Omitir navegación principal

Reseñas de Lennar

Lo que se tiene que decir de Lennar

Lennar tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.7 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 20211 reseñas de Lennar para saber por qué son el equipo adecuado para construir su nueva casa.

Lennar

has 3.7 de 5 estrellas en Todas las ciudades

20211 Reseñas en Todas las ciudades

Calificaciones por Categoría

Calificacion General 3.7

Calidad 3.5

Integridad 3.6

Valor 3.8

Responsabilidad 3.6

Calificaciones de Clientes

Issues with Lennar Home purchase

  • Paula N.
  • Comprador de Vivienda Verificado
  • julio 02, 2025
  • Floresville, TX

I bought 2 homes and had the worst experience with Marshall the loan officer. He treated us like 2nd rate citizens and gate kept the entire process. We are seasoned home purchasers and have never had this worse of an experience. Derek the construction manager was also awful. The house was supposed to be ready for a final walkthru and wasn’t ready, we had to come back. He was complacent and really uncaring. I will do my business with another home builder than Lennar.

Lennar respondió:
Good morning Paula, We appreciate you bringing this to our attention. We’re truly sorry to hear that your homebuying experience was an unpleasant one. That’s far from the standard we aim to uphold, and we regret that we fell short of your expectations. Moving forward, we hope to earn back your trust. If you need assistance with any warrantable items, we encourage you to reach out to your local Customer Care Team by submitting a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate ...

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Haven't moved in yet and already an electrical problem.

  • Joseph W.
  • Comprador de Vivienda Verificado
  • junio 28, 2025
  • Punta Gorda, FL

Have not yet moved in and no electricity. FPL says power to unit but nothing is working.

Lennar respondió:
Good morning, Joseph. Thank you for letting us know about your experience. We truly regret that things didn’t go as expected, and we’d like the chance to learn more and help make things right if possible. Please feel free to email us with the details at CorporateCustomerCare@Lennar.com so we can look into it and get the right team involved.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Very poor craftsmanship, support and service

  • Simon S.
  • Comprador de Vivienda Verificado
  • junio 28, 2025
  • Irvine, CA

Lots of issues. Poor craftsmanship and design. Took us many times of requests to simply fix a door handle. Lots of things are not covered. Windows are scratched up and they won’t take responsibility. Gas was leaking the day we moved in. Dishwasher was dented. Rep said she would replace but later we found that order was never placed. We need to keep following up. They also are being cheap and always try to omit simple, essential items, even if it’s visible (imagine if things are hidden, what would happen). For example, they don’t even put on closet door cover (which is only $10 for 6 pieces on ...

Lennar respondió:
Good morning, Simon. Thank you for bringing this to our attention. We truly regret that things didn’t go as expected, and we’d like the chance to learn more and help make things right if possible. Please feel free to email us with the details at CorporateCustomerCare@Lennar.com and reference this review, so we can look into it and get the right team involved.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 2

Valor 2

Responsabilidad 1

Never again.

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 25, 2025
  • Corpus Christi, TX

Construction, walk through, finance… terrible experience. The amount of times I have had to reach out to the warranty dept is embarrassing. Although this warranty team is great- why are they repairing things on a new home? Finance team, construction team manager…. Need to do better.

Lennar respondió:
We’re genuinely sorry to hear that your experience hasn’t been up to par. Your input matters, and we’d like to dig deeper to understand how we can improve. If you’re willing, please share details of your experience at CorporateCustomerCare@Lennar.com and include a reference to this review.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1


Calidad 2

Integridad 1

Valor 2

Responsabilidad 2

poor communication

  • Peter O.
  • Comprador de Vivienda Verificado
  • junio 25, 2025
  • Port Orchard, WA

seller concierge was not accurate in communications, gave flat out wrong info multiple times which jeapordized escrow. would not work with lennar again.

Lennar respondió:
Good morning Peter, We’re very sorry to hear that your experience with our sales concierge was disappointing. A positive and transparent buying experience is something we strive for, and it’s concerning to learn that you feel we missed the mark. We hope to regain your trust moving forward. If you have any questions or warrantable items related to your home, please reach out to your local Customer Care Team by submitting a warranty service request through your Lennar Account. This will help ensure your concerns are properly documented and followed up ...

