Reseñas de Lennar

Lennar respondió:
Good afternoon Alison, thank you for taking the time to share your review. We are sorry to hear your experience has not been the most positive one. We understand your frustration with the current state of the residential development and apologize for the inconveniences you've encountered.

We hope that as a Homeowner, we can provide a better experience. If any outstanding warranty issues still need attention, please email us at LennarNews@Lennar.com, referencing this review and providing the details, so we can help connect you with the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for sharing your review. We are sorry to hear that you have been experiencing issues with your new home, and these have not yet been resolved. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review so that we can help you follow up with the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for sharing your review. We sincerely apologize for not meeting your expectations. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review so that we can help you follow up with the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good afternoon Joseph, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you faced during your home-buying process and the months following your purchase. We hope that moving forward, we can earn back your trust and provide a better experience in the future. Please send us an email referencing this review with details of any outstanding items to LennarNews@Lennar.com so that we can help you follow up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Thank you Kourtney for sharing your feedback. We are sorry we have not met your expectations. If you would like to share more details or need assistance with any outstanding items, please email us at LennarNews@Lennar.com), referencing this review. For general inquiries or warranty/service requests, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Thank you for taking the time to share your experience Kaennon. We are truly sorry to hear this was your worst home-buying experience. We regret that we did not meet your expectations.
We hope moving forward we can regain your trust and offer a better experience in the future. If you have any warrantable items or questions, please reach out to your local customer care team by submitting a warranty request through your Lennar Account. This will ensure that your request is documented and prioritized for a prompt resolution.
Thank you for giving us the opportunity to improve. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for sharing your experience with us, Marina. We sincerely apologize for the issues you encountered during your homebuying journey
We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for sharing your experience with us. We sincerely apologize for the frustration and unprofessionalism you encountered throughout the process. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good afternoon and thank you for sharing your review. We are sorry to hear you did not have the best experience as a homebuyer. Your feedback is very valuable and will be shared with our continuous improvement team. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for sharing your review. We are sorry to hear about your experience during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Thank you for sharing your experience with us. I am truly sorry to hear about the challenges you faced during your home buying process and the issues you have encountered with your new home, This is certainly not the experience we want our customers to have. Moving forward, we hope we can offer you a great Homeowner experience. If there are any outstanding issues or if you need further assistance, please do not hesitate to send us an email with details of your concern to LennarNews@Lennar.com, referencing this review, so we can help follow up.
Thank you for your patience and understanding.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Sitarama, Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. I have notified upper management to review and assist. Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Victor, Thank you for sharing your feedback and bringing the unresolved issues to our attention. We sincerely apologize for the inconvenience. Your concerns have been shared with upper management for review and to ensure a more timely resolution process moving forward.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good morning Antoinette, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you Alla for sharing your feedback with us. We are sorry to hear that your experience was not up to your expectations. We hope that moving forward, you can enjoy your home and we can provide a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good morning, We appreciate you sharing your feedback and are sorry you experienced a difficult application/closing process and your home did not meet your expectations. We hope that moving forward, you can enjoy your home and we can provide a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning and thank you for taking the time to share your experience with us. We apologize for the frustrations you have encountered in getting issues resolved. If any outstanding warrantable issues have not been addressed, please send us an email to LennarNews@Lennar.com referencing this review so we can help you follow up on them. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good morning Julie. Thank you for taking the time to share your feedback on your recent Homebuying experience. We apologize for the communication issues you experienced. We are committed to providing you with the best possible Homeowner experience and are here to assist you with any questions or concerns you may have. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Additionally, we are excited to announce that you can now use the Lennar app to submit warranty requests as well! The app provides a convenient and user-friendly way to manage your home warranty needs right from your smartphone. ... Más

Lennar respondió:
Thank you for sharing your feedback with us. We understand the frustration and have shared your concerns with upper management for review. Moving forward, If you have any questions or warranty/service requests, please don't hesitate to reach out to your customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Thank you for sharing your Homebuying experience with us. We sincerely apologize for the inconvenience and frustration you have faced throughout your journey. We hope that moving forward, we can regain your trust. If outstanding items remain to be resolved, please send us an email referencing this review, with details of your concerns, to LennarNews@Lennar.com so we can help you follow up.
For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for taking the time to share your feedback with us. We are sorry to hear about the various issues you encountered. We understand how disappointing it must be to face these problems in your new home. We hope that moving forward, we can change your sentiment towards us. If there are still outstanding items in need of repair, please reach out to us at LennarNews@Lennar.com with details, referencing this review, so we can document your concerns and follow up with the appropriate team to get everything completed. Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
We sincerely apologize for falling short of your expectations regarding communication and craftsmanship in your home. Your feedback is valuable to us and we hope we can improve your experience as a homeowner in the near future. If you would like to share more details, please email us at LennarCares@Lennar.com.

Lennar respondió:
Thank you, Brian for taking the time to share your comments. We are very sorry to hear this was your experience as a Homebuyer. We hope that moving forward we can change your sentiment to a more positive one as a Homeowner. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Lennar respondió:
Thank you, Eileen for taking the time to share your experience as a Homebuyer. We are sorry to hear about your medical family crisis and that you have had to submit numerous requests to fix some items in your home. I will share your feedback with upper management for them to review and assist. Sincerely, Lennar Corporate Customer Care