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Reseñas de Pulte Homes

Lo que se tiene que decir de Pulte Homes

Pulte Homes tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 3.9 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 12950 reseñas de Pulte Homes para saber por qué son el equipo adecuado para construir su nueva casa.

Pulte Homes

has 3.9 de 5 estrellas en Todas las ciudades

12950 Reseñas en Todas las ciudades

Calificaciones por Categoría

Calificacion General 3.9

Calidad 3.8

Integridad 3.9

Valor 3.9

Responsabilidad 3.8

Calificaciones de Clientes

No Quality at all!

  • Carlos S.
  • Comprador de Vivienda Verificado
  • diciembre 25, 2024
  • Johns Island, SC

While I like the home overall, the quality that Pulte keeps telling you about does not exist. Over 30 days post close and our punch list still has not been addressed. The end product is not satisfactory and we still have multiple issues with the home. The bandaids are already falling off. The cabinets are cheap. The only upgrades I would recommend are foundational with extended rooms otherwise I would recommend minimal upgrades and do it yourself post close. When it comes to the punch list, they simply remove the tape and not fix the original issue that was taped. And when they actually ...

Pulte Homes respondió:
We’re truly sorry to hear that you’re unhappy with the quality of your new home, as this is not the experience we strive to provide. Your feedback is crucial to helping us improve. If there’s anything we can do to assist, or if you’d like to share additional thoughts, please feel free to email us at customersupport@pultegroup.com. ^AF

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Ka W

  • Ka W.
  • Comprador de Vivienda Verificado
  • diciembre 15, 2024
  • Las Vegas, NV

Bad material and bad construction technique.

Pulte Homes respondió:
Hi Ka, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Ed

  • Edward B.
  • Comprador de Vivienda Verificado
  • diciembre 08, 2024
  • FLORENCE, AZ

TO Make the biggest mistake of your life. BUY a Pulte home.

Pulte Homes respondió:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

The seller manger Nicole was unprofessional, she put some orders on my house that I didn’t ordered it and costs me more money , she was treating me in a rude way all the time during the purchase process

  • Ashraf B.
  • Comprador de Vivienda Verificado
  • diciembre 08, 2024
  • Westfield, IN

I have couple of things to fix after we moved in , it was a hard process with no response

Pulte Homes respondió:
Hi Ashraf, thank you for taking the time to share this feedback with us so we can escalate it to leadership. We would like to look into this situation as well and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 2

Responsabilidad 1

Build Quality

  • Kiritsinh P.
  • Comprador de Vivienda Verificado
  • diciembre 08, 2024
  • Laurel, MD

Quality of shown model home and the one of the actual home are vastly different. Real let-down.

Pulte Homes respondió:
Hi Kiritsinh, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 2

Responsabilidad 2

Poor quality construction

  • Sandeep G.
  • Comprador de Vivienda Verificado
  • diciembre 07, 2024
  • South Lyon, MI

The upgrades are expensive and of poor quality. The overall construction is weak. On a simple windy day the whole house makes loud noises in the roof. The overall quality of house is poor. The purpose of going for a new construction is defeated. One month after moving the dishwasher leaks water , the Owen when turned on gives out strong burning.smell. They rush through the closing process even though the house ins’t fully done. The basement developed mold even before the closing. Professionally treated but worried about it coming back. I opted for a designer island which isn’t half good as ...

Pulte Homes respondió:
Hi Sandeep, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Calificación Global 1


Calidad 1

Integridad 2

Valor 1

Responsabilidad 2

Worst Experience with the quality of work

  • Karthikeyan R.
  • Comprador de Vivienda Verificado
  • diciembre 04, 2024
  • Peoria, AZ

1) The quality of the work is really worst The garage floor is full of cracks while handing over The back yard is having only uneven stones which renders the backyard to unusable until we spend more money on it. The counter top was provided without polishing The quality of the carpet work was worst and there are of places where the carpet is not even covered over the concrete floor There are cracks on the floor in front of the garage and the construction manager is simply ignoring them when raised to fix it.

Pulte Homes respondió:
Hi Karthikeyan, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Reserve at Franconia - Very Poor Quality

  • Anónimo
  • Comprador de Vivienda Verificado
  • diciembre 02, 2024
  • Souderton, PA

Very Poor Quality. They don't take ownership, and there is no quality check. They just want to close the house ASAP. Once you close the house, they will just make some lame excuse in the name of "We are not a custom builder; we are a Production builder." It feels like I bought a remodeled house at the price of a New House.

Pulte Homes respondió:
We are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Broken promises

  • Patrick N.
  • Comprador de Vivienda Verificado
  • noviembre 30, 2024
  • Tucson, AZ

We had high hopes. Workmanship is subpar Paid extra insulation in walls and roof which was not completed. Construction manager stated he thought we would not find out. Irrigation flooding front yard. Back wall falling down. It feels like we are living in a remodel in a brand new home. Pulte mortagage unresponsive and fees are astronomical. Pulte design center is the worst. They don’t know what included or what extra options. The price for options is ridiculous. We are heartbroken with experience, we had high hopes.

