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Lennar

Reseñas de Lennar

Lo que se tiene que decir de Lennar

Lennar tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.7 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 20216 reseñas de Lennar para saber por qué son el equipo adecuado para construir su nueva casa.

Lennar

has 3.7 de 5 estrellas en Todas las ciudades

20216 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 8419

4 ★ 3781

3 ★ 3356

2 ★ 2151

1 ★ 2509

Calificaciones por Categoría

Calificacion General 3.7

Calidad 3.5

Integridad 3.6

Valor 3.8

Responsabilidad 3.6

Calificaciones de Clientes

Poor quality

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 11, 2025
  • North Fort Myers, FL

I would not recommend buying a home from Lennar. The materials used in their construction are extremely cheap, resulting in numerous issues that they refuse to fix. Poorly finished walls due to defective materials. If you're looking for a high-quality, well-built home, I strongly suggest exploring other builders.

Lennar respondió:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced with your new home. We hope that moving forward, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 2

Next

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 03, 2025
  • Peoria, AZ

I would find another builder.

Lennar respondió:
Thank you for sharing your feedback. We sincerely apologize for the issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

AWFUL AWFUL EXPERIENCE

  • Adam B.
  • Comprador de Vivienda Verificado
  • febrero 26, 2025
  • League City, TX

My wife and I met with the sales rep, Amanda and go preapproved shortly after applying for a Lennar Home Loan. From there, we submitted the required documentation requested by the Mortgage Loan Officer, Christian. We submitted all documentation within the requested time frame and sent the earnest money almost immediately. When our close approached, everything fell apart. We had our inspection a week prior to our close date. We got in touch with John regarding what we would like to be done prior to close. This included the cracked driveway being broken up and re-poured. Upon my wife discussing ...

Lennar respondió:
Good morning Adam, thank you for bringing this to our attention. We sincerely apologize for the challenges you experienced during your home-buying journey. We hope to regain your trust as a homeowner and provide a better experience moving ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

Bad -

  • Daniel D.
  • Comprador de Vivienda Verificado
  • febrero 25, 2025
  • Timnath, CO

Last day of my possession date, I was informed to paid a debt that was affecting the closing . They moved the posseisi date and I paid fees / extra cost of moving over the dates. Sad, before it seems no one was worry about me, just trying to sell the place .

Lennar respondió:
Good afternoon Daniel, we appreciate you sharing your experience. We are sorry to hear that your purchasing experience did not meet your expectations. We hope that moving forward, we can provide you with an extraordinary experience as a homeowner. If you have any questions or warrantable issues, please do not hesitate to contact your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 3

Integridad 1

Valor 2

Responsabilidad 1

Worst experience

  • Siva V.
  • Comprador de Vivienda Verificado
  • febrero 25, 2025
  • Roseville, CA

Starting from sales manager to warranty services worst experience

Lennar respondió:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying and Homeownership journey so far. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Do not recommend Lennar

  • James G.
  • Comprador de Vivienda Verificado
  • febrero 25, 2025
  • Punta Gorda, FL

I was unable to close on the home I originally had built due to the home not being completed on time and several building issues including but not limited to water damage in every room and a large crack in the foundation that extended across the garage floor. I had to closed on a different home which I am now finding issues with.

Lennar respondió:
Thank you James, for sharing your experience. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 3

Bad experience

  • Walther D.
  • Comprador de Vivienda Verificado
  • febrero 24, 2025
  • Orlando, FL

No honesty about the process, constantly giving incorrect information, a lot issues with the house. It was a nightmare of experience.

Lennar respondió:
Good morning Walther, Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

April

  • April C.
  • Comprador de Vivienda Verificado
  • febrero 23, 2025
  • Las Vegas, NV

This is the WORST house purchase I have experienced. This is a DIY loan and home purchase. There is NO personal contact - everything is done with text, email & e-docs. I was scheduled to close on Dec 9 but because the title wasn’t transferred I closed on Dec 23rd and I was not compensated for all my expenses I paid.

