- Casas Nuevas
- Lennar
- Reseñas
Reseñas de Lennar
¡guardada en favoritos!
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Lo que se tiene que decir de Lennar
Lennar tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.7 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 20201 reseñas de Lennar para saber por qué son el equipo adecuado para construir su nueva casa.
Calificaciones de Clientes
Worst experience
- Anónimo
- Comprador de Vivienda Verificado
- octubre 25, 2022
- Winter Garden, FL
the construction of my home took over 34 months and was plagued with the worst management I have ever seen in a home builder. It has been and still is the worst home buying experience of my life. In the end we never moved into this house because the delay took so long. We have the home listed for sale and again the delay in construction has cost us 100s of 1000s of dollars.
Lennar respondió:
Hi and thank you for sharing your experience with us. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Calificación Global 1
Calidad 3
Integridad 1
Valor 1
Responsabilidad 1
Worst new home purchase.
- Kenneth K.
- Comprador de Vivienda Verificado
- octubre 25, 2022
- Myrtle Beach, SC
This is the fifth house my wife and I have purchased, third new build. By far, worst quality build. We have been in the home for almost two months and original punch list items still haven’t been corrected. There have been multiple laborers come through to correct the same issues repeatedly. No pride in their work. To date, still not fixed. From start to finish, this has been a horrible experience. I wholeheartedly regret making this purchase. Would not recommend Lennar to friends or family.
Lennar respondió:
Hi Kenneth, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 3
Trustworthiness
- Leonardo F.
- Comprador de Vivienda Verificado
- octubre 24, 2022
- Las Vegas, NV
No words to describe how disappointed we are with Lanner. Delays over 90 plus days, no communications at all from any office , sale or builders, if any then was at last minute like day before closing.... like ups your closing just move to the next month ... your mortgage Lennar as well did not have any clue when is closing.... same day they calling congratulating me for next day closing then few min after another call sorry closing is not happening , delay for another reason. Blue tape walks were joke, nothing were fix right or at all, power to building ups I had to personally make calls ...
Lennar respondió:
Hello Leonardo and thank you for your detailed review. We are sorry for any issues you experienced during the purchase and closing of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
Would not recommend
- Anónimo
- Comprador de Vivienda Verificado
- octubre 22, 2022
- Pittsboro, NC
Our experience with Lennar is that outside of the construction managers, there is a substantial lack of follow through and integrity.
Lennar respondió:
Hi, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 3
Integridad 1
Valor 2
Responsabilidad 1
Terrible customer service!
- Anthony R.
- Comprador de Vivienda Verificado
- octubre 21, 2022
- Tampa, FL
Terrible customer service! Pressure to close on home when not ready. Told us to move form 4 states away that it was ready to move in. It was still rough, not finished. Had to live in hotel for a couple of weeks after closing. Poor responsiveness from managers. Shabby finish work. I will never buy from Lennar again and will do my very best to warn future customers.
Lennar respondió:
Hi Anthony and thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality of your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 2
Responsabilidad 1
Very bad construction and Custome rsupport
- Senthilnathan V.
- Comprador de Vivienda Verificado
- octubre 20, 2022
- Lake Stevens, WA
Lot of issues: NO Heat Pump until after 2 months of closing. No proper customer support, Negligence in responding to queries. No Extra laminate tiles given Backyard sliding door is broken within a month. Issues with price paid. Bad /un acceptable appraisal report provided for the home. I need to escalate this however the customer reps are very hesitant to do that because of the issue on the builder side.
Lennar respondió:
Hi Senthilnathan, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, customer support, as well as any missing or incomplete finishes. Please reach out to us, sharing your home address and any outstanding items at corporatecustomercare@lennar.com so we can follow-up on these. - Lennar Customer Care
Calificación Global 1
Calidad 2
Integridad 1
Valor 1
Responsabilidad 1
Horrible new home build- buyer beware
- Cherrish C.
- Comprador de Vivienda Verificado
- octubre 19, 2022
- Lakeland, FL
So much wrong with our new build it is crazy and after speaking with neighbors in the community several others are having similar issues with the quality of work and issues on their homes. Had I known I would have never bought with Lennar and will not buy a home in future from this builder nor recommend them. Our home was also delayed a month on closing and issues we wanted fixed still were not done and more issues were found upon moving in. Towel wall rack fell out of the wall, tile in bathroom needs to be redone in shower, insulation left out of walls upstairs, baseboards and trim cut too ...
Lennar respondió:
Hi Cherrish, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
Not a good home buying/building experience.
