Reseñas de Lennar

Lennar respondió:
Hi Joseph, thank you for sharing your review. We are sorry for any issues you have experienced with the quality of your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Lennar respondió:
Hi Kristy, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face in your first two months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Lennar respondió:
Hi Justice, thank you for taking the time to provide your feedback. I am happy to hear that your experience with Robyn was a good one! If you are still needing assistance with the activation of your solar panels, please reach out to corporatecustomercare@lennar.com and we will get in touch with the local team to assist you.

Lennar respondió:
Hi Yang, Thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above. This is not the experience we aim to provide. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Lennar respondió:
Hi Jayakumar, I am sorry this has been a frustrating experience for you, and I want to thank you for sharing your feedback with us. If there are outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Lennar respondió:
Good afternoon, I am sorry this has been a frustrating experience for you, and I want to thank you for sharing your feedback with us. We understand that the purchase of a new home shouldn't be accompanied by negative feelings and stress. If there are any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Lennar respondió:
Hello Axay, and thank you for writing this review. We want to apologize for the frustrations you have experienced as outlined above. I hope you will give Lennar the chance to redeem itself in your eyes. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Lennar respondió:
Hi, thank you for taking the time to post this review. I am so sorry to hear about what you experience with your A/C unit. I agree, that this is not ideal in the hot temperatures of California. If there is anything we can do to follow-up on this issue, please reach out to corporatecustomercare@lennar.com. - Lennar Customer Care

Lennar respondió:
Hello Madhusudana and thank you for sharing your feedback. We’re very sorry to hear about the challenges you’ve experienced with both of your home purchases, particularly with Title, Escrow, and Warranty services. This is not the experience we want for our homeowners, and we understand how frustrating it must have been to go through this more than once. We do appreciate your kind words about your sales associate and loan process, and we will make sure to share that with those teams. If you still have any outstanding questions or warrantable concerns, please submit a warranty/service request through your Lennar account. This ensures your request is properly documented and prioritized for a prompt resolution.

If you feel the need to escalate the issue, please email the details of your concern to CorporateCustomerCare@Lennar.com so we can follow up with the appropriate team.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good afternoon John, We're sorry to hear you've experienced so many issues with your home. If you still have any outstanding questions or warrantable concerns, please submit a warranty/service request through your Lennar account. This ensures your request is properly documented and prioritized for a prompt resolution.

If you feel the need to escalate the issue, please email the details of your concern referencing this review to CorporateCustomerCare@Lennar.com so we can follow up with the appropriate team.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good afternoon Pittu and Thank you for taking the time to share your experience with us. We’re sorry to hear that you have had issues with your AC.

If this issue persists, please feel free to reach out to us at corporatecustomercare@lennar.com, referencing this review so we can follow up with you.

For future concerns, we encourage you to contact your local Customer Care team by submitting a Warranty/Service request through your Lennar Account. Your Lennar Account offers helpful home maintenance resources, including how-to videos and checklists, and allows you to easily submit and track service requests, keeping everything related to your home in one convenient place.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Elliana, we're sorry to hear that we fell short of delivering the great homebuying experience you deserve. If you still have any outstanding questions or warrantable concerns, please reach out to your local customer care team by submitting a warranty/service request through your Lennar account. This ensures your request is properly documented and prioritized for a prompt resolution.

If you feel the need to escalate the issue, please email the details of your concern to CorporateCustomerCare@Lennar.com so we can follow up with the appropriate team.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Thomas,
We're sorry to hear that we fell short of delivering the great homebuying experience you deserve. We truly value you as a homeowner and hope to earn back your trust.

Moving forward, if you have any questions or warrantable items, please submit a service request through your Lennar Account. This is the fastest and most effective way to ensure your request is documented, reviewed, and followed up on promptly.
Your Lennar Account also offers real-time tracking of your service request status, along with helpful resources to support you in homeownership, including maintenance checklists and how-to videos.

If you feel the need to escalate the issue, please email the details of your concern referencing this review to CorporateCustomerCare@Lennar.com so we can follow up with the appropriate team.
Sincerely, Lennar Corporate Customer Care ... Más

Lennar respondió:
Good afternoon,

Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the expectations we strive to provide. We understand how frustrating it must be to deal with cleanliness and communication issues, as well as any items not working properly after closing.

If there are any unresolved issues, please send us the details in an email to CorporateCustomerCare@Lennar.com referencing this review so we can follow up with the appropriate team. We are committed to ensuring that any remaining warranty concerns are resolved to your satisfaction.

For future warranty-related matters, please reach out to your local customer care team by submitting a request through your Lennar account, where you can easily track service requests and access helpful home maintenance resources.

We value your feedback and are here to help make your homeownership journey as smooth as possible. Thank you for choosing Lennar, and we hope to provide you with a more positive experience moving forward.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Michelle,
We're sorry to hear you've experienced so many issues with your home.

