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Lennar

Reseñas de Lennar

Lo que se tiene que decir de Lennar

Lennar tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.7 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 20199 reseñas de Lennar para saber por qué son el equipo adecuado para construir su nueva casa.

Lennar

has 3.7 de 5 estrellas en Todas las ciudades

20199 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 8414

4 ★ 3777

3 ★ 3353

2 ★ 2149

1 ★ 2506

Calificaciones por Categoría

Calificacion General 3.7

Calidad 3.5

Integridad 3.6

Valor 3.8

Responsabilidad 3.6

Calificaciones de Clientes

Lennar - Experience was not the best almost walked away.

  • Anónimo
  • Comprador de Vivienda Verificado
  • abril 07, 2021
  • Santa Paula, CA

Experience was not the best almost walked away.

Lennar respondió:
Hi, thank you for your review. We are sorry to hear about your disappointment with the experience of purchasing your new home. If you have any outstanding issues requiring attention, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Calificación Global 1

Calidad 4

Integridad 1

Valor 4

Responsabilidad 2

It was not good

  • Shawna S.
  • Comprador de Vivienda Verificado
  • abril 07, 2021
  • Davenport, FL

I was lied to about cable being included. Nobody informed me of registering the house. I feel like anytime I had a concern I was treated as if I were a nuisance.

Lennar respondió:
Hi Shawna, thank you for sharing your experience with us. We apologize for any confusion you faced regarding what is included with your new home. If there is anything we can do to assist, please feel free to contact us a corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Calificación Global 1

Calidad 3

Integridad 3

Valor 3

Responsabilidad 2

Poor Customer Service

  • Reece T.
  • Comprador de Vivienda Verificado
  • abril 07, 2021
  • Sun City Center, FL

Warranty service rep lied to me and sales agent was not good.

Lennar respondió:
Hi Reece, thank you for taking time to share your experience. We apologize for the issues you expressed regarding your service associate and sales representative. If there are any outstanding items requiring attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1

Calidad 4

Integridad 1

Valor 4

Responsabilidad 1

Lack of cooperation and response

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Sharpsburg, GA

Would not recommend Lennar. While the signs in Tucker, Ga of say No to Lennar are for other reasons, they do explain my sentiment as well.

Lennar respondió:
Hello, thank you for sharing your experience. If there is anything we can do to follow up, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide. - Lennar Customer Care

Calificación Global 1

Calidad 3

Integridad 1

Valor 3

Responsabilidad 1

Don’t do it.

  • Julia J.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Herriman, UT

Lennar’s sales and mortgage departments are amazing but that’s where the experience ends. Once you are in your home you are dead to them. If you need to get anything fixed GOOD LUCK !! It’s jumping hoop to hoop. You become a lot number to them #552. They make it so difficult perhaps so you will get frustrated and fix the issue yourself. My FRONT DOOR knob has been broken for 2.5 months. They even sent me an email asking me to write this review, that’s how obvious they are.

Lennar respondió:
Hi Julia, thank you for your review. We are sorry to hear about the outstanding issues and frustrations you have experienced getting items completed. Please send us an email at corporatecustomercare@lennar.com with any details you can provide, so we can follow-up with the appropriate team for you. - Lennar Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 5

Responsabilidad 1

The one thing that stood out the most was the complete lack of attention to detail.

  • Steve S.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Schertz, TX

I have been around home building my entire life and have never seen a house get built with such lack of care. There were so many things that stood out to show that one the contractor is either way to rushed. Or two they just don’t care. Walls with very little or no paint. Tile that didn’t get grouted in places. Brick work that looked like a little kid did it. List goes on and on. This is just the builder side of things. I have plenty of complaints for the entire company.

Lennar respondió:
Hello Steve, thank you for sharing your experience. We would like to apologize for all the frustrations you outlined regarding your new home. If there is anything we can do to assist, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide and we will follow-up on your behalf. - Lennar Customer Care

Calificación Global 1

Calidad 2

Integridad 2

Valor 3

Responsabilidad 1

Integrity of developer.

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Reno, NV

Very bad experience. Worst experience in the purchase of a brand new home ever. If we had known ahead of time we would have passed. Last minute changes that cost us a fortune.

