Reseñas de Lennar

My experience was and still is a nightmare. I was looking at Townhomes because of a change in my life circumstances. I felt I could manage a Townhome on my own. I qualified for financing through Lennar Mortgage. A salesman by the name of Zach showed me a couple of models. I wanted to proceed with a purchase offer but was concerned my house would not sell because of today’s market. I was told by Zach that if my single family house didn’t sell I would not qualify for financing and would get my $5000.00 deposit back. Zach said I had nothing to worry about because with my income I would never qualify for the two mortgages. My house was on the market for about 7 months. My budget became tight now that I’m on my own so I tried to refinance my existing mortgage with another lender to lower my payments. I was approved to refinance my existing house but the lender was not going to disperse any funds on a house that was actively for sale on the market. My house did not sell. I had to transfer my deposit on the Townhome with Lennar twice because the purchase contract expired every 90 days. I was out of town when my purchase contract expired for the third time and was asked to re sign all the paperwork a third time. Again, I was out of town traveling by car. Zach told me if I didn’t re sign the paperwork his “manager” was going to cancel my contract. I could not complete the documents in the timely manner Zach insisted I complete them. So my contract was cancelled by Lennar. Zach / Lennar will not return my deposit of $5000.00. That’s quite a bit of money to lose because my existing home did not sell and I could not meet the deadline to sign a purchase contract for a third time, while I was out of town. I would never encourage anyone to sign with Lennar unless you want to be financially violated. Now Zach will not return my calls. Pathetic and shameful business arrangements. Zach was the salesman who insisted I put the $5,000.00 down so that Lennar Mortgage would know I was a “serious buyer”. Again pathetic and shameful business practices. ... Más

Better communication and lies.

I purchased a quick move in ready home. What seemed fantastic has turned into an adventure in placing 2 warranties, multiple maintenance requests and a general dismissal of my concerns. I am told at almost every call made that the water leaking in multiple areas, standing water in my windowsills, frost on windows so bad that it looks like a freezer that needs to be defrosted, frost/ice on the floor in front of a door with a significant draft felt are "normal" given that warranties are being completed and work being done, the concerns are NOT normal. There are other issues as well and the company has had trades come out to do "peace of mind" check as "the home passed inspection so it's fine." and "we'll get you settled here and everything will be good." they also marketed features that were in the home that are not actually there. when I asked about said features and getting them put in since it was part of why I chose the home I got the "oops we mixed that up. another floorplan has that not yours. If you want it, you'll have to hire it out." The window covering upgrade that came with the house had sliding door blinds that prevent me from opening the pantry that is next to the door. I was told they would remove the blinds totally or move them up leaving a gap at the bottom. And "they would learn from this for future homes" I've seen the photos of other homes in the neighborhood that all have functional window coverings But I was not offered to have it corrected to a functional level. I was also told that cost would be my responsibility. what a joke. Additionally, I had to have someone come and fix the front door lock as the door wouldn't stay latched/closed unless the deadbolt was engaged. Talk about a lack of feeling safe in your own home......I feel like I was sold a lemon home. I purchased the home 3 months ago and am still not living there. It has been ridiculous and I'm tired of the dismissal of the care team. at this point i do not want to live in the home, the community or ever work with this builder again. I certainly will not recommend them to anyone I know! ... Más

The agent was rude I was not pleased

Terrible customer sales office . Terrible loan officer Had to complain several times.

Our homebuying experience with Lennar was poor from start to finish. The quality of workmanship and materials in my home has been disappointing. Since moving in, we have dealt with multiple issues that should not exist in a new home. It feels like cheap materials and shortcuts were used throughout the build. I was misled about key details, including countertop material and sealing, which I had to fix myself. This made me question the company’s trustworthiness. For the price we paid, the value was subpar. The house looks decent from the outside, but the construction quality does not match what we were told or expected. When it came to issues after closing, Tiara was the only positive part. She handled complaints professionally and provided support when most of Lennar would not. If not for her, our experience would likely be much worse. ... Más

The price of the house was good, everything else was mediocre at best. Craftsmanship was sub par, many issues im still dealing with 2 month later. Brand new washer leaks, fridge is dented from whoever installed it, finish carpentry is poor. There are hidden fees they don’t tell you about, like the service area assessment fee which is 274 a quarter! Buyer beware! Do your homework.

The experience was not great . Lennar and the developer do not work together well and simply blame each other and do not correct problem. There is a drainage issue on the property that collects eater across several villas which is not corrected.

Purchased home was not cleaned from construction. Never can reach the HOA. HOA does not enforce rules.

Lennar Sales Rep and Lennar Mortgage agent made this experience extremely horrid. From the start, sales rep wasn't knowledgeable about what she was selling and gave us false information. Gave us the bait and switch, telling us their mortgage company was going to give us a credit that we could use towards closing, buying down credit, or upgrades. When we opted to use it for upgrades, she backtracks and says it can't be used for that purpose. Both her and the mortgage agent were impossible to get a hold of and when you could speak to them, they make it sound like you're the biggest inconvenience in the world for asking questions. Pivoted and purchased a new construction from Landsea Homes instead and couldn't be happier. STAY AWAY FROM LENNAR HOMES. ... Más

