Reseñas de Lennar

Lennar respondió:
We’re genuinely sorry to hear that your experience hasn’t been up to par. Your input matters, and we’d like to dig deeper to understand how we can improve. If you’re willing, please share details of your experience at CorporateCustomerCare@Lennar.com and include a reference to this review.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good morning Zane, We’re grateful you brought this to our attention and regret that your experience hasn’t lived up to expectations. If there's anything we can still assist you with, please email us at CorporateCustomerCare@Lennar.com. We’re committed to improving and would welcome the opportunity to earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Nicholas,
Thank you for taking the time to share your review. We're sorry to hear that the homebuying process felt confusing and that the workmanship did not meet your expectations. That’s not the experience we strive to provide, and we understand how frustrating this can be. If there are specific issues still unresolved, we encourage you to reach out to us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your concerns and follow up accordingly. We’d appreciate the opportunity to address this and work toward earning back your trust.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Jessica, We appreciate you taking the time to leave this review. It's disappointing to learn that we fell short in your experience. If there’s anything still outstanding, please email us at CorporateCustomerCare@Lennar.com. Be sure to reference your review and share any specific details so we can more effectively look into this and address your concerns.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Henry, thank you for letting us know about your experience. We are sorry to hear it was a bad buying experience. If you would like to share additional details, please feel free to email us at CorporateCustomerCare@Lennar.com referencing this review.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Thank you for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Don, we appreciate you taking the time to share your experience with us. We are sorry to hear about the issues you faced with our home buying concierge and the handling of your deposit. We hope that moving forward we can earn back your trust by providing you with exceptional Customer Care. if you have a question or warranty request, please reach out to your local Customer Care Team by submitting a warranty request online using your Lennar Account. Submitting the warranty/service request through your Lennar Account will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case. We are committed to improving your homeowner experience and addressing any concerns you may have.
Sincerely, Lennar Corporate Customer Care( ... Más

Lennar respondió:
Thank you for sharing your experience with us. We are sorry to hear the quality of your home did not meet your expectations. We hope we can earn back your trust by delivering an exceptional customer care experience moving forward. If. you have any questions or warranty requests, please don’t hesitate to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar Account. This ensures your request is properly documented and prioritized for quicker resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Jarrell. We appreciate you sharing your experience with us. We are sorry to hear that you feel communication was poor and response time is slow or nonexistent. We truly hope to earn back your trust as a homeowner and are committed to delivering an exceptional customer experience. If you have any warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning and thank you for your review. We’re truly sorry to hear that the quality of your home did not meet your expectations and that there was poor communication among our teams.

If you have any questions or warranty concerns, please don’t hesitate to reach out to your local Customer Care team by submitting a warranty request through your account. This ensures your request is properly documented and prioritized for a quicker resolution.

Sincerely, - Lennar Corporate Customer Care

Lennar respondió:
Good morning Denise, Thank you for sharing your feedback with us. We are sorry to hear you felt lost during your homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Daniel, we appreciate you sharing your experience. We are sorry to hear that your purchasing experience did not meet your expectations. We hope that moving forward, we can provide you with an extraordinary experience as a homeowner. If you have any questions or warrantable issues, please do not hesitate to contact your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good morning Giovanni, and thank you for bringing this to our attention. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to contact your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good afternoon, and thank you for sharing your experience with us. We are sorry to hear that your home-buying experience did not meet your needs. If you would like to share details of your experience, please send us an email to CorporateCustomerCare@Lennar.com referencing this review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good morning, and thank you for sharing your experience with us. We're sorry to hear that we did not meet your expectations regarding the quality of your new home. We appreciate your positive feedback about the value of the home. Moving forward, we hope we can provide you with a better experience as a homeowner. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good afternoon Olga, Thank you for your review. We apologize that expectations were not clearly communicated and for the quality issues you have experienced. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If there are still outstanding items, please send an email to CorporateCustomer Care@Lennar.com referencing this review, so that we can help you follow up. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning James, Thank you for sharing your recent homebuying experience with us. We apologize for any frustrations you encountered. We hope that moving forward, we can earn back your trust by offering an improved homeowner experience.
In the meantime, for any general questions or warranty-related issues, please do not hesitate to contact your local customer care team by submitting a request online through your account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for your review. We’re sorry to hear that your home-buying experience did not meet your expectations, and that we fell short of delivering the quality you expected for your home.
If you have any outstanding warranty items that need attention, please email us with the details at CorporateCustomerCare@Lennar.com and reference this review so we can assist with the follow-up.
For future warranty issues or questions, please continue to reach out to your local Customer Care team by submitting a warranty request through your Lennar Account. This helps ensure your request is properly documented and prioritized for faster resolution. Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Marion, thank you for sharing your feedback with us. We're sorry to hear that you’ve had to have work done on your home one month after closing. We hope that moving forward you can enjoy your home. If outstanding items remain to be resolved, please send us an email with details of your concerns to CorporateCustomerCare@Lennar.com referencing this review, so we can help you follow up. For future general questions or warranty-related issues, please do not hesitate to contact your local customer care team by submitting a request online through your account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Randall and thank you for sharing your recent homebuying experience with us. We apologize for any frustrations you encountered.
In the meantime, for any general questions or warranty-related issues, please do not hesitate to contact your customer care team by submitting a request online using your Lennar account. This will ensure your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Micheal, We are sorry to hear that you have not had a good experience with your home purchase. If you would like to share any further details, or if you have any outstanding warranty issues that need to be resolved, please don’t hesitate to email us at CorporateCustomerCare@Lennar.com, referencing this review and providing details of your concern so we can assist with follow-up. For future warranty issues, we suggest you reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Shari, Thank you for sharing your feedback with us. We are sorry to hear your experience has been less than satisfactory.

We look forward to having the opportunity to build back your trust. If you have any further questions or have a specific warranty issue to be resolved, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Pavan, thank you for taking the time to share your feedback with us. For any outstanding warrantable issues that have not been addressed, please send us an email to LennarNews@Lennar.com referencing this review so I can help you follow up on them.
For any future warranty issues or if you need further assistance, please don't hesitate to reach out to our customer care team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you Thomas, for taking the time to share your feedback. We’re truly sorry to hear that your experience with us has not met your expectations. Your feedback is invaluable, and we would love to understand more about your specific concerns. Please feel free to reach out to us directly at CorporateCustomerCare@Lennar.com referencing this review, so we can work with you to address these issues and improve your experience moving forward.

Lennar respondió:
Good afternoon Paul, and thank you for sharing your experience. We sincerely apologize for any issues you may have experienced during your homebuying journey and with your new home. We hope to earn back your trust as we work hard to improve our processes.

For any warrantable items or questions, please continue to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This will help streamline the process, making it easier to schedule virtual appointments and follow up on your request.
Sincerely,
Lennar Corporate Customer Care ... Más