Lennar respondió:
Hello, thank you for sharing your experience. We apologize for the frustrations you have expressed with your new home. If you would like us to follow-up on any outstanding items, please reach out to us as corporatecustomercare@lennar.com. - Lennar Customer Care

Calificación Global 1

Calidad 3

Integridad 1

Valor 2

Responsabilidad 5

The constant finger pointing and nobody taking accountability for their mistakes. This has been, handsdown, the worst experience I have been through in a long time.

  • Todd C.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Groveland, FL

Where do I begin...This, by far, was one of the worst experiences I have ever been through, from the beginning to the present. I am disgusted with Lennar and how nobody is accountable for their mistakes. My home was not move in ready. 6 months later, I am still dealing w/ getting things fixed because the craftsmanship of the build was poor. Dealing with the customer service team has been the only bright spot in this experience. Bless all of the customer care personnel for they have to deal with the mistakes of the poor building. All I get from the construction manager for my ...

Lennar respondió:
Hi Todd, thank you for taking the time to leave a detailed review of your experience. We are extremely sorry to hear about the issues you have outlined from the sale through construction of your new home. If there is anything we can do to assist with outstanding items, please send us a detailed note at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 5

Lennar - Actual builder, Brad, is great!

  • Jayden W.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Forney, TX

Actual builder, Brad, is great! Super responsive and gets things done correctly himself. Salesman, Tommy, is a completely different story. He rarely if ever responded to questions or issues addressed.

Lennar respondió:
Thank you, Jayden. We apology for the communication and resolution issues you have outlined. If there is anything we can do to assist, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide and we will follow-up. - Lennar Customer Care

Calificación Global 1

Calidad 3

Integridad 2

Valor 2

Responsabilidad 2

Not a great experience building with Lennar.

  • Kathleen M.
  • Comprador de Vivienda Verificado
  • marzo 31, 2021
  • Saint Cloud, FL

My experience was a poor one from the time I put my contract in until now, three months after closing. There of been so many miscommunications and poor customer service issues they won’t all even fit in this review box. Suffice to say, I would never, under any conditions, build another house with Lennar.

Lennar respondió:
Hi Kathleen, thank you for taking time to share your experience. We would like to apologize for the frustrations you expressed regarding the customer service process and miscommunication. Please send us a note at corporatecustomercare@lennar.com with any additional details you would like to provide, so we can follow-up. - Lennar Customer Care

Calificación Global 1

Calidad 4

Integridad 1

Valor 3

Responsabilidad 2

Terrible workmanship and delivery

  • Glenn H.
  • Comprador de Vivienda Verificado
  • octubre 01, 2020
  • Carson City, NV

The house wasn't ready to move in to. Paint on carpets, custom cabinets bowed, drawer fell off, dust and dirt in paint of base boards and trim, closet doors rubbed each other scrapping paint... our "celebration day" was such a disappointment we went looking for another home, so mad and disappointed.

Lennar respondió:
Hi Glenn, thank you for taking time to share your experience. We want to apologize for the frustrations you have outlined, including the craftsmanship of your new home. Please reach out to us directly at corporatecustomercare@lennar.com with any additional details you would like to provide, so we can follow up for you. - Lennar Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 3

Responsabilidad 3

They can do better!

  • Anónimo
  • Comprador de Vivienda Verificado
  • septiembre 30, 2020
  • Parkland, FL

I absolutely love Lennar. They make beautiful homes. However, Cascata is rushed and the construction shows. The guarded gate we supposedly pay association for is a joke- they allow anyone in at anytime without a call and the poor Lennar employees are overworked and understaffed. It’s taking them a while to get to me. I don’t mine since my issues don’t seem to be as pressing however, after spending way more that half a million on a house, I would hope for better service and craftsmanship.

Lennar respondió:
Thank you for taking time to leave a review. We are sorry to hear about the disappointment you have experienced. Please send us a note at corporatecustomercare@lennar.com with your contact information and any additional information you would like to provide, so we can follow up on your behalf. - Lennar Customer Care

Calificación Global 1

Calidad 3

Integridad 2

Valor 1

Responsabilidad 2

No he recibido respuesta de nadie con respecto a mi experiencia de cierre.