- Anónimo
- Comprador de Vivienda Verificado
- octubre 19, 2022
- Lakewood Ranch, FL
Do not close on your property until you are happy with the job, the punchlist does not necessarily matter after you close. We are presently 7 weeks after closing and still do not have a functional pool. Lennar was in a rush to close for their fiscal monthly/quarterly numbers. New home consultant disappeared after closing with no replacement figure given. No messages answered or returned after closing, although project manager Trevor has been very helpful. Some of the problems on the punchlist that were supposed to be taken care of before closing are slowly being addressed, but I had to ...
Lennar respondió:
Hello and thank you for sharing your experience about your new home. We are sorry for the difficulties you've described. If there is anything we do to assist you going forward, please send a message with your homesite address and details at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Calificación Global 1
Calidad 2
Integridad 2
Valor 1
Responsabilidad 1
Build quality is too poor.
- Anil K.
- Comprador de Vivienda Verificado
- octubre 19, 2022
- Garner, NC
Build quality is too poor.Flooring is pathetic,Vinyl planks are coming out already just in one month.
Lennar respondió:
Hi Anil and thank you for sharing your experience, we appreciate your feedback. Please reach out to us with homesite address and details of outstanding issues so we can assist you going forward, contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 2
Valor 1
Responsabilidad 2
Very displeased with home and lender
- Elena L.
- Comprador de Vivienda Verificado
- octubre 19, 2022
- Fort Worth, TX
Very displeased with process and home. Lending process was the worst I have ever been through, the home did not meet expectations. Mail box wasn’t ready to accept mail until 6 weeks after closing.
Lennar respondió:
Hi Elena, thank you for your review. We are very sorry to hear about your experience with the Lending process and the home not meeting your expectations. If there are any items you would like us to follow up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
experience
- Lara V.
- Comprador de Vivienda Verificado
- octubre 19, 2022
- Orlando, FL
It was a really bad experience buying and doing the walk through of the house . House was not properly finished. Still pending a lot of things to be complete. Never answer phone calls or emails. They are in the business of making money and they are rushing the process and cutting corners. Complicating and making it worse for the homeowners
Lennar respondió:
Hi Lara, thank you for writing this review. We are sorry to hear about the lack of follow up and your bad experience when buying your home. Please send us a message with details on outstanding issues in which we could provide some follow-up at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
Closed Six Weeks Ago and Still Not Finished
- Anónimo
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Las Vegas, NV
The home is still incomplete, my exceptions list is still open, and it's been over a month and a half since I closed. It feels like the warranty period is really there so Lennar can finish the house. I have a dip in my floor and was told it's within tolerance so there's nothing they can do. There have been issues with paint, concrete, baseboards, and more just to name a few. Let's just say I'm disappointed with who I thought was ranked Las Vegas's number 1 homebuilder.
Lennar respondió:
Hello and thank you for sharing your detailed review. We are very sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
Unexpectedly dirty house at the time of sale.
- Larisa Z.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Castle Rock, CO
House was very dirty at the time of sale. Many items were not finished. Still lots of trash under the deck. Basement was left unbelievably dirty. People were mopping the floor with dirty mops in front of us during final walk through. Lennar tries to rush in the sale of the house, but don’t really care about the quality. Really bad experience to say the least.
Lennar respondió:
Thank you Larisa, we appreciate your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com.
Calificación Global 1
Calidad 2
Integridad 1
Valor 2
Responsabilidad 2
Krzysztof Z.
- Anónimo
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Port Charlotte, FL
We bought our house in end of August 2022, still some things are unfinished. Hard to reach general contractor, hard to reach association. We are really disappointed.
Lennar respondió:
Hello and thank you for your comments. We are sorry to hear you still have things in your home unfinished. If there are any issues we can help address, please send a detailed message with your. name and address to us at corporatecustomercare@lennar.com. – Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 2
Responsabilidad 1
Disappointed... My first home buying.
- Kimberly H.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Lanham, MD
My home-buying experience was not pleasant at all. Renee R who was in charge of closing was unprofessional and unresponsive. It was to the point where she was arguing with me in front of one of the other managers when I made the complaint. I am still missing pieces from the fixtures in my home and they did a poor job cleaning it. I did not enjoy my home-buying experience. It's a shame because I've sent fellow agents with their clients to Lennar which I thought so highly of. I have been in my home for less than 2 months and the dryer never worked. I had to call the manufacturer and they ...
Lennar respondió:
Hi Kimberly and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and responsiveness of the closing and customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 3
Responsabilidad 1
Terrible
- Juan C.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Land O' Lakes, FL
Just one word, the only good experience was the fantastic salesperson we had. Other than that everything else was and is hell. Construction is terrible, and warranty coverage is awful—very Bad Experience; the worst.