Pulte Homes respondió:
Hi Patrick, we're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Backyard lawn uneven

  • Guru M.
  • Comprador de Vivienda Verificado
  • noviembre 27, 2024
  • Celina, TX

I raised a ticket with customer service for uneven surface in by backyard and the drain holes are too deep inside. Warranty manger came here to inspect but didn't took any action on my backyard, I raised the ticket even before the warranty period. After few days I raised the ticket to fix the backyard and Ron stopped by and had as look and we came to an agreement that my lawn need to be fixed but later on he said that he is not going fix it because my 30 day warranty is completed but I raised the ticket with in 30 days. If you guys can help me in this it will be great because I paid premium ...

Pulte Homes respondió:
Hi Guru, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Poor customer service

  • Scott C.
  • Comprador de Vivienda Verificado
  • octubre 31, 2024
  • Laurel, MD

I was disappointed by my experience with Pulte. The workmanship was poor as best. I spent 6 hours marking nearly 2000 workmanship and quality defects. Ten days later at my pre-closing walk-through - 30 minutes before closing - trades were in the house still working on the builder’s punch list and maybe 25% of the issues I pointed out. There were issues I pointed out during the walk-through that were ignored. Paint over that flaw, smudge some goop in that scratch, didn’t clean up paint splatter on the floors and tiles. One month later, still waiting for them to come back and finish the punch ...

Pulte Homes respondió:
Hi Scott, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

C

  • Cecil T.
  • Comprador de Vivienda Verificado
  • octubre 31, 2024
  • Atlanta, GA

Horrible experience so far. These folk are the worse. Nothing is getting done in a timely fashion and nobody responds until you act a fool

Pulte Homes respondió:
Hi Cecil, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 4

Responsabilidad 1

Can’t fix issues

  • Michael K.
  • Comprador de Vivienda Verificado
  • octubre 07, 2024
  • Northville, MI

My fire alarm goes off in the middle of the night and Pulte can’t fix it l!!!

Pulte Homes respondió:
Hi Michael, we're so sorry to hear this and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Half Way Done. Over Priced. Poor quality. Hire incompetent for half price builder.

  • Michael M.
  • Comprador de Vivienda Verificado
  • octubre 05, 2024
  • Tucson, AZ

Holes still needing repaired. But all we were told was when do you want painters? Did our walk through and marked up a lot of cosmetic items, holes, missing items. Come to closing and sign our paperwork to be told the painters are still there. Oh and we haven't scheduled cleaners. Painters used all types of finishes on all walls, trim is half painted, sometimes even changing from flat to semi gloss to flat again on the same board. Chips in the front door, staples were just painted over that should have been removed. When removed they were just left on the ground. Doors are all chipped up, ...

Pulte Homes respondió:
Hi Michael, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Poor experience

  • Janiece R.
  • Comprador de Vivienda Verificado
  • octubre 03, 2024
  • Las Vegas, NV

I will like to say I have bought three homes . This by fair has been the worst experience I have had . The work was not quality . The home was rushed and the amount of money paid was not worth it . I had to go as far is emailing the president of Pulte and constantly send emails before I got a response. My home was never professional cleaned . Paint is an ongoing issue. Currently living in the home with trades coming weekly . They won’t even give me any money back for the magnitude of issues. I have missed many days of work and my household has been disrupted with all this . The trades ...

Pulte Homes respondió:
Hi Janiece, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Don't Trust Pulte Mortgage!

  • Anónimo
  • Comprador de Vivienda Verificado
  • octubre 03, 2024
  • Wadsworth, OH

Pulte Mortgage lied and stole thousands of dollars. The house, itself, is okay, but don't use Pulte Mortgage.

Pulte Homes respondió:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 3

Integridad 1

Valor 1

Responsabilidad 2

Cameron Proved himself to be Untrustworthy and I am not Happy!!!

  • Gigi L.
  • Comprador de Vivienda Verificado
  • octubre 01, 2024
  • Dallas, TX

UNRELIABLE! I hoped he would be different from all the others I've worked with, but sadly, he's not. I believed he would stand by his word, but he turned out to be just as dishonest as the salesman I was dealing with and his manager. It feels like everyone in this organization is colluding to mislead and deceive buyers, and it's truly disheartening.

Pulte Homes respondió:
Hi Gigi, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 2

Integridad 1

Valor 2

Responsabilidad 2

Project manager

  • Daniel M.
  • Comprador de Vivienda Verificado
  • septiembre 29, 2024
  • Las Vegas, NV

I’m not sure why I’m even doing this. I called left a message with customer service when I went through with Curtis, the property manager building manager, whatever his title is who gave me the keys and walked me through the house. I’m shocked on the condition of my floor and have this person in my house, that’s not trying to ease my bad experience, but tell me that I am wrong and my house when he finally came to look with his specialist concrete guy. There was nothing that they did as in to see what type of materials were in the holes of the foundation in the living room , then I said let’s ...