Very disappointed with our experience buying a new home from Lennar. The construction quality and attention to detail were far below expectations for a new build. We found multiple issues that should have been caught before walkthroughs, including roof problems (exposed nails, poorly cut shingles around vents, and unsealed gaps). When asked if all roof vents were inspected, the construction manager said only the items shown in my photos were addressed—concerning for a builder of this size. Without our own roofer, these issues could have led to leaks. Interior workmanship was also lacking, with sloppy caulking, mismatched paint, and uneven finishes. We felt pressured to close on time despite Lennar’s contractors causing delays, and communication with Larry salesperson dropped off midway through the process. Thankfully we had a realtor Whittley, who was professional, supportive, and consistently advocated for us. Overall, this was a very disappointing experience, and I expected much better from Lennar. ... Más

Lennar made what should’ve been an exciting first home purchase feel like a full-time stress job. From day one, communication was weak, timelines kept shifting, and clear answers were almost impossible to get. Every step felt rushed, disorganized, and reactive instead of professional and proactive. For a first-time buyer, this is the exact opposite of what you need — and Lennar failed on all fronts. Issues were constantly pushed down the line, questions took forever to get answered (if they were answered at all), and promises made early in the process magically changed later. Nothing felt transparent. Nothing felt consistent. Everything felt like damage control. Buying your first home is supposed to feel secure and exciting. Lennar turned it into anxiety, uncertainty, and constant follow-ups just to get basic information. ... Más

We had just moved in ,yes you are correct , we’ve had problems since the day we finally settled in , handles braking off from bathroom,holding floor on top floor ,took quit some time for someone to come out and fix it , electrical issues ,the top half of the house kept turning off ,took them some time to come look at it . All was said it was the tv doing the mess up ,like whaaaatt. This house is very beautiful but for what we will end up paying for it it’s worth its price now that we are having problems . The side of our home was flooded with water due to HOA as we were told ,city of Phoenix couldn’t touch it,took them some time to come fix it,flooded our back yard . Yes sorry for this bad review but not sorry , this is crazy ,I’m sure any home buyer would be livid just as we are . But what can we do other then wait till it got fixed or looked at right . The community is quiet ,I gotta give it that. ... Más

Going back on this experience we should have walked away in the beginning. From our final walkthrough to 2 months later I have had someone from Lennar or their warranty people here almost every weekday putting bandaids on their poor quality homes. From issues that we brought up to the construction manager Ryan that we were promised to be fixed that were never fixed to cracked cabinets, crooked walls, bad lvp, plumbing leaks, bad landscaping that was supposed to be fixed and then only have fixed the list goes on and on. Buyers beware. This has been a nightmare of an experience that I would not wish on anyone. ... Más

I can’t believe how this houses pass inspection! Connections paint and overall quality horrible !!

When you are looking at a home, they’ll tell you that $500 is needed as a down payment. But what they don’t tell you is hidden in their contract they have 90 days to refund the money. So to our surprise, after many unanswered, phone calls, and unanswered emails. We were given phone numbers that were disconnected and then finally they were sending the check to the wrong address. It was an address that we haven’t lived in in over two years, but I never gave them that so if you value your money, I would recommend going somewhere else to save the headache, frustration, and overall stres.

Stay away from Lennar. De La Cruz

Not very good. Would not recommend

The Arctic’s home buying experience was the wrist experience I’ve ever had and this is my 4th house. Not to mention the walk thru and inspections restrictions. I was not able to attend either of walk thru appointments because they refused to reschedule to accommodate my work schedule. Which the led to things not being done. I’ve already had several issues with the house including my door bell melting and smoking my garage door not being install properly as well as several other small issues like pan not being touched up, gauges in my walls that were not corrected. I would never recommend buying a lennar home or using lennar mortgage as they were extremely difficult as well very hard to get ahold of and required significantly more documentation then any other mortgage lender I’ve ever worked with. ... Más

I would never recommend a Lennar home to any of my friends or family.

We have not been able to use our microwave since we moved in. Since Lennar claims to have a warranty on the home, I wasn't too worried. Lennar would get it fixed. WRONG. We have been getting the run-around from Lennar since November. The breaker trips every time you use the microwave. This is a known issue with this brand of breaker panels but Lennar Builders decided to go cheap and use that panel anyways. The fix is very simple. Install a better breaker panel with new breakers. But Lennar won't do that. They are "checking with the manufacturer" every time I call them. I am not the only home experiencing this issue and we are all receiving the same treatment from Lennar. This problem needs to be resolved immediately before legal action is taken. I've spoken to other Lennar customers experiencing this and they share my sentiments. ... Más

First of all the experience was horrible. We tried three different places never moved in needs a place at the very last minute there was something wrong, which was never explained why they kept my money and now I am going to sue because $2500. they did not return. It was a very horrible experience with Lennar.

My contract ultimately fell through, yet I am still receiving customer satisfaction surveys — which itself reflects how disorganized and careless this process was from start to finish. Throughout my experience with Lennar, I felt misled, dismissed, and inadequately supported. I relied on information and representations that did not materialize, resulting in a financial loss of over $40,000. This loss has significantly delayed my ability to purchase another home and has caused long-term financial and emotional distress. At no point did I feel accountability, transparency, or empathy from the company. This experience has permanently damaged my trust in Lennar. I would not recommend this builder to anyone, and I believe prospective buyers deserve to be aware of the very real financial risks involved. ... Más

Poor construction quality, cheap materials. Scuff-prone paint, scuffed granite, very low-end appliances, post-closing issues. Definitely do not recommend Lennar.

My home was damaged before I even moved inn. It was evident that a truck with trailer backed across my driveway and lawn and into the side of my new home. It was likely a subcontractor because work was proceeding on other homes. The police investigated to no avail. I had to make an insurance claim due to the amount of the damage. None of your workers or subcontractors came forward to report the incident. I question your judgement in hiring such dishonest workers or subcontractors. They ruined my experience, and I will not forget it