Lennar respondió:
Good afternoon Juan, thank you for your feedback, we appreciate the positive and the not-so-positive as well. We are sorry to hear that you find the construction of your home and warranty coverage, terrible, please contact us with details if you would like us to follow up on any item or items. Send us a message at CorporateCustomerCare@Lennar.com - Lennar Customer Care.
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
A builder that don't care about building a quality home
- Tsu W.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- North Las Vegas, NV
I owned a new Lennar home before back in 2007 that's why i bought again with you Lennar, but now the quality is worst than a KB home. You can hear any conversations from 3 walls separations, meaning, 3 walls of sound proofing and still you can hear. When you flush the toilet and you can hear the water going down the pipes, windows were installed crooked. Use a level for god sake! touch up with pain all wrong shins, flat when it suppose to be glossy and glossy when it supposed to be white. The team that suppose to fix things takes days to reply and weeks to schedule. Even the toilet ...
Lennar respondió:
Thank you Tsu for your detailed review and feedback. We apologize for the frustrations you have experienced and outlined above due to quality issues. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
namra
- Namra J.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Bulverde, TX
it was the worst experirnce I have ever had in purchasing a home.I have bought homes before and nothing like this I felt intimidated, the mortgage people the escrow people seemed mot to know whst they were doing making me do thingd over andover No more lennar forme!!!
Lennar respondió:
Hi Namra, thank you for your feedback. We are very sorry to hear about your experience with mortgage and escrow. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 2
Mr.
- Alexander M.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Bensalem, PA
Poor craftsmanship ! I purchased a scratch and dent house.
Lennar respondió:
Hi Alexander thank you for your review, we appreciate your feedback. If there are still remaining issues, we would like to know how we can assist you going forward, contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
I really don't want rate Lennar. I believe Lennar to fit for construction industry.
- Kannan C.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Wesley Chapel, FL
I was forced to close before house was finished properly. I had 100 different issue while was forced to close my house. Still today I am having issue from Frame to Appliance. Lennar is to learn of What is Quality of workmanship, Trustworthiness, value for the price paid and responsiveness to issues. I think People created this survey should work on the quality assurance field.
Lennar respondió:
Hello Kanan and thank you for responding to this survey. We are sorry for the poor experience you have faced with your new home. If there are still any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
BAD CUSTOMER SERVICE ONCE CONTRACT WAS SIGNED
- Bibhas B.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Riverview, FL
I had a horrible home-buying experience with Lennar and would never ever purchase anything from Lennar in my life for sure. Most of the Work was not quality work and customer service has been terrible with a lot of pending items on the day of closing and even 2 months after moving into the house. The sales representative has stopped taking calls. There was no cleaning or Welcome signs put up for my house and there were critical items like internet connection and mailboxes were not considered before closing homes for buyers. There were even lies which were told during home walkthrough because ...
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
Disappointed
- Kelsey B.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Fort Myers, FL
House was delayed by 4 months. Have closed for 2 months now and there are so many things not finished and broken. Overall extremely unhappy.
Lennar respondió:
Hello Kelsey, thank you for writing this review. We are very sorry for the frustrations you have experienced due to closing delays and things not being finished or broken. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
Dissatisfied
- Anónimo
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Spring Hill, FL
Not happy over all with anything from Lennar. I can’t get anything fixed and it’s been a total nightmare. I would never recommend this builder
Lennar respondió:
Hi, thank you for your review, we are sorry to hear this. If there is anything outstanding that you need us to help you follow up on, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 1
Could of been better
- Devin P.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- Rosharon, TX
Workmanship could be so much better. I’ve been going through warranty for so many things when it should of been done correctly the first time.
Lennar respondió:
Hello Devin, we are sorry to hear you have had to deal with warranty issues on your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 3
Overall buying experience is below average
- Vinaykumar T.
- Comprador de Vivienda Verificado
- octubre 18, 2022
- McKinney, TX
There are lot of problems with the finishing like painting and caulking. Especially the finishing is very bad and rushed for closing.
Lennar respondió:
Hi Vinaykumar, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Calificación Global 1
Calidad 1
Integridad 1
Valor 1
Responsabilidad 3
Puede leer todas las 20201 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.
Reseña por Áreas
Puede leer todas las 20201 reseñas de Lennar para determinar porque son el mejor equipo para construir su casa.
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Nombre del plan:
¡guardada en favoritos!
Para ver todas las casas que ha guardado, visite Mis Favoritos en su cuenta.
Nombre del plan:
Casa por [BUILDERNAME]
Reseñas de constructores Calificación Global en todas las áreas
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