  • Crystal T.
  • Comprador de Vivienda Verificado
  • mayo 01, 2020
  • White Plains, MD

He presentado múltiples quejas y revisiones sobre mi experiencia de cierre ... No he recibido respuesta de nadie que haya lidiado con mi proceso de préstamo, además de mi oficial de préstamos pidiéndome que califique su 10. Recomiendo a mi madre, ella miró su proceso antes de cerrar . Si hubiera sabido que el cierre de mi préstamo se hubiera manejado de la misma manera, la habría enviado a otro constructor. No recomendaré a nadie más.

Lennar respondió:
Hi Crystal, thank you for taking time to share your experience. We are sorry to hear about any issues you experienced with your closing team. If you could send us a message at corporatecustomercare@lennar.com with additional details, we would like to follow-up for you. - Lennar Customer Care

Calificación Global 1

Calidad 3

Integridad 1

Valor 3

Responsabilidad 1

Decepcionado

  • Anónimo
  • Comprador de Vivienda Verificado
  • abril 29, 2020
  • Lakewood Ranch, FL

El techo goteaba después de la tormenta. Se necesitan muchas reparaciones pequeñas, por ejemplo, pintura, dibujos pegados, cerraduras de las puertas que no funcionan, problemas con la cerca de la piscina, estantes en los armarios. El servicio de atención al cliente de Lennar ha sido muy bueno hasta ahora, pero no sé cuándo se reparará el techo con goteras. Toalleros y herrajes baratos. Esta era una casa muy cara y estamos muy decepcionados con Lennar.

Lennar respondió:
Thank you for taking time to leave a review. We are sorry to hear about the outstanding items for your home. Please send us a note at corporatecustomercare@lennar.com, with any items unaddressed, so we can follow-up for you. - Lennar Customer Care

Calificación Global 1

Calidad 2

Integridad 1

Valor 2

Responsabilidad 4

Atención al cliente lenta a no receptiva

  • Ty L.
  • Comprador de Vivienda Verificado
  • abril 28, 2020
  • Folsom, CA

Nos mudamos en diciembre de 2019, hasta ahora no se han abordado varios problemas en toda la casa.

Lennar respondió:
Hi Ty, thank you for taking the time to provide us with your feedback. We are sorry for any delays or inconvenience you experienced after moving into your home. Please send us a note at corporatecustomercare@lennar.com with any items you would like addressed and we will follow-up with the appropriate team. - Lennar Customer Care

Calificación Global 1

Calidad 3

Integridad 3

Valor 4

Responsabilidad 1

Como corporación, debes usar la calidad, no todo está incluido en la basura.

  • Matthew G.
  • Comprador de Vivienda Verificado
  • abril 23, 2020
  • Las Vegas, NV

Los materiales que utiliza son vergonzosamente malos. ¿Cómo puedes poner esas duchas súper baratas y no ofrecer una actualización? Toda la casa necesita ser renovada. Los inodoros incluso se atascan con solo papel higiénico porque tienes el más barato que puedes encontrar. El precio siempre cambiaba al usar uno para las primeras casas y luego simplemente lo subía mucho más. Eso no me impresionó en absoluto.

Lennar respondió:
Hi Matthew, thank you for taking the time to share this feedback. We are truly sorry to hear about the issues you described. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address. - Lennar Customer Care

Calificación Global 1

Calidad 1

Integridad 2

Valor 3

Responsabilidad 3

Muy lento para responder para solucionar problemas, tiene 12 problemas pendientes durante meses

  • Steven B.
  • Comprador de Vivienda Verificado
  • abril 07, 2020
  • Gold Canyon, AZ

El paquete de dispositivos de respuesta lenta de diseño deficiente es basura

Lennar respondió:
Hi Steven, thank you for providing this feedback about your new home. We are sorry to hear about the delays you've experienced. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Calificación Global 1

Calidad 2

Integridad 3

Valor 3

Responsabilidad 1

El servicio postventa es muy malo.