Lennar respondió:
Good afternoon April, thank you for sharing your experience with us. We are sorry to hear that you felt there was a lack of personal contact. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 2

Integridad 1

Valor 1

Responsabilidad 2

Horrible experience

  • Katie C.
  • Comprador de Vivienda Verificado
  • febrero 21, 2025
  • Franklin, IN

I've been lied to continuously throughout the entire process and it's utterly disappointing that a company this large is this dysfunctional and dishonest.

Lennar respondió:
Good afternoon Katie, thank you for sharing your feedback with us. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Salesperson did not keep up her word

  • Giovanni G.
  • Comprador de Vivienda Verificado
  • febrero 19, 2025
  • Plant City, FL

This was probably their easiest sale they had and even though i was very flexible with their demands it was not the same way from them. They moved my closing date without telling me juat days prior when they knew I had my airlines tickes purchased. They promised house will come with fans and it did not. Very disappointed about their service and how unflexible they were. Thwy sold a house so it is all what matters to them!!

Lennar respondió:
Good morning Giovanni, and thank you for bringing this to our attention. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to contact your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

Was not happy

  • Daniel A.
  • Comprador de Vivienda Verificado
  • febrero 18, 2025
  • Kissimmee, FL

Was not happy communication was kind of poor only thing that I recommend is really talking to the consumer and when you promise to do something or when you do a walk-through, make sure everything gets done before you sign anything went through a motorhome figured my kitchen cabinets were going to look like that and I end up Getting into my house. It was not what I wanted. And I moved into my house. I thought they will have the construction control next to me, but there’s two by fours laying out with nails on my grass nails all over the place trash the grass got lifted out about three times ...

Lennar respondió:
Good afternoon Daniel, thank you for sharing your experience with us. I'm sorry to hear about the two-by-fours with nails left on your grass and the lack of cleanliness. If you have any questions or any outstanding warrantable issues, please do not hesitate to contact your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 2

Hĥhhhhh

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 12, 2025
  • San Antonio, TX

Houses not build good

Lennar respondió:
Good afternoon, and thank you for sharing your experience with us. We are sorry to hear that we did not meet your expectations. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Concrete issues all over the home, customer care doesn’t care customers, they only care about lennar

  • Archana B.
  • Comprador de Vivienda Verificado
  • febrero 12, 2025
  • Acworth, GA

Hello Team, Lennar is reputed builder but with zero quality on concrete. They basically don’t know how to use right concrete mix. Lack of engineering direction. All the appliances in our home are leaking. Ex : Refrigerator leak, Dishwasher leak. When we ask about concrete issues, customer service came and said sorry it’s a bad work may be done during the night time. We can’t do anything it is what it is. Customer service at lennar is there to support lennar, not the customers. They just don’t care about customers. This is our experience and feedback with Lennar with ...

Lennar respondió:
Good afternoon Archana,
Thank you for sharing your review. We are sorry to hear the quality of your home has not met your expectations. If you would like to share details of your concern for us to review, please send us an email referencing this review to CorporateCustomerCare@Lennar.com. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Not a good experience with Lennar.

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 12, 2025
  • Piedmont, SC

My home buying experience with lennar was horrible.

Lennar respondió:
Good afternoon, and thank you for sharing your experience with us. We are sorry to hear that your home-buying experience did not meet your needs. If you would like to share details of your experience, please send us an email to CorporateCustomerCare@Lennar.com referencing this review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1

Calidad 2

Integridad 1

Valor 3

Responsabilidad 1

Bad AC smell

  • Antonio D.
  • Comprador de Vivienda Verificado
  • febrero 12, 2025
  • Crandall, TX

The Ac smells bad after one month of living here I was told I'm on myownfor 800 dollars in repair because the home warranty doesn't cover it. Shop elsewhere.

