Reseñas de Lennar

Lennar respondió:
Good morning Thomas,
We're sorry to hear that we fell short of delivering the great homebuying experience you deserve. We truly value you as a homeowner and hope to earn back your trust.

Moving forward, if you have any questions or warrantable items, please submit a service request through your Lennar Account. This is the fastest and most effective way to ensure your request is documented, reviewed, and followed up on promptly.
Your Lennar Account also offers real-time tracking of your service request status, along with helpful resources to support you in homeownership, including maintenance checklists and how-to videos.

If you feel the need to escalate the issue, please email the details of your concern referencing this review to CorporateCustomerCare@Lennar.com so we can follow up with the appropriate team.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good afternoon,

Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the expectations we strive to provide. We understand how frustrating it must be to deal with cleanliness and communication issues, as well as any items not working properly after closing.

If there are any unresolved issues, please send us the details in an email to CorporateCustomerCare@Lennar.com referencing this review so we can follow up with the appropriate team. We are committed to ensuring that any remaining warranty concerns are resolved to your satisfaction.

For future warranty-related matters, please reach out to your local customer care team by submitting a request through your Lennar account, where you can easily track service requests and access helpful home maintenance resources.

We value your feedback and are here to help make your homeownership journey as smooth as possible. Thank you for choosing Lennar, and we hope to provide you with a more positive experience moving forward.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for taking the time to share your experience with us. We are sorry to hear you have been locked out of your community. If you haven't already, you might need to reach out to your community's Homeowner's Association for an access code to your community.

If there are any outstanding home warranty issues, please feel free to reach out to us at corporatecustomercare@lennar.com, referencing this review, so we can follow up and assist you directly.

For future concerns, we encourage you to contact your local Customer Care team by submitting a Warranty/Service request through your Lennar Account. Your Lennar Account offers helpful home maintenance resources, including how-to videos and checklists, and allows you to easily submit and track service requests, keeping everything related to your home in one convenient place.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com so we can follow up with you.
For any future concerns, please reach out to your local Customer Care team by submitting a Warranty/Service request through your Lennar Account. Your Lennar Account provides access to helpful home maintenance resources—including how-to videos and checklists—and allows you to easily submit and track service requests. It keeps everything related to your home in one convenient place.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations regarding communication throughout your home purchasing journey. Moving forward, we hope to have the opportunity to regain your trust.
For any future concerns, please reach out to your local Customer Care team by submitting a Warranty/Service request through your Lennar Account. Your Lennar Account provides access to helpful home maintenance resources—including how-to videos and checklists—and allows you to easily submit and track service requests. It keeps everything related to your home in one convenient place.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Timothy, We’re sorry to hear your homebuying experience did not meet your expectations.

We hope to earn back your trust by continuing to support you in your homeowner journey. If there are any outstanding warrantable concerns, please reach out to your local Customer Care Team by submitting a warranty service request through your Lennar account to ensure proper documentation and timely follow-up by the appropriate team.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
We’re truly sorry to hear that your experience was so disappointing. That’s not the standard we aim to deliver, and we regret that we fell short of your expectations.

If you’d like to share more details about your experience, please email us at CorporateCustomerCare@Lennar.com so we can review and route it to the appropriate team. If there are any outstanding warrantable issues with your home, we encourage you to submit a warranty service request through your Lennar account. This ensures proper documentation and allows our team to follow up promptly and thoroughly.


Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Esa, We’re sorry to hear about the trouble you’ve been experiencing with air circulation in your home. We understand how frustrating this must be—especially so soon after moving in—and we regret that it has impacted your experience.

If this issue remains unresolved, please email us at CorporateCustomerCare@Lennar.com, referencing this review, so we can follow up with you directly. For any future warrantable issues, we encourage you to submit a warranty request through your Lennar account. This ensures your concerns are properly documented and routed to the appropriate team for timely follow-up.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Rajeev, Thank you for sharing your detailed feedback. We’re sorry to hear that your homebuying experience did not meet your expectations. We understand how frustrating this can be, and we appreciate you bringing it to our attention.