  • Rohit R.
  • Comprador de Vivienda Verificado
  • abril 02, 2020
  • Parker, CO

Mi experiencia con mi anterior constructor de viviendas fue muy buena. Vine aquí esperando lo mismo o mejor, pero simplemente no parece importarles una vez que se realiza la venta.

Lennar respondió:
Hi Rohit, thank you for providing this feedback. We are sorry to hear about your experience after the sale. Please email us at corporatecustomercare@lennar.com if you would like to share any additional detail, so we can follow-up for you. – Lennar Customer Care

Calificación Global 1

Calidad 5

Integridad 1

Valor 4

Responsabilidad 1

Control de calidad deficiente. Trabajo apresurado y descuidado por parte de los contratistas

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 31, 2020
  • Fayetteville, GA

Elementos de la lista de excepciones pendientes aún 7 meses después del cierre. Trabajo de reparación descuidado realizado por contratistas.

Lennar respondió:
Thank you for your comments about the workmanship in your home. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Calificación Global 1

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

¡¡¡Sin seguimientos !!!

  • Rafael A.
  • Comprador de Vivienda Verificado
  • marzo 31, 2020
  • Saint Cloud, FL

Durante mi primera caminata, antes de cerrar, encontramos algunos problemas que se suponía que debían corregirse. Después de 5 llamadas y la "promesa" de que alguien se haría cargo, 5 meses después, ¡¡¡nadie apareció !!!

Lennar respondió:
Hi Rafael, thank you for sharing your feedback. We are sorry about the difficulties you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Calificación Global 1

Calidad 2

Integridad 1

Valor 4

Responsabilidad 1

Mala respuesta

  • Wilson V.
  • Comprador de Vivienda Verificado
  • marzo 26, 2020
  • Kissimmee, FL

Es bueno vender horrible para responder a problemas abiertos y garantías.

Lennar respondió:
Hi Wilson, thank you for your feedback about your experience. We are sorry to hear about the lack of response. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care

Calificación Global 1

Calidad 3

Integridad 2

Valor 2

Responsabilidad 1

Tarde

  • Robert H.
  • Comprador de Vivienda Verificado
  • marzo 26, 2020
  • Bensalem, PA

Lennar tenía 7 meses de retraso en la construcción de mi casa, tuve que alquilar lugares mientras esperaba una experiencia terrible

Lennar respondió:
Hi Robert, thank you for your feedback about the delay in completing your new home. We are sorry about these difficulties. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Calificación Global 1

Calidad 3

Integridad 1

Valor 3

Responsabilidad 1

Insatisfecho

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 25, 2020
  • Danville, IN

La calidad del trabajo y los materiales son deficientes, tengo problemas con los borradores que llegan a los puntos de venta y nos dicen que solo tenemos que lidiar con eso.

Lennar respondió:
Thank you for your feedback about your home. We are sorry to hear about these items. Please email us at corporatecustomercare@lennar.com with any outstanding issues, so we can follow-up for you. – Lennar Customer Care

Calificación Global 1

Calidad 2

Integridad 1

Valor 2

Responsabilidad 3

Lennar: tengo muchos problemas desde que me mudé a mi casa.

  • Mohamed K.
  • Comprador de Vivienda Verificado
  • marzo 24, 2020
  • Georgetown, TX

Tengo muchos problemas desde que me mudé a mi casa. Lennar realmente no me está ayudando a cuidarlos.

Lennar respondió:
I'm sorry to hear you are experiencing difficulties in getting items addressed. I would like to look into this for you and ensure management reviews what's going on. Please send us an email to corporatecustomercare@lennar.com with your concern, contact information and home address.

Calificación Global 1

Calidad 2

Integridad 2

Valor 3

Responsabilidad 1

Lennar es el último en servicio al cliente

  • Leslie G.
  • Comprador de Vivienda Verificado
  • marzo 20, 2020
  • Sun City Center, FL

Demasiados para enumerar

Lennar respondió:
Thank you for taking the time to share your feedback with us and I'm sorry to hear you aren't satisfied. Please share your experience in detail with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address.

Calificación Global 1

Calidad 4

Integridad 1

Valor 4

Responsabilidad 1

Puede leer todas las 20199 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 20199 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.