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Reseñas de Lennar

Lo que se tiene que decir de Lennar

Lennar tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.7 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 17570 reseñas de Lennar para saber por qué son el equipo adecuado para construir su nueva casa.

Lennar

has 3.7 de 5 estrellas en Todas las ciudades

17570 Reseñas en Todas las ciudades

Calificaciones por Categoría

Calificacion General 3.7

Calidad 3.5

Integridad 3.6

Valor 3.8

Responsabilidad 3.6

Calificaciones de Clientes

Disappointing service after I moved in - Don't buy.

  • Anónimo
  • Comprador de Vivienda Verificado
  • agosto 01, 2021
  • Round Rock, TX

We bought a home here and there were few items reported for repair 4 months ago. Have chased both builder and onsite manager and no response so far. Would never buy home from Lennar in future.

Lennar respondió:
Hi, thank you for the review. We would like to apologize for the lack of communication you have received for outstanding items in your home. Please send us a note at corporatecustomercare@lennar.com, with any detail you could provide if there are any outstanding items. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

They act like they're available until you sign everything and then you're on your own

  • Albert L.
  • Comprador de Vivienda Verificado
  • julio 29, 2021
  • New Port Richey, FL

our house AC flooded 2 months after moving in. It was a horrible experience and hardly anyone helped us get things resolved until the Regional Manager stepped in. Ken did an incredible job but all other employees of Lennar that I talked to seemed uninterested and negligent while our home was flooded.

Lennar respondió:
Hi Albert, thank you for the review. We are sorry to hear about the lack of initiative taken by some team members and the issues you faced with your HVAC. If there is anything we can do to help, please do not hesitate to reach us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

extremely sloppy work overall and not very courteous with all the problems we were having.

  • Anónimo
  • Comprador de Vivienda Verificado
  • julio 29, 2021
  • Madera, CA

After possession of the house, toilets flooded due to main pipe outside the street, and lennar was not helpful in fixing the problem or cleaning the mass inside the house

Lennar respondió:
Hi, thank you for your review. We would like to apologize for the issues you described, including the flooding and subsequent clean up. If you have any outstanding issues that require attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

My Experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • julio 28, 2021
  • Davenport, FL

Run! Terrible experience. All around terrible. From workmanship to responsiveness. I wish no stars were aption.

Lennar respondió:
Hi, thank you for your review. We are sorry to hear about your frustration with workmanship and responsiveness to issues. If you would like us to follow-up on anything, please send us an email at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

No support for isdues

  • Deborah R.
  • Comprador de Vivienda Verificado
  • julio 28, 2021
  • Aurora, CO

Very disappointed with everyone involved from sales person to contractors and everyone in between. Once purchased issues are addressed in a very poor and unconcerned matter. Told not to except perfect in this new home build take what I got even though I paid full asking price. Never recommend Lennar to anyone ever

Lennar respondió:
Hi Deborah, thank you for the review. We are sorry to hear about the disappointment you expressed regarding sales, construction, and the local team. We are disappointed to hear about the trouble you have faced in getting issues resolved. If there is anything we can do to help out, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Lennar - THE WORTH EXPERIENCE IVE EVER HAD WON'T BUY FROM LENNAR

  • Jamshid A.
  • Comprador de Vivienda Verificado
  • julio 27, 2021
  • Ellicott City, MD

THE WORTH EXPERIENCE IVE EVER HAD WON'T BUY FROM LENNAR

Lennar respondió:
Hi Jamshid, thank you for sharing your experience. We are disappointed to hear about your poor experience. If there is anything we can do to help, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 2

DO NOT BUY LENNAR

  • Anónimo
  • Comprador de Vivienda Verificado
  • julio 27, 2021
  • Raleigh, NC

Very poor workmanship and quality of materials. Poor response times. Still waiting for some items in home to be fixed. Would NOT recommend Lennar homes. Very disappointed and wished I had gone elsewhere to buy.

Lennar respondió:
Hi, thank you for sharing your review. We are sorry to hear about the issues you experienced with response times and workmanship in your new home. If there is anything we can do to follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 2

Poor Communication, Follow up and False Promises

  • Brooks S.
  • Comprador de Vivienda Verificado
  • julio 27, 2021
  • Otsego, MN

Be prepared for worst case scenario and having to go make repetitive inquiries on progress of your home and repairs. READ the fine print as everything comes back to what is best for Lennar not the customer.

Lennar respondió:
Hi Brooks, thank you for sharing your experience. We are sorry to hear about your need to make multiple and even repetitive requests for getting work completed in your new home. If you have any outstanding items requiring attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

Lennar - Lennar is awful to work with.

  • Nathan C.
  • Comprador de Vivienda Verificado
  • julio 23, 2021
  • Otsego, MN

Lennar is awful to work with. They blatantly ignore their own contract language. You need to stay on them for every single issue or they will ignore you and do terrible work.