If you have any warrantable items related to your home, please submit them through your Lennar Account, as this is the most efficient way to reach your local Customer Care team and ensure proper documentation for follow-up and tracking.

Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good morning Paula, We appreciate you bringing this to our attention. We’re truly sorry to hear that your homebuying experience was an unpleasant one. That’s far from the standard we aim to uphold, and we regret that we fell short of your expectations. Moving forward, we hope to earn back your trust. If you need assistance with any warrantable items, we encourage you to reach out to your local Customer Care Team by submitting a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate team.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning, Joseph. Thank you for letting us know about your experience. We truly regret that things didn’t go as expected, and we’d like the chance to learn more and help make things right if possible. Please feel free to email us with the details at CorporateCustomerCare@Lennar.com so we can look into it and get the right team involved.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good morning Peter, We’re very sorry to hear that your experience with our sales concierge was disappointing. A positive and transparent buying experience is something we strive for, and it’s concerning to learn that you feel we missed the mark. We hope to regain your trust moving forward. If you have any questions or warrantable items related to your home, please reach out to your local Customer Care Team by submitting a warranty service request through your Lennar Account. This will help ensure your concerns are properly documented and followed up promptly.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for sharing your feedback—we’re sorry to hear that you’ve experienced issues related to workmanship. We understand how important quality is in your home, and we regret that this aspect did not meet your expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. Moving forward, for questions or warranty, we encourage you to reach out to your local customer care team by submitting a warranty service request through your Lennar Account. This ensures the issue is properly documented and allows our team to respond promptly and thoroughly.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning John, Thank you for sharing your feedback—we’re sorry to hear that your experience didn’t meet expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please contact your local Customer Care team by submitting a warranty service request through your Lennar account. This allows for proper documentation of your concern and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Thank you for your feedback. It’s never easy to hear we’ve fallen short, but your input is important to us. We’re sorry for the frustration this has caused and hope that as you continue settling into your home, we’ll have the opportunity to provide the support and service you deserve.

If you’d like to share additional details about your experience with customer care, please email us at CorporateCustomerCare@Lennar.com and mention this review. We want to share your comments with the appropriate teams to help improve our processes and support training efforts.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you Luisa for taking the time to share your review. We understand your homebuying journey came with challenges, and we’re sorry for any difficulties you faced along the way.

If you’d like to share additional details, please email CorporateCustomerCare@Lennar.com and mention this review. Your feedback helps us identify areas where we can do better, and we’re committed to sharing it with the appropriate team to help improve the homebuying experience for all our customers.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Thank you for sharing your feedback Vasanth, we’re sorry to hear that your experience didn’t meet expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Thank you for sharing your experience. It’s disappointing to know we may have missed the mark, as we truly want each homeowner to feel confident and satisfied. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for taking the time to share your detailed feedback with us. We’re sorry to hear that things haven’t gone as you expected, and we understand how that can impact your confidence in us.

At the same time, we appreciate the positive note regarding the QA and construction teams, it means a great deal to us. We hope you create many beautiful memories there for years to come. If there’s anything more we can do to support you or follow up on, please don’t hesitate to reach out to us at CorporateCustomerCare@Lennar.com.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you Jamie, for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Thank you for sharing your thoughts with us. We’re truly sorry to hear that your experience fell short of expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. We do hope to regain your trust in the future.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Thank you Jalynne for your feedback. We're sorry to hear that your experience didn’t meet your expectations. If there are outstanding concerns you'd like us to review, please reach out to us at CorporateCustomerCare@Lennar.com and include details from this review.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Ozair, Thank you for your feedback. We're sorry to hear that the value of your home didn’t meet your expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Lennar respondió:
Good morning Andrea, Thank you for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Thank you for your honest review. We're disappointed to learn that you feel you were treated like second class citizens, as our goal is always to provide a positive and lasting experience. If you're still dealing with any issues that may fall under warranty, please reach out to us at CorporateCustomerCare@Lennar.com and reference this review. We'd appreciate the chance to make things right by connecting you with the appropriate support.