Lennar respondió:
Good afternoon Antonio, Thank you for sharing your feedback with us. I am sorry to hear we have not met your expectations. I will be sharing your feedback with upper management for their review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Really bad coordination and communication

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 11, 2025
  • Greenville, SC

Really bad coordination and communication.

Lennar respondió:
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your home-buying process. We are sorry to hear about the poor communication and coordination. If you would like to share details of your experience, or if outstanding items remain to be resolved, please send us an email with details of your concerns to CorporateCustomerCare@Lennar.com so we can help you follow up. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 2

Integridad 1

Valor 2

Responsabilidad 1

Buying experience was not great

  • Rayad B.
  • Comprador de Vivienda Verificado
  • febrero 06, 2025
  • Statesville, NC

Paper work for closing wasn’t ready on time waited till the day before closing. And there were a bunch of mistakes. Then the day of the closing I had to sit there for way to long because they took forever to fix the mistakes! 10/10 will not ever go through lennar for a mortgage again!

Lennar respondió:
Good afternoon Rayad, we appreciate you sharing your closing experience with Lennar Mortgage and apologize for not meeting your expectations. We hope that moving forward, you will enjoy your home and create beautiful memories in it. We look forward to earning back your trust as we strive to provide you with a better experience as a homeowner. In the meantime, for any general questions or warranty-related issues, do not hesitate to contact your local customer care team by submitting a request online through your Lennar account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Numerous rework tickets

  • April R.
  • Comprador de Vivienda Verificado
  • febrero 06, 2025
  • Land O' Lakes, FL

Closed two months ago and almost every single week after closing, we experienced issues with the house where we had to call the builder to send contractors out to make corrections. For the price we paid for the house, this is truly unacceptable.

Lennar respondió:
Good afternoon April and thank you for sharing your feedback with us. We’re sorry to hear about the issues you have had with your new home. We truly appreciate your patience as we work to address these matters through warranty tickets. I’ve forwarded your feedback to upper management for review. For future questions or warranty requests, please continue reaching out to your local Customer Care Team by submitting requests through your Lennar Account. This ensures your concerns are documented and prioritized for a timely resolution. You’ll also be able to track the progress of your case in real-time and communicate directly with your customer care team. If you haven’t already, we invite you to download the Lennar Account App, which allows you to manage your home right from the palm of your hand. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 3

Absolutely hate Lenner - Houston TX

  • Paul A.
  • Comprador de Vivienda Verificado
  • febrero 06, 2025
  • Hockley, TX

I hate Lenner. They use the cheapest materials possible, and the quality of life of the homes they build is horrendous. They have monopolized playing in our faces: foundation cracks, appliance issues, and no resolution from Lennar.

Lennar respondió:
Good afternoon ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Worst experience

  • Ami A.
  • Comprador de Vivienda Verificado
  • febrero 05, 2025
  • South Elgin, IL

Worst experience of buying the home. Buying a new house is a big milestone for lots of people. The joy was taken away. Most of the staff was very unprofessional n not helpful. Worst was the mortgage department. Only good was walkthrough dept.

Lennar respondió:
Thank you Ami, for sharing your feedback with us. We are sorry to hear your homebuying experience was less than satisfactory. ...

Calificación Global 1

Calidad 3

Integridad 1

Valor 1

Responsabilidad 1

ABSOLUTELY DEVASTATING & ABUSIVE AT MANY LEVELS OF THE PROCESS OF HOMEBUYING FROM LENNAR!

  • Ronny D.
  • Comprador de Vivienda Verificado
  • febrero 03, 2025
  • Rancho Cordova, CA

We don't feel but we strongly believe that we have been deceived and defrauded by Lennar Homes, Lennar Mortgage, Lennar Title, etc. at almost every level of the transaction. Let's say I will be posting the details and better review with evidence on public sites with substantial evidence unless they fix our concerns ASAP! Lennar is very well aware of the blunders it has caused. We don't care that one part of the brand blames the other, etc. but the damage is done to us and some at an irreparable level. From our experience, we strongly believe that not only us but other homebuyers are ...