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Terrible all the way around

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 25, 2025
  • North Fort Myers, FL

Quality is terrible. Warranty work for major issues is also terrible. Mold in home found 5 days after closing. House was leaking from multiple points around entire home. Pool patio flooded with 15 minutes of rain.

Lennar respondió:
Thank you for sharing your feedback—we’re sorry to hear that you’ve experienced issues related to workmanship. We understand how important quality is in your home, and we regret that this aspect did not meet your expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. Moving forward, for questions or warranty, we encourage you to reach out to your local customer care team by submitting a warranty service request through your Lennar Account. This ensures the issue is properly documented and allows our team to respond promptly and ...

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Dissatisfied, disappointed

  • John P.
  • Comprador de Vivienda Verificado
  • junio 20, 2025
  • Kyle, TX

Overall horrible experience from the building manager lieing to me and trying to hide things down to a bad experience with closing with Lennar.

Lennar respondió:
Good morning John, Thank you for sharing your feedback—we’re sorry to hear that your experience didn’t meet expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please contact your local Customer Care team by submitting a warranty service request through your Lennar account. This allows for proper documentation of your concern and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Deeply disappointed

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 18, 2025
  • Mountain House, CA

I'm providing this feedback after multiple attempts to raise concerns through the proper channels, including emails sent to the CEO, VP, Regional Managers, and Customer Care, none of which have resulted in meaningful resolution. My experience has been deeply frustrating and disappointing. Key issues: • The home was overpriced, and I feel misled and taken advantage of during the buying process. • Build quality is substandard relative to the price point. • Customer service has been slow, dismissive, or unresponsive - even at the highest levels. • I've made multiple attempts to raise ...

Lennar respondió:
Thank you for your feedback. It’s never easy to hear we’ve fallen short, but your input is important to us. We’re sorry for the frustration this has caused and hope that as you continue settling into your home, we’ll have the opportunity to provide the support and service you ...

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Horrendous

  • Equity S.
  • Comprador de Vivienda Verificado
  • junio 11, 2025
  • Meridian, ID

Lennar is a horrible company to purchase a home from. Very poor quality. They cut corners wherever possible. Paint quality is horrible. Do not buy a Lennar home in Idaho

Lennar respondió:
Good afternoon Equity, Thank you for your feedback, it’s never easy to hear we’ve fallen short, but it’s important. We’re sorry for the frustration this has caused and hope that as you continue settling into your home, we’ll have the opportunity to provide the support and service you deserve. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our ...

Calificación Global 1


Calidad 1

Integridad 1

Valor 3

Responsabilidad 1

Buying a home with Lennar was a nightmare

  • Luisa T.
  • Comprador de Vivienda Verificado
  • junio 11, 2025
  • Yorba Linda, CA

My experience with Lennar was the worst I could have ever imagined. The Concierge person that I initially worked with never explained a process of a priority list which made us go into a contract on a house we were not 100% satisfied with, this house is on $3M+ price, corporate office was NO help, nobody cared about our concerns. I wrote emails to corporate hoping for some answers because the Concierge rep lied to us and corporate didn't care. Lennar doesn't care about its clients or their experience. Do Not buy from Lennar.

Lennar respondió:
Thank you Luisa for taking the time to share your review. We understand your homebuying journey came with challenges, and we’re sorry for any difficulties you faced along the way.

If you’d like to share additional details, please email CorporateCustomerCare@Lennar.com and mention this review. Your feedback helps us identify areas where we can do better, and we’re committed to sharing it with the appropriate team to help improve the homebuying experience for all our customers.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Very bad experience in buying home with Lennar

  • Vasanth R.
  • Comprador de Vivienda Verificado
  • junio 07, 2025
  • Carver, MN

I really dont recommend buying home with Lennar. They are not honest. They fixed a faulty appliance and never helped to replace.

