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Reseñas de Lennar

Lo que se tiene que decir de Lennar

Lennar tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.7 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 17792 reseñas de Lennar para saber por qué son el equipo adecuado para construir su nueva casa.

Lennar

has 3.7 de 5 estrellas en Todas las ciudades

17792 Reseñas en Todas las ciudades

Calificaciones por Categoría

Calificacion General 3.7

Calidad 3.5

Integridad 3.6

Valor 3.8

Responsabilidad 3.6

Calificaciones de Clientes

Horrible Experience

  • Ruby V.
  • Comprador de Vivienda Verificado
  • mayo 29, 2024
  • Homeland, CA

What is suppose to be a great home buying experience has definately been extremely horrible, since the beginning from the loan to moving in. Problem after problem with a BRAND NEW home. Only person who has been a pleasure to work with has been Alex. He has been on top of EVERYTHING that has been wrong with my home. Just wow!! I don't know about recommending Lennar!!

Lennar respondió:
Good afternoon ...

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 3

Bad experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 28, 2024
  • Westfield, IN

We moved here hoping we will have a great experience but having bad experience as of now. We are facing major issues in Owner's suite room. Though it was repaired couple of times again we are facing same issue again and again which is very bad and worst experience. They installed cracked bath tub and they repaiered it. First place they shouldn't have installed damaged item. Very bad construction and management have to take care of these things during construction phase itself instead of troubling us.

Lennar respondió:
Good afternoon,

Thank you for taking the time to share your experience of getting items resolved with us. I’m sorry you aren’t satisfied with the way your items have been handled.

If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,


Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 2

Responsabilidad 3

Lennar - A Pathetic and Inhumane Experience

  • Neeraj K.
  • Comprador de Vivienda Verificado
  • mayo 25, 2024
  • Aurora, CO

I purchased a house from Lennar in the Harvest Ridge Community, Aurora, CO 80018, and my experience has been nothing short of terrible. Dealing with the sales associates and other representatives from Lennar has been a nightmare. My journey with them began in October 2023, and I booked my house in December 2023 with a closing date set for the end of February. Unfortunately, I encountered some delays in obtaining a few necessary documents from my office. Instead of understanding my situation and the six months I had already invested working with them, Lennar's staff chose to harass me ...

Lennar respondió:
Good afternoon Neeraj,

We are sorry to hear that your purchasing experience was not up to your expectations.

If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Sincerely,

Lennar Corporate Customer Care

Calificación Global 1


Calidad 3

Integridad 1

Valor 2

Responsabilidad 1

Very dissapointing. Would not recommend.

  • Olivia F.
  • Comprador de Vivienda Verificado
  • mayo 24, 2024
  • Rosenberg, TX

My 2nd Lennar home. What a huge (bad) difference in build quality and materials compared to first home. No gutters. No sprinkler system. Side boards are very soft, dry wall very soft. Paint is very bright white. Counter top is nice but very cheap because it stains quickly. Bathroom faucets are the cheapest on the market, same goes for the sink. Had electrical issue first week, service request put me on a viral call (the construction manager assisted with the issue, it was a wiring issue). Had a mouse get in the garage the first week because they left a open space under the water heater. ...

Lennar respondió:
Good afternoon ...

Calificación Global 1


Calidad 1

Integridad 2

Valor 2

Responsabilidad 1

Veto

  • Humberto V.
  • Comprador de Vivienda Verificado
  • mayo 24, 2024
  • Nampa, ID

Mala malisima y mas mala

Lennar respondió:
Buenas tardes, nos da mucha pena que su experiencia haya sido tan mala. Esperamos poder tener oportunidad de ofrecerle una mejor experiencia post venta. Si tuviera alguna duda o solicitud de garantia, por favor envíenos una solicitud de garantía utilizando su Lennar Account. De esta manera aseguramos quede su solicitud documentada y podemos darle el seguimiento adecuado.

Saludos.

Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Half finished - no responses

  • Jeffery W.
  • Comprador de Vivienda Verificado
  • mayo 24, 2024
  • Las Vegas, NV

I've had a few issues that nobody can address and I'm getting tired of reaching out. Crap quality

Lennar respondió:
Good afternoon ...

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Terrible home buying experience

  • Zacary B.
  • Comprador de Vivienda Verificado
  • mayo 24, 2024
  • Winter Haven, FL

I highly recommend RUNNING away from any Lennar neighborhood. This is a joke of a home buying process and they should be out of business.

Lennar respondió:
Good afternoon Zacary,

We are sorry to hear that your home-buying experience was not up to your expectations. We take all feedback seriously and are always looking for ways to improve.

If there are any general questions or warrantable issues, please do not hesitate to contact us by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely,

Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Would never buy another Lennar home in future

  • Kenneth J.
  • Comprador de Vivienda Verificado
  • mayo 20, 2024
  • League City, TX

Honestly, I would never recommend nor purchase another Lennar home. The only positive experience was my initial walk thru 2 weeks prior to closing on my home with Lennar associate Beth. From the very start with Lennar, my sales personnel, Jimmy Zaid kicked off the negative experienc but his constant lack of communication, And most importantly empty promise of purchase price. He stated that every model of my home sells for $300,000 and that there were 3 left after looking at a model of one selling that day. Long story short after I finally got in contact with him, he stated the best price he ...

