Reseñas de Pulte Homes

The “supposed” to be a brand new home by Pulte home has a faulty HVAC equipment which took over a month for some one come and take a look and after 2 attempts still not fixed , why would a brand new home that priced at 1.25 million have a broken HVAC which is not even a month old ? Where is the quality here pulte homes? shame ! My family spent thanksgiving in a cold home , thank you for nothing Pulte homes !

I have two sinks plumbed incorrectly. There is a piece of trim that was never installed. Carpet nails stab your feet in the main floor living room. When it's windy the southern siding make a lot of noise. I'm concerned that the furnace won't pass inspection due to a valve touching the door. Windows and other fixtures were never cleaned post install. Places that were shown to have defects in the walk throughs were never fixed.

I wish I had something better to say, the mortgage experience was terrible, last minute they switched out our construction manager (he was pretty decent) to a new one that pretty much didn’t care. I still having issues with my grass and irrigation and zero answers… there’s plenty of little cosmetic issues inside the house that need to be addressed.

If i knew i could help you improve i would spend the time. You have several issues and i am not 100% satisfied. You seem to promote your way to get a good review with simple one way form not allowing negatives. Your process is fast tracked poor quality allowing sub contractors to cut corners. Minimal supervision. No quality standards as the sub sets that in the field. Poor to no reprrsentation by city inspectors helps you get away with even more issues.just checks the box and doesnt get out of truck. You are likley held hostage by your subs ..only as good as your subs. Your products need updating. Areas needing attention.: Ac noises and wrong application Landscape poor..been using same co too long Price gouging, you can make a.profit but why take advantage. Exterior sidewalks and driveway damages not repaired or cleaned. Not finish trim in walk in closets. Need comfort height toilets. Come on..the tub surrounds are embarrissing. You build in az ..excessive hard water 32 grains or more hardness. You need to provide water softeners as a house feature not an add. This to me is as important as a post tension slab basic. Using cheapest Sherwin williams flat paint. Baseboards too small scale . Floorin height takes away 1/3 of base height. Use 4 in Base height minimum. Exterior paint is 1 coat flat. In az climate . Framing at soffits and tie in with stucco leave huge gaps for pests. Yoi loose the tight house at the soffit transition. No one checks the tile installers . Hollow tiles. Improper thinset Just a blow n go fast install skipping quality. Wall insulation is poor for sound deadening. Cheapest cellulous fill. Attick insulatio. Should be 12 inch and its only 4-5. Superintendent has no support to make changes. I purchased a spec home and this is what i saw Pulte could be a leader but takes the cheap easy way cookie cutter dont ask questions or make changes approach. Make the margins skip the quality business model.. Wes and john did good job. ... Más

We had electrical problems, plumbing problems, ac problems and many more. What a joke of a builder you are

Poor poor workmanship. And advice to future homebuyers, DO NOT CLOSE with open items. We closed end of Sept and are still working through exterior open items one month later, never mind open interior items. But the bigger issue is quality and workmanship. Really, really sub-par. Must be a skilled labor shortage coupled with tok much work to get done. Everything with ours feels rushed and low regard for quality workmanship.

Things that are terrible in our home: the paint, frame, drywall seams, missing range and dishwasher components, damaged microwave, unfinished paint, sketchy fixes to issues (they will hide or try to hide problems before they fix them properly, you have to make them), missing studs behind drywall seams and a host of other issues. Their homes are not measured and framed on site, all walls and joists are assembled off site soemwhere and shipped on a truck so that's one of the reasons why the drywalls seams are so bad. The craftsmanship is a joke and we get to live there, thanks Pulte.

When I viewed the home at the open house there was a 4ft puddle in the basement. I was told that it is was residual water from the basement floor being cleaned. Fast forward 30+ days after closing and $599,990 later, I have a 4ft x 3ft puddle in the basement in the exact same location. Shame on me for trusting their word. Will they fix it? Even if they do, that’s a lot of money to spend on being hoodwinked.

I am very dissapointed in the home. There are visible defects in many areas and I don't have confidence in the construction. I don't plan to move in. I felt rushed and misled in the process and when I tried to cancel the purchase they made it clear they'd keep my deposit. Issues haven't been resolved. Very, very disappointing.

No responsiveness on the service request line, always asks to leave on voicemail. No follow up. Customer care manager pushes back on everything with no real concern to the home owner. Major water line leak in first 10 days of ownership. Electrical issues. Very late follow up on closing items closing. Overall very bad experience owning a pulte home.

What can I say? I was looking forward for a great experience but has been the worse. No what we expected. The materials, the paint, the finishes, Drain back up, AC not working after a month.

Home is okay. Bad worksmanship noted throughout. Lots of repairs needed to be completed via work order by builder

I spent almost a million dollars on this house and simple things, like the toilet paper rolls, just keep breaking. Overall just terrible quality

Worst experience with Pulte. Customer service keep asks for the rating to be 10 out of 10 instead of resolving the issues.