Pulte Homes respondió:
Hi Daniel, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Very slow response to drainage issues on property. Communication subpar.

  • Melissa D.
  • Comprador de Vivienda Verificado
  • septiembre 29, 2024
  • Valrico, FL

Let me preface with saying that I am very satisfied with the inside of my home. However, I have had major issues with getting a serious drainage issue, potentialy affecting the foundation on the east side of my new home, tended to in a timely manner. I have resided here well over a month now. There has been very little communication from Pulte as to what they are doing to resolve this, and when. I returned from work and day with pipes attached to my storm gutters, appearing to go into the earth. I was given no instruction of what these are nor how to maintain them. Weeks later, ...

Pulte Homes respondió:
Hi Melissa, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Worst home we have ever purchased

  • Jeffrey G.
  • Comprador de Vivienda Verificado
  • septiembre 28, 2024
  • LAS VEGAS, NV

Home horribly built. Rushed into a closing date with an ill equipped home from a QC perspective. Documented over 10 active issues with paramount issue of faulty air. Takes numerous emails that finally threatened escalation for a finger to get lifted. Unbelievably dissatisfied . Woth I could provide my full name as all should see what a crappy job was done and perhaps a resolution. One month in the house and we are already considering selling….buy what does Pulte care…they got paid on a faulty and overinflated house

Pulte Homes respondió:
Hi Jeffrey, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Calificación Global 1


Calidad 2

Integridad 1

Valor 1

Responsabilidad 1

my backyard is in bad shape. I have sent multiple messages and made calls to address this issue, but no one has responded yet.

  • Bharat S.
  • Comprador de Vivienda Verificado
  • septiembre 27, 2024
  • Dawsonville, GA

my backyard is in bad shape. I have sent multiple messages and made calls to address this issue, but no one has responded yet.

Pulte Homes respondió:
Hi Bharat, if you need assistance with service requests, we'd be happy to help! Please email us at customersupport@pultegroup.com. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 1

Mr.

  • Jonathan G.
  • Comprador de Vivienda Verificado
  • septiembre 27, 2024
  • Goodyear, AZ

If you don’t mind being just another number Instead of a human being use Pulte. They could care less. Loan processing is a joke. They could care less about you as a person in one of the biggest purchases in life they take all the joy out of it. Literally got to the point I didn’t care if I got a “Pulte” home or not. Worst experience I e ever had buying a home.

Pulte Homes respondió:
Hi Jonathan, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Calificación Global 1


Calidad 2

Integridad 1

Valor 1

Responsabilidad 1

Review of My New Home Purchase with Pulte Homes

  • Rajesh S.
  • Comprador de Vivienda Verificado
  • septiembre 26, 2024
  • CUMMING, GA

I recently purchased a new home from Pulte Homes, and unfortunately, my experience has been far from satisfactory. The quality of the home has been compromised significantly, and numerous issues have arisen. First and foremost, the purchase process was extremely stressful. Whenever Pulte Homes sent a document that required my signature, they marked it as extremely urgent and pressured me to sign it on the same day. They did not provide me with enough time to review the documents thoroughly and warned me that I would have to pay extra fees if I delayed. This high-pressure tactic left me ...

Pulte Homes respondió:
Hi Rajesh, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 2

Home Quality Not As Promised

  • Devang P.
  • Comprador de Vivienda Verificado
  • septiembre 26, 2024
  • Souderton, PA

I’ve had a disappointing experience with Pulte. They make big promises during the contract phase but fail to deliver. There are numerous issues in my new house that I did not expect to see in brand-new construction. My construction manager was unresponsive and seemed indifferent, neglecting to check the quality of materials or the dimensions of rooms, cabinets, and windows as the house was being built. The salesperson was more focused on pushing the closing without addressing the issues we discussed during the final walk-through. Additionally, they planted seeds, trees, and shrubs in the ...

Pulte Homes respondió:
Hi Devang, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 2

Responsabilidad 2

Loni

  • Loni C.
  • Comprador de Vivienda Verificado
  • septiembre 26, 2024
  • Tucson, AZ

We have been here over a month in our new home and we can’t fully move in because of all the issues with this home drywall fixes, paint on our new $28,000 floors, electrical, plumbing, concrete, painting. This has been a nightmare. Pulte’s finish work is the worst I’ve ever seen. We would never buy another Pulte home or recommend them to anyone

Pulte Homes respondió:
Hi Loni, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Calificación Global 1


Calidad 1

Integridad 1

Valor 1

Responsabilidad 3

Puede leer todas las 12950 reseñas de Pulte Homes para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 12950 reseñas de Pulte Homes para determinar porque son el mejor equipo para construir su casa.