Lennar respondió:
Good afternoon Kenneth, we appreciate you taking the time to share your experience with us. We are sorry to hear about your experience. I have shared your feedback with upper management for their review and assistance.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 2

Worst home builder I've ever bought from

  • Terry D.
  • Comprador de Vivienda Verificado
  • mayo 20, 2024
  • Land O' Lakes, FL

I have a list of things that never got completed yet. Said will be right back that was four months ago. I could go on and on and on. Will never ever buy another Lennar home and will stop anyone who I hear say that they're looking at Lennar.

Lennar respondió:
Good afternoon Terry,

Thank you for sharing your concerns with us. We are sorry you have not had things resolved yet. Please submit an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.

Sincerely, Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Not a good experience.

  • Anne Z.
  • Comprador de Vivienda Verificado
  • mayo 17, 2024
  • Winfield, IN

We’ve had several issues starting at the signing of the contract to present day. It’s not an experience to at I would want to relive. At this point would be hard to recommend to others. Sorry!

Lennar respondió:
Good afternoon Anne,

Thank you for taking the time to share your feedback with us. We are sorry to hear you have had such a bad experience. We hope that we can offer you a better experience as a Lennar Homeowner. Please do not hesitate to reach out to your customer care team if you have any general requests for information or warrantable issues, by submitting a warranty/service request online through your Lennar Account.

Calificación Global 1


Calidad 2

Integridad 1

Valor 2

Responsabilidad 2

Would not recommend

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 17, 2024
  • Jarrell, TX

Horrible experience off the bat. Realtor lied about the property line. house wasn’t finished when it was supposed To be on our “final walkthrough”. I felt very rushed and pressured to sign paperwork. I will never buy a lennar home again.

Lennar respondió:
Good ...

Calificación Global 1


Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

No warranty after closing

  • Wahid M.
  • Comprador de Vivienda Verificado
  • mayo 17, 2024
  • Redlands, CA

Lennar just wants to sell you the home and after closing if you discover something was missing or damaged like a scratched mirror or stained countertop and you didn't discover it during the walkthrough, they'll tell you it's not covered under warranty even though they tell you a million times before closing that don't worry you have a one year warranty! Apparently the warranty is worthless.

Lennar respondió:
Thank you Wahid for sharing your feedback with us. I am sorry we have not met your expectations. I have shared your concerns with upper management for their review and assistance.

Sincerely,

Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Bad builder bad representatives bad comunication

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 17, 2024
  • Winter Haven, FL

Bad builder bad comunication Bad material Bad representatives Bad.

Lennar respondió:
Good morning, We are sorry to hear that your experience has not been up to your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Calificación Global 1


Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

They will ignore you once you discover major issues with house

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 17, 2024
  • New Caney, TX

Pay attention to the brickwork and shower tile work...... they will use defective material and patch them up in a very amateur way.... When you reach out about the issue they will say that is the pattern of the brick. When you don't fall for that they will ignore you and never respond again.

Lennar respondió:
Good morning

We appreciate you taking the time to write this review and are sorry to hear you are having issues with your brick and shower tile. Please submit a warranty request online through your Lennar Account, this ensures your request is documented and prioritized for a quick resolution.

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

. I heard from them when it was time to sign.

  • Sully K.
  • Comprador de Vivienda Verificado
  • mayo 17, 2024
  • Las Vegas, NV

Not customer service at all in any department. The materials and accessories that they used are the cheapest . I saw the blinds that they put in a $750.000 house at Walmart for $15.00 . Chrome fixtures the cheapest. We knew what we were buying but we didn’t realize how bad it was.

Lennar respondió:
Good morning Sully,

We are sorry to hear that your home does not meet your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely,

Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

DISGUSTING, DONT DO IT!

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 17, 2024
  • Plant City, FL

DO NOT buy from LENNAR! They are the MOST unreliable, RACIST and worst people to work with. We are first time home buyers and they made the process extremely difficult for us to purchase a home. We also felt that some of the people involved in our home buying process were very prejudiced and racist and they contributed to the difficulties that we experienced throughout the process. They did EVERYTHING they could to try to ensure that we didn’t get a home. Their loan officers are THE WORST! Please save yourself the heartache. Their homes are cheap and you end up having to take care of things ...

Lennar respondió:
Thank you for sharing your experience with us. We're sorry to hear you felt that way, It is not the Lennar way of conducting business.

If you have any questions or outstanding warranty issues related to this, please submit a warranty request online through your Lennar account. This ensures a documented and prioritized resolution.

We're committed to improving your experience and would love the opportunity to earn back your trust.

Sincerely,

Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Never again

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 14, 2024
  • Summerville, SC

The "Lennar Experience" is an absolute joke. I knew what I was getting into with a cookie cutter new build but I was not expecting the process and employees to be the worst part of the whole experience. If I could do it again I would run away. Our CM, Tate, was an absolute disaster and was more worried telling me about some facebook group that complains about him then actually fixing problems we pointed out at 3 different walk throughs. The fact he still has a job shows Lennar has zero care about quality and just pumps them out. Since moving in a few months ago we have had over 10 different ...

