Reseñas de Pulte Homes

El trabajo de acabado en nuestras paredes es muy decepcionante. Nunca había visto un acabado tan descuidado. Por eso no recomendaría una casa pulte.

Si bien Pulte Homes está clasificada como una de las casas de más alta calidad en el campo de la compra de viviendas, son increíbles. Sin embargo, la empresa hipotecaria palpitante es menos de lo que desear. Nuestros vendedores y nuestro gerente de construcción también somos muy buenos. Recomendaría Pulte Homes, nos encanta nuestra nueva casa de ensueño.

Sugiero estar muy involucrado en el proceso de construcción de principio a fin. Si no es así, el producto terminado será menos que satisfactorio. En cuanto a la compañía hipotecaria, proceda con precaución.

Trate de evitar mudarse mientras la construcción está en curso. Casa incompleta al cierre. Garaje sin terminar. No hay camino de entrada. Sin patio.

Promedio

La artesanía es un arte perdido. Desde problemas concretos hasta paneles de yeso, hay muchas formas en que la calidad podría haber sido mejor.

There were multiple items throughout the build process that we had to bring to the attention of the construction manager. He didn't hold subcontractors accountable. There are still issues that are supposed to be fixed that continue to be ignored. The drywall is horribly finished. Both sanding and painting several windows/frames are completely out of square. These issues were brought up during the building process but we were told they didn't need fixed because the house was built to "model standard."

We love our new home and appreciate the quality of construction overall. However, our experience after closing has been frustrating due to communication and follow-through. We experienced several warranty and drainage concerns that required repeated follow-ups. Getting updates was often difficult, and we frequently had to reach out multiple times before receiving a response. We also felt that some concerns were minimized instead of being addressed proactively. While the home itself is beautiful, the customer service after the sale did not meet the expectations we had when purchasing a new construction home. Better communication, accountability, and timely resolution of homeowner concerns would greatly improve the experience for future buyers. ... Más

After closing customer service terrible!

I would like the minor issues I have reported to be resolved as soon as possible.

Issues with framing, floors, drywall installation, paint incomplete or a complete mess

Extremely slow on getting things repaired the process is very convoluted. Punch lists should be completed 100% on things that are known immediately. Many things are delayed without an outcome. Disappointed that we cannot actually get the house finished regarding the main issues with the punch list

Within couple of months, refrigerator in the unit went out. It took more than a month to get the warranty company to fix the issue.

Transformer box and plants issue is still not resolved

Craftsman is poor . We have multiple issues with poor and uneven drywall . Nails protruding from walls poor finishes w cualk and paint . Landscaping for a home this price was poor . Even after the builders own warranty guy did his survey and noted the poor health of plants and lack of mulch it was never fixed . Same w broken sprinkler heads . Dead tree behind my house was never removed though promised at the start of our build

Purchasing a new construction home was supposed to be an exciting experience, but unfortunately it has been incredibly disappointing. The quality of workmanship has fallen far below what I expected for a brand-new home. Every day, we seem to discover another is*****—whether it’s poor finishes, sloppy craftsmanship, or items that should have been caught during quality inspections before closing. As homeowners, we shouldn’t have to spend our time creating an ongoing list of repairs in a brand-new house. The number of defects has been frustrating and has taken away from the excitement of moving into a new home. While some is*****s have been addressed, new ones continue to surface, raising serious concerns about the overall quality standards and attention to detail. I would encourage anyone considering purchasing from this builder to thoroughly inspect every aspect of the home and not assume that “new construction” means high quality. I hope the builder improves its quality control and craftsmanship so future homeowners receive the home they were promised. ... Más

I was assured that everything was covered under warranty, but now that I am requesting a replacement, I am not receiving any support.

Not that excited about the new home. Construction was fast forwarded. so can feel the imperfection everywhere. Not fully satisfied with the Plumbing, Electrical, Painting etc. Driveway is tiny, can't comfortably park two cars. There is a big level difference between garage floor and driveway. Used Pulte Mortgage for the purchase. They reported the loan amount to credit unions and immediately sold the loan to another bank, The new loan servicer also reported the loan to credit unions, As per credit reports, I have double debt which badly affected my credit score. Overall not fully satisfied with Pulte. ... Más

workmanship sucks -loose electrical outlets, things on punch list not taken care of, 60% of yard dead, kitchen faucet leaks, internet provider that you picked to service this area should not be in business, Towel racks loose on wall, some cheap materials used not he quality I expected

Home is ok, have had some isssues and submit them and it is usually weeks before you heard back from anyone. Before we bought out lot we were told we could fence in our back yard as well, but when getting permit the city says we are not able to do this… feel as if we were told false information just to sell us a home.

I had a great experience until after closing. Not all issues were resolved going to closing. Now it is like pulling teeth to get things fixed that should have been done already.

Here’s an updated version with those points added: I will say that our sales representative, Andrea, was great throughout the process. She was very helpful, responsive, and we had no issues working with her. Unfortunately, most of the problems began during the completion of our home. We have dealt with numerous issues, including having our driveway redone multiple times, ongoing problems with our front door, grading concerns throughout our property, and a water leak in the front of our home that took months to address and is only now being fixed. Our backyard is not graded correctly and has a significant hump in the middle. We have also experienced grading issues along both sides of our home, where water tends to stand and drainage does not appear to function properly. In addition, our driveway and walkway to the home need to be redone due to the poor quality of the original work and the attempted repairs that were made as part of our punch list. We brought all of these concerns to the attention of our construction manager, Andy, during the build process. Looking back, I wish we had been more aggressive in pushing for resolutions before closing. Now, we are stuck submitting warranty tickets, scheduling appointments, and taking time off work to address issues that should have been resolved from the start. What has been most frustrating is that many of these items seem to be patched rather than properly repaired. We would prefer that issues be fixed correctly the first time instead of temporary fixes that result in the same problems recurring and require us to continue submitting tickets for the same concerns over and over again. Overall, it has been a very frustrating and time-consuming experience. As homeowners, we expected better quality workmanship and permanent solutions to the issues we have raised since before closing. ... Más

Homeownership is a significant investment, and it's important to ensure you're receiving a high-quality product. In my opinion, Pulte Homes did not meet those standards, as their quality and workmanship did not align with expectations. It raises questions about how certain inspections were passed. Before making a purchase, I recommend conducting thorough research, to include speaking with existing home owners.

Getting any issue fixed from Pulte is a nightmare and the customer service is very poor, They don't have required knowledge to understand the issues and they don't resolve most of the problems during the warranty period without arguments and multiple follow ups...

Now that I own it seems as if the ones promising to be there are not willing to help now that the issues are coming out.