Lennar respondió:
Hi Nathan, thank you for taking time to write a review. We are very sorry to hear about the frustrations you experienced and follow-up on your concerns. Please do not hesitate to reach out to us at corporatecustomercare@lennar.com with any items we can provide assistance. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 2

Responsabilidad 2

Complete unethical builder

  • Madelyne M.
  • Comprador de Vivienda Verificado
  • julio 21, 2021
  • New Braunfels, TX

I went with an outside lender because they had a more competitive interest rate, which Lennar allows you to do. My original close date was 2/19. Due to a snow storm in Texas (A FEMA declared disaster) we were pushed to the following week 2/26. The appraisal company (hired by my Lender) was rescheduled for 2/23. The appraiser called to have the house be open and that they were on their way. They no showed. I couldn’t close on 2/26. This is where Lennar gets extremely unethical. Lennar tells me since I am “out of contract” at this point, that they are going to raise the purchase price of the ...

Lennar respondió:
Hi Madelyne, thank you so much for writing such a detailed review of your experience. We are extremely disappointed to hear about the issues you faced that were impacted by the storm in Texas and subsequent issued you faced throughout the purchase process. If there is anything we can do to assist, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Lennar - We don’t have good experience with Lennar and will not refer

  • Rajiv B.
  • Comprador de Vivienda Verificado
  • julio 15, 2021
  • Greenwood, IN

We don’t have good experience with Lennar and will not refer any one

Lennar respondió:
Hi Rajiv, thank you for the review. We are sorry to hear about your disappointment and the poor experience you mentioned. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 2

Integridad 1

Valor 1

Responsabilidad 1

Extremely poor communication, professionalism

  • Michael A.
  • Comprador de Vivienda Verificado
  • julio 13, 2021
  • Las Vegas, NV

From beginning to end Lennar made it difficult throughout the process. If I needed something done, it was always my responsibility to reach out and ask a Lennar member to complete the task. Poor workmanship across all household items has forced us to see the warranty department no less than 12 times and counting. The work was rushed and it shows.

Lennar respondió:
Hi Michael, thank you for your review. We would like to apologize for any frustrations you experienced with communication and the disappointment you expressed for the workmanship in your new home. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 2

Lennar - One of the WORST!

  • Michael J.
  • Comprador de Vivienda Verificado
  • julio 13, 2021
  • Joliet, IL

One of the WORST!!!!! Never ever will purchase a home from Lennar!

Lennar respondió:
Hi Michael, thank you for your review. We are sorry to hear about your disappointment with your new home. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Lennar - Please make sure things are completed at your home before closing.

  • Anónimo
  • Comprador de Vivienda Verificado
  • julio 12, 2021
  • Austin, TX

Please make sure things are completed at your home before closing. otherwise, you keep contacting them to fix the issues at home after closing.

Lennar respondió:
Hi, thank you for your review. We are sorry to hear about the incomplete items and subsequent frustrations in getting those items corrected. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

NEVER AGAIN

  • Anónimo
  • Comprador de Vivienda Verificado
  • julio 09, 2021
  • Harbeson, DE

5 month old hone with at least 10 unanswered tickets in queue. Water seeping through guest bath floor, havent heard from anyone. Closing was moved at last minute and blue tape items never fixed. Have not heard from anyone!! Never again..

Lennar respondió:
Hi, thank you for sharing your experience with us. We would like to apologize for the incomplete work and lack of communication you have experienced with work in your home. If you would like us to follow-up on any incomplete items, please send us an email at corporatecustomercare@lennar.com with any additional details you can provide. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Communication was terrible! First project manage awful.

  • Eric W.
  • Comprador de Vivienda Verificado
  • julio 06, 2021
  • Ramsey, MN

Employees or subs contractors could care less if the quality of there work. Framers we’re great though. I had pee bottles around the house from employees, valves were crooked, there is giant cracks in the ceiling, a can light fixture fell down when we had a family get together and one employee left the door open to the home when it was -10 degrees out side. I would never build with this company again. Very frustrating!

Calificación Global 1


Calidad 1

Integridad 1

Valor 3

Responsabilidad 1

Worst home buying experience in my life

  • Aaron B.
  • Comprador de Vivienda Verificado
  • julio 06, 2021
  • Hendersonville, TN

Absolutely the worst. We’ve lived in our new home for 4 months and the entire house is a disaster. I’ve had dozens of work orders through the warranty. Most of the items were repaired poorly but many of them haven’t been fixed at all. As I type this I have 2 windows that need replaced, over 200 drywall patches that need to be sanded and painted, over 20 cracked floor boards, and a completely sanded staircase with No stain available to fix it. These are just a few of the issues off the top of my head. Every issue I’ve listed has had well over the 60 days lennar has to fix them. The homebuying ...

