Reseñas de Lennar

As a real estate investor, I am a 5x Lennar home investor. 4 of them are in FL. This 5th home at Glen Pine is the worst closing experience I have ever had. I will not buy another home from Lennar in FL anymore. The main issues are poor workmanship at and missing house keys. My closing was delayed 4 weeks because of these and other issues. But I will just focus on the 2 mentioned. The major issue I had was the many exterior walls were discolored. Miranda, Lennar customer rep, was at orientation and final appt. She brushed it off as sand, and did not remove it because it was not listed at orientation. I raised a fuss that Lennar should remove the sand. It turned out the sand was not easily to take off with a regular garden hose, but they didn’t want to rent a pressure washer either. 3 days later they got the equipment and was not able to remove the sand. They tried 3x by then the paint was coming off. I had to tell them to repaint the entire bottom 1/3 of the wall, but they only painted where needed. As obviously bad as the sand on the wall was and later the paint peeling from trying to clean it, Lennar should have automatically tried to fix the problem before closing, rather than requiring me to raise a fuss and emailing the VP of Sales to get upper management to know what a crappy team she has working her. Even when after I closed, Lennar gave me keys that don’t work for my house. They said I had to wait 2 weeks for Lennar’s vendor to fix it. I couldn’t wait and had my own lock smith replace it. With all the problems, this meant I could not show my property to renters for 4 weeks. I asked Lennar to compensate me for 2 weeks lost rent because they didn’t give me correct keys for showings, and they said NO. I will never and will actively discourage people from buying from Lennar, especially if it’s in central FL. This purchase experience has been the worst. ... Más

Terrible communication and complete disregard to fix issues still pending.

Lennar seems to only care about them selves and I almost lost my money due to the some lady named Silvia screaming and catching an attitude with me and my bank when lennar made the mistake. Horrible experience

The only good thing about this experience is Josh when i first bought the house. The lending process and about of defects in walkthrough, make me never want to recommend this company

Lennar's motto is "Everything's Included" yes... but... Things that are NOT included: Washer/Dryer, Door/drawer pulls for cabinets, fence, back yard, more than one bare thin coat of paint. During initial conversations we were told that there were closeout specials and that we could make an offer and things would be accepted, this was far from true. During the loan processes we were told that 4% was available, this was also far from true. There were a lot of places where it felt like Lennar made promises that they had no intention of keeping and it very much soured me to the experience. We still went through with the purchase, I'm happy with the neighborhood, but feel that the value for the money simply isn't there. ... Más

The day before closing I showed up for final inspection to be told the house was not ready and I should have been contacted by sales. No one could tell me when it would be ready. Then I was told I would definitely close by the 29th. I closed on the 20th, 3 weeks later. Delays happen but it is clear they knew there would be a delay long before they notified me, 24 hours before closing. Now that I have been moved in about a month I still can not receive mail because my mailbox is in the construction zone and the key has not yet been provided to usps. No updates as to when this will be corrected as the construction manager, Anthony, is non responsive to calls and texts. The construction team also left a mess of nails, fast food trash, and construction debri in my backyard. I have a work order in for a broken screen, no response after 3 weeks. ... Más

We encountered poor communication all the way around during the closing process. The closing coordinator scheduled a “walk-through”, and scheduled it for the wrong time/date. We arrived as told to, and there was no-one there. The follow up was absolutely horrid. The home was NOT ready to close. We encountered plumbing issues, walls were unfinished, blue tape was everywhere, broken tiles, master shower was not finished (no shower doors), the kitchen counter is still uneven, broken window screen, lanai door would not close/lock. I could go on and on with the issues. For a solid week after closing, we had construction workers still coming in and out of our home. Things are still outstanding. Terrible closing experience. Terrible communication. The only person who is trying to help us is Mariella! We have a number of things yet to be fixed! ... Más

I tried to change my closing date because my bank CD was maturing three weeks after the tentative closing date. I have purchased 3 Lennar houses before and never had any closing date issues and after purchasing this house it was an investment of almost $1000000.00 on Lennar houses. The answer I received from upper management was discourteous: “We DON'T move dates!” you should not talk to your loyal customers in this tone (extremely unprofessional).

Sales team are pathetic and from our perspective and the experience we went through they seem to be racist and biased. First we confirmed a home with specific direction for a price, but next day it was allocated for another person saying the other buyer paid them high price. They did not give a chance for us to bid and see the result. Again we had to wait for another home but with a compromise of direction and location as we wanted a home in the community due to friends.

This house was not ready for occupancy. Still dealing several issues. Lennar construction is the sloppiest workmanship we’ve ever encountered. We expected more for the money.