Lennar respondió:
Good afternoon Ronny, We are truly sorry to hear that you had such a devastating homebuying experience. Please share details of your experience by sending an email to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed. Sincerely, Lennar Corporate Customer Care

Calificación Global 1

Calidad 3

Integridad 1

Valor 1

Responsabilidad 1

Terrible Home Buying Experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 03, 2025
  • Pensacola, FL

I will start with the positives, the home was good value for the price paid and Lennar bought down the rate and covered closing costs. In terms of the home build itself I will say TERRIBLE quality control. Blatant errors that they tried to hide during the walkthrough then refused to fix when I brought them up. Only when I gave them a 0 out of 10 on their rating survey did they reach out to fix them. Even now after living here for roughly 2 months I am finding more and more things wrong. Uneven floors, nails poking up from under the carpet. Totally corporate, they just want to sell you a cheap ...

Lennar respondió:
Good morning, and thank you for sharing your experience with us. We're sorry to hear that we did not meet your expectations regarding the quality of your new home. We appreciate your positive feedback about the value of the home. Moving forward, we hope we can provide you with a better experience as a homeowner. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 4

Responsabilidad 1

Avoid Lennar Construction – Terrible Experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • enero 30, 2025
  • Fredericksburg, TX

I regret choosing Lennar Construction for my home. The entire process was a nightmare, and I would strongly caution anyone considering buying from them. First, communication was absolutely terrible. Getting clear and timely responses was next to impossible, and I often felt left in the dark. They also push you to use their preferred title company—don’t fall for it! The title company has been a disaster, and even a month after closing, I’m still dealing with issues just trying to get my taxes paid. To make matters worse, the quality of construction is disappointing. Our front porch ...

Lennar respondió:
Thank you for your review. We’re sorry to hear that your home-buying experience did not meet your expectations, and that we fell short of delivering the quality you expected for your ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 2

Responsabilidad 2

From bad to worse

  • Jorge R.
  • Comprador de Vivienda Verificado
  • enero 27, 2025
  • Kissimmee, FL

I have been working with Lennar for approximately 9 years and I have seen how over the years they are doing things from bad to worse and I appreciate that management does not care or at least they cannot do anything since the level of command is followed by one family member to another, in many cases the construction manager is the wife of the person who is in customer care or the brother of the guarantee and so in this way they cannot make each other look bad. As an investor as well as a realtor who works with investors, unfortunately I cannot recommend Lennar more given their poor treatment ...

Lennar respondió:
Good afternoon Jorge, thank you for bringing this to our attention. We're sorry to hear that we haven't met your expectations. We hope to have the opportunity to regain your trust as we are continuously working to improve the homebuyer and homeowner experience. If you would like to share any details of your experience or have outstanding issues that need attention, please email us at CorporateCustomerCare@Lennar.com so we can assist you with follow-up. For future questions or warranty, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Untrustworthy and Rude

  • Olga G.
  • Comprador de Vivienda Verificado
  • enero 26, 2025
  • Parrish, FL

The agent that sells the house does not give you specific details when I asked about accessories in the house, etc. There are no clarities inside of the contract or at closing. One part of the company doesn’t know what the other one is doing. The mortgage buying experience was completely atrocious and I have experience in buying new homes with other builders. The quality of the materials that are used are absolutely low and cheap. A lot of people in my neighborhood in prosperity lakes have had their roof leaking within the first week by the house. One lady had her sink fall out. Half of the ...

Lennar respondió:
Good afternoon Olga, Thank you for your review. We apologize that expectations were not clearly communicated and for the quality issues you have experienced. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If there are still outstanding items, please send an email to CorporateCustomer Care@Lennar.com referencing this review, so that we can help you follow up. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Calificación Global 1

Calidad 1

Integridad 1

Valor 3

Responsabilidad 2

Puede leer todas las 20216 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 20216 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.