Lennar respondió:
Hi Aaron, thank you for sharing your review with us. We want to apologize for the numerous issues and frustrations you have experienced with your new home, from the time-consuming and extensive work completion through the issues with your contract. If there is anything we can do to help get a resolution, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Too focus on quantity and not quality

  • Anónimo
  • Comprador de Vivienda Verificado
  • julio 06, 2021
  • Fort Myers, FL

This is my first Lennar home and I love the layout and everything included concept. However, the company lacks the quality of work. They pushed to close on a home that was not ready. It’s been 4 months and my house is a mess. Problems with the house includes tearing out 14 feet of drywall, texture of the walls are terrible, mold in my downstairs bedroom that requires remediation, upstairs bathroom pan was loose and the pan was defective so they had to cut drywall from my garage to fix and replace the pan. The lanai and garage foundation has chunks of concrete chipped and missing. The ...

Lennar respondió:
Hi, thank you for sharing this detailed review. We would like to apologize for the ongoing frustrations of getting work completed in your home due to the original installation and construction. Please reach out to us at corporatecustomercare@lennar.com with any details you can provide, so we can follow-up for you. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Horrible workmanship

  • Regina S.
  • Comprador de Vivienda Verificado
  • julio 02, 2021
  • Saint Cloud, FL

Lennar mortgage was a hot mess. Will never use them again. Love my home but the workmanship was not up to what Lennar says their standards are. Horrible trim, drywall and painting. Door going to garage from inside the house installed crooked, light switches are not consistent throughout the house, clogged drains and broken tiles that had to be fixed after closing. They are at your beckon call until closing and then they are too busy to get back to you. It’s more about quality than quality for them. Just a few changes and attention to details could make a huge difference. Very disappointing ...

Lennar respondió:
Hi Regina, thank you for taking time to share your experience with us. We would like to apologize for the frustrations you experienced during the buying process and subsequent issues that needed to be fixed post-close for your new home. If you have any outstanding items requiring attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

loan officer

  • William S.
  • Comprador de Vivienda Verificado
  • julio 02, 2021
  • Port Charlotte, FL

We closed in march and still don't have punch list completed. We are in process of having a GC provide a quote and seek legal counsel to proceed.

Lennar respondió:
Hi William, thank you for your review. We are sorry to hear you still have outstanding items from your closing in March. If there is anything we can do to help get these items completed, please send a detailed message to corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Calificación Global 1


Calidad 2

Integridad 2

Valor 2

Responsabilidad 1

Water leak in the house

  • Gabriel R.
  • Comprador de Vivienda Verificado
  • junio 30, 2021
  • Lutz, FL

Two days after we moved in, we found the bottom of our kitchen cabinets were wet. We contacted Lennar right away and they left us without water for 24 hours and drilled through the concrete to find the leak. Three weeks later, it turned out there was another leak which was the result of an unconnected AC pipe from the second floor, flooding the kitchen for a month. Lennar only blamed their contractor, Bayonet Plumbing, the entire time. 30+ people came in and out of our brand-new home for a month, leaving us impossible to stay home due to the construction in the kitchen.

Lennar respondió:
Hi Gabriel, thank you so much for your review. We are extremely sorry to hear about the plumbing issues that resulted in you being displaced from your home for repairs. If there is anything we can do to help, please send us a note at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 2

Valor 2

Responsabilidad 2

Lack of quality and detail in workmanship

  • Debra B.
  • Comprador de Vivienda Verificado
  • junio 29, 2021
  • Lancaster, SC

I would not recommend this builder. Many many issues with my home. Had a very bad experience.

Lennar respondió:
Hi Debra, thank you for sharing your experience with us. We are sorry to hear about your issues and frustrations with the workmanship in your new home. If there is anything we can do to assist, please reach out to corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 2

Valor 1

Responsabilidad 2

Not a great purchase

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 29, 2021
  • Fort Mill, SC

Not happy with quality of materials used for construction and not completely finished the home while closed. Promises made while buying the home is not fulfilled yet

Lennar respondió:
Hi, thank you for sharing your review. We are sorry to hear about your disappointment with the quality of your new home and incomplete items at the time of closing. If you have any issues we can help assist, please reach out to corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 2

Responsabilidad 2

The company's refusal to replace cheap appliances that do not work.

  • James W.
  • Comprador de Vivienda Verificado
  • junio 29, 2021
  • Fontana, CA

A couple of decades ago, Lennar was a builder who focused on producing a high quality product at a fair price. Those days are gone. Today, their new homes use the cheapest materials possible. Plastic shower stalls and bathtubs, appliances that don't work. Complaints are ignored even for the most trivial issues, such as trim that needs an extra coat of paint. The decline in quality and attention to detail is shocking if, like us, you've owned a Lennar home in the past. We cannot recommend.

Lennar respondió:
Hi James, thank you for sharing your review. We are disappointed to hear about your overall disappointment with the quality and finished workmanship in your new home. If there are any items that require further attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Pay to them never get want's as your choice in all areas that includes to completely block you in changing you mind to get out of contract

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 29, 2021
  • Raleigh, NC

get in writing all things they will do for your home and lot if you pay extra lot price

Lennar respondió:
Hi, thank you for your review. We are sorry to hear about the disappointment and frustration you have experienced with your new home and included items. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 2

Puede leer todas las 17570 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 17570 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.