Lennar respondió:
Thank you for sharing your feedback Vasanth, we’re sorry to hear that your experience didn’t meet expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Terrible

  • Ginger C.
  • Comprador de Vivienda Verificado
  • junio 06, 2025
  • Pilot Point, TX

Awful experience. Do not recommend to anyone

Lennar respondió:
Thank you for bringing this to our attention through your review. We're sorry your experience didn’t meet the standard we strive for. If there are concerns you'd like us to follow up on, please email us at CorporateCustomerCare@Lennar.com.referencing this review and including any additional details will help us understand where you're coming from and how we can assist.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 2

Responsabilidad 1

Terrible

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 05, 2025
  • New Caney, TX

The worst buying experience. Very stressful process. Their priority is to get you to sign at all costs

Lennar respondió:
Thank you for sharing your experience. It’s disappointing to know we may have missed the mark, as we truly want each homeowner to feel confident and satisfied. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our ...

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Cheaper Materials and Medicore build

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 27, 2025
  • Fresno, CA

I would not recommend Lennar’s financing to prospective buyers. My experience with the loan process was frustrating, with numerous issues that could have been avoided. The required Letters of Explanation (LOEs) felt intrusive and unnecessary—other lenders I was working with didn’t require similar documentation. The only reason I ended up using Lennar was because I signed a disclosure agreeing not to use another lender within 30 days of closing. However, Lennar moved my closing date up by a month without providing an addendum, which added to the frustration. My dissatisfaction continued ...

Lennar respondió:
Thank you for taking the time to share your detailed feedback with us. We’re sorry to hear that things haven’t gone as you expected, and we understand how that can impact your confidence in ...

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Terrible

  • Jamie F.
  • Comprador de Vivienda Verificado
  • mayo 27, 2025
  • Corpus Christi, TX

The whole experience except our sales person has been AWFUL. And it’s still awful, we have so many issues still not fixed. Our closing documents were lost for 5 days and almost made us homeless after closing was pushed back 5-6 times. We never got an actual move in clean and now I cannot get my floors clean and there’s residue all over that I cannot get off windows, counters, etc. we have damage to our siding from when they installed the sod which is only half the yard btw they wrecked into our house, still not repaired. Lennar is the least helpful with the most incompetent people working ...

Lennar respondió:
Thank you Jamie, for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

terrible service

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 26, 2025
  • Providence Village, TX

terrible warranty service. They do not want to honor their home warranty

Lennar respondió:
Thank you for sharing your thoughts with us. We’re truly sorry to hear that your experience fell short of expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. We do hope to regain your trust in the future.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

WORST EXPERIENCE EVER!!!

  • Jalynne M.
  • Comprador de Vivienda Verificado
  • mayo 22, 2025
  • Mesquite, TX

If i could go back in time and tell myself to not do it i would!!!! Rude incompetent people. No communication. I will never EVER suggest Lennar to ANYONE not even my worst enemy. Please save yourself the money, headache, and gray hairs and buy from literally any other builder. You would think they would try and make the first time i’m buying a home pleasant but NOPE. Seriously DO NOT BUY LENNAR.

Lennar respondió:
Thank you Jalynne for your feedback. We're sorry to hear that your experience didn’t meet your expectations. If there are outstanding concerns you'd like us to review, please reach out to us at CorporateCustomerCare@Lennar.com and include details from this review.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Value paid for the house is too much as compared to quality of materials used in the house

  • Ozair A.
  • Comprador de Vivienda Verificado
  • mayo 21, 2025
  • Richmond, TX

The amount paid of the house is too much as compared to quality of materials used in the house. False information provided that Lennar don't install blinds for windows and gutter line. I have checked other houses build in the same area with lennar builder and they all have blinds and gutter line. Builder don't response to the email after they sale you the house. Lots of space was wasted in building the house like big bathroom and no store closed provided

Lennar respondió:
Good afternoon Ozair, Thank you for your feedback. We're sorry to hear that the value of your home didn’t meet your expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Never build with Lennar again

  • Andrea M.
  • Comprador de Vivienda Verificado
  • mayo 20, 2025
  • Caldwell, ID

Where to start. We showed up with keys in hand to a house with trash outside, paint on almost every exterior window, side paneling was bowed, flooding, nails all over roof, which all of this was called out on our inspection and walk through 2 and 4 weeks prior. We were lied to on multiple occasions. We had to change our move in date as almost every single side panel had to be replaced, then the entire interior had to be repainted which in turn pushed our movers and painters back. The "management" team had poor communication and acted like we put them out. Very unprofessional, took no ...