Our experience with Pulte Homes as the builder of our new home was incredibly disappointing. What should have been an exciting and memorable chapter in our lives turned into a stressful and frustrating ordeal. We were the very first residents to move into the community, which made our experience even more disheartening. We expected to be taken care of better as the pioneer homeowners, but that was far from our reality. To make matters worse, when we finally gained access to our new home, the house was dirty, far from the move-in ready condition we had anticipated. It has taken extensive cleaning to make it habitable. Additionally, we were greeted by a 1-inch gap under the front door, a clear oversight that compromised energy efficiency and security. Shockingly, it took almost a month for Pulte Homes to address and rectify this issue, leaving our home exposed to the elements and security risks during that time. It was an unacceptable delay in resolving a basic structural flaw. During the construction process, we encountered numerous delays and subpar workmanship, which cast serious doubts on Pulte's commitment to quality. What was even more disheartening was that I, as the homeowner, consistently had to identify flaws that should have been caught by the construction manager. This lack of attention to detail and quality control caused further delays. The inspection revealed a large number of issues, suggesting that quality had been overlooked at every turn. Addressing these problems became an uphill battle, with Pulte Homes displaying a disappointing lack of accountability. The closing process was marred by miscommunication and unexpected delays, leaving us wondering if Pulte Homes was truly invested in ensuring a smooth transition into our new home. Shockingly, after closing, we had no working keys for two weeks, making our move-in even more chaotic and frustrating. To add to the list of issues, multiple items in the home weren't installed as listed, and we now have to schedule them after the fact. This will impact my work schedule and result in a significant loss of time and productivity. Furthermore, the back door didn't lock properly, raising concerns about security and safety. Even though we brought these issues to Pulte's attention, their responsiveness to our concerns was lackluster until we involved the warranty department. Our entire experience with Pulte Homes, from the loan process through construction, inspection, and beyond, was riddled with disappointments and frustrations. Instead of our dream home, we find ourselves with a source of stress and discontent. It's disheartening to witness a company of Pulte's reputation falling so short in delivering on its promises. We share this review to alert others to the challenges we have, and still do face, including the surprising need for homeowners to identify construction flaws, the inconvenience of scheduling post-closing installations, and the disappointment of not receiving better treatment as the first residents in the community, along with the initial cleanliness and maintenance issues, and the significant delay in addressing structural problems, so they can make informed decisions. ... Más

I would never recommend building a home with Pulte to anyone. We have been in our new home for about 3 weeks and the entire experience start to finish was miserable. The sales guy, Tom H, has no customer service skills and once our deposit check cleared, he basically told us we weren’t a priority and that we were at the mercy of Pulte given we signed the Purchase Agreement. The quality of our very expensive home is terrible. For example, it’s not even an optional upgrade to add vanity light fixtures in your bathrooms…despite having these in the model home—what a sham! There is evidence of cutting corners and poor workmanship throughout our home—chipping/peeling paint, popped drywall nails throughout, gaps between the flooring material and the baseboards, and we discover new problems almost everyday. When we reported some issues prior to closing, we were told that everything was “construction grade” and acceptable to Pulte. Pulte rushed the closing despite the house being unfinished, demanded the glass contractor hang glass that didn’t fit, and now we are paying the price. My baby and toddler step on exposed carpet nails constantly. We have submitted multiple service requests post-closing and there has been no response! Our yard is a rocky mud pit but we have been told it will be months before they finish our final grade. Meanwhile, the Quick Move-in homes’ yards are a priority, graded and landscaped promptly. AVOID PULTE AT ALL COSTS! If you’re in NE Ohio (specially Avon Lake), do your homework and shop around. ... Más

Please do not use pulte’s PGP for your closing. Get your own. Destiny is one of the most unprofessional people we have ever dealt with. Pulte tried to move our closing a week later because they did not submit the paperwork to the proper county. Having this mistake they told us just the day before our closing and was unwilling to fix it. We remedied the situation on our own and they still didn’t want to close. We made them close and destiny was very unprofessional through the whole thing. Then when we closed our keys did not work for our house. When we told them all they said was the keys should work. We worked it out on our own and they gave us the keys to the right house but installed a different houses lock onto our house. There are a lot of things they didn’t fix in our walkthrough as of the closet door not closing and our guest closet falling off. Also speaking to all our neighbors they received closing gifts from pulte and we received none. Which that isn’t a big deal but being a first time home buyer this process is supposed to be exciting and they took all the excitement out of it. Pulte is not worth it. ... Más

Starting with Mark our sales agent he misrepresented many issues. Especially the closing. We were force to live in Airbnb for 3 months at 3x price of our mortgage. The quality of the build is a disaster, our windows are so misaligned we could not put in blinded. Doors are different heights, garage doors were broken and 6weeks later not fixed. The grass was dead on arrival. Tommy, our finally construction manager did everything humanly possible to help but there were to many problems. I warn anyone not to buy from Pulte. Oh, the dog park in Verdana Village is so small no one uses it.

We moved in from day one we had issues with the plumbing

I decided to go with all Pulte products (mortgage, insurance, title company) for my closing. I did this to make things “easier”. What I found is that all of the parties have poor communication that led to delays and inconveniences. Closing was pushed causing me to miss an international trip. The build quality continues to be an issue with no communication on when things will be resolved. Overall, I would not purchase a home from Pulte again.

Delayed the construction in more than 7 months, and delayed closing over 20 days. Lots of unfinished details, broken doors, drawers. Clogged toillets and bathtube. Dirty pool, without the filter.

My builder had rushed closing and left my garage unfinished and multiple issues throughout the house. I have broken wood unleveled floors, cabinets installed incorrectly and paint that is chipping.

You guys don't do anything and never keep your word

Communication was horrible the entire time! I finally moved in and have submitted around 12 service tickets I’m on week number 3 and non of them have been addressed. My next step might be legal representation!

This has been the worst experience I have ever had. We are considering selling the house due to the ongoing and consistent issues