From the very start I had issues with the loan officer not being proactive and responding to messages in a timely manner. The day of closing my name was not spelled correctly in the title/documents. I have been in the home and there is something going on with the plumbing where the toilet does not flush properly. There were also missed parts that were not painted by the time I closed on home. I unfortunately noticed a discrepancy in the fence but since I closed on the home lennar is no longer responsible. I would NOT recommend lennar the homes are built very fast and the little details are missed we had to close remotely they did not want to work with us going in person to sign our documentation if we had any questions. Closing on the home was not a good day we were very stressed out calling everyone to fix my name on documents and then was being told if I did not close that day I would have to pay a fee (even though it was THEIR mistake) ... Más

When we were touring the homes, it was fine. But once we actually decided to pull the trigger, the experience was downhill from there. Typos in contracts, long wait times for a response to our questions, no response at all from Lennar mortgage loan officer (they tried to bait and switch us but luckily we had an outside lender lined up just in case this happened), and then the home wasn’t even completed by our walkthrough date. And this is just for starters. After closing, we’ve had a roof leak, broken refrigerator, and have noticed shoddy workmanship throughout the home. Definitely not worth the $1.5M we spent. One word if you’re considering Lennar: RUN!!!! ... Más

The original house we got on contract for was not the house that was built. No drawers in any of the bathrooms, and not the kitchen cabinets that were in the home that we were told we were buying. We were not told about certain credit requirements for the interest rates until after we were under contract. We were told that we could not close in a certain month and then were rushed to close in that same month to get the home off of the books. The utilities were promised to be on at the time of the home inspection and were not on BOTH times the home was to be inspected. We finally had to back out of the original deal because of the multiple misinformations and seemingly overlooked items.Would not recommend Lennar to friends. ... Más

Lennar does not respond to request after they have received your down payment. The worst company to work with in my opinion. Please do not go through Lennar if you can avoid it.

Love the area, but from the start had a bad experience with Lennar. First, we asked for a different sales consultant which they provide a different one but the first was still involved with paperwork. Second, tried to screw me out of an interest rate lock which was already accepted. Builders did a poor job with material and not following design as they had to rebuild my island on move in day with it being to far over. With warranty repairs, also poor job with the fix of my plumbing leak. They sent out 4-5 different people from the same company to fix a simple drywall repair. They closed me in a different phase which ended up making me wait 3-4 weeks to get WiFi and other 5-6 weeks to get a mailbox key. Just an overall lack of communication. Only positive is that the area is fantastic. ... Más

They cut corners on everything. Material, especially doors are incredibly cheap. The new house even looks like it's been lived in by other people for months. It's was dirty with lots of scratches when we took possession. We have all the photographs for evidence. The salespeople were tricky, sneaky, unwilling to help, and don't return calls most of the time. About the only tiny bright spot are the warranty/Lennar Care people who help address issues with the house. And there were tons of issues, probably more than 2 dozens. Will try to avoid Lennar in the future at all costs.

Lennar made first time home buying a miserable experience. Poor communication from every aspect possible. Very unprofessional. We will never buy another house with Lennar again.

This is our first Lennar home. Very disappointed! Garage door not working after purchase, took two weeks for someone to come out! Lousy customer service. They are nice before closing, afterwards, zero customer service. Run, don't walk away from this builder! Cheap appliances, cheap paint used on walls, We moved from AZ where the builder actually cared about their customers. Very disappointed and let down by this builder. Would NEVER buy another Lennar home or recommend to anyone.

One of the worst home buying experience I ever had. Do not recommend Lennar to anyone. Everything is terrible, starting from home buying experience to built quality. Bought two units in a span of 4 months and both the experiences are horrific and both the units built quality is subpar.

My sales associate was not very knowledgeable abt the questions I had and he was easily offended. The lender scrutinized our accounts and disqualified the money we had to bring to closing. The house's workmanship and materials seems well built but lacking some very important features that leave a big impression like no sprinkler system, no garage door opener, no covered back porch, no fans in any room, dining area too small for a dining table, living room too narrow, and grass is dying. Our plan is to sell as soon as possible and get into something better suited for our family.

If I could give a 0 I would. I have barely been in my home a month and the paint is already chipping on this cheap siding y’all used. Some of the door knobs are loose. I called to get help with the thermostat you wanted to do a virtual call and couldn’t help with something so simple. I referred 2 friends which I’m sorry I did because y’all gave and is still giving 1 a bad experience. My sales person the one who sold me the house asked me who was my sales person when I went in the office to tell them that the fridge they promised me was not in my home. I was in total disbelief I said YOU ma’am. My house had so many things that needed to be done I couldn’t believe because of it being a new house. I was like did they think they were building it for a baby doll or dog. The shingles weren’t properly put on. I will not recommend anyone else to purchase a home with you all again. ... Más

The sales person was the rudest person I ever had to deal with. She’s been fired from Norm. A lot of other housing developments. She is very rude and condescending.

We purchased our home a few months back and the process seemed like it was never going to end. Our sales agent Devonte did nothing besides open up the house for us to view and collect his commission, the process of getting approved was so murky that we never felt confident during any point in the process that we were going to end up with the home. The grading on our backyard was terrible, planks in our fence are already falling down, and 2 months in I have already had to have the irrigation company, flooring company, plumbing and a contractor come out to fix various issues that should have be fixed prior to move in. The workers in our neighborhood leave their trash, nails and other materials thrown around for the residents to clean. Awful first home buying experience ... Más

It is take it or leave it with Lennar. No changes possible. When you ask office staff a question they are wrong most of the time.

From Agent in the Palm River neighborhood that told us so many things that weren't true or factual in anyway ( Like the Ring Camera that we specifically asked about multi times). She never communicated throughout the process. The price of the home changed multi times. The walk through had a considerably more bluetape markup and issues then any standard. the final closing a week later more than half of the stuff was not fixed or addressed and has carried on for weeks to them properly addressed and have not been able to fully move in the home almost two months later for lack of issues being addressed like the marks on the tile flooring. the place was never really clean at all on move in day. I had to spend hundreds of dollars in cleaning supplies and tools to do it myself. ... Más