Lennar respondió:
Good morning Andrea, Thank you for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Awful

  • Brandon F.
  • Comprador de Vivienda Verificado
  • mayo 14, 2025
  • Hampshire, IL

Treated like second class citizens AFTER closing.

Lennar respondió:
Thank you for your honest review. We're disappointed to learn that you feel you were treated like second class citizens, as our goal is always to provide a positive and lasting experience. If you're still dealing with any issues that may fall under warranty, please reach out to us at CorporateCustomerCare@Lennar.com and reference this review. We'd appreciate the chance to make things right by connecting you with the appropriate support.

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Lennar review of new house

  • Zane R.
  • Comprador de Vivienda Verificado
  • mayo 14, 2025
  • League City, TX

Quality is pretty poor and we were lied to about a lot of pricing

Lennar respondió:
Good morning Zane, We’re grateful you brought this to our attention and regret that your experience hasn’t lived up to expectations. If there's anything we can still assist you with, please email us at CorporateCustomerCare@Lennar.com. We’re committed to improving and would welcome the opportunity to earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 2

Responsabilidad 3

Worst Homebuying Experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 12, 2025
  • Corpus Christi, TX

This is the third house I have bought in my life and by far the worst homebuying experience I have ever had. They pushed back my closing twice and tried to push it back a third time, despite very little work being left to complete when I looked at the house 2 months prior. They did not fix all of the problems that were identified during my independent inspection, despite saying that they would and that they did. I had to have 3 final walkthroughs as they hardly fixed any of the issues that were identified during the first walkthrough, and they had still not fixed them all during the third ...

Lennar respondió:
We appreciate you taking the time to leave this review. It's disappointing to learn that we fell short in your experience. If there’s anything still outstanding, please email us at CorporateCustomerCare@Lennar.com. Be sure to reference your review and share any specific details so we can more effectively look into this and address your concerns.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Worst buying experience

  • Nicholas G.
  • Comprador de Vivienda Verificado
  • abril 30, 2025
  • Hayden, ID

By far the most frustrating experience of a lifetime. All my financial records I submitted somehow disappeared. Buying process was confusing. No loyalty to those that were on the magical list. Withholding of vital information about the lot. Poor workmanship on concrete, paint, and framing. Would NEVER recommend to anyone.

Lennar respondió:
Good afternoon ...

Calificación Global 1


Calidad 2

Integridad 1

Valor 1

Responsabilidad 3

Run the other direction

  • Anónimo
  • Comprador de Vivienda Verificado
  • abril 29, 2025
  • Hayden, ID

overall quality below industry standard, extremely dishonest . I couldn't ever in good conscience recommend them to anyone.

Lennar respondió:
Good morning, and thank you for taking the time to share your feedback. We’re truly sorry to hear your experience has not lived up to the standards we aim to deliver. Our hope is that you’re able to enjoy your home more fully moving forward. If there are any unresolved, warrantable concerns, please don’t hesitate to contact us at CorporateCustomerCare@Lennar.com. Be sure to include a reference to this review so we can promptly involve the right team.

Calificación Global 1


Calidad 1

Integridad 1

Valor 2

Responsabilidad 2

Terrible

  • Jermie R.
  • Comprador de Vivienda Verificado
  • abril 26, 2025
  • Punta Gorda, FL

I regret purchasing a home built by Lennar. From the start, the quality of work has been subpar—sloppy finishes, poorly installed fixtures, and noticeable shortcuts in construction. It’s clear that attention to detail was not a priority. Trying to get repairs done has been a nightmare. I’ve contacted their team multiple times, and either get no response or I’m passed from one person to another with no resolution. The agent I dealt with during the buying process was unhelpful and dismissive once the sale was finalized. They made plenty of promises before closing, but completely disappeared ...

Lennar respondió:
Good morning Jermie,
Thank you for your honest feedback. We’re disappointed to learn that your experience wasn’t what it should have been. If there’s anything still outstanding, please don’t hesitate to contact us at CorporateCustomerCare@Lennar.com. We value your input and hope we can work toward restoring your confidence in us.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Puede leer todas las 20211 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 20211 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.