If you still need follow up on these items and need to escalate the issue, please email the details of your concern to CorporateCustomerCare@Lennar.com referencing this review so we can follow up with the appropriate team.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Thank you for taking the time to share your experience with us. We are sorry to hear you have been locked out of your community. If you haven't already, you might need to reach out to your community's Homeowner's Association for an access code to your community.

If there are any outstanding home warranty issues, please feel free to reach out to us at corporatecustomercare@lennar.com, referencing this review, so we can follow up and assist you directly.

For future concerns, we encourage you to contact your local Customer Care team by submitting a Warranty/Service request through your Lennar Account. Your Lennar Account offers helpful home maintenance resources, including how-to videos and checklists, and allows you to easily submit and track service requests, keeping everything related to your home in one convenient place.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com so we can follow up with you.
For any future concerns, please reach out to your local Customer Care team by submitting a Warranty/Service request through your Lennar Account. Your Lennar Account provides access to helpful home maintenance resources—including how-to videos and checklists—and allows you to easily submit and track service requests. It keeps everything related to your home in one convenient place.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations regarding communication throughout your home purchasing journey. Moving forward, we hope to have the opportunity to regain your trust.
For any future concerns, please reach out to your local Customer Care team by submitting a Warranty/Service request through your Lennar Account. Your Lennar Account provides access to helpful home maintenance resources—including how-to videos and checklists—and allows you to easily submit and track service requests. It keeps everything related to your home in one convenient place.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations with your new home.
For any future concerns, please reach out to your local Customer Care team by submitting a Warranty/Service request through your Lennar Account. Your Lennar Account provides access to helpful home maintenance resources—including how-to videos and checklists—and allows you to easily submit and track service requests. It keeps everything related to your home in one convenient place.
Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Timothy, We’re sorry to hear your homebuying experience did not meet your expectations.

We hope to earn back your trust by continuing to support you in your homeowner journey. If there are any outstanding warrantable concerns, please reach out to your local Customer Care Team by submitting a warranty service request through your Lennar account to ensure proper documentation and timely follow-up by the appropriate team.
Sincerely,
Lennar Corporate Customer Care

Lennar respondió:
Good afternoon Luis and thank you for taking the time to share your feedback with us. We’re sorry to hear that your homebuying journey did not meet your expectations. Please know that we take your feedback seriously and remain committed to regaining your trust as you continue your journey as a homeowner.

For any warranty-related concerns, we encourage you to reach out to your local Customer Care team by submitting a warranty or service request through your Lennar account. Your Lennar account also provides helpful information on home maintenance and allows you to track your warranty requests—so you’re always in the know when it comes to your home.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Thank you Hari for taking the time to share your feedback with us. We understand your disappointment regarding the absence of an EV charging stations in your community, especially if it was something you were expecting. Have you reached out to your HOA regarding this issue?

We apologize for any confusion or unmet expectations and truly appreciate you bringing this to our attention. Your feedback is important to us, and we remain committed to supporting you throughout your homeownership journey.

If you have any further questions or concerns, we encourage you to reach out to your local Customer Care team through your Lennar account. Your Lennar account also provides helpful information on home maintenance and allows you to track your warranty requests, so you’re always in the know when it comes to your home.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Adinia. Thank you for sharing your feedback with us. We’re very sorry to hear that your experience has left you feeling this way. That’s not the standard we strive to uphold, and we regret that we fell short of your expectations.

If there are any outstanding warrantable concerns with your home, we encourage you to submit a warranty service request through your Lennar account. This will ensure your concerns are properly documented and routed to the appropriate team for follow-up. You may also email us at CorporateCustomerCare@Lennar.com with additional details and a reference to your review if you'd like us to review your experience further.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
Good morning Justice, We’re very sorry to hear that your experience has left you feeling this way. That’s not the standard we strive to uphold, and we regret that we fell short of your expectations.

If there are any outstanding warrantable concerns with your home, we encourage you to submit a warranty service request through your Lennar account. This will ensure your concerns are properly documented and routed to the appropriate team for follow-up. You may also email us at CorporateCustomerCare@Lennar.com with additional details and a reference to your review if you'd like us to review your experience further.

Sincerely,
Lennar Corporate Customer Care ... Más

Lennar respondió:
We’re truly sorry to hear that your experience was so disappointing. That’s not the standard we aim to deliver, and we regret that we fell short of your expectations.

If you’d like to share more details about your experience, please email us at CorporateCustomerCare@Lennar.com so we can review and route it to the appropriate team. If there are any outstanding warrantable issues with your home, we encourage you to submit a warranty service request through your Lennar account. This ensures proper documentation and allows our team to follow up promptly and thoroughly.


Sincerely,
Lennar Corporate Customer Care ... Más