Reseñas de Lennar

Lennar respondió:
Thank you for sharing your comments with us. We are sorry to hear about the experience you described. Please send a message to us at corporatecustomercare@lennar.com with the details of any outstanding items, so we can review and follow-up for you. – Lennar Customer Care

Lennar respondió:
Hi Saurabh, thank you for your comments. We are sorry about the items you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Lennar respondió:
Hi Justin, we appreciate your feedback and are sorry to hear about the issues you experienced, as well as the missed appointments. Please send a message with any outstanding items to corporatecustomercare@lennar.com and we will review and follow-up for you. – Lennar Customer Care

Lennar respondió:
Hi Samuel, thank you for letting us know about your experience. Please send us an email with the issues you have found and we will follow-up. Our email address is corporatecustomercare@lennar.com. Thank you.

Lennar respondió:
Thank you Hari for taking the time to share your feedback with us. We understand your disappointment regarding the absence of an EV charging stations in your community, especially if it was something you were expecting. Have you reached out to your HOA regarding this issue?

We apologize for any confusion or unmet expectations and truly appreciate you bringing this to our attention. Your feedback is important to us, and we remain committed to supporting you throughout your homeownership journey.

If you have any further questions or concerns, we encourage you to reach out to your local Customer Care team through your Lennar account. Your Lennar account also provides helpful information on home maintenance and allows you to track your warranty requests, so you’re always in the know when it comes to your home.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Adinia. Thank you for sharing your feedback with us. We’re very sorry to hear that your experience has left you feeling this way. That’s not the standard we strive to uphold, and we regret that we fell short of your expectations.

If there are any outstanding warrantable concerns with your home, we encourage you to submit a warranty service request through your Lennar account. This will ensure your concerns are properly documented and routed to the appropriate team for follow-up. You may also email us at CorporateCustomerCare@Lennar.com with additional details and a reference to your review if you'd like us to review your experience further.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
We’re genuinely sorry to hear that your experience hasn’t been up to par. Your input matters, and we’d like to dig deeper to understand how we can improve. If you’re willing, please share details of your experience at CorporateCustomerCare@Lennar.com and include a reference to this review.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good morning Zane, We’re grateful you brought this to our attention and regret that your experience hasn’t lived up to expectations. If there's anything we can still assist you with, please email us at CorporateCustomerCare@Lennar.com. We’re committed to improving and would welcome the opportunity to earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Nicholas,
Thank you for taking the time to share your review. We're sorry to hear that the homebuying process felt confusing and that the workmanship did not meet your expectations. That’s not the experience we strive to provide, and we understand how frustrating this can be. If there are specific issues still unresolved, we encourage you to reach out to us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your concerns and follow up accordingly. We’d appreciate the opportunity to address this and work toward earning back your trust.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Jessica, We appreciate you taking the time to leave this review. It's disappointing to learn that we fell short in your experience. If there’s anything still outstanding, please email us at CorporateCustomerCare@Lennar.com. Be sure to reference your review and share any specific details so we can more effectively look into this and address your concerns.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Henry, thank you for letting us know about your experience. We are sorry to hear it was a bad buying experience. If you would like to share additional details, please feel free to email us at CorporateCustomerCare@Lennar.com referencing this review.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Thank you for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Don, we appreciate you taking the time to share your experience with us. We are sorry to hear about the issues you faced with our home buying concierge and the handling of your deposit. We hope that moving forward we can earn back your trust by providing you with exceptional Customer Care. if you have a question or warranty request, please reach out to your local Customer Care Team by submitting a warranty request online using your Lennar Account. Submitting the warranty/service request through your Lennar Account will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We are committed to improving your homeowner experience and addressing any concerns you may have.
Sincerely, Lennar Corporate Customer Care( ... Más

Lennar respondió:
Thank you for sharing your experience with us. We are sorry to hear the quality of your home did not meet your expectations. We hope we can earn back your trust by delivering an exceptional customer care experience moving forward. If. you have any questions or warranty requests, please don’t hesitate to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is properly documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Jarrell. We appreciate you sharing your experience with us. We are sorry to hear that you feel communication was poor and response time is slow or nonexistent. We truly hope to earn back your trust as a homeowner and are committed to delivering an exceptional customer experience. If you have any warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning and thank you for your review. We’re truly sorry to hear that the quality of your home did not meet your expectations and that there was poor communication among our teams.

If you have any questions or warranty concerns, please don’t hesitate to reach out to your local Customer Care team by submitting a warranty request through your account. This ensures your request is properly documented and prioritized for a quicker resolution.

Sincerely, - Lennar Corporate Customer Care

Lennar respondió:
Good morning Denise, Thank you for sharing your feedback with us. We are sorry to hear you felt lost during your homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Daniel, we appreciate you sharing your experience. We are sorry to hear that your purchasing experience did not meet your expectations. We hope that moving forward, we can provide you with an extraordinary experience as a homeowner. If you have any questions or warrantable issues, please do not hesitate to contact your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good morning Giovanni, and thank you for bringing this to our attention. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to contact your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good afternoon, and thank you for sharing your experience with us. We are sorry to hear that your home-buying experience did not meet your needs. If you would like to share details of your experience, please send us an email to CorporateCustomerCare@Lennar.com referencing this review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good morning, and thank you for sharing your experience with us. We're sorry to hear that we did not meet your expectations regarding the quality of your new home. We appreciate your positive feedback about the value of the home. Moving forward, we hope we can provide you with a better experience as a homeowner. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good afternoon Olga, Thank you for your review. We apologize that expectations were not clearly communicated and for the quality issues you have experienced. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If there are still outstanding items, please send an email to CorporateCustomer Care@Lennar.com referencing this review, so that we can help you follow up. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning James, Thank you for sharing your recent homebuying experience with us. We apologize for any frustrations you encountered. We hope that moving forward, we can earn back your trust by offering an improved homeowner experience.
In the meantime, for any general questions or warranty-related issues, please do not hesitate to contact your local customer care team by submitting a request online through your account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care ... Más