exceptional customer care as a Lennar homeowner. If there were any questions or warranty requests, please don’t hesitate to contact your local customer care team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

Will Never Buy a Lennar Home Ever Again

  • Anónimo
  • Comprador de Vivienda Verificado
  • diciembre 19, 2024
  • Greenville, SC

Lennar required me to use their mortgage company even though I had negotiated in the contract to use my own mortgage company. If I used my mortgage company, Lennar would not honor the contract by rescinding the negotiated $17k in Seller Concessions, or would cancel the contract and keep my $30k in Earnest Money. One month late, Lennar Mortgage finally got loan approval. But they wanted $10k extra in loan costs. I settled on an 8 1/4% interest rate, not paying the extra $10k, and closed 2 days before the end of the month. Lennar wanted to close before the end of the month, so they could make ...

Lennar respondió:
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you faced during your home-buying process. We understand how disappointing it can be to encounter issues with the mortgage process. We are committed to improving your experience and would love the opportunity to earn back your trust. If there are any outstanding issues or concerns, please don't hesitate to contact us by sending an email to CorporateCustomerCare@Lennar.com referencing this review and detailing your request so we can help you follow up with the appropriate team. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

Disappointing Communication and Invasive Finance Process

  • Paul A.
  • Comprador de Vivienda Verificado
  • diciembre 19, 2024
  • Parrish, FL

Briefly, Communication throughout the loan, construction and closing process was poor - in some cases, non-existent. But Lennar will hold you to their dates with threats of penalties ... but when they miss a date, that's just how it is ... even if you had travel planned on those dates. The loan process was invasive as any process I've ever experienced; they should make the customer aware that an asset-based loan (which they don't offer with their promotions) would work for many customers vs. an income-based loan.

Lennar respondió:
Good afternoon Paul, and thank you for sharing your experience. We sincerely apologize for any issues you may have experienced during your homebuying journey and with your new home. We hope to earn back your trust as we work hard to improve our ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 3

Responsabilidad 2

Horrible.

  • Micah C.
  • Comprador de Vivienda Verificado
  • diciembre 17, 2024
  • Apache Junction, AZ

From start to finish, Lennar lied, exaggerated, and undelivered on everything. I’ve left negative reviews on every single platform and will continue to do so.

Lennar respondió:
Thank you Micah, for sharing your review. We're sorry to hear that you feel there has been a lack of transparency. We sincerely apologize for any issues you've experienced during your homebuying journey. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better homeowner experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

Puede leer todas las 17798 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 17798 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.