Lennar respondió:
Good afternoon,

Thank you for taking the time to share your experience. We sincerely apologize that your homebuilding process and experience fell short of your expectations. We appreciate you highlighting the positive experience you had with our warranty claims representative.

I will be sharing your comments with upper management in your division. We take all customer feedback seriously and use it to improve our processes and ensure a better experience for future homeowners. Sincerely,

Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 3

Not great buying experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 14, 2024
  • Parker, CO

I have serious concern on price transparency and also the structure and material used . The garage does not have proper structure to park two cars. The stairs from the garage to the main floor is quite elongated. No washer and drawer are included in that package while this was known but when compared with other property seller near by there are better deal available. I don’t think I’m gonnna recommended Lennar to anyone.

Lennar respondió:
Good morning,

Thank you for reaching out and sharing your review. We are sorry. you have some concerns about the property. To address these issues directly, we'd recommend contacting our dedicated Customer Care Team. They have in-depth knowledge of your property and can provide specific answers to your questions about your home. Please log in to your Lennar Account and submit a warranty/service request.

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 3

The worst experience I have ever needed to deal with. From sales to construction of home

  • Angela K.
  • Comprador de Vivienda Verificado
  • mayo 08, 2024
  • Hemet, CA

Everything breaking down within 3 days of moving in. No resolve and no answer from anyone!!

Lennar respondió:
Good afternoon Angela,

Thank you for taking the time to share your feedback. We are sorry to hear you have been having issues within days of moving in. I have shared your comments with upper management in your division. Someone from their Customer Care team should be reaching out to you soon.

Sincerely,

Lennar Corporate Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

There is no attention in after-sales and delivery is very lonely.

  • Gina G.
  • Comprador de Vivienda Verificado
  • mayo 08, 2024
  • Ave Maria, FL

very regular route and very regular arrangements. very basic materials

Lennar respondió:
Good afternoon Gina, Thank you for sharing your feedback. We are very sorry to hear that your home experience fell short of expectations. Moving forward, iI you encounter any warranty issues, we're here to help. You can easily submit a Warranty/Service request online through your Lennar account for a quick resolution.

Calificación Global 1


Calidad 2

Integridad 2

Valor 2

Responsabilidad 1

never talked to same person

  • John R.
  • Comprador de Vivienda Verificado
  • mayo 07, 2024
  • Edgewater, FL

Very poor quality. They show you a model home, then drop the bomb on you, it don't come with this and that, bait and switch. Put cabinets in with NO knobs to open them with. Much much more.

Lennar respondió:
Good afternoon John,

Thank you for sharing your feedback. We are very sorry to hear that your experience fell short of expectations. I have shared your comments with upper management for their review.

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 3

Horrible experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 06, 2024
  • Portland, TX

Horrible experience, would not recommend

Lennar respondió:
We are sorry to hear you have had a horrible experience. If you would like to share details, please send an email to CorporateCustomerCare@lennar.com for us to follow up with you.

Calificación Global 1


Calidad 1

Integridad 1

Valor 3

Responsabilidad 1

Horrible experience, terrible quality

  • Nan L.
  • Comprador de Vivienda Verificado
  • mayo 01, 2024
  • Irvine, CA

The lights are out after 1 of moving in. Submitted request online and no one handled it.

Lennar respondió:
We appreciate you taking the time to share this review. We sincerely apologize for the inconvenience this electrical issue caused you and your family. I've brought this directly to the attention of your division's Customer Care leadership team to address.

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

I don’t recommend, worst experience ever

  • Jesus R.
  • Comprador de Vivienda Verificado
  • abril 27, 2024
  • Baytown, TX

I don’t recommend it the worst experience ever, the house had a lot of problem

Lennar respondió:
Good morning Jesus,

Thank you for taking the time to share your feedback with us. I am sorry to hear that we have not met your expectations. I have notified upper management to review and assist.

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Hubble homes has better quality and customer service than Lennar

  • Robert W.
  • Comprador de Vivienda Verificado
  • abril 25, 2024
  • Meridian, ID

Buying from Lennar was like being bullied into a deal. When we bought the house they shortcut a lot of things. The sub contractors were not caring at all about their craft. Lennar forced us to stick to the contract even though they were weeks behind on their work. The final walkthrough was scheduled after the closing date. They refused to budge on adjusting time frames and owning up to the work that needed to get done. By the time final walkthrough happened. They needed to touch up all the baseboards in the house and repaint/repair a lot of areas. Lennar also refused to follow specs. Not ...

Lennar respondió:
Good afternoon Robert, Thank you for taking the time to bring your experience to our attention. I've opened a Corporate Case for you and notified upper management for their immediate review and assistance.

Calificación Global 1


Calidad 2

Integridad 1

Valor 2

Responsabilidad 2

Puede leer todas